Best Solar Panels in Phoenix, AZ

They were able to come out the same day to get a light working and install an outlet on our patio. I had called all over for someone to be able to come that day and had been striking out left and right. They were very professional and quick to get the repair done.

My experience with Sunny Energy installing solar panels has been first rate. Rich, the sales rep, was patient and not pushy, financing was easily arranged, Taylor, the customer service rep, was available and responsive. Sunny handles all aspects of the project, including city permits, coordinating with the HOA, and partnering with the electric company. It took less than two months to get it all done. Basically all I had to do was wait for them to flip the switch. Now I'm saving trees and reducing my carbon footprint!

Contacted them October 17 for a quote, responded back on October 18 saying they would contact me in 24 hours. October 20 messaged again saying no one had contacted me. They apologized and said someone would contact me that morning. Finally contacted me this afternoon,October 25, asking if I needed service. I told them no because I went with someone else. It shouldn't take a week to contact someone for a quote if you care about business. Apparently they don't. I'm most upset that they couldn't contact me at least to say they were busy or give me some excuse. Would never use.

Aneva did the ground installation of the solar panels for us last summer. Yep, their crew worked smack in the middle of it. We do appreciate  all the work the kids had done and it looks awesome and also produces  a lot of energy.
We picked Aneva for the following reasons:
1. Sales guy Mark G is a pro. He looked at our house, consumption and offered a solution that fit us specifically. We did not even think of ground installation but it did turn out to be the best fit for us. When you have an expensive clay tile, installing solar panels on them is not an option- contrary to other contractors belief ;)
2. Crew is wonderful and worked their buts off in this heat. I had to work a lot and was not up to supervising but they really did not need to. Their PM even stopped showing up- but I am sure he would if you prefer more hands on experience.
3. We are getting a Lot of solar even though a tid bit of panels are in a shade in the morning. Aneva has a design person who works with your sales guy to come up with the great design for placement based on the lot or house.
Couple of things to share - hopefully informational and some are general solar related ;)
1. If you want solar and want to finance - use anything but solar financing.. it is predatory and usually comes at 20% upfront fee( yep still legal). We were explicitly told about it by the other bidder but would suggest to Mark to include this bit of info in the discussion.
2.probably would have done a bit more communication upfront as we had no idea what went into plans, approvals until I asked a day before the work started. It turned out great anyway;) and I would rather be hands off than on. bottom line is if you are more of a control freak - your sales guy and front desk are super responsive so just ask them.
3. Whoever was depositing checks along the way (4 payments I believe ) was above replying to emails. Again that's why Mark and front desk are there to help
4. Aneva has a special clean up guy!!! He is awesome and takes care of everything that PM could not
5. I think it takes some time to figure out but generator is really helpful on big ground jobs. Our outlets were not able to carry the needed load. So the crew rolled in one.
6. We had to replace the electric panel and the crew did it wonderfully. But picture having no electricity/ Wi-Fi for half a day in AZ summer...
7 Solar install is still quite expensive but electricity costs from the grid are not going down either. Although we are not completely independent we do enjoy with Aneva's help ;) -generating solar power, paying at this point almost nothing to APS and occasional enjoyment from virtue signaling to all the Prius and Tesla drivers ;) oh yes, and the fed tax refund too

Trevor H. Was fantastic! Showed up in the first of the time slot. Wired up a 42 year old fixture and was clean professional. The ability to figure out to adjust the problem to make it work. Many thanks and highly recommend him .

Wonderful Experience from consultation to install! Kevin who did the initial free in home inspection was great and knowledgeable about product an tax savings. Devyn was a pro at install and helped me pic the perfect spot for both my tubes. So much sunshine !  My wife came home to a well lit home and commented I neglected to mop that day! Lol jk thank you Az home daylight!!!

We started taking bids for solar earlier in 2021.  Some companies only wanted to push an expensive lease option that would have cost us more than $60000 out of pocket by the end of the lease!  Sure, they take  care of all maintenance and repairs, but when you do a little bit more research you can find that reputable companies have 25 year warranties on their products.  Luckily, I started reading about microinverters and decided that I wanted an Enphase microinverter instead of a string inverter.  From there, I searched Enphase's website for an installer in my zip code and Black Platinum showed up as a "platinum" level installer.  At the time, the next one listed had a "gold" status.  We got a quote for $38000 for 13.3kW with LG Panels and Enphase microinverters.  The payoff at the time was ten years, but recently Arizona is pushing APS to cut the off peak time from 3pm to 8pm to 4pm to 7pm and they are forcing them to stop charging people with solar for a grid connection fee.  These changes will definitely shorten our payoff time a little.

Black Platinum had us make the payments in four phases which worked out for us to help space out the large checks.  The first phase involves getting city permits, the second phase is installation, and the last phase is APS approving the install and giving you the go ahead to flip the switch and turn on the system.  We opted for no battery in our system since our solar buyback rate is locked for ten years.  After ten years, I'm anticipating battery technology to be much more superior along with the Enphase technology for being able to go "off grid" while still being connected to the grid in the event of a power outage.

After the install, we had a few hiccups that either we solved or Black Platinum solved:
1. One of the trees that the previous owners planted was shading my roof and blocking sun to three of my panels.  I had my landscaper trim the tree down beneath the roof line on my house.  He still needs to work with my neighbor to trim the same tree on my neighbor's side.  The three panels are probably running at about 60% right now (up from 16% when they were shaded).
2. Three panels did not have power after the system was turned on.  Two of them weren't plugged in correctly and the third needed a new microinverter.  I coordinated with David (Sales Manager) to get the repair team to my home to fix these three panels.

I love the Enphase Enlighten app for my Android phone.  It shows your energy use so you know when you are doing things during peak energy charges.  It helped us realize that if we shower between 3pm and 8pm it uses 5kW just to refill the water heater.  Now we shower outside of that window given that our APS bill is negative at the moment (it could be even more negative).

The way our system is designed we are expecting to get money back during the cooler months and we're expecting to pay some money during the four hot months in the summer.  It should balance itself out.  We are looking forward to getting the rebate next year and hope that the solar tax credit is extended to help more people get solar in the future.

During each phase of getting solar, David was in touch with me constantly via text on my phone.  I was also in touch with John Black (owner), Melia (permits), and David via email.  All of their estimates for the time frame for permits, construction, and APS were pretty spot on.  They had to cut into the wall in my daughter's room and garage to help hide the power conduits and it's very professional.  The drywall people patched it up like it never happened and we just happened to have painted my daughter's room recently as part of a kitchen remodel (using the same painters).  A few coats of left over paint and we can't even tell anything happened.  I highly recommend Black Platinum if you are considering going solar and I have given their information to a few of my neighbors who are thinking about it for themselves.

We meticulously considered and researched all our options when making the investment in a solar system, from size of array to brand and type of inverter. Ultimately we chose Rooftop Solar and Hanwha microinverter panels, and though the price was higher than the competing bid, we're really glad with the choice, both for technological reasons and for the company's ethos and practice. Rooftop kept us fully on board with things we wanted to have a say in (the aesthetics of the design and layout) and handled all the red tape and bureaucracy so we didn't have to (inspections from the city and APS, etc.) We came out with an 18-panel array that actually *looks good* on the house as well as reaps a ton of energy from the sun. It's also worth mentioning that everyone at Rooftop is really, really pleasant to work with--they are friendly, positive, kind, laid-back yet professional, and deeply rooted in and invested in the community and the cause of cleaner energy. Recommend wholeheartedly.

Honest fair reliable & knowledge with everything solar. Mr Sunshine will not lie to you about the costs of switching to solar power. It's a refreshing & honest approach at sales & service. Thank you so much for all you do Michael! I recommend your company & you personally.

Had Steve and Kent out on 10/17/2022 to service my 120 gal. solar hot water tank.  I have used General Solar several times to change out the anode in the tank as the water in Maricopa is very hard.  I have been using the solar hot water heater for 10 years.  To maintain this reliability, I had the anode changed out about six months before it was really due.  Also put in a new mixing valve and T-stat element kit.  New flex lines were installed as well.  Very pleased with their service and would certainly recommend them.

I moved in to SUn city after getting a divorce as a senior and wanted to put solar on the roof. I met Cary after speaking to several salesman and decided that Cary had the best price for me. The work was done. A year ago I contacted Cary and got some extra work done installing a mini split that helped even more. I would recommend galaxy solar to anybody because of the professionalism and care.

Still trying to figure out how paying $400/mo to Harmon  offsets the $98 solar credit from APS.

Would give 0 stars if I could. I had an appointment scheduled and no one showed up. I called the office a few times to ask if he was still coming and they assured me he was but didn't know what time (at this point he was already late). Called again 3 hours later and they didn't pick up the phone, left a message asking them to call me back and they never got back to me. A few days later I called back to see if they could reschedule and they hung up on me. I called back right away and they didn't pick up the phone. I don't know how a business is running with such horrible customer service. I'd rather them just tell me they're not going to complete the job so I can call someone else rather than leave me hanging the way they did. Would not recommend to a single person. Don't even waste your time.

We just needed an exterior electrical outlet added for some landscaping needs.  After being blown off by several other electricians since the job was small, I called and spoke to Matt who came out the NEXT DAY and had it done and installed.  Super professional, quick, prompt, very reasonable prices.  I will be calling Matt again for any electrical needs we have in the future.

We compared a couple of companies and felt we were getting a better deal overall from AZ. Solar Solutions.   They worked tirelessly to install our system and when a problem arose, they were here to fix it quickly.

We have been producing nearly 100% of our energy since April when we became fully operational.   Even on the few cloudy days we have in Arizona, we're generating energy.   So happy to have final made the decision to 'go green'.

If I could give no stars I would.  To start with the order for 27 panels specified no exposed conduit.  They plastered the side of the house with conduit and had to come back 10 days later to redo it.  I paid the last payment, less the $1k due after connection, on 10/27/20.  The city has not signed off the permit 6 weeks later let alone APS.  I have left phone messages twice, being that they won't let you talk to anyone, and left a written message on their website weeks ago that went unanswered.  Probably the homeowner purchase I regret the most.

I had SolarCity install a PV electric system on my home last March.  I've been really happy with the professionalism and optimal customer service.  The installation went smoothly, they handled everything.  After installation the only delay was waiting on APS to swap out the meter and allow the system to be turned on. Now that it's up and running I'm experiencing even better results than I expected.  I then had systems installed on 2 other homes I own and am truly happy that I made the decision to go Solar with SolarCity.  It's just the right thing to do!

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