Best Businesses in Phoenix, AZ

We have used JT's for several years now for our door and lock needs. He is dependable, fair priced, and knowledgeable. We highly recommend him to anyone in the need!

We live out of town and own 2 town homes.  The first time we called they were to the town home and repaired the problem in 5 minutes.  I talked to the tech and he recommended replacing the locks in the near future.  Recently we were in the area and had Pinnacle replace locks on both of our town homes.  I met the owner Chris and he was a great person to work with.  He showed up on time, had all the right equipment and charged a reasonable rate.  I highly recommend Pinnacle for the nice job they did.

Very Disappointed. I know I'm 22 and my girlfriend is 20, but why does this mean we cannot be helped with copying our keys. Yes, I know they aren't "standard" keys, but I was told by the representative that she wouldn't feel comfortable copying it. I wish I was given a reason for this rather than her being implicit. I felt like I wasn't welcome and that she was implying My girlfriend and I were up to no good. Thanks anyway, I'll try someplace else.

Mr Rekey is the most professional locksmith I've ever used.  For personal, for business.. you name it, they can do it & do it well! Not only are they helpful & fast but affordable too!

Thank you nick! Nick came out in 25 minutes after I called and had my new car key ready in less than 45 minutes! He even unlocked and helped me look for my keys when I initially thought there might be a chance they could be in my car (even though they weren't). So happy I called them! Very honest and genuine. Definitely recommend this place to anyone!

Just bought a new home. Ernie was able to come out right away and change all the locks! He was on time, polite and reasonably priced! He will be our new locksmith. Cannot say enough positive things about him.

I broke my key fob for my 2010 Nissan Altima and lost the motherboard so my car was stuck at my job. I called Tyrone and he only charged me a $100 flat fee! Other locksmiths were going to charge me 165-400. Which was INSANE! He was awesome enough to meet me where the car was located and he was very professional and kind! If you ever have any troubles with your keys or locks I highly recommend this gentleman! :)

Phenomenal job and done in less than an hour. My key was stuck in my ignition and not able to turnover. He was able to fix it quick and did an excellent job. Thank you so much.

Great communication! And really fast. Answered and responded very quickly and cane within 20 mins

Needed a few keys cut so I found this place in my Yelp directory. Friendly prompt service and to top it off I didn't get ripped off for the cutting of some double sided keys. $5 a Key. I spent about 10 minutes and was in and out in great time.

I posted a request and David responded within minutes and we were able to setup an appt for later in the week with Sage Locksmith.  I appreciate David following up with me the day before to confirm the time and he showed up early.  

Thank you very much for getting me a new transmitter for my Cadillac CTS.

Matt Nalan

Great little family run business. The key fob I needed had to be ordered from the dealer but they had it the same day. When I went to the shop to have it programmed they were very courteous and professional including wearing a mask. The entire process took maybe 20 minutes to complete and the price was good. I definitely recommend them and will go back. They service all makes and models, foreign and domestic.

Not sure why this location is shown as closed on Yelp, but I can attest IT'S CERTAINLY OPEN!

I've always been a fan of utilizing locksmiths for making copies of keys. Other more convenient locations such as home centers, seem to always make mistakes which means more trips back to the store. Locksmiths usually seem to get it done right the first time with quality keys.

I was checking Yelp for a local locksmith in the Northwest Valley it didn't come across any. There were many mobile locksmith's, but for copying keys that option is just too expensive. I was referred to Acme by one of the local mobile locksmiths with 5 star
ratings.   He said Acme was the best.

Of course I called first, and sure enough, a live person answered and assured me they were open.   I drove 20 miles to get three keys cut.  And I'm glad I did.  

All three keys work perfectly, and I highly recommend Acme for any of your lock needs.   I just wish Acme had another shop in the NW Valley.

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

Horrible place, the owner is a complete jerk. Lack of communication. Took him 3 weeks to "fix" a power washer. Took it home to test it out since he won't test it out at his location to find out it doesn't work. It was the same way I took it in. Called him to see what we could do. No communication skills seems like he gets annoyed. Like if I wasn't annoyed myself with this place. Never use this place they are a scam. Bob just wants your money doesn't care to provide quality service.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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