Krasiva Windows & Doors

Had our front door replaced with a custom made one. The quality and craftsmanship is outstanding. The team at Krasiva was amazing. They clearly communicated each step with us, the teams involved with the work were always friendly and professional. They really went out of their way to make sure we were happy with the work being done. It completely changed the look of our home. I can't recommend Krasiva enough.

Krasiva Windows and Doors just completed a job at my second story townhome. We had a sliding glass door replaced and 2 large windows. Derrick at Krasiva was extremely friendly and helpful. He always had the time to go over things and explain everything in detail. Tyrone, who led the installation crew, was extremely professional. The crew did amazing work. I am already noticing a drastic difference in the amount of time that my air conditioner is running and the noise level from the outside coming in. I highly recommend this company if you are looking for a great product installed by a professional company.

EDIT: How very sad that this business decides to argue with people online instead of provide good customer service. Yes, I had a problem with my ceilings. Yes, I did start a new job. Those are not reasons why I did not go with your company, but they were reasons my door project was delayed. Which I told your representative the last time we spoke. I'm not sure how that somehow makes it ok to call me over and over every day for a week less than a month later, which I am now assuming was done spitefully. You guys must have a lot of time on your hands. I uploaded screenshots of every call to this post, although they seem to be out of order. But it's very visible that you harassed me, apparently because I postponed my project or because I may have used someone else. At no point did I ASK anyone to call me in this manner.

Absolutely the best installers on the planet.  Our new windows are fabulous.  We didn't really realize what a difference a good window would be.  We have been in our house for 30 years and the windows were very basic.  Our living room would become a furnace in the summer and even the AC couldn't make it habitable until evening.  OMG-what a total difference it is now.  My hubby is a skeptic and didn't think it would make too much of a difference.  On day 1, he was sold.  Could not believe the temperature change in just the first few hours.  And I have to talk about the installers again, they were the VERY best we have ever encountered in our lives.  Personable, punctual, and fantastic.  I can't say enough good things about these guys.  Love this company for the windows and for hiring professional installers.  THANK YOU!
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This has taken me a little while to get to writing, but I just wanted to share my happiness with my new doors while I still had the chance. About a month ago I had four new doors installed after Krasiva's wonderful job with my windows. Yet again, the service and quality of the work was amazing. It's such a relief to be able to open, close, and lock all my problem doors now, because with the winter getting colder and colder I'd be spending a small fortune by now trying to heat my house with the old doors. Thank you so much Krasiva!

We love our new Krasiva windows and doors.  Our experience  was amazing from the time Perry guided us through the products to the installers Richard and Raul. Derrick kept us up to date on the status of the project and Joe did the final inspection. The windows are as advertised, great quality from a professional company.  Bev and Russ McKillip

This is one of the worst business practices.
I used home advisor to get my windows replaced.
When they found I am deployed overseas and I will be on video call ,the caller immediately refused to provide service since it's only wife physically at home.
Shame on your businesses, it too obvious you are depending on pressure on good quality work that's why you refused to send anyone or do business with me.

Waited 5 months for new patio door for my Phoenix home.  First four months after Perry telling me it would be 10-12 weeks.  No real explanation.  After four months, installers arrived only to determine after half an hour that the wrong frame had been sent.  Yes, Derrick said manufacturer issue, but I had to wait another month for a frame from California.  Joe and Chris did a great installation job - put a barrier to keep dust out of house and cleaned up pretty well.  I do love the door.  Was a little disappointed in lack of finish work.  They did install new trim work on interior, but did not fill nail holes or caulk around the outside of the trim.  Apparently, the only had black caulk to match door.  Also, they cut my tile rather badly in a couple of places, but used my grout to cover the issue.

Only 4 stars because 5 months is too long to wait for a door from California, charge extra to use credit cards, completion work not up to my expectations, and paperwork using actual carbon (like from the 1970's).  

You guys need to move into the 21st century.  Last company I worked with used email for estimates and ongoing communications, used tablets to sign off on installation and accepted credit card payments.  Installers should not be collecting paper checks and getting blue/black fingers from carbon paper.

Watch out! High pressure sales!

Got an estimate scheduled. Instead it turned into an hour and a half sales pitch. He didn't measure anything and just said everything was standard sized and came back with a really high price (which in his favor he did say he was going to charge double then any other Joe Shmoe) then said he could make a deal etc, etc. and then said we had to decide right then and there on going with this company. After an hour and a half of non stop talking, most of which, I didn't give a crap about because I was concerned with how much everything was going to be. THE BIGGEST WASTE OF MY TIME EVER.

When calling and looking for an estimate it means just that. I'm shopping around not looking to be swindled into some deal by some dude sitting inside my house at my kitchen table.

I refuse to do business with any company that makes their sales team pressure people into a sale that they're not even sure they can afford and then offering financing on top of it to make it seem affordable.

You may have decent reviews from everyone else you pressured into buying from you but that still doesn't make the way you practice business, right.

Perry was an amazing educator. He went above and beyond to demonstrate the ins and outs of doors and windows and provided more info that I ever realized could be possible with this line of work. Their quality and craftsmanship is unmatched. Highly Recommend!

Krasiva was a bit higher for an estimate than one I currently obtained, but they responded immediately via Yelp and scheduled the estimate right away.  I was given a time and they showed up on time.  They were very candid and let me know up front their estimate would be a little higher than the one I currently obtained from another local business.  Despite them not being able to assist me, they were forthright and professional about the project I wanted done.

When I scheduled the appointment, I was told that both my husband and I need to be at home which is fine because I work from home anyways. Made our appointment at 11am on a Friday and the guy shows up 10 mins early. I'm in a meeting but I can hear him. I figured I should be done by 11. I come out and my husband told me that the guy left because I wasn't available. Are you kidding me? He couldn't wait 10 mins to do it at the time he was suppose to do it at? I was literally just at my desk taking a call. My husband said the rep looked like he didn't want to be there anyways. Fine. Guess we'll just go with another company.

We also later realized that another rep from the same company showed up at our door on Christmas eve trying to sell windows and tried to look around our house which made us feel uncomfortable. Who does that on Christmas eve anyways. If I had known it was this company, I wouldn't have scheduled in the first place.

We did not end up having work done by this company, but man are their sales practices suspect. Had an appointment for a free estimate, the gentlemen showed up on time. He was perturbed to find my wife was not home and advised it was imperative we both be there for his sales pitch (this was NOT mentioned by their scheduling team). He wouldn't so much as do any basic measurements or give any preliminary estimates to justify his trip, which he complained about how long it was. He pressured me into rescheduling when both my spouse and I would be home, but I ended up calling back to cancel. I understand why you would want to speak to both homeowners, but leave that arrangement up to the homeowners themselves. He even went so far as to say he isn't trying to twist our arm our anything (then why even say something like that?). My wife and I have had countless projects done on our homes in the past. We know how to communicate with one another and we don't make any final decisions without talking it over first. But in the end, that's OUR business and not the business of a window company who is no doubt trying to employ less than savory sales tactics.

Krasiva did a beautiful job for us: we needed to replace a double front entry door, 3 French patio doors and windows in 3 bedrooms (hung and sliding styles).

First: we were looking specifically for Weathershield doors and windows, and Krasiva is the only company in the valley that installs these! After initial consults with the usual big name windows and doors companies, I discovered WeatherShield in a friend's home and decided these were what I was looking for.

The Owner: Greg Strickland is fantastic. Always able to answer questions, even about minutiae. Responds quickly to voicemail or email. Really believes in quality craftsmanship. Diligent in delivering a final product that satisfies the customer. Fair, HONEST, and conscientious businessman.

Consultation went well--2 meetings to discuss exactly what we wanted. Apparently the specific French patio doors with side vents we had were not standard, so Krasiva (with Weathershield, the company that makes the patio doors) custom designed the doors and added casement windows on the sides so we could still have the ventilation we were used to, while retaining the door style we wanted.

They were very detailed when it came to measurements. Each of our patio doors, though identical in appearance, were actually all different in dimensions because of the openings! (Our house was built in 1953 with several additions in the 90's.)

Cost: for an order that included 3 custom-built French patio doors with side casement windows, the total STILL came in several thousand dollars LESS than the big name competitors from whom we regularly receive ads in our mailbox! (I had gotten quotes on 2 separate occasions from 2 of these companies and the numbers just don't compare.)

Timing: we finalized the order in late November and installation occurred in early February. Considering all the normal production delays expected during the holidays, we thought the timing was fairly quick!

We can already tell the difference between our new doors/windows and old ones (which are only 6 years old, but do NOT have the ability to repel heat/cold and block 95-97% of UV from entering the house, like our new ones do). One whole side of the house is cooler than the other, as the temps outside have been rising. SO happy we got these installed before summer arrives! May now need to look into replacing the others...to maximize energy effiency! Greg had told me that I'd probably feel that way once our new doors and windows went in!

So happy to have found a local company to help with this large project!!

Krasiva Windows did a great job on replacing our front and side windows. Our house was built in 1985 and still had the original single-pane windows.

Someone from Krasiva came to our door, introduced himself, and left a flyer last fall. They followed up via phone to set an appointment for the pitch. The pitch from Gary went well, we learned a lot, and we scheduled our window replacement. Someone else came to take final measurements and then we waited 6 weeks for the windows to be made. Everyone we dealt with at the company was professional and friendly.

As soon as they were ready - right after Christmas - they called and scheduled the team to do the work. A team of three came over in the morning and they were done by early afternoon. They were professional and worked fast - we barely knew they were there. Clean-up was a breeze.  And Gary came by in the morning and brought our dog a toy which was a great customer service touch!  

The only thing that keeps this from a five-star review is that one of the window parts had a problem with the coating from the factory. The foreman noticed the problem and filled out the warranty information. Another six weeks later, that one portion was ready and it took less than an hour to pop out the problem pane and drop in the new one. The warranty process was easy, so the review only loses a star because we had to wait longer for the project to be complete.

Our house gets more light, less heat and less outside sound -- our dog was happy that New Year's fireworks were muffled.  The only thing I wish is that we had our bedroom windows done too!

Only reason they get a 4 star is because they cant service me. The timely response and communication was on point. I can tell this is a good company to put your project in the hands of.

I should have posted this review nearly a month ago as it is well deserved, but forgive me, I've been busy. I'll begin by describing the windows. To be brief, they are fantastic. This house is an older house in Central Phoenix that was built in 1959. The windows were those old timey steel casement crank out style windows. I didn't realize how bad those windows were until the new windows were installed. There used to be areas inside the house that were not functional or usable during the summer months because it was just too hot to be near one of these windows. When the sun came up, it was time to get up and out of bed because my bedroom heated up so rapidly it was impossible to be there. These windows have changed all of that. I won't pretend to understand what magic is happening with these windows, but it is a fact that the light comes through but the heat does not. This house is now a very different environment. There is an outside space, and an inside space, and these windows are the barrier between those two spaces.

As for the crew that showed up to install the windows, it would be impossible to ask for a better experience. There have been many projects at this house in the last few months and this window replacement project was the absolute best experience. These guys clearly knew what they were doing, and they did it quickly, efficiently and with a great deal of skill. It was a pleasure to have them here in my home, they were respectful and careful with my property, and we actually had fun. You really can't ask for more than that in a home renovation project.

Full disclosure, I was considering purchasing some standard Home Depot windows and hiring a contractor to install them. Greg somehow convinced me that was not the way to go. I was skeptical at first, but now that it is all said and done, he was correct. I am very happy and grateful that I invested in these windows. It ain't cheap, but it is worth it.

If Greg shows up at your house with his frames, panes, torches, and heat lamps to demonstrate his windows, stick with it to the end. It will be boring, unless you're a science geek, but in the end it gets interesting.

A bit late but I just wanted to share my great experience with Krasiva. Over a year ago, We had a huge single pane glass sliding door in our great room which we wanted to replace. They were going door to door in our neighborhood spreading the word about their wonderful products. Since
We were in the market for a new door anyway, we scheduled a consult for someone to come out and give us a quote. The man we met with was so friendly and knowledgeable about the product and needless to say, we were very impressed with the presentation and the amazing price that was quoted so we jumped on it. The process was quick and easy, the installers were very thorough, quiet, and clean with their work and it didn't take very long at all! Not to mention the incredible quality of the door and glass. I have more windows in the future I need replaced and I will be using them again for sure!

My experience with Krasiva windows and doors was amazingly good. I was educated on the quality of the windows they sold and treated to expert installation. They are lovely. They changed the look of my older house for the better.  They work well and they are quiet and even keep my rooms a little cleaner!

It's always a worry to have new technology installed in your old house. You hope it doesn't open a whole can of worms..  I'm also picky about service. Krasiva exceeded my expectations.

After being prompted by a random street walker, I agreed to have someone come out to give an estimate for windows as I was in the market anyways.  After several calls to make sure that BOTH my wife and I were going to be there, we established a date and time for the estimate.  Initially I was told that we both needed to be there to ensure that no decisions were made without the significant other also liking the product etc.  Right.

On the date of the estimate two guys showed up:  Trainer/Salesman and trainee.  First, the trainer totally removed himself from group conversations to face directly and speak to the trainee.  Way too much on the job training.  Aren't you here to waste MY time?  Secondly, the reason why the company was so in need of my wife to be there is so that the trainer/salesman could use his used car salesman techniques on her.  During our consult, this guy started explaining how complicated a job like this is as he listed the countless tools by name to my wife.  It was absolutely aparant to both my wife and I that the salesman was attempting to quickly overwhelm my wife with information.  However, she knows the difference between single pane and double pane and a cat claw and crowbar...because the salesman made no attempt to explain the difference or what the tools were for or why we would need to reframe....his only effort was in creating an atmosphere of uncertainty...then lets make a deal.  

Originally, we allowed the consult because over the phone we were told we lived in a new area where the company could use some homes as marketing tools with a significant discount given to us.  After waiting for the salesman to deliver his pitch (and train his trainee) I asked about the deal because he certainly was not going to bring it up.  Alas, in order to be part of the deal we would need to spend a bit longer discussing types of windows and, and, and, and....ever sat through a timeshare presentation to get that gift card or free trip?  Well, this was that only with less information given, no products shown, no measurements taken, and the tactics of a used car salesman.  No offense to used car salesman...you can at least see the product they have to offer.

I have no doubt they have excellent windows and do fine work based on the info from their website.  I just expect more from the person sent by the company I am supposed to make a deal with when spending 10-20,000$.

Krasiva is wonderful. I recently had a large kitchen window turned into a sliding glass door, and had the window over the kitchen sink replaced, the window over the front door and side panel replaced, and the two large front bedroom windows replaced.  I was so pleased with the difference the windows made in the front bedrooms with noise and cold air, that I decided to have them replace the windows in my bedroom, so they will be coming back when the windows arrive.  I have requested that the two men who did the work return to install my bedroom windows.  They were professional and personable. Perry, my sales representative also stopped by to check everything out while the men were working.  I appreciated the concern the company has that everything is done right.   I have already recommended Kraasiva Windows and doors to severaal friends and neighbors.

We just had our front double door installed and it looks great! We can already tell a difference in quality and also the fact that the front of our house is a lot cooler. The guys that came to install were nice and did their job in a timely manner. We will be replacing our back french doors next year and will use Krasiva again. We shopped a few other places and Krasiva was the best price and I thought the service was good too.

I'm sorry Julie but you cannot tell me that your rep tried to enter our home uninvited just to return the credit card information. If someone cancels your service you either file the information away for back logging or get rid of it all together...don't show up at their home and look through windows, try to enter the home when no one has responded and then sit out front of the house in your truck. When he was finally asked why he was there by a family friend that my mom called to come by because of how unsettling the experience was your rep flat out said he wanted to know why we canceled because he thought he had done a good job pitching things to us. No matter how you want to justify the things your rep did, it was wrong. I stick to my original review.

A rep from Krasiva came by and dropped of a flyer about the company being in our neighborhood.  We responded and arranged for a sit down with the company rep.  He took the time to make sure we  had all of our questions answered about the products and service.  After about 6 weeks our windows were ready and an appointment was made for the install.  The crew arrived and was ready to start on time.  They were clean, polite, professional and took the time to explain the process and address any questions we had during the instalation.  We had one window pain that was broken from the factory that was re-ordered and later replaced (took 10 minutes with cleaning).  We are very happy with the quality and appearance of our new Krasiva Windows and would not hesitate to reccomend them to anyone.

The salesman for Kraisva windows and doors was very knowledgeable on their products and explained in detail all our options for window replacements.  The workers who installed our windows were also very knowledgeable, professional and courteous.  All work was done with skill and on time. My new windows look great and really change the appearance of my living room and bedrooms, inside and out.   We are happy with the quality of windows installed.   Thanks Kraisva for a job well done.

Bill D.

In 2009 I had 2 windows and my front door replaced by Krasiva.  I have been very happy with the work and the product they sold me.  I had thought I was paying a lot for the windows until I spoke to my neighbor about a window he simply had new glass installed in.  Now I know I got a great deal and the windows are very energy efficient.  when there was a problem with first window installed (wrong size), the owner personnally came over to check things out and make things right.

Krasiva Windows & Doors installed 21 new windows and 5 new doors in our home, the work was all done in a professional manner and completed on time. All our concerns and questions were handled by Julie or the owner Greg. Each day a crew of six came to our home and worked as a team, 2 workers would remove the old window, 2 workers would come behind them and install the new window, the final 2 would follow and clean up. Everyday the only way you would know any work was done was the new window. Wayne and his crew cleaned everyday and left nothing, they completed 20 windows in 2 1/2 days, widow 21 was a little more difficult. Krasiva's crew had to deal with a broken garden window, not something they normally replace, but they took care of the window and it is beautiful. After all the work was completed I called Jack, the recommended painter for the doors, he is also very professional and neat, when he came he matched paint and repainted the replacement stucco around the garden window, at no cost, all payed for by Krasiva Windows. The process was easy, clean and we are very happy with all of the work done. The new windows have reduced noise from outside and look great. I would highly recommend Krasiva Window and Doors. Greg, the owner, is hands on and checks the progress of the work.  We haven't been through a summer yet with our new windows but know our energy cost will show a savings.
Great Company couldn't be happier!

Walter A.

Krasiva Windows & Doors has a fantastic team of people there! From Terry, Dana, John P, Dick, Julie, Kurt, Edgar & Morgan, there was not a single glitch in the process. This was the easiest big purchase my husband and I have made in a long time. Everyone was friendly, informative and knowledgeable AND the product is outstanding! Our next door neighbor just had their doors replaced from another company and did not have even close to the same experience that we had in service or product quality. We went with the safe guard glass, zoe extreme glass visions 2500 series. Yes, it is top of the line, but worth every penny. It is an amazing product! Now I can enjoy the sunlight without the additional heat coming through the window. Thank you Krasiva for a GREAT experience. The owner Greg has a good thing going with his company - keep up the great work!