Best Businesses in Phoenix, AZ

I called JT's with great desperation for them to fix my mailbox lock. I had misplaced my keys... aka gone forever and I had a package with perishables in my mailbox.

I went to the post ofiice hoping to obtain a new key where I was greeted with warm and welcoming arms.. oh wait who am I kidding?! I was told it was my problem and they didnt have a key. I called the locksmith they recommended but they couldnt come out for 4 days. After a quick yelp search  JTs popped up. Good reviews.. sold... I called and told the receptionist (his wife) about my problem and she was sooooo kind and understanding. She gave me a quote and explained everything. She put me on the books for the next day! Jeremiah the next day after a call from his wife that he was on his way.. can you say customer service?! When he arrived he was sooooo nice. I explained jow I tried to fix the problem myself but made things worse. He didn't  sweat it.. I'm pretty sure he was done within 20 minutes if that. He came back to the door and provided me with 3 keys. The lock he used was a usps lock. The service was incredible.  They got me in their schedule quick and the job was done in a jiffy. 10/10!! I'll be using them for every locksmith problem I encounter.

Our company has used the services of this company for several years.  I have always found them to be efficient, helpful and very accommodating.  They provide accurate key duplicating with very fast turnaround time.

Excellent, efficient, timely, and well priced service. Jimbo and Ethan worked around my schedule and were even able to show up three days prior to our initial scheduled appointment. Great job by the entire staff to include the sweet lady that answers the phone . Thank you.

I had my keys redone when I moved into my new home and booked online through yelp. The owner was very responsive and friendly! I bought a home from out of state so I wasn't going to be here when the tech came to change the locks, so I asked my uncle to come and be present to unlock the doors etc. The whole process was seamless which was refreshing since I was dealing with so much buying a home out of state and having to schedule so many different things. Regarding the job, the tech was super quick and knowledgeable! Everything works perfectly and I am contacting them again since I bought new stainless steel locks and need the old brass swapped out. I will be referring any family or friends here who need lock assistance!!

My purse was stolen with all of our house keys. In order to ensure that no one could get in the house we needed the locks changed as soon as possible.

Once I called they had a locksmith named Nick to our house within 15 minutes.   Very professional and the installation only took about 20 minutes.

I am so relieved to not only have our house secure but a reliable locksmith that I can count on for future needs.

I would definitely recommend using this company.

Great guy, very reasonable. Showed up early and was in and out. You will not be sorry you called.

Is having 2 kids seats attached to your bike cool? No, not really! I had 1 Yepp mini locking seat on my handle bars that we lost the tubular key to. If you have had this problem you might call it a circle lock. We then bought a bigger rear mount Yepp Maxi which is why I had two. After searching and calling the manufacturer I decided to call TG to drill out the lock to get it off. What a solid guy TG is; affordable (he gave me the lowest quote out of 5 locksmiths),highly skilled, professional and fast! I called him Wednesday afternoon and he promptly showed up at my house a 2:30 at our scheduled time. He did a clean job and we removed the seat (he even helped me with the Allen bolts) within 10 minutes. TG is now my go to guy for any lock needs.

I lost the keys to my Lexus and was told by a few people that the only place I could get a key made was at the dealership. Then a friend of mine told me that BRIAN made a key for her Honda so I gave him a call and he was able to make a key for my Lexus the same day. Not to mention his price was way less than the dealership was going to charge me. I would highly recommend B's Lock and Key!!!

We locked our keys in the car and Sean came to the rescue. He was fast to arrive, quick on the job and all around great to work with!

Big and little Jim are awesome. I had an antique key that I needed matched. They were able to find a decorative blank and made several keys that fit perfectly. I highly recommend Copper State I have them finding a lock for another antique I have.

Very responsive and efficient. Within one hour was able to come out and create a new key for my F150. The price was competitive and the service was professional

Chris was great to work with! Had a key fob combo copy made for our car and he was knowledgeable and patient while we made decisions on the type of key to be made. Price was good and quality of the key feels nicer than OEM. Thank you Chris!

Steve from the Phoenix location was very knowledgeable and helped me find the best set of deadbolts for my new house. He spent a great deal of time discussing the various options and got my locks all keyed up in about 30 minutes. Great customer service.

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

I took my weed eater to Bobs Lock and Cycle in July of this year. Since then I have returned it 3 times for the same problem. I have encountered rude employees, the prices are high and quality of repair below standard. I RECOMMEND ANY REPAIR SHOP BUT THIS ONE!!!!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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