Harmon Solar

Wow! So pleased with my solar installation. There are lots of companies that sling panels on your roof and, boom, you have solar. Harmon was amazing to work with from start to finish.  Here is why:

They were informative through the whole process.

Their installers were super professional. They were safe, courteous, communicative, and just plain nice.

Their work is top notch. I've seen lots of panels with Co duit running all over the place. Harmon makes it look like mtly panels are the only thing on the roof.  Every connection was installed in the attic so it looks much cleaner.

Value. I've gotten got great results from my panels and the price I paid was more than fair.

Service. They have been responsive to all my needs, even months AFTER I paid them and they were done.

Couldn't be happier.

After having these solar panels for six years, I wish I would have never got them. There's no way to tell if I am saving any money or paying more than what I was before. There's no app to see my production or even if the system is not working correctly. I've had broken panels that take 6+ months to replace. The only way for me to know if everything is working is if I inspect it myself and fly a drone to see if any panels are broken after storms. They make you pay through Spruce power, which is even worse of a company to deal with and give you the runaround for months trying to get anything figured out.  I absolutely do not recommend going through this company for solar.

So all you can comment on is the timeline and a very generic statement that you design each setup differently?

What about putting panels on the north side,  is that ok? What about quoting me a system with 100% offset? Is that ok too?

Again you don't care about your customers or their concerns and your employee (Dennis) is rude to Harmon customers. That's ok too?

I never said your panels caused my roof damage. $2000 savings compared to an extra $10000 more that I have to pay due to your greed is not generous. You said yourself as long as the roof is strong enough to cover the warranty for 5 years. Your roof inspector knew the approx age but it's whatever. You guys won't admit. I went with your company because I had great reviews on you from actual customers. Privately owned, great team, best deals, integrity, turns out your just the same typical sales people that would say anything to make a sale

Still trying to figure out how paying $400/mo to Harmon  offsets the $98 solar credit from APS.

We had a few surprises during set up, one was failed roof inspection, added $13,000.00 to bill. Shingle order was short, had to wait 2 days for that. A few other small items with roof finishing that were quickly fixed, overall, a very good job, system is up and working great, very clean install, great sales and project manager who had to work around bad weather!!

Harmon Solar came through for us when our solar panel installers refused to fix a problem we were having. Harmon Solar was professional, prompt, and affordable. Thank you Harmon Solar.
I highly recommend this company.

They left a lug loose and burnt up one of the disconnect switches..  Also, re-labeled my panel breakers wrong

Harmon installed a solar system on my property. I have been very pleased with it so far.

The installation went pretty smoothly
Whenever I had questions or concerns someone from Harmon responded quickly. The physical installation was trouble free. Harmon kept the worksite meat and tidy at all times.

Overall, I was pleased with the installation and have been happy with the system so far.

I recommend Harmon with no reservations.

Yet another desperate company that refuses to respect peoples property and those of us who take the time to post "NO SOLICITATION" & "NO TRESPASSING" signs.   No I did not do business with this company because they they insist on breaking the law tells me enough to stay away from Harmon.  They put a flyer on my  property that is clearly stated both no soliciting and no trespassing.    I am sure they will come back with some lame excuse like "sorry we hired a marketing company" which I don't care.   If that is the fact I don't care because you are responsible for the company you pay to market your advertising and there behavior with your flyers.    Only companies I see do this are nothing but desperate and I wouldn't trust a company like this to watch my grass grow let alone do expensive work like solar installation.

Everyone at Harmon, from sales to our Project Manager to the installation crew have been professional, accessible and genuinely nice to talk to. They have instilled confidence that all of the details were being kept track of every step of the way. Even the permitting applications (APS and City of Phx) were taken care of, then communicated to us upon their acceptance.

If you are considering Solar for your home, you owe it to yourself to talk to the good people at Harmon Solar.

Very pleased with Harmon Elec/Solar. Customer Serv. in my honest opinion is top notch. Jessica was amazing! Technical component very good. Initially, there was a minor glitch  in the system which ,  no fault of the installer but a product defect on inverter.  Harmon immediately responded and got the system on tract . Enjoying the savings on utility bills which would have been sky high if we stayed same with just APS.  A wise decision to go solar and most importantly went with a reputable company like Harmon
They were highly recommended.  Thank you!

This company is reliable. I recommend them for any solar issue even if they didn't install the system.

This was an important decision.  I did my research, compared companies, compared their service, their panels, their reviews, their long term stability.  I guess I need to start with the fact that I am an Elon Musk fan boy, but didn't go with his company.  He wouldn't mind, I'm sure of it.  I had spreadsheets, literature, and a makeshift algorithm for reviewing all of the data.

It came down to two things:  price per KWH and panel quality.  The price per KWH was a tie with another company I checked out, and less than the third.  However, the panels Harmon was going to put on my roof were a higher quality, more efficient panel which meant the system could generate more power than both of the others using the same number of panels.  I liked that.  Plus, the panels are made in the USA and by Sun Power, a large and reputable manufacturer.  After a couple of months of this, I went with Harmon.

When I was talking with them, they assured me that they go through all of the necessary processes with the town, the HOA, and everyone else.  They did not lie.  They made sure they got all of the necessary permits, inspections, and HOA approval.  My HOA was slow to get back to them, but their followup was second to none.  The installation went off without a hitch.  Their installers were professional and courteous and did an amazing job.  The system has to be hooked into your wifi so it can be monitored remotely.  They brought the wire into my house near where my router was set up.  A few months later, I switched cable providers and moved the router.  They came back in, installed a device that send wifi through my power outlets, and moved their hardware... at no charge to me.  I like these guys.  I still get an email every now and then from the sales guy who got me set up.

The system has been running for almost a year now, and I saved $600 on my energy bill this year.  That is 30% over last year.  I couldn't be happier.

One cautionary tale with the solar lease that does not reflect AT ALL on Harmon, it is possible with any company you choose.  When someone buys your house, they have to assume the lease.  They also need to qualify as if it were a loan, because, basically, it is.  Be aware that a sale of your house might fall through because the buyer is unable to qualify for the solar lease.  However, it is so inexpensive that if a buyer can't qualify, they are more than likely not going to make it to closing at the cost of your house.  This happened to us a couple of months ago.  In the end, this is the best purchase for my house I could have made.  Everyone should have solar panels in this state.  I whole heartedly recommend Harmon Solar

NRG Solar put in my work order ticket. I am always worried when a contractor comes to do work that I am not paying for (ie: work under warranty), because there's no sales opportunity in it for them. However, the gentleman who came from Harmon was very courteous, helpful, and informative. He made the modifications needed after an electrical surge caused by a lightening strike shorted my telemetry system for my solar. He was so helpful and polite, what a breath of fresh air. I would absolutely recommend Harmon Solar's technicians, and I hope NRG uses them again if I require warranty work.

Overall my experience with Harmon Solar was... okay. I signed up with Harmon because they seemed to have a really good understanding of solar technology, government regulations, the solar market as a whole and came in at a really good price compared to competitors! All pluses! Ben was a really good sales associate and knew his stuff. There were some hiccups along the way but when they took action to get something done, they were usually fast at finishing the job. One of the problems was how much effort I had to put in to keep the process moving on my solar installation! For the first half of the project, there were times it felt like if I didn't call to follow-up, my project would stay stuck in limbo.

However, the most frustrating part of the process was the payment. Harmon Solar was using Sunrun panels but there was such poor communication between the two companies it was a task figuring out who and how to pay for the panels which only slowed down the process more!

In spite of all this, one reason I still call the experience "okay" is because of the project manager who took over my case half way through and was so helpful! Jessica was very responsive and consistently explained at what stage the project was and gave me updates on what was going on (even when it wasn't a status update Harmon Solar was proud of!) She was transparent and empathetic when there were delays or miscommunications from Harmon and was very personable. If she wasn't the project manager on this job, I might have called it quits and fought with Harmon to refund my down payment. She helped me see it through which salvaged some of the experience for me. Thanks Jessica!

Harmon was a great company to work with.  Explained the benefits of solar well and helped us throughout the installation to get setup right with our electrical provider.  I highly recommend this company to help you decide if solar is right for you.

Harmon Solar performed an excellent installation at our residence.  I highly recommend their services.

JUST IGNORED.  Went through their sales pitch, inspection, cutting holes in two places in my ceilings, patching ceiling holes, changing my APS plan from a savings plan to a regular plan---and months later, no installation, no calls, only several ENORMOUS BILLS from APS,

Thought I was kissing hugh electric bills goodby...not with Harmon.  Received the largest fall electric bills ever!  So much for following their instructions to drop my savings plan.

Called, asked what happened to my installation.  After employee looked around on her computer, she apologized and promised someone would call me shortly with an update on my installation.  No call.

Called back the next day, couldn't reach the person handling my account.  Well, it was 10 to noon, guess she sneaked out early for lunch.

Avoid these folks.

Just like the other reviews bad customer service. Phone Tag is an understatement not only can you never get a hold of anyone but the Quote sent was wrong and did not address the items and size of solar I wanted. After repeated calls and a few emails I am done trying to work with this company. If someone is going to spend 20K plus you should have great customer service. (look at car salesman even though we all hate them for 20k you are never ignored.)

I recently went under contract to purchase a home which featured a solar system.  This was my first exposure to solar, so based on a positive reputation I hired Harmon Solar to inspect the solar equipment prior to close.  The technician was thorough and after inspecting he took time to explain to me everything I should know about the system.  As a result I feel much more educated about solar and would certainly go back to Harmon if I ever have a future solar need.

My first thoughts were, do I really want to write this review? Then I thought about it. Of course I don't but I really need too. I see perfect reviews only. Nobody is perfect. With that said let me tell you why my situation is far from perfect. It began on Wednesday when I was told about this company that advertises on KTAR. The person could not remember the name of the company, only that the voice sounded convincing and professional. So I emailed KTAR and I asked about it. I was given a huge recommendation by KTAR. Next, I looked at the yelp reviews and was thrilled.  So I went to Harmon's website and  entered info including my address and received two phone calls. One from Chad and another from Ben. I will have you know my internet assessment gave me a sun score of 79. That is good, I was later told. I decided to call Ben back. I was given a wealth of information more specifically why Harmon was better than Vivint or Solar City whom I had been conversing with. I explained why I did not choose either of these companies and what I had anticipated my solar needs to be. I was told we have 15 kinds of panels and multiple plans and how they would devise a plan to suit my expectations. Sounds great right? I scheduled an appointment for today, Monday (my day off) at 10:00 am. I was so excited by the possibilities, maybe I could even own my panels verse lease them. Not 5 mins later Ben called me back and said Dennis is the best and I want you to have Dennis but he cannot make it to your house until about 1:00. Would that be ok? Hesitant about wasting my whole day off, but still excited about the solar energy opportunity, I agreed. So now 5 days later I am home, its 1:00 and I am waiting for Dennis. Low and behold my phone rings and you guessed it, it is Dennis. He goes on to tell me he left me a voicemail either Wednesday or Thursday saying we were not a fit. Really I said because I have no voicemail messages. And let me remind you that I only scheduled the appointment on Wednesday night at around 6. So I said oh either Wednesday or Thursday? So you don't know exactly when. Ok continue, he says we can only fit 10 panels on your house and it would cost more in the long run than APS. So I said you are suppose to be giving me multiple options and your not giving me any. So this is where I am confused, I have a 2700 square foot house, in AZ. A sun score of 79. Again I live in AZ with approximately 300 days of sun, yet I am not a good fit for solar. So Dennis doesn't want to waste my time, although I think it was more about wasting his time. I call Ben back and he says he doesn't know anything about it. But says I am a man of my word, I will find out more info and call you back. Ben called me back to basically tell me the same thing that Dennis stated. Robot style to my liking anyways. Tells me Dennis left a message, I said ok, lets pretend he left a message. My question is then: Why call me at the appointment time if you felt that your voicemail was good enough to begin with? Hmm, my thoughts and thus my review is because there was no message.
Update 10/1/2015 just signed with Sunrun! Guaranteed me 22,000 kilowatts a year. Guess you were wrong.

Whoohoo! Harmon and people at this company are as good as it gets. Because of unforeseen circumstances, we were not able to complete the project and had to cancel. They were super at understanding and when we do get solar, we'll go straight to them. Tom Kopp was a pleasure to work with as were Daulton and December. Very responsive. Very professional.

My review is based solely on the fact that after contacting Harmon three different times -- via the website web form, email, and phone -- Harmon never contracted me back.

Harmon Solar has been responsive to our needs and questions.  When my son decided to get solar, I recommended Harmon and they now have another very satisfied customer

I wish I could give less than 1 star. It's been 2 years of disappointment with this company. I only have 18 more years on my lease. What a huge mistake on my part. I will never recommend this company to anyone I know. I have several friends and family who have installed Solar City systems on their homes and they are very happy. I was told that my system would cover my entire bill and it has not done that for 2 years. They said they would monitor my system remotely and they can not figure out how to do that either. Now something is broke and the system is not working at all! I called last week to let them know something was wrong and they said since they monitor my system they would know if something is wrong before I would. They don't even know they are not monitoring my system because that hasn't worked for at least a year! They told me to change my APS plan to a different one and it should have been changed from day 1. Oops they forgot to tell me. Somehow changing plans is going to fix the system? If they don't figure it out I am seriously considering legal action to get out of our agreement since it is clear they have no intention to honor it on their side. DO NOT INSTALL A HARMON SOLAR UNIT ON YOUR HOME.

I obtained r installation from Harmon and signed a lease with SunRun.  I would recommend both of those companies.  They are efficient and courteous. Harmon installed solar on two of my homes.  The second home was with SunPower leasing.
HOWEVER, the facts are somewhat different than represented by the Harmon salesperson.  My average cost before solar was $175 per month.  My lease is $135 with my first home.  I was told that I would save $40 per month initially and more later as APS fees increased.  In fact, I found that APS still charges ne $20 per month service fee.  They also will PAY ME $03 per KWH for any accumulated excess power I transferred to them by the 1st of each year.  They will also CHARGE ME about September 1st of each year the amount of power I used in excess of what my solar equipment produced since the first of the year.  That charge is $0.14 per KWH.
In total I will pay about the same as I did before I installed solar, Remember, APS will still receive a fee of about $40 per month average which negates my initial savings.
In the long run it will save me a little money.  My second home is just finishing now.
Call APS for clear understanding of all the fees involved.  They also have  a good analysis on their website.

Everyone at Harmon was fantastic - from Lisa B to Eric D.  We asked a lot of questions and they were always quick with their replies.  Great company to work with.