Best Businesses in Phoenix, AZ

I called JT's with great desperation for them to fix my mailbox lock. I had misplaced my keys... aka gone forever and I had a package with perishables in my mailbox.

I went to the post ofiice hoping to obtain a new key where I was greeted with warm and welcoming arms.. oh wait who am I kidding?! I was told it was my problem and they didnt have a key. I called the locksmith they recommended but they couldnt come out for 4 days. After a quick yelp search  JTs popped up. Good reviews.. sold... I called and told the receptionist (his wife) about my problem and she was sooooo kind and understanding. She gave me a quote and explained everything. She put me on the books for the next day! Jeremiah the next day after a call from his wife that he was on his way.. can you say customer service?! When he arrived he was sooooo nice. I explained jow I tried to fix the problem myself but made things worse. He didn't  sweat it.. I'm pretty sure he was done within 20 minutes if that. He came back to the door and provided me with 3 keys. The lock he used was a usps lock. The service was incredible.  They got me in their schedule quick and the job was done in a jiffy. 10/10!! I'll be using them for every locksmith problem I encounter.

Great place to get a replacement Key! Got mine for my 1971 VW Bug! Great experience !

These guys are GREAT! From Marty in the front to the key wizard Jimbo and his new side kick Doug. So helpful, kind and great prices. Made me a new key for my 26 yr old truck, had to take the door apart to do it! With an hour labor and a new key only charged me $30, what a deal!!!! Wonderful people with integrity to match. So VERY grateful! Dana

Good service, prompt service and very good technician.

Hottest day so far and my lock broke. CJ arrived within 30 minutes to drill out the lock and put a new one in. Thank you!

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

Locked my keys in the trunk. Tyrone was friendly on the phone and got to me quickly. Professional and friendly the whole time! Got the job done in record time!

Phenomenal job and done in less than an hour. My key was stuck in my ignition and not able to turnover. He was able to fix it quick and did an excellent job. Thank you so much.

Connor came out and helped me today. I was locked out of my car AND lost the key.  He came and took care of business promptly.  He also told me about my AARP discount!  So helpful!  Highly recommended!

Fantastic service at a fair price.
New safe delivered on the date promised.
Also 3 doors needed new bolts with locks. Not only did they do an amazing job, but they also repaired the other problems with the doors without asking.
what amazing service.
Thank you guys.

My teen daughter locked her keys in the car at school and that is when we learned that the spare key was only a valet key and didn't unlock the car! Sage locksmith responded immediately to my request for quote. They were up front with the cost and got a technician out immediately. The tech got stuck in traffic delaying him 10 minutes (no problem) but I was impressed that he stayed in communication and let us know he was delayed and kept us updated on his ETA. Upon arrival he had the door open in less time than it took to fill out the paperwork. They took my card with a card reader right on site but also had multiple options including things like Zelle. I am very appreciative to have such a reliable - honest- and responsive company to use locally when we have these mini-Emergencies. Highly recommended and would use again!

I don't understand how this business has so many good reviews.

My boyfriend initially reached out to this company due to my car alarm randomly going off after the key had gotten wet.

They came out the same day and advised us a brand new key would need to be made to correct the issue.
We paid $175 in total for the technician to come out and remake the key. The issue did subside for a little but the alarm started going off again for no reason.

When we reached back out to the company they gave us a "oh well" solution. Stating we would have to pay out again at the same amount if not more, for them to come back. Basically trying to convince us to not have them come back

Funny thing is we chose this business due to such raving reviews plus a "1 year guarantee on all parts and labor for each job completed" per their WEBSITE!

When we reached back out about this guarantee via text, the technician, I believe by the name of Scott, merely texted back a "okay cool".

Really sad that I basically got scammed out of $175 & now I had to take to another locksmith who indicated that the key remade was an after market key that is not of good quality.

He made me OEM key for $100. Located on 18th ave and Indian school Geronimo Key LLC in case you need a better recommendation! :)

Went to an Ace Hardware store 2 different times to get the same key copied.  Both times the key(s) that were made did not fit.  My 3rd trip to Ace I requested a refund.  Found out about the Phoenix location of Acme Locksmith on nextdoor.com.  Later, when driving near Acme, I stopped on a Friday afternoon...almost at quitting time!...and was warmly greeted by Brian.  He made my key so fast I told him I didn't even see him take the key off the ring.  He said he didn't!  Key fit better than the master I gave him.  5 Stars for Acme.  5 Stars for Brian, one of the nicest customer friendly young men you would ever want to meet.  This is the way all businesses should be run!

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

This is a great place to get your keys made. They have just about every key blank you can imagine and the owner has been in the business for a long time. They have never let me down yet.

If you've been to a few repair shops before you won't be surprised by the surroundings.  If not, don't be turned off by the assorted used parts, old mowers and general decrepitude.  If you need your chain saw or mower repaired Bob's is a good place to visit.  The work is good and most importantly, it's done quickly.  You'll get a two or three-day turn around at Bob's vs. a week plus at the other repair shops.  That's a big plus because if you depend on your equipment you want it done FAST.
I've had my mower serviced twice at Bob's; oil change, new filter, spark plug adjustment and blade sharpening.  My second visit I asked them to adjust my drive motor - which they forgot to do.  That's not great but at least I had my mower for the weekend's big home tour.  Bob's is responsive and I give the quality of service three and a half stars.  Absent their one slip up I'd have given them four stars.  Keep in mind this place is really basic, more than a little dirty and in a crappy part of town.  That said, it's really about getting your equipment back in a reasonable amount of time and in that regard Bob's stands alone.  If you live near downtown this should be your go-to place for equipment repair.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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