Best Businesses in Phoenix, AZ

Professional & friendly team, responsive, reasonably priced, quality work and great work ethic. We'll be going through them next time we need anything key related! Thank you Jeremiah & fam!

We bought a large safe from Pinicle . Spoke to a very helpful man named Bill. He pointed out many things that need to be considered when buying a safe. We got an excellent price and free delivery and tie down.
The owner Chris and his right hand man Rich carefully moved the safe exactly where my wife wanted in our office. Then 3 weeks later Chris came back out and moved the safe where my wife really wanted it! Would not let me pay him.  We were out of town and I called Pinicle to unlock one of my employees work vans that was locked and running , they came out fast and the charge was very reasonable .  Great home town locksmith , service like it used to be. Very Honest

I had a set screw in a door handle that was stripped out and I did not want to have to buy a complete KwikSet door handle. These guys were referred to me by another locksmith (it's nice to see they all work together - I like that).
Anyway, I brought my door handle in hoping for the best. It took these folks about 10 minutes to remove the stripped set screw and replace it for me for a super small minimal fee. I'm sure they had better things to do than to take the time to take care of my small issue, but they did. And for that I am very grateful. Their customer service was extraordinary. I can't say enough about this business. I put the door handle back on my residential door and it's as good as new. Thank you guys for being there.

Due to various reasons we needed to rekey the house.  Gentleman was on time and very professional.  Last lock service was over 20 years ago.  Tech lubed all he locks and installed longer lockplate screws where needed.   Was reasonable priced and a pleasure to do business with.  Highly recommend.

First experience with a locksmith but Jeff was the best. He arrived on time and was able to get me out of a jam. Would highly recommend him.

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

Locked my keys in the trunk. Tyrone was friendly on the phone and got to me quickly. Professional and friendly the whole time! Got the job done in record time!

Phenomenal job and done in less than an hour. My key was stuck in my ignition and not able to turnover. He was able to fix it quick and did an excellent job. Thank you so much.

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

I took a key in to be copied. Little Jim did the work for $3. However, he pointed out that the cuts on the key weren't very deep. He said a burglar using a special key could easily manipulate the tumblers and defeat the lock.

At his suggestion, I removed the lock from the door and brought it to him. He hoped to re-key it, but the cylinder was old and shot. So he dug out a used cylinder from his collection and re-keyed that. Cost: $10, including two new keys. He did the work while I waited.

Little Jim is very pleasant, and he knows his business. You won't do any better!

My teen daughter locked her keys in the car at school and that is when we learned that the spare key was only a valet key and didn't unlock the car! Sage locksmith responded immediately to my request for quote. They were up front with the cost and got a technician out immediately. The tech got stuck in traffic delaying him 10 minutes (no problem) but I was impressed that he stayed in communication and let us know he was delayed and kept us updated on his ETA. Upon arrival he had the door open in less time than it took to fill out the paperwork. They took my card with a card reader right on site but also had multiple options including things like Zelle. I am very appreciative to have such a reliable - honest- and responsive company to use locally when we have these mini-Emergencies. Highly recommended and would use again!

I lost my only car key today and maor came to my rescue!! He had it rekeyed and had the remote and chip working in less than 20 mins. I would recommend this company and will use them again if I'm ever in need of a locksmith.

I had a great experience at Acme Locksmith. I needed a Thule car box key copied, and Ace Hardware was unable to duplicate the foreign key, so they recommended me to Acme. The man running the shop that day remade my keys after finding the metal might be too thin and be in danger of breaking off in the lock. Great service at a good value!

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

Horrible!  Where do I begin? First of all, I guess the fact that when I scheduled the appointment and heard a television blaring in the background, that I should have known this was not going to be the most professional place to deal with.  Bottom line, they never showed up for the second appointment which was supposed to be when all the locks were changed.  An entire afternoon wasted waiting for them and not even so much as a phone call to let us know that they decided they actually could not do the job.  Really?  The locks needed to be changed.  How difficult is that? That is a basic job that really any locksmith should be able to do.  Don't waste your time.  Such a disappointemnt...

Based on recommendation from the manufacturer I dropped my pressure washer off for repair when the engine ran perfectly but the pump seemed to be an issue.  I was told the repair would take "about a week".  After not hearing back for 2 weeks I called and seemed to irritate the person for asking if my pressure washer was ready. They asked if someone called me and told me it was ready and I said no. I guess their attempt to make me feel like a jerk for calling.At that time I was at least told my pump was bad and they ordered a pump.... it would be about another week. Another week passed and no update.... followed by another week when I again called and went through the same routine.  The 3rd time I called, after a month since I dropped the washer off, I was told the "just got the new pump today".  How convenient.  I picked up my washer and told the charges were covered by the warranty so I thought that was great and a good sign.  So here is where it get good!!! - I hooked up my pressure washer when I got home, fired up the engine, and guess what????  The pressure washer worked no better than the day I dropped it off... same issue.  My guess is that no work was ever done. Since they didn't charge me anything I wasn't concerned when he gave me no paperwork but in hindsight it was clear they just wanted to get rid of me and didn't need my business.  As with other reviews the communication was terrible and their service less than poor. Quite a few places in the valley for small engine repair which I will use for future needs.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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