Best Businesses in Phoenix, AZ

The lock on my car was broken and I couldn't get into it.  Charles was very kind and quoted me a much better price than others I had called.  He came within a hour which is how long he said he would be.  He had me in my car within 5 minutes and that's only because my lock isn't a perfect square and it slipped a few times. He was kind enough to explain why he felt my lock wasn't working which was more than the other places I called did.  He brought his significant other which put me at ease knowing I wasn't alone with a complete stranger. Maybe for someone else that isn't a big deal but to feel comfortable when in a frustrating situation made it all the better. I will definitely recommend him to all my friends and have saved him in my phone and will use him again if the time is needed (which I hope it never will be).

My husband got to a gas station to pump gas and the key snapped inside the gas tank. We called all around and every place couldn't do it or could come the next day. I looked on Yelp and looked up the locksmith open now and they was the first one that popped up! We called and they came out 50 mins later. He was very helpful, and even made an extra key! Thank you so much. Our Saturday got better after his help. I didn't catch his name but I'm sure all the employees are just as nice as him! I recommend this company if your in the area and need service fast!

I called this company to get a key made for one of our properties.  I work for an REO company that works with banks to rehab foreclosed properties.  I explained that we needed a key made to a specific key code in order to access the property.  My request was totally legal and within the authority given to me by my client.  The Lock Lady rudely refused to assist me and even called my request "shady."  I don't usually write reviews, but felt it necessary due to her rude behavior.

In response to your comment below:
I understand if that is your policy, but calling someone "shady" when they are requesting a service that is legal and authorized by the bank who owns the property is not professional.

He came out and got right on it.  It took him longer than he thought but still charged me the same price.  They will definitely be my 1st call.  
Clean, reputable and nice.

I lost my keys recently for my Sentra. I reached out looking for a quote and I got a really good rate for two keys and a remote. Service was professional and friendly. They were able to stop by about 2 hours after I got the quote and finished everything in under an hour. Top notch

I needed a copy of my car key because my other set had broke. I was shopping around for prices and was calling lots of businesses. Jeff with J&J was the friendliest and most helpful. They were communicative, answered my questions, gave me a direct quote and were punctual to help me. Both Jeff and Tony were so nice, helpful and quick. I'm so glad I chose them. I wasn't in an emergency situation or locked out but if I had been, I would have been so relieved to be in good hands with these guys. Such genuinely nice helpful dudes who know what they are doing.

Thanks! I would recommend them to anyone!!

I would not recommend speedway locksmith if you need your keys replaced. I spent $75 to get a replacement key that only last a few months. Very disappointed in the quality of material and their service.

I needed a key made because we misplaced our keys. It was so nice to talk to an actual person. I made an appointment that day and paid for the services. We ended up finding our keys and Austin Lock & Security refunded all of our money. He could have charged me for the service fee because I had an appointment and he did not. I'll never use another locksmith again. Thank you for being so kind in a very stressful situation.

I purchased a spare key for my truck. Its an older truck, so it doesn't use one of those fancy transponder chip keys or anything like that.its not a laser cut key, either. Its not a DEALER ONLY key either. I bought this blank key from an online store and they shipped me the blank key for my specific vehicle. I took it to METRO LOCK and SAFE and asked the guy behind the counter if they cut keys, he said "yes" so i showed him my blank key and asked him to cut me a copy of the original key. "we don't do that here" , i asked what the problem was, and he said he wouldn't cut my key because i didn't purchase it from them. honestly, I understand that with any shop you take your own product to,they are not gonna warranty the parts the customer provided, so I'm not really sure why he said he wouldn't do it. Anyways, maybe he thinks he is "above" such a small task as making a copy of an existing key. There were no other customers inside the place,and there was one other guy behind the counter,they both seemed to be doing nothing except maybe browsing the web. I ended up driving up the street to 35th Ave Lock and Key Shop (602) 242-5429, the gentleman there was more than happy to cut my key. I also had explained to him the METRO LOCK AND SAFE wouldn't do it, and he laughed,grabbed my keys and in a minute or two, my key was cut. it cost me $4, the gentleman also explained that he gets a lot of customers that are turned away from METRO LOCK AND SAFE and that he always hears bad things about their shop. I WILL NEVER GO BACK TO those clowns at METRO LOCK AND SAFE and will spread the word to all my friends and co-workers.

DO NOT USE THESE GUYS!! They're complete scam artists. My wife lost her key for her 2012 Jeep Grand Cherokee and was stranded so I called and asked how much it would cost to get a replacement. I was told there'd be a $25 trip charge and that the key fob would be $125.

They came out and ended up charging $670 ($29 trip charge, $152 to look up the code by VIN, $289 for the key fob, and $145 for programming). AFTER the work was done. And the key doesn't work. It unlocks the door but doesn't start the engine. Also, he broke the back hatch of the truck, but fixed it later.

I called and talked to the same guy I contacted and now he says he quoted me the "starting price" of $150 because he couldn't possibly know how much the key fob would be even though I gave him the year, make and model of the vehicle. He was rude and belligerent.

This is by far the most unprofessional business I have ever encountered. Everything about my experience with Valley Key Connection was terrible. I was told a price over the phone and then when Nick finally arrived (2 hours late) after making several different excuses, I was told a completely different price that was almost twice as much as the price I was told over the phone. Nick took advantage of my situation and absolutely cannot be trusted! Beware!

I asked them to come out and work on a lock. Never showed up. Had to go with someone else.

Bait n switch much??  I called into dispatch to ask for a quote to get my keys unlocked from inside my car. She took my information and said a technician would call me back. I asked her when and how much and she told me the technician would go over all that with me when he arrived.  Which meant to me you have independent contractors that can charge me whatever they want when they arrive. That didn't sit well with me so I kept calling locksmiths.  When the technician called me I let him know that I found someone else and kindly thanked him. I immediately got a return call from the woman in dispatch who said "what's going on my technician said you hired someone else"  Yes I did because you couldn't give me a time or price. She asked me how much they were charging and when they were coming, which I thought was intrusive but I told her 20 minutes and $75.
"If I can get my guy there in 15 minutes and charge you $70 will you let me send him?" No ma'am... I'm good.

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