Best Businesses in Phoenix, AZ

We've had to have locks changed a few times in different places over the years....John was by far the most responsive, polite, helpful and knowledgeable of the locksmiths we've used!  He gave us pointers about security around our new home, and re-keyed our exterior locks for a very reasonable price (in fact, he offered a coupon I hadn't noticed when I found him on Angie's List - where he also has great reviews). He was right on time and generally just a great guy to work with.  Definitely would recommend.

We just moved into our new home and needed the mail box rekeyed. I called a couple of places, Firebird was one of them but agreed to give the work to another company. It was a Friday afternoon and we were going to meet at 4/6pm. I get a call and the other company wanted to now charge me triple from the quoted price. YOU'RE FIRED!! (insert trump voice).

I called back Firebird and told them I fired the original locksmith and would like for them to take care of it. We agreed Monday morning we would meet. I got a call Monday morning with a time frame and a promise. Paul was there on time and the work was done quickly and efficiently. Customer service is a lost art these days and I really appriciate it when I experience it.

Paul took care of us and I will call again for any other locksmith situations.

This is how things are done

I was recommended Rocky by a good friend of mine, called him around 4 pm since my truck key got wet and I couldn't start my truck. Lucky I was at home, so not a huge rush. He showed up around 6:30, cut my key, programmed it. Price was fair and service was good! Will absolutely be using him again in the future! Thanks Señor Rocky!

I recommend these guys for your go to locksmith company. I called them after locking both sets of keys in my work truck and they ACTUALLY picked up the phone!
They had one of their guys out with in one hour of my phone call. The gentleman who unlocked my door did so with in a couple minutes. I paid him and he was on his way.
Great value, great service. I hope I won't make the same mistake of locking my keys in my truck again, but if I do, I know who to call. I have them saved in my phone now!  .

technician to my home within the hour. The technician arrived promptly and was able to replace the broken lock quickly and efficiently. He was very professional and even gave me some tips on how to maintain the lock. The service was excellent and the price was very fair.

Alon is the best locksmith. Period. If you're as lousy as me at remembering where you left your keys you better have this contact stored in your phone.
Always available - comes immediately - efficient and friendly. Thanks as always Alon!

I needed to replace a lost vehicle key that had a chip. Local Ace Hardware had to order the key and it would take 5 days to arrive. They wanted $90. Local auto dealer wanted $150 and would need to have the vehicle for a couple hours. I called Dave and he was available in less than 2 hours, came to my location, made the necessary key in less than 10 minutes, and total cost was $75!!
Excellent timely, convenient service for a very reasonable cost. Highly recommended!!!!

Called the office for a vehicle lockout. Was told a $25 trip charge, plus $38 - $99 fee to unlock the car.  The tech comes out and says it will be the 1st 2 fees PLUS another $125 fee.  No idea why the 3rd fee that wasn't disclosed.  I had a but of a discussion about how they charge with the office so this was not just an accident.  When I said forget it, the jerk tech called his office and got it reduced to $125 total.   Quite a racket to make someone wait and then add an extra undisclosed fee AFTER you arrive and they've already waited because they know you're unlikely at that point to cancel the service.  The tech told me that Dollar Locksmith is a lead agency and passes the clients to various locksmiths and that it is their fault.  Never again. Next time I'll call a company with an actual local street address.

We are new to town and had no idea where to start in our search for a locksmith, so we put out a quote request on Yelp, and Phillip was very quick to reach out and get us a quote.

We felt his prices were fair, and someone was able to come out same day. They replaced and/or rekeyed 6 door locks for us along with a gate and programming a key fob for our truck.

The rep wore a mask the entire time during service. He was prompt, professional, and respectful of our time and our home. We definitely recommend this company for any of your locksmith needs.

Let me say upfront, I recognize that I am the fool for not requesting a quote before requesting service so let this serve as a cautionary tale. I chose to call this company based on the many 5-star Google reviews stating great service and fair prices, close proximity to our address, and prior knowledge of rekeying costs. I submitted an online request from Shon the Locksmiths website and asked for 5 locks to be rekeyed on 3 exterior doors. My son called to confirm the appointment made online as we didn't receive confirmation. He arranged from them to come the following day.  I was shocked when my son called me this morning to tell me that technician said the job would be almost $800 and that our home insurance should cover it. I asked to speak to the locksmith who had already started on one lock. I told him that our insurance would not cover the cost and it was my understanding that rekeying locks plus a service fee should average around $35 a lock. He told me those prices were good 2 years ago. I asked him to finish the one lock he started, and we would figure something else out. My son called after the technician left and told me that he charged $429 for changing 2 locks on the front door which was a $229 service fee and $100 per lock. I decided to call a couple of other locksmiths to see if I could justify this "2022" pricing and obtained two different quotes. Both quoted $15 to rekey each lock and one locksmith charged a service fee of $55 and the other locksmith charged no service fee with multiple locks. That is a total of either $75 or $135 for our job versus the price gouging amount of $729. How do they justify charging such exorbitant prices? I called the owner who told me he needed the technicians name which we didn't have. He stated he had no easy way of knowing who came to my son's home but would try and figure it out and call me back. I found it rather odd that he had no idea who he sends to a particular address. I did text him the technician's cellphone number from my son's caller id. I'm still waiting for a call back to see if there is anything Shon the locksmith can do to rectify this situation.

DO NOT USE THIS COMPANY! They are scam artist.
I got lock out of my house. They said it would be $15.00 trip charge, $35.00 service fee and could go up from there depending on complexity. They were suppose to be here in 15 minutes, it was over a half hour. They told me that they would help me reprogram my garage door, he was too busy after I paid him, he had to get to another job.
He was here a total of 10 minutes. The only thing he did was push a gap at the top of my garage door and hooked the cord and open the door. No locks were removed.

Of course they have you over a barrel you either have to pay them or you can't get into your house. He charged me $200.00. I called the office to speak to the owner to have him justify the cost to me. He said he'd check into it and call me the next day, never did. I tried calling the number I called before and kept getting a recording that I couldn't reach this number from my calling area. Strange since I had gotten through twice before. I had to call ATT and have them patch me through, they had my number blocked.

First time owner wasn't there. I left my name and number he never called back. I called again via ATT and got him. Every time I try to get an answer out of him he said just a minute and put me on hold. I asked what his mailing address was he said 7502 Main St. and put me on hold. I waited on hold for over a half hour he never came back. That address is not the same as the one their phone number is with 623-209-8934 that address is 17650 Elliot Rd Goodyear. This phone number also goes by the name of Goodyear Lock & Key, yet the name on my bill said A1 24 hour Locksmith.
These are awful people to work with, no customer service, and their charges are ridiculous.
So, beware never call 623-209-8934 if you are locked out. My only regret is I wished I had paid by credit card so I could have stopped the payment over the original $55.00 quote.

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