Best Businesses in Phoenix, AZ

Charles was an amazing locksmith and was able to make a copy of my key within 20 minutes. 10 out of 10 customer service

Excellent.  Fair price, timely service.  Would definitely recommend.

So wonderful to have a lady in the business that we ladies can trust! Laura was excellent throughout the process - consultation to installation. She gave professional recommendations and advice to help us select the locks that we needed and was responsive and helpful throughout the process. Both my husband and I felt comfortable and safe working with the Lock Lady and would HIGHLY recommend her services to anyone!

I initially had a 5 star rating of this company. I was a previous customer of this company and was very happy until last night! They claim to be 24-7! That is complete BS now! I've been calling them sense shortly after 1am because I was locked out of my house!

I left them messages to call me as soon as they get my messages that me and my dog were locked out of my house since shortly after midnight and it's been consistently over 95 degrees the whole time! They never returned my call and it's almost noon! Don't waste your time you will die of heat exhaustion before they return your call!
I have no idea what happened to this company from over a year ago but it's sad to see it has deteriorated! This is so disheartening to me!

I needed a key to Toyota Camry to be cut and programmed. Nathan (the owner) was the first to reply to my quote request. His pricing was 30% lower than the local most popular and highly rated locksmith. I decided to give him a chance - and I do not regret it! He was patient in replying to my questions (both through messages and in-person), and his work was quick and well-executed. He will be my go-to locksmith from now on, that's for sure!

I have remote start on my car...Walking out of Trader Joe's Sunday, Labor Day weekend, I throw my purse in the car, thought I hit the unlock button for the backseat, hit the LOCK button, shut the door and I was LOCKED out! It's 111 degrees. My groceries, the whole bit. Called J&J Locksmith, (Jeff) thank God my phone NEVER leaves my hand. He said, "Give me 15 and I'll be there" He was there in FIVE MINUTES!

This kid deserves a MEDAL!! Thank you SOOOOOO Much!

You saved my holiday weekend and I won't forget it!!! xoxooxo

This is one of those days where something needed to go right.  Well in this case it was Speedway locksmiths that made that happen!  I called them and needed some locks added in my office ASAP.  They made it happen and the overall experience was great!  Will definitely use them for any and all Locksmith needs.

I needed a key made because we misplaced our keys. It was so nice to talk to an actual person. I made an appointment that day and paid for the services. We ended up finding our keys and Austin Lock & Security refunded all of our money. He could have charged me for the service fee because I had an appointment and he did not. I'll never use another locksmith again. Thank you for being so kind in a very stressful situation.

I bought a safe from them 20 years ago. Still works great. Since then I've bought 2 more safes and had all the keys for my 70 unit apartment building re keyed and duplicated many times. A fabulous company with first hand knowledge of locks and safes. There mobile emergency units are top notch.

Well after waiting 40 minutes past a scheduled time (I gave about two hours notice) I was misquoted prices, ended up paying a ridiculous amount for an unlock service that I could have gotten cheaper elsewhere. Furthermore, the tech quoted me 180 to begin with, and knocked off 40 bucks for the wait, what a nice guy right? No, because I would have definitely decline service if that was the case. Honestly I want to thank you guys for raping me financially, because I'll never forget my keys now. Seriously considering therapy for PTSD after this unprofessional, overpriced experience. Completely unsatisfactory, especially waiting in the Arizona heat.

This is by far the most unprofessional business I have ever encountered. Everything about my experience with Valley Key Connection was terrible. I was told a price over the phone and then when Nick finally arrived (2 hours late) after making several different excuses, I was told a completely different price that was almost twice as much as the price I was told over the phone. Nick took advantage of my situation and absolutely cannot be trusted! Beware!

When the technician finally arrived he jacked the price up from $35 to $189, saying it depends on the lock.  This lock was in a door handle, and it took him 5 minutes to pick it.

This company goes by several names.  The ones I caught were Coyote Lock and Key and Speedy Lock.  I needed them  to open a lock located in the handle of a residential door.  I was quoted $35 plus $19 for the house call.  I agreed and asked them to come in 2 hours since I was leaving for a meeting.  She said to be sure and leave my phone on as the technician would be calling when he was on his way.   They mistakenly sent two technicians on the same job and it took 8 calls to straighten it all out (so much for my meeting).

The technician didn't arrive when scheduled and that took a couple more calls.  By this time they were beginning to speak politely to me.  Prior to this I was yelled at a couple of times.

The technician wanted to charge me $189 plus $19 for the house call.  I told him I'd break a window before I would pay that kind of money.  We finally agreed on a price of $41 plus $19 for the house call.  I DO NOT RECOMMEND THIS LOCKSMITH.

BTW apparently they are nationwide and scam people everywhere

Bait n switch much??  I called into dispatch to ask for a quote to get my keys unlocked from inside my car. She took my information and said a technician would call me back. I asked her when and how much and she told me the technician would go over all that with me when he arrived.  Which meant to me you have independent contractors that can charge me whatever they want when they arrive. That didn't sit well with me so I kept calling locksmiths.  When the technician called me I let him know that I found someone else and kindly thanked him. I immediately got a return call from the woman in dispatch who said "what's going on my technician said you hired someone else"  Yes I did because you couldn't give me a time or price. She asked me how much they were charging and when they were coming, which I thought was intrusive but I told her 20 minutes and $75.
"If I can get my guy there in 15 minutes and charge you $70 will you let me send him?" No ma'am... I'm good.