Best Windows Installations in United States

I hired this company three months ago to do my windows at my house came and install the windows. I called them for the screen doors and a handle for the Kaseeta sliding door. They never showed up. I called them three times they stood me up I would never recommend this company to anyone.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

My wife and I were going to buy a big box store front door, and we decided to get a second opinion if you will before buying.  Michelle was awesome and explained why for a small amount more than what we were paying, we could get a fiberglass door through them, instead of the steel door which as I have now learned would've become a heat conductor in our home.  Michelle came out and took measurements, explained best quality for a west facing door to avoid heat, showed us the types of styles available, and asked us to review our options and let us know to call when we'd picked our door.  No high pressure sales tactics just honesty and explanation.  We decided on a door and style shortly after, called Michelle with our choice, and the next day they had another measurement taken by another individual, just to verify 100% before ordering the door which I think is an awesome practice considering how many times I've had to wait on a contractor who ordered the wrong size by mistake and delayed the project.  When the door came in Michelle called me and scheduled an installation at my earliest availability which was also awesome.  Then the installation.  I cannot say enough or speak highly enough of Chris.  As a self admitted clean freak with OCD, I was a bit nervous thinking of a 8 foot hole in my home mixed with sawdust, woodchips and who knows what else.  Unprovoked, Chris set up a fan blowing out the entryway and after every step of the installation, stopped and swept the entire work area.  By far the most clean and organized construction and installation I've ever seen.  The door, looks amazing.  It's perfect, as expected they built out the frame and entry to fit exactly like we wanted, and matched the frame to the flooring so there is no gap from where the old door hugged the flooring.  When all was said and done, we actually saved money because the door, installation, and additional framework all out the door was less that just the door and 1/4 of the installation cost of the big box store, and we got a much better product.  I wish I could rate them higher than 5 Stars, I would recommend QuadCity to anyone and everyone in the valley who is thinking of replacing their doors.

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Love my new screens!  I ordered beige, which is a color I have not noticed on other homes, and it's perfect. Blocks the sun & looks great!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Not impressed

A simple window from a mobile home - 14x14 with faded plexiglass that needed replacement.  $23 for the glass or $40 for glass and to install in the little frame.  Seemed high but for $40 maybe they put in new seals or something.  She said to take a seat and they would do it right away.  I said I needed to run a quick errand and returned after 15 minutes.  Can I help you?  Didn't know me.  This is not a busy place folks.

I waited an additional 10 minutes and asked if I should come back later.  Well they are unloading a truck now so its going to be a while.

I returned later and found my new plexiglass (plastic still on it) installed in the frame.  Upon arrival at home the plastic was wedged stuck the frame so I had to take it apart and reinstall it myself anyway.  And no new seals - they were in bad shape.

Poor and unfriendly service.  
Should have bought a piece at a hardware store

They have replaced and repaired several vehicles for our household all have lasted for years.  They put a coating on every windshield that prevents chips.  So necessary in Arizona!!

Had Universal come quote me to replace a broken patio door/glass on a house we just bought. Very prompt and attentive. They came out and quickly provided a quote. They were very persistent in following up with me--which is fine, I didn't mind, but I was waiting until we got the flooring replaced (they were using jackhammers to remove tile) just to avoid any chance of breaking the repaired window.

I had gotten 3 quotes (always get 3 quotes for everything!) and Universal had told me on every phone call that they had a low price guarantee. So, today I'm ready to move forward with the repair and I sent them the lowest of my 3 quotes so I could give them my business.

So, after a brief exchange where they seemed to imply that the competitor quote I sent them didn't include installation (um....it did) I got the following reply.

Unfortunately we are not able to beat that quote. I apologize. Have a great day!

Doesn't really matter to me. I just hope their guarantees on their work are better than the guarantees in their marketing!

The folks at Redline were great. Prompt responses, on time, good prices, and nice to work with.

Update to last my review. When writing that review I was emotional and a little to quick to judge. After the review we had a leak show up and reported it. I always say the way to judge a company by the way they handle their problems. I must say Red Rock stepped up in the end and resolved all our problems even after not giving them a favorable review. As throughout the process they were professional and easy to deal with and made things right. Even though the process was little bumpy Thomas the owner stood behind his work and made things right and this is a company you can trust. After seeing  their response I would use them again

We had a great experience with this company. Their price was better than anyone else's and they were very timely with the installation. Great customer service.

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.

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