Best Businesses in Phoenix, AZ

The lock on my car was broken and I couldn't get into it.  Charles was very kind and quoted me a much better price than others I had called.  He came within a hour which is how long he said he would be.  He had me in my car within 5 minutes and that's only because my lock isn't a perfect square and it slipped a few times. He was kind enough to explain why he felt my lock wasn't working which was more than the other places I called did.  He brought his significant other which put me at ease knowing I wasn't alone with a complete stranger. Maybe for someone else that isn't a big deal but to feel comfortable when in a frustrating situation made it all the better. I will definitely recommend him to all my friends and have saved him in my phone and will use him again if the time is needed (which I hope it never will be).

The only key to my VW Jetta GLI, simply vanished after I got home last Wednesday evening. We looked high & low but couldn't find them anywhere (entire key ring with car & house keys) they vanished & the car was stuck in my garage.
Well I'm now learning that VW's are not as cheap or easy to replace a lost key as Fords or Chevy's are, they have this neat but pricey "flip" key (switchblade) that serves as a remote to unlock the doors, it contains an anti-theft transponder (like most other car brands) an ability to send a signal to the engine computer's immobilizer, that needs a special code to be programmed into the key and the car simultaneously, and lastly, it's a "sidewinder" key that has grooves cut into the sides rather than teeth as a normal key does and requires special equipment to cut the grooves into that type of key.
To make things worse, I live in Coolidge, and to replace a lost VW key (when there are no other keys remaining), the dealer says, first you must have the car towed to them, then wait two days after they order the correct key for it (the keys are ordered by a car's VIN and cut to match your car at VW, who then sends it pre-cut, to the dealership). The dealers apparently don't have the equipment to make (cut) a new key themselves anymore, they only sell blank spares (if they're in stock), or they can order a blank from VW that has been ordered pre-cut to open your particular car's locks. But then the transponder, anti-theft immobilizer and remote, all have to be programmed at a cost of $125 in addition to the cost of the $175 key...adding in the towing fee (unless you have AAA) and the inconvenient two day part wait time (BTW, you must arrive IN TIME for a key to be ordered by 1 pm, anytime after that and it doesn't count as a day), it could get up to an inconvenient $500 for ONE new key at the dealer! Then it gets complicated...If your car had a previous owner and he replaced a lock or re-keyed the vehicle at some point, VW has no way of knowing that and will only cut the $175 key to the original pattern the car came with that's on record. So if it doesn't fit, (to unlock the door or start the ignition) the customer is still responsible & must pay for a now useless $175 key! Unreal...!
I decided to go a different route. I Googled "VW locksmiths in AZ" and must've called over a half a dozen locksmiths that could not do it for one reason or another... In fact one locksmith who said he'd do it, had me waiting 1.5 extra hours one day till I finally called to see what time they were coming, only to be told they decided they wouldn't be coming now because I live too far from Mesa...it would have been nice to let me know about that decision too, I thought.
Tom at US Key Service was called next...not only was he slightly LESS expensive than the other "experts" but THE NEXT DAY I called him up at 8:00 AM, we set up an appt for between 12 to 2 PM and he promptly & professionally arrived and with all the keys in stock, had 2 keys ready for me in about an hour, all completely programmed and working perfectly! I got 2 keys (one flip key & one valet key) from him for slightly less than the no-show locksmiths, who sounded much less knowledgeable than Tom & had accents so thick, I could barely understand, were able to do just ONE key...but still never showed up! Tom's the man; I should have called him first and saved myself a few hours of calling around the VW dealerships and locksmiths and getting only disappointment and frustration in return. Grade A all the way for US Key Service!

Fantastic! Highly recommend !   Professional and she cares about the security of your home . Best locksmith I've ever used

Best service ever!  They were out in less than 30 minutes.  House unlocked and locks/keys made.  I recommend this company!

I needed a key for my Nissan Quest. Other locksmiths couldn't program the key. Nathan came out and programmed no problem. Fast, professional, and affordable.

Jeff came out after a nights notice. He was very friendly, messaged back quickly, and very knowledgeable. He showed up exactly the time we agreed on, worked hard and was done quick. Had him redo the locks on 6 locks and they all worked perfectly. I'll definitely use him for the future.

I would not recommend speedway locksmith if you need your keys replaced. I spent $75 to get a replacement key that only last a few months. Very disappointed in the quality of material and their service.

The owner James charged me 125.00 to repair a lock, that he could not repair.  I purchased a new one for 60.00.  This business it crooked.  Use any other locksmith except for this one.

One of their drivers was driving on the highway like a maniac this morning. Going at like 15 over the speed limit, swerving in between lanes, cut off two people that I saw and one was so closed the other driver swerved into the lane next to them. Would report them directly but they flew past me and I couldn't catch their license plate

Of course the service is a bit expensive because it's a mobile service, they all are.  The communication was really good. He showed up on time, got my ignition fixed in a timely manner.  I feel (still waiting for him to finish up) pretty comfortable with the whole deal.  You have to expect that someone driving to you and working out of their car and not in a shop is going to be a little pricey.

This is by far the most unprofessional business I have ever encountered. Everything about my experience with Valley Key Connection was terrible. I was told a price over the phone and then when Nick finally arrived (2 hours late) after making several different excuses, I was told a completely different price that was almost twice as much as the price I was told over the phone. Nick took advantage of my situation and absolutely cannot be trusted! Beware!

When the technician finally arrived he jacked the price up from $35 to $189, saying it depends on the lock.  This lock was in a door handle, and it took him 5 minutes to pick it.

This company goes by several names.  The ones I caught were Coyote Lock and Key and Speedy Lock.  I needed them  to open a lock located in the handle of a residential door.  I was quoted $35 plus $19 for the house call.  I agreed and asked them to come in 2 hours since I was leaving for a meeting.  She said to be sure and leave my phone on as the technician would be calling when he was on his way.   They mistakenly sent two technicians on the same job and it took 8 calls to straighten it all out (so much for my meeting).

The technician didn't arrive when scheduled and that took a couple more calls.  By this time they were beginning to speak politely to me.  Prior to this I was yelled at a couple of times.

The technician wanted to charge me $189 plus $19 for the house call.  I told him I'd break a window before I would pay that kind of money.  We finally agreed on a price of $41 plus $19 for the house call.  I DO NOT RECOMMEND THIS LOCKSMITH.

BTW apparently they are nationwide and scam people everywhere

Bait n switch much??  I called into dispatch to ask for a quote to get my keys unlocked from inside my car. She took my information and said a technician would call me back. I asked her when and how much and she told me the technician would go over all that with me when he arrived.  Which meant to me you have independent contractors that can charge me whatever they want when they arrive. That didn't sit well with me so I kept calling locksmiths.  When the technician called me I let him know that I found someone else and kindly thanked him. I immediately got a return call from the woman in dispatch who said "what's going on my technician said you hired someone else"  Yes I did because you couldn't give me a time or price. She asked me how much they were charging and when they were coming, which I thought was intrusive but I told her 20 minutes and $75.
"If I can get my guy there in 15 minutes and charge you $70 will you let me send him?" No ma'am... I'm good.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php