Best Businesses in Phoenix, AZ

We had a small problem with the front door of our home. It wouldn't open. The nonfunctional door was a nice security feature but a significant inconvenience. We set up an appointment with J&T Locksmith. Raul, the locksmith, arrived precisely at the appointed time. He fixed the problem in 10 minutes. He was very personable and charged a reasonable rate. I would recommend J&T to anyone.

A couple months later, in the dead-heat of Summer, My wife and I accidentally locked ourselves out of our home and vehicle directly in from of our home. I called AA Affordable and he was on his was to another call in another city. Upon learning that we were lock out in the summer heat he immediately re-dispatched himself to our location to assist in reentry to our home. He arrived within 20 minutes and was literally a lifesaver. Thank you! Thank you! Thank you!

I just wanted to update and share a frustrating situation that was handled professionally and ethically. To many times consumers get taken advantage of. This owner got it right and hit a home run.
I am sure these technicians are very good at their job. The technician I dealt with and the gentleman on the phone were very polite. I had an issue with the digital lock on my gun safe. I called them to come out and get in to the safe. They dispatched someone pretty fast. I was actually able to get in the safe immediately after I got off the phone with them. I called them back immediately and notified them I was able to get in the safe. I requested they come out and change the lock and the key pad to avoid any future issues. The gentleman showed up removed 4 screws and stated he had the wrong mechanism. He stated he would find the part and call me to install it. He also charged me $65.00 for the service call under the premise that I would not be charged this again when they returned to install the new mechanism. Three days or so went by and no body called. I called and spoke to a gentleman and he stated they were unable to find the part. I explained my frustrations about being charged for absolutely no work. He said he would call me back in a day or so. He did not. I called him today. Once again he stated they could not get in touch with the manufacturer. He said they would not refund me the $65.00 service call fee. I explained they did not "service" anything. He stated they were not charging me to try and find the mechanism or the leg work as he called it. This in my opinion is very poor business ethic. Their employee who had the make model and serial number for my safe showed up with the wrong part. Absolutely no work was done. Had they have followed thru on any of the original agreement I would happily pay them. They did not. This practice right here would not fly in my line of work. Dishonest to say the least.
     After posting this I was immediately contacted by the owner. After a very pleasant conversation he offered to refund the money. This is customer service right here. He assured me this is not how they do business.

I couldn't find the keys to my backdoor dead bolt lock. I called and they answered. They came promptly to my house same day ata time that worked for me after work. Very reasonably priced. Very friendly and professional even in this day of asocial distancing. I'm thoroughly glad I found them. You will be too!

Quick to respond and fast reliable service. Great quality of work. I highly recommend this service

Al believes in old school service!  He contacted me to say that he was unable to complete the job I needed.  However, he put me in contact with a company who could.  He did not even need to respond to my yelp request.  But, he wants to help people.  Some companies say this but do not back their words with actions.  He did not do any work for me but his thoughtfulness will have me calling him anytime I need a locksmith.  Who cares enough these days to help someone without getting any monetary gain from it? Al does!  Thank you for you time and care, sir.  

Genuinely,

Cole P.

I accidentally locked myself out of my car.  Fortunately, my roadside assistance was able to call Rick at Blue Monkey Lockout.  He called me and kept me informed of his arrival time.  When he arrived, he was able to get me back in my car quickly.  He was so kind, competent and communicative.  Thanks so much!

Joseph is an amazing locksmith. He got my door open and replaced locks. He came over in 1 hour, which my wife appreciated since we were locked out of the house. It was after hours and no other locksmith would come over so late.

Excellent attention to detail and very professional.

His cost is very reasonable and I would recommend Joseph for my mortgage clients as well.

James

Exceptional service.
Got them as a referral, as the company I was using no longer did locksmith services. Went to the office, met a manager and explained what I needed.
He actually dispatched the team to my house the same day.
All I needed was to rekey a lock so I just need to use on key to access all doors.
While I was there, they have a show room full of safes, fire extinguishers and other home safety measures.
I would recommend this place to anyone in need of any security measures for the home of business.

Just had them cut some keys for me. They were very friendly and quick. I'll use them again.

Alan Morran was an absolute professional. He came by on time and did the re-key of my property very quickly. His rates for the work done were excellent! I would recommend this gentleman highly.

Prompt response!  I received a phone call within a minute of sending an email to Ben.  Within half an hour he was at my house changing my locks.    

I believe he charged me a ridiculously large amount.  After he did the work, I received another quote from another company for $150.00 to $200.00.  Ben charged me $750.00 which was after the initial quote of $2,000.00.

I called them. They didn't answer or have a voicemail set up. He then called me back and was very rude and refused to answer any of my questions and then hung up on me. Don't understand why he is so rude when I am trying to ask about using his business.

Ethan totally helped us tonight! He arrived super quick and found out the problem right away! Also he's super funny and has great jokes. Made us feel comfortable with him considering it was an after hours call and late at night.

BEWARE!!!  Wish I'd seen FB posts before scheduling this company to rekey locks for my BFF.  They quoted $19 per lock (which I researched and found to be a pretty standard rate), but when the tech arrived he gave her some song and dance about 6 pin cylinders and charged $45 per lock (which I also researched and found to be hogwash).  Total price was more than three times what was quoted.  DO NOT USE THIS COMPANY, they are unscrupulous and take advantage of unsuspecting customers.  Feel really bad about trying to help someone out and having such a lousy outcome.

Called about obtaining a key code for my house key. Was asked for my home address and I instructed him that I didnt need them to come to my house that I would travel to their office location to obtain the key code. The male individual hung up on me. Called 2x and they again hung up/declined my calls. Rude and unprofesional.

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