US Key Service

The only key to my VW Jetta GLI, simply vanished after I got home last Wednesday evening. We looked high & low but couldn't find them anywhere (entire key ring with car & house keys) they vanished & the car was stuck in my garage.
Well I'm now learning that VW's are not as cheap or easy to replace a lost key as Fords or Chevy's are, they have this neat but pricey "flip" key (switchblade) that serves as a remote to unlock the doors, it contains an anti-theft transponder (like most other car brands) an ability to send a signal to the engine computer's immobilizer, that needs a special code to be programmed into the key and the car simultaneously, and lastly, it's a "sidewinder" key that has grooves cut into the sides rather than teeth as a normal key does and requires special equipment to cut the grooves into that type of key.
To make things worse, I live in Coolidge, and to replace a lost VW key (when there are no other keys remaining), the dealer says, first you must have the car towed to them, then wait two days after they order the correct key for it (the keys are ordered by a car's VIN and cut to match your car at VW, who then sends it pre-cut, to the dealership). The dealers apparently don't have the equipment to make (cut) a new key themselves anymore, they only sell blank spares (if they're in stock), or they can order a blank from VW that has been ordered pre-cut to open your particular car's locks. But then the transponder, anti-theft immobilizer and remote, all have to be programmed at a cost of $125 in addition to the cost of the $175 key...adding in the towing fee (unless you have AAA) and the inconvenient two day part wait time (BTW, you must arrive IN TIME for a key to be ordered by 1 pm, anytime after that and it doesn't count as a day), it could get up to an inconvenient $500 for ONE new key at the dealer! Then it gets complicated...If your car had a previous owner and he replaced a lock or re-keyed the vehicle at some point, VW has no way of knowing that and will only cut the $175 key to the original pattern the car came with that's on record. So if it doesn't fit, (to unlock the door or start the ignition) the customer is still responsible & must pay for a now useless $175 key! Unreal...!
I decided to go a different route. I Googled "VW locksmiths in AZ" and must've called over a half a dozen locksmiths that could not do it for one reason or another... In fact one locksmith who said he'd do it, had me waiting 1.5 extra hours one day till I finally called to see what time they were coming, only to be told they decided they wouldn't be coming now because I live too far from Mesa...it would have been nice to let me know about that decision too, I thought.
Tom at US Key Service was called next...not only was he slightly LESS expensive than the other "experts" but THE NEXT DAY I called him up at 8:00 AM, we set up an appt for between 12 to 2 PM and he promptly & professionally arrived and with all the keys in stock, had 2 keys ready for me in about an hour, all completely programmed and working perfectly! I got 2 keys (one flip key & one valet key) from him for slightly less than the no-show locksmiths, who sounded much less knowledgeable than Tom & had accents so thick, I could barely understand, were able to do just ONE key...but still never showed up! Tom's the man; I should have called him first and saved myself a few hours of calling around the VW dealerships and locksmiths and getting only disappointment and frustration in return. Grade A all the way for US Key Service!

Tom goes way above and beyond. I don't want to write everything he did in that regard for us, as people might expect exactly the same, lol. But in the first place, we thought we would have to pay $295 for a new car key and he told us all it needed was the battery - $20 plus the callout fee.

Expect absolute honesty from Tom, and that he will be making sure you don't have to spend more than is necessary. Plus, he's so friendly.

If you need an emergency locksmith - for car and surely also home - look no further.

My husband got to a gas station to pump gas and the key snapped inside the gas tank. We called all around and every place couldn't do it or could come the next day. I looked on Yelp and looked up the locksmith open now and they was the first one that popped up! We called and they came out 50 mins later. He was very helpful, and even made an extra key! Thank you so much. Our Saturday got better after his help. I didn't catch his name but I'm sure all the employees are just as nice as him! I recommend this company if your in the area and need service fast!

Tom was amazing to deal with and helped us on very short notice to replace my daughter's car key which broke off of the fob. He even met me at in the parking lot of our daughter's employer and made 2 new programmed keys within 30 minutes at a very reasonable price. Highly recommend this business!

Excellent.  Fair price, timely service.  Would definitely recommend.

I highly recommend Tom from US Key Service. He was on time, gave me a courtesy heads up text on when he would be to my house, and was very professional. The whole process only took 15 minutes! If you need a new key programmed for you car definitely call Tom!

We've all been in that spot when you suddenly realize you don't have your keys and oh crap! They're locked in your car or worse they've gone missing.
Tom and US Key Service to the rescue! This is a friendly, reputable company that you can trust to get you out of a jam. I have utilized Tom's services since he had Arcko Security Co in California and recommend them with no reservations.

We could not find them at the address listed. GPS took us to a mobile home park. The office at the park rechecked the address and got a laugh . We did not think it to be so funny. They did though refer us to Acme locksmith's who were very helpful.

Tom was awesome.  We had bought a used car that only came with one FOBIK/emergency key.  Tom saved me a trip to the dealer and only charged half what the dealer wanted.  So, I got two extras.

He showed up at my work, made two copies, and even gave me some very helpful tips on some of the security gadgetry on the car, since I had never had anything so complicated before.  Tom was incredibly professional, incredibly helpful, and provided a high value service.

I would definitely recommend US Key Service, and will call him again if the need arises.

Very cool. Came out to Superior from Gold Canyon and the price is the same. Advised me on how to process refund for lost key with AAA. Told me ahead of time what cost would be and suggested alternative for one key that would be more costly if not done by the dealer. Would definitely recommend.

US Key Service is Awesome!  I lost my keys for my Black 2008 Honda Civic.  I called US Key Service and they came out to my house with in an hour.  They had me up and driving in no time.  Great Price!  Highly recommend US Key Service.  If I could I would give them 6 Stars..

I lost the only key to my beloved 1991 Jaguar, the last car my parents owned.The car my Dad drove every day to visit my Mother at her Nursing Care home. When they passed away I brought the Jag to Arizona. I have gone 10 years without losing the key. Tom understood how desperate I was to replace it. First he had to connect with New Jersey and the next day to the United Kingdom.How lucky I was to have someone unwilling to give up.I now have two keys and can drive happily. Thank you Tom for your diligence and perseverence.

I had 06 Infiniti G35 coupe key made in 2009.  Tom, the owner, came right to my house in gilbert and programed the fob and the key in about 1 hour.  I purchased the fob and the key on eBay.  The fob worked but key did not.  Tom had the correct key on hand and it worked just fine.   Price was very reasonable and Tom was very  professional and nice. I kept his business card all this time in case I need another key made.