I'm giving them three stars because they did what they needed to do, which was unlock my car, but when I called the dispatcher and asked how much it was going to cost, he told me, in very heavily accented English, that it was $15 to come out to my car, and $30 to unlock it. Since I had been quoted $55 and $65 from two other locksmiths before I called this guy, I told him to go ahead and come.
He showed up almost immediately, because apparently he lives right around the corner from my office parking garage. We drove down three levels of parking garage ramp, and when he got to my car, he looked in the window at my pushbutton locking mechanism and told me it would be $165 to unlock it. I told him there was no way I was paying that, especially when I've been quoted less than half that. He snorted at me when I told him how much the dispatcher had quoted me, which led me to believe that either A) I didn't understand the dispatcher's accent, or B) the spring pollen is really getting to him, too.
It wasn't until I told him that I would pay him $15 for coming out but I wasn't going to pay more than $55 for him to unlock the car that he agreed to do it. He inserted his little air expander thingies and his long bendy stick thingy, and had my door unlocked in less than 10 seconds.
Five minutes of travel time and 10 seconds of work for $165? BRB, going to buy some air expander thingies and a long bendy stick thingy.