Best Businesses in Phoenix, AZ

Met Charles in a time crunch and he accommodated me the next day.  I needed 2 remote key pads programmed, don't waste your time on the cheap look alike from amazon.  Charles has the right stuff and is the real deal.  It's comforting to know that there are are still independent craftsman available that are value priced in comparison to other shops or the dealer.  He was less expensive to meet him at his place but he is a mobile operation if you need that level of service.  I'll be using Charles at Ardvark in the future!

Tom was amazing to deal with and helped us on very short notice to replace my daughter's car key which broke off of the fob. He even met me at in the parking lot of our daughter's employer and made 2 new programmed keys within 30 minutes at a very reasonable price. Highly recommend this business!

I had some workers in and out of my home all day. When the day was done I found a set of my keys were missing.  Ugh... I knew I had them last, but you know that little devil on your shoulder that says "someone just might have taken them, maybe not even on purpose, but you never know"?  So... rather than worry and not sleep I called the Lock Lady.  

I was lucky she was near my home. She was there in 30 minutes and started right to work. Laura rekeyed all my locks fast and to perfection.  I found her to be professional and knowledgeable.  She shared stories and safety tips.  

I highly recommend Laura. I'll use her again next time I need a locksmith, and I will refer her anytime.  It was a pleasure to work with Laura!

By the way... I found my keys deep down in my cargo pants side pocket.  My home is new and I had been wanting to have them rekeyed anyway... wish I could have planned better.  Things have a way of working out!

I can not say enough how great the process was! After not being able to local my mailbox he went above and beyond to make sure we found it before he left. Overall best customer service and price in town! I Can not recommend this business enough

I had an emergency but luckily Jacob came to the rescue. 10/10 would recommend, professional job and they were at my house within 15 minutes. Would highly recommend to anyone!

I needed a copy of my car key because my other set had broke. I was shopping around for prices and was calling lots of businesses. Jeff with J&J was the friendliest and most helpful. They were communicative, answered my questions, gave me a direct quote and were punctual to help me. Both Jeff and Tony were so nice, helpful and quick. I'm so glad I chose them. I wasn't in an emergency situation or locked out but if I had been, I would have been so relieved to be in good hands with these guys. Such genuinely nice helpful dudes who know what they are doing.

Thanks! I would recommend them to anyone!!

I would not recommend speedway locksmith if you need your keys replaced. I spent $75 to get a replacement key that only last a few months. Very disappointed in the quality of material and their service.

Great service and friendly! I called after losing a key to my safe and within hours had a new one. Saved me from such stress. Plus, this is a wonderful family-owned business with very friendly staff! I ended up chatting with the owner for a long while after my key was made. It's hard to find that kind of care, friendliness and service. Highly recommend!

Spoke to Mike and he quoted me $150 to fix the ignition in my car. I know this is the price he quoted me because I called two other places and they each told me $150 so I figured this was the norm. Guy came out and did the job fine. When I went to pay, he told me a different price of $165. I called Mike and he told me that's what he quoted me.

Now I know it's not a lot more, but it's the principal. He wasn't willing to work with me, basically I pay that and that's it. Now the work had been already done, so I didn't have too many options at this point. Guess I could have gone to court, but why? It's my word against his. Figured I'd write this up so that someone else wont get stuck with what happened to me.

Please, if you decide to use this company, GET IT IN WRITING. If you don't you may be sorry.

Keys locked in trunk.
Kid was nice but had to call for backup help  3 or 4 times, finally more experienced dude showed up 30 minutes later. Total time 1 hour 30 minutes from time kid showed up to getting a key that will open car but won't start it!!!
It isn't cheap and they wont tell you the up front costs no matter what. The fees just keep getting piled on... $$$ I'd day expect 80% to 100% more than whatever little cost info they will provide over the phone.
Honestly, in this crazy world, the upfront truth would be nice.
Job done and it's over with. Kid was nice and allows for extra star.

This is by far the most unprofessional business I have ever encountered. Everything about my experience with Valley Key Connection was terrible. I was told a price over the phone and then when Nick finally arrived (2 hours late) after making several different excuses, I was told a completely different price that was almost twice as much as the price I was told over the phone. Nick took advantage of my situation and absolutely cannot be trusted! Beware!

I called this locksmith on Tuesday morning, explained that I needed a mobile locksmith to pick my travel trailer lock and make replacement keys.  They said no problem, they would send out a locksmith.  Quoted me around $60...  Ok fine...  When the "locksmith" got to my house he looked confused, had to text his supervisor...  He then told me it was going to be $129!  Just to open the door!  He didn't have any capabilities to make keys!  He was not a mobile locksmith.  I told him I would absolutely not pay $129, that he should leave.  

He then demanded that I pay the service call fee...  Ok... But you came unprepared to do the thing that I asked you to do!  Make keys!   He couldn't cut a single house key if he wanted to...  Anyway I'm pretty ticked at this point.  Paid him to get him out of there, then called the company back.  They took my number said the manager would get back to me to resolve the fiasco the next day.  No call back yet.  So manager, if you are reading this, please call me...  Let's resolve this!  Service was on 7/28/15 at 3pm...

Bait n switch much??  I called into dispatch to ask for a quote to get my keys unlocked from inside my car. She took my information and said a technician would call me back. I asked her when and how much and she told me the technician would go over all that with me when he arrived.  Which meant to me you have independent contractors that can charge me whatever they want when they arrive. That didn't sit well with me so I kept calling locksmiths.  When the technician called me I let him know that I found someone else and kindly thanked him. I immediately got a return call from the woman in dispatch who said "what's going on my technician said you hired someone else"  Yes I did because you couldn't give me a time or price. She asked me how much they were charging and when they were coming, which I thought was intrusive but I told her 20 minutes and $75.
"If I can get my guy there in 15 minutes and charge you $70 will you let me send him?" No ma'am... I'm good.

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