Best Businesses in Phoenix, AZ

Met Charles in a time crunch and he accommodated me the next day.  I needed 2 remote key pads programmed, don't waste your time on the cheap look alike from amazon.  Charles has the right stuff and is the real deal.  It's comforting to know that there are are still independent craftsman available that are value priced in comparison to other shops or the dealer.  He was less expensive to meet him at his place but he is a mobile operation if you need that level of service.  I'll be using Charles at Ardvark in the future!

I lost the only key to my beloved 1991 Jaguar, the last car my parents owned.The car my Dad drove every day to visit my Mother at her Nursing Care home. When they passed away I brought the Jag to Arizona. I have gone 10 years without losing the key. Tom understood how desperate I was to replace it. First he had to connect with New Jersey and the next day to the United Kingdom.How lucky I was to have someone unwilling to give up.I now have two keys and can drive happily. Thank you Tom for your diligence and perseverence.

We had just moved to Mesa and needed a lock rekeyed, I searched yelp and was wanting a locksmith close by, I called and spoke to Laura at 9am this morning and she was at my door by 11am, I thought wow, excellent service, Laura was very professional and explained everything that needed to be done, the quality of work was outstanding and my overall experience was great

I initially had a 5 star rating of this company. I was a previous customer of this company and was very happy until last night! They claim to be 24-7! That is complete BS now! I've been calling them sense shortly after 1am because I was locked out of my house!

I left them messages to call me as soon as they get my messages that me and my dog were locked out of my house since shortly after midnight and it's been consistently over 95 degrees the whole time! They never returned my call and it's almost noon! Don't waste your time you will die of heat exhaustion before they return your call!
I have no idea what happened to this company from over a year ago but it's sad to see it has deteriorated! This is so disheartening to me!

I lost my keys recently for my Sentra. I reached out looking for a quote and I got a really good rate for two keys and a remote. Service was professional and friendly. They were able to stop by about 2 hours after I got the quote and finished everything in under an hour. Top notch

I got some advice from J&J that ended up saving me a bunch of money. They could have easily charged me a bunch of money for something with much simpler fix. I both respect and appreciate their honestly. Thank you J&J.

I would not recommend speedway locksmith if you need your keys replaced. I spent $75 to get a replacement key that only last a few months. Very disappointed in the quality of material and their service.

The owner James charged me 125.00 to repair a lock, that he could not repair.  I purchased a new one for 60.00.  This business it crooked.  Use any other locksmith except for this one.

They were there in 15 minutes and the technician was fast effecient and friendly!  (house lockout) $80 service call plus $15 to rekey). The only gripe is in order to get a 10% discount you must email them instead of calling. I dont want spam, so I find that annoying. Mentioning the discount should be sufficient and would improve their customer service.  With that said, I would recommend them.

Of course the service is a bit expensive because it's a mobile service, they all are.  The communication was really good. He showed up on time, got my ignition fixed in a timely manner.  I feel (still waiting for him to finish up) pretty comfortable with the whole deal.  You have to expect that someone driving to you and working out of their car and not in a shop is going to be a little pricey.

This is by far the most unprofessional business I have ever encountered. Everything about my experience with Valley Key Connection was terrible. I was told a price over the phone and then when Nick finally arrived (2 hours late) after making several different excuses, I was told a completely different price that was almost twice as much as the price I was told over the phone. Nick took advantage of my situation and absolutely cannot be trusted! Beware!

I called this locksmith on Tuesday morning, explained that I needed a mobile locksmith to pick my travel trailer lock and make replacement keys.  They said no problem, they would send out a locksmith.  Quoted me around $60...  Ok fine...  When the "locksmith" got to my house he looked confused, had to text his supervisor...  He then told me it was going to be $129!  Just to open the door!  He didn't have any capabilities to make keys!  He was not a mobile locksmith.  I told him I would absolutely not pay $129, that he should leave.  

He then demanded that I pay the service call fee...  Ok... But you came unprepared to do the thing that I asked you to do!  Make keys!   He couldn't cut a single house key if he wanted to...  Anyway I'm pretty ticked at this point.  Paid him to get him out of there, then called the company back.  They took my number said the manager would get back to me to resolve the fiasco the next day.  No call back yet.  So manager, if you are reading this, please call me...  Let's resolve this!  Service was on 7/28/15 at 3pm...

Bait n switch much??  I called into dispatch to ask for a quote to get my keys unlocked from inside my car. She took my information and said a technician would call me back. I asked her when and how much and she told me the technician would go over all that with me when he arrived.  Which meant to me you have independent contractors that can charge me whatever they want when they arrive. That didn't sit well with me so I kept calling locksmiths.  When the technician called me I let him know that I found someone else and kindly thanked him. I immediately got a return call from the woman in dispatch who said "what's going on my technician said you hired someone else"  Yes I did because you couldn't give me a time or price. She asked me how much they were charging and when they were coming, which I thought was intrusive but I told her 20 minutes and $75.
"If I can get my guy there in 15 minutes and charge you $70 will you let me send him?" No ma'am... I'm good.

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