Best Windows Installations in United States

Best customer service, professionalism, quality, and workmanship. Evan with Glasstopia puts customers first and took care of everything with our new glass. Will be getting Sunscreens from him as well.  Highly recommend!

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

After getting an outrageous quote from another window company, my neighbors suggested I call Quad City. Curtis came out the next day and gave me a quote that evening. I was so happy with what they offered. They are so friendly, professional and do quality work! My husband works for a builder and sees a lot of installers leave huge messes and sub par work that needs to be fixed. He was so happy when he came home and saw the amazing install. We could not be happier that we chose Quad City and will be recommending them to all of our friends and family!

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Shout out to Brandon, Rocky, John and Jimmy. These guys were punctual, professional and full of energy. I really appreciated how nice and respectful they were. They covered up my furniture so that the window replacement didn't get debris on it and were even kind enough to sweep everything up to make sure there was no glass to step on. They got my broken window fixed quickly and did a really great job.

I would highly recommend!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Contacted Apache Glass for an estimate during the inspection period of my home purchase.  Called back to schedule an appointment to have them come out to do an actual measure, and had to call back again a week later when no one ever called me to set the appointment.  Then I received a call the next day saying they were revising the estimate $500 for drive time, even though they had my address when they provided the estimate.  Extremely unorganized and unethical...

The wire to my alarm antenna was cut during the windshield replacement, costing me $400 for a new alarm (because the wiring harness for the alarm is not available anymore. Otherwise would have been about $50 for a new wire and connector). The shop that installed the alarm told me that those wires get cut often on windshield replacements and even tried to repair the wiring for me. Figuring that some customers might expect a glass company to cover the cost of a loss like that, I called to inform them of what happened, so that they could prevent it in the future. I was told, Okay. I was expecting at least a, My bad. Note: I did not ask them to reimburse me for the alarm, as accidents happen. In the future I will remove the wire beforehand. The tech who did the work was nice and professional and otherwise did a good job.

Don't use these guys, here is the complaint I just sent to my Insurer, Farm Bureau:

Good afternoon XXX, I'd like to lodge a complaint against Universal Auto Glass, I don't know when they repaired my windshield, maybe a year ago? A year and a half?  Anyway, about 4-6 months ago they called and wanted to know how the windshield is doing, everything OK? Etc?  I complied and spent a few minutes answering the ladies questions about the service and the windshield, no problems, no complaints, windshield is doing it's job.  Since then, they have called me about eight more times; calls number 2 through about number 7, I politely told them that they had already called me and that everything was good and there was no need to follow-up or call me anymore.  Now, this guy calls me today with the same questions and after telling him that you guys have called about 8 times he fires back at me I haven't called you 100 times!, I stated that I didn't say that, to which he continued to be hostile and after I threatened to call Farm Bureau and lodge a complaint, he told me to make sure that you tell them it's Universal Auto Glass! and then he hung up.  What gives with these guys?

Windshield is doing it's job, but I don't need a bunch of harassing calls.

The folks at Redline were great. Prompt responses, on time, good prices, and nice to work with.

I have an older house with measurements that are not always standard. I had one company not help me and found Red Rock. They came out within days for estimate and I ordered and had door installed within the month. Exactly what I wanted in door, they took frame off and install properly for me.  Friendly, kinda s did great work.

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass.  The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full  with no way to make contact on several occasions. The windows leaked  like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.

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