Best Windows Installations in United States

I hired this company three months ago to do my windows at my house came and install the windows. I called them for the screen doors and a handle for the Kaseeta sliding door. They never showed up. I called them three times they stood me up I would never recommend this company to anyone.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

Curtis and DJ! They are some amazing people to work with. Curtis handled the estimate and quoting. He was very knowledgeable and informative. He walked me through the process and helped me pick out the right materials for my needs and wants for the house and made it easy.

DJ came out to do the official measurements and took the lead on the whole install. What really impressed me was the time they were able to get all the work done being short handed people. They doubled down and got it done quick! Every day they were scheduled to come out they were always ready to go on time and even early.

I'm extremely satisficed and impressed with the entire process from start to finish, they made what could easily be a stressful experience, a very easy and smooth one. Thanks guys!

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Redid the shower glass in the main bathroom. Jeff was amazing. He's very skilled. I could tell he knew what he was doing when he came out to measure and quote. There was a part that was cut wrong but measured correctly. The owner called and was very accommodating. The final result was awesome. Great experience. Thanks to Jeff especially.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Justin came in and got the job done quick. I would recommend these guys to anyone I know. He was super nice and the work was very professional. Thank you guys for helping us out.

Living in the valley and driving roughly 25,000 miles per year, I go through windshields quicker than I run out of washer fluid.  I have been extremely happy with the service, claims assistance, and overall knowledge with everyone I have been in contact at Desert Breeze!  I always enjoy working with local business people rather than major corporations.

If you get the chance to meet Catherine, she will blow you away with her knowledge of the business she has built!  And if you are lucky enough to meet Harrison... you'll be a customer for life!!!

They replaced my windshield but damaged my dashboard.  They sent a guy to look at it and he claims it was already that way.  No!  It was not!!!Now I am waiting for the supervisor to get back to me.  I called my insurance and they said I need to get an estimate and try to get Universal auto glass to repair this.  We'll see how that goes!  Thanks for ruining my car Universal auto glass!!! You suck!

Robert-first of all you do NOT know about my car!  It has NOT been in the Arizona sun for 11 years!  You need to shut the eFF up before you start speaking like you know the history of a car that you #1 did not see and # 2 who says you're the expert in Pontiacs!  If you sincerely felt bad for my situation you would not have actrd like an asshole on the phone call.  As a business owner you should have suggested I get the estimate instead of denying any responsibilty and acting like an asshole!  And btw the dash was NOT warped.  So SUCK IT!

I have used Redline windows three times on two homes and two different types of issues.  While I do agree with a portion of another review in that, not all the customer facing employees are let's say charismatic or have salesmanship, here is why I like and will continue to use Redline windows:  First, some companies only replace windows OR glass and when I am not sure what I want to do with a broken window, it's nice that Redline will come out and quote or recommend either.  Second, and most importantly, they always give me the most cost effective options based upon my needs and never try and upsell me.  Finally, while this was a little bit of a pain, one technician readily admitted he was concerned about replacing one of my windows as it was atypical and he didn't have a lot of experience with it and was concerned he may break the surrounding ones.  He called his manager who agreed to have someone else who had more experience come out and perform the job.  While it required a follow up appointment; I appreciate that the technician understood potential limitation and risk and proactively addressed it.

We needed new windows for our new 1960s built home. It had original windows. The price point was great and the sales person was knowledgeable. He didn't try to upsell and he was straightforward with what we needed. He did not make any promises on delivery date which I appreciate because he was honest that it was out of his hands. I'd rather have it straightforward than have to adjust my schedule twice.

On install day the installer arrived exactly on time. He was courteous and clean. He was friendly. He took care to cover the carpet and countertops. He tried to make as little disruption to our lives as possible.

It took two days to install. He did some spackeling of holes around the windows including some nasty holes that were actually from previous owners installing blinds.  He cleaned up with a shop vac when he was done and also cleaned the windows inside and out.

The windows are beautiful and the process went perfectly. The sales man made no mistakes when he measured (because he came out twice to measure!) and also put some comprehensive thought in to the orientation of the locks and openings etc.

We would definitely use this company again.

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass.  The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full  with no way to make contact on several occasions. The windows leaked  like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.

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