Best Solar Panels in Phoenix, AZ

SolarFix treated me like family....

When an error message and a red light appeared on the inverter screen of my 12 year old solar system indicating the inverter was not working, I called the manufacturer to see what to do. They suggested changing a couple of printed circuit boards in the inverter which was easy but did not solve the problem. After further analysis by them over the phone they told me the inverter's  mother board was "fried" and that I needed a complete new unit..... about $5000, but they were "out of stock" with a six month backlog for a replacement.  That's when I called the original system installer (who happens to be the largest solar installer in AZ)  to see how soon they could replace it with another brand.  They told me they were so slammed with requests for complete solar systems that it would be about 9 months before they could get to a repair like mine! So upset was I that I had an expensive 12,000 watt solar system on my roof that I couldn't use, I called the two other largest installers. Never heard back from one of them and the other one was supposed to send me a quote for an inspection and never even did that!  It seemed to me that the big companies were more interested in selling a complete new system than repairing an existing one.  After a lot of research, I found five smaller companies who are certified for solar work. I called them all and heard back from two. One came out and gave me an extremely high quote. Another had a somewhat lower quote, but still in the $6000 range. I never heard back from the other three.  Fortunately,  one of the managers at my original installer felt badly about the 9 month wait  and directed me to SolarFix LLC in Surprise, AZ. From the moment I spoke with Laura in the service department and Mike Craig, one of the owners of the company, I knew I was in good hands. Mike came out to inspect and test the system at no charge. He and his partner, Cameron, asked why I wasn't re-furbishing my faulty inverter. I told them I had spoken to the manufacturer several times and they never suggested that nor did I think it was possible. It was then that they  called and spoke with the inverter manufacturer from my home and told me after the call   that their electrician, Miguel, would  remove the inverter and that I should  contact the manufacturer and make arrangements  to ship it back and  get it refurbished. The bottom line was that I shipped it back the next day, had it repaired and returned in a little over two weeks. Miguel and Cameron came out to reinstall it and start it up the next week.  The readings I have seen on it tell me it is producing energy like it was new. I recognize that I don't have a 10-year warranty that a new inverter comes with, but when I learned from the manufacturer that when one of their inverters under warranty goes bad, they often ship the homeowner a refurbished one, I felt that I was likely to get many years of good life from the refurbished inverter at one-third the cost with a replacement time that was almost immediate compared with waiting months for someone to generate a quote and install a new one. The work by SolarFix was quick, efficient and they treated me like family by directing me to a much less expensive solution. These days, it's almost impossible to find a company that acts and responds like SolarFix did for me.

Tony came to our house for a consultation, mind you, we just had some questions about an improper installation and were looking for some answers. He didn't have to do this but he did it anyway.
He is extremely  knowledgeable, extremely friendly and you can tell his sincerity is real. He wasn't trying to SELL me. He was trying to EDUCATE me and gave me the information we were looking for.
If solar is what you are looking for, I would recommend Brilliant Solar Solutions above any others. You'll get what you need and I believe you'll avoid any problems you may have from other Solar companies.

Nick and Cherelyn, Peoria

We original went with a " Big" solar company BUT had nothing but problems.  I called Paul at AES and we could not be happier. PAul kept us informed and walked is through the whole process. Brian was great and they finished even quicker than the 45 days from signing contract. The crew was great and kept area clean and was very respectful that the attic access was MY BEDROOM lol.

Could NOT be happier. If you want to be more than a number - go with these guys!  Thanks AES for helping us go Solar!

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

Great company to work with very communicative among the whole process from Danny our Sales rep to the office highly recommend Nergy, all of our questions were answered at time of signing  and service was easy start to finish. Great follow through

When considering a lease of solar panels I was concerned about what would happen if I needed to sell my house before the lease was up. Streamline solar also understands that this is a concern and they have specific marketing material to convince you that transferring a lease is not a potential problem. From my experience nothing could be further from the truth, and I think I was misled. The solar company streamline sold me a lease with is called SunPower. Dealing with them has been a nightmare, and even now escrow has closed on the sale of my house and I am still getting bills from SunPower and they claim they have never received the documents they need to transfer the lease to the new homeowner. It is just not true. They have everything they need, and it has been sent twice. Leasing makes good financial sense if you are sure you won't be moving. My experiences with CJ and streamline solar have been very good in terms of the quality of the product and the service they have offered, but if there is any possibility that you might need to sell your home before the lease is up I would urge you to think twice before leasing.

Great solar company, very responsive friendly staff. We've had our solar for one year and would recommend it to everyone (well if you want to save money).

Dishonest. I've never had a worse experience with a company...I hate that I have to give them one star. Do not trust a word their sales team says and do not sign a single piece of paper with them.

When the sales rep knocked on our door back in March and sat down with us, he assured us multiple times that nothing we were signing was final and that we would not be locked into anything until we APPROVED the final designs. We called and canceled within a week of the sales rep being here. Then all of a sudden on 7/20 I get an email saying that the loan has been approved and funds have been disbursed, as well as the final design is starting.

I spoke with someone in customer support who confirmed we canceled in April, but said our rep went back in and pushed it through anyway. The CSR said he assumed that we had approved the restart of the project and that he would re-cancel the project and let all appropriate parties know, given the sales rep pushed the project through without our approval. (I have transcripts of this conversation)

I reached back out to your support team yesterday, only to find out that the project had not been cancelled. Not only that, I was never notified it had not been canceled... It was just quietly pushed farther through the process. The CSR yesterday said the sales rep had "denied" our cancelation because it was outside of the "3 day right to cancel" window. So in other words, he sat in my house and lied to my wife and I repeatedly, rushing us through this process, ensuring us it was just a formality and now tries to force us to proceed by citing something that is the polar opposite of what he told us.

This is not okay.

These guys use illegal telemarketing to generate leads and have their hired idiots from India bombarding my phone non-stop.  Judging by the previous reviews, I'm thinking it's about the only way they can get any business.

Custom Home Services did a good job outlining how best for me to look at solar and if if was right for my house. They explained how APS works with solar etc. They helped me plan out how many panels I would need and where they would go and then handed me over to Harmon Electric who handled the install. Harmon got all the permits and inspections. It was turn key for me. The Harmon guys were very professional and did a great job. I had some delays and troubles getting connected to the monitoring portal, but actually minimal stuff. Overall I am quite satisfied. The install by Harmon looks neater and nicer than many I have seen too. Glad I jumped in!

This company is a DISGRACE and their customer service is HORRENDOUS...stay as far away as you can. My solar system had to be completely redone because of their incompetence(by a company that actually knew what they were doing)...don't believe a word they tell you!

The installers are excellent and very responsive.  Get their phone number directly when they are working on your system and bypass their main line as those folks are not much help at all - except to collect your payment.

Had two great experiences with one of their electricians "T". We decided to install a small heater in our bathroom and scheduled that same electrician to do it. Unfortunately he was ill on the day of the install, so I agreed to have a different tech, "S", do it. Huge mistake. He damaged my freshly painted wall unnecessarily--first, by pounding on it with his pencil eraser to check out the studs--left black divots in the drywall. I said "I have s stud finder." He replied, "I have one in my truck."  Right.

Then after he was done, he said "you'll need to do some repair."  Sure enough, he had started to cut in one place and decided to move to another, leaving a gash in the wall. Lots of small scratches, and a gap between the edge of the heater frame and the drywall.

When I called the office to explain and try to resolve the issue, the response was "I discussed it with my boss and we will send "S" back to repair the damage he did." Are you kidding me?  Fearing further damage, I decided to repair the wall myself.

Nothing but a nightmare! We had our roof replaced and the solar panels removed and replaced by one of their approved contractors. Then the approved electrician came and hooked everything back up again. BUT NOTHING IS WORKING NOW! Is it Sunrun's fault, the contractor, the electrician? And probably the worst thing about Sunrun is that in customer service, NO ONE SPEAKS ENGLISH. Even that chat is by someone with extremely limited English skills.

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