Description

Solar water heating and solar pool heating in Phoenix AZ since 1984. General Solar has designed and installed industry leading solar water heaters and solar pool heating across the state. With over 28 years of experience in solar installs and repair, General Solar is a leader in renewable energy technology. General Solar Inc. is a licensed, bonded and insured Arizona company. Specializing in solar plumbing we not only install new solar water heaters, but repair exiting solar units. Our factory trained technicians are familiar with nearly every type of solar water heater on the market. Our commitment to quality, performance and durability is un- paralleled. We install only the best engineered products with the best warranties on the market. Investing in a solar water heater is possibly the best use of solar technology and also has the quickest pay back. A solar water heating system can usually be installed in a day and in a normal household, the payback can be as quick as 2-3 years.

HISTORY

Established in 1984.
General Solar, Inc was formed in 1984.We are a licensed, insured and bonded Arizona contractor. In the last 26 years we at GeneralSolar, Inc. have installed thousands of solar thermal units with over many customers throughout Arizona. General Solar, Inc. knows what it takes to install quality solar thermal device and represent reliable solar manufactures. - Owned and operated in Arizona since 1984 - Arizona Contractors License # ROC257617 - In house installation crew - Good standing member of ARSEIA - Full service department

Reviews

Steve R.

10/19/2022

Had Steve and Kent out on 10/17/2022 to service my 120 gal. solar hot water tank. I have used General Solar several times to change out the anode in the tank as the water in Maricopa is very hard. I have been using the solar hot water heater for 10 years. To maintain this reliability, I had the anode changed out about six months before it was really due. Also put in a new mixing valve and T-stat element kit. New flex lines were installed as well. Very pleased with their service and would certainly recommend them.

Kevin D.

04/01/2021 12:00:00 SA

Just had General Solar out to redo my pool solar. My old system was at the end of its useful life and was getting to be a headache to maintain.

Kent and Steve were very patient with me explaining the benefits of their product and what I could expect performance wise from a solar heater for my pool.

They showed up on time and worked diligently to get everything hooked up.

Could not be happier! Highly recommend

Richard H.

1/23/2019

General Solar just installed a new solar water heater. They did an outstanding job! When I called Kent, he was out of town, but still answered his phone. He said he would call me back as soon as he retuned. He called me and came out the very next day and replaced my broken heater.
That's what I call Customer Service. He was prompt , courteous, and a great job!
His pricing was right on.
If you need any solar work done, call Kent at Solar General! You won't regret it!

Cody P.

5/24/2018

I have an antifreeze (closed) solar water heater that was having some issues. General solar came out and resolved my issue quicker and easier than I expected. Turns out all I needed was a system recharge. Perhaps best of all, the cost was very reasonable.
They did a good job of checking thoroughly for other possible issues, but also didn't make me feel like they were trying to push any unnecessary repairs on me. They were attentive to making sure the job was done right. Customer service was great and they explained in great detail what was going on, and were friendly but professional and knowledgeable. Considering that my biggest complaint was that they were about 15 minutes late, it was a great visit.

Elma S.

11/23/2019

The service we received was great. Thy were able to come to work on our solar water heater had an issue. Many other places don't even work on solar water heaters. Kent and Steve came when they said they would, called when they said they would and were terrific to work with. I would recommend them to anyone and have been give a recommendation to family and friends. Thanks Kent and Steve for you great work.

P G.

4/30/2018

I have used this company for over 20 years now. When we first moved into our home we inherited a solar water system. We ignored it for a while but then wondered what maintenance needed to be done. Kent came by on his way home and checked it out. Told us what to watch for and said we didn't need anything done at the moment. In 2010 we had to replace the system that was installed in 1986. We again called General Solar and they were prompt in coming out and installing a new system. The City permitting was done without issue. Now in 2018 I'm getting offers from my AC company saying they can do maintenance on my solar water system. I'm not going to use a company that dabbles in solar. I called General Solar and again they came out in a couple of days for a maintenance check. Said the system looked good and made a couple of suggestions that would need to be done like the rod and the antifreeze. I saw the rod after they pulled it and decided to get that and the antifreeze done, because knowing me I'd forget to have another maintenance check for another 10 years.

I'm very happy with the customer service and the friendly attitude of this small business. They are quick to explain what they are doing and answer questions.

Mary W.

6/20/2017

My solar water heater became defective, called several companies for service, here are some of their comments, " if we didn't install it we don't service it". "we don't do solar anymore", We live in the Valley of the Sun. I called General Solar, spoke to Kent and he said he could come to my house on Monday, I asked if he had any solar water heaters on hand, yes he did, I said please bring it when you come. After 4 days of no hot water and taking cold showers even during a heat wave, gets old, I had hot water within 1 hour, Kent and Steve cleaned up and removed the old water heater. I couldn't have asked for a better experience. Thank you Kent and Steve. I will refer you to anyone who is interested in solar. Thanks again, Mary

Shauna M.

12/16/2013

Great service, very professional and reasonably priced.

I called in this morning at 9am and by 10:45am they were out at our house. Kent and Steve were great! They were very professional and extremely informative about our solar water heater. I will continue to utilize them for service calls and will recommend them to anyone with solar concerns. Thank you guys!

Thank you,
Shauna and Joe M.

Michael H.

12/04/2015 12:00:00 SA

I had a solar water heater installed by a different company 2 years ago. I was not happy with their customer service. Of course they were great when selling you the product then not so much when you have issues. Anyways I called the Sun-Earth company and they referred me to General Solar. I called and they came out the next day, diagnosed my problem in about 90 seconds, had the correct part on the truck and replaced it in about 25 minutes. Problem solved and now i have a good resource should problems arise in the future. I would highly recommend them.

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