Best Businesses in Phoenix, AZ

Exceptional customer service. Fast and professional. A true asset to Maricopa.

You would feel like he is a close friend rather than a business person.  Jeremiah is kind and honest. He will not take advantage of you.

Price is beyond reasonable. Proud to have a great locksmith I can always rely on.   Thank you for being you.

We bought a large safe from Pinicle . Spoke to a very helpful man named Bill. He pointed out many things that need to be considered when buying a safe. We got an excellent price and free delivery and tie down.
The owner Chris and his right hand man Rich carefully moved the safe exactly where my wife wanted in our office. Then 3 weeks later Chris came back out and moved the safe where my wife really wanted it! Would not let me pay him.  We were out of town and I called Pinicle to unlock one of my employees work vans that was locked and running , they came out fast and the charge was very reasonable .  Great home town locksmith , service like it used to be. Very Honest

This place is great. Brought my automotive door locks to them to have them re-keyed for my classic truck and they turn it around for me in 24 hours. Another local lock shop around the corner had the locks for four weeks without doing anything so I really appreciate this place. I will be going to Prescott lock and safe from here on out!

I had my keys redone when I moved into my new home and booked online through yelp. The owner was very responsive and friendly! I bought a home from out of state so I wasn't going to be here when the tech came to change the locks, so I asked my uncle to come and be present to unlock the doors etc. The whole process was seamless which was refreshing since I was dealing with so much buying a home out of state and having to schedule so many different things. Regarding the job, the tech was super quick and knowledgeable! Everything works perfectly and I am contacting them again since I bought new stainless steel locks and need the old brass swapped out. I will be referring any family or friends here who need lock assistance!!

We locked ourselves out of the house and lock smith on call was nothing less then Convenient and reliable! Tim was awesome unlocked extremely quick. Would highly recommend.

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

came to me at midnight when I locked keys in a rental in Phoenix and was done in five minutes
Pro and nice guy

This is the best locksmith company out there.  Brian, is very professional and does an amazing job.  I would recommend B's Lock and Key to anyone.

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

Yeah, these guys know what they're doing.  I had a very expensive, old Russwin front door set..lost the keys..pain in the ass to rekey.  Came up with solution that looks better than I expected. Kudos

The tech was nice enough and got my car unlocked fast, but $200 for the service (no spare key) during business hours at a location about 15 mins away from their stated office is a hefty charge. I am female and was desperate, so I didn't shop around, but not cool.

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

The Store Manager, Brian, went out of the way to program a new FOB and cut me an emergency key for my car. He programmed the new FOB in no time at all but had to modify a blank several times so it would fit in my door lock.
His technical skills at cutting these complicated keys is superb and I would recommend Brian to anyone needing extra keys.

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

changed my locks the same day and was very nice about it.  

Really nice guy from New York!

If you've been to a few repair shops before you won't be surprised by the surroundings.  If not, don't be turned off by the assorted used parts, old mowers and general decrepitude.  If you need your chain saw or mower repaired Bob's is a good place to visit.  The work is good and most importantly, it's done quickly.  You'll get a two or three-day turn around at Bob's vs. a week plus at the other repair shops.  That's a big plus because if you depend on your equipment you want it done FAST.
I've had my mower serviced twice at Bob's; oil change, new filter, spark plug adjustment and blade sharpening.  My second visit I asked them to adjust my drive motor - which they forgot to do.  That's not great but at least I had my mower for the weekend's big home tour.  Bob's is responsive and I give the quality of service three and a half stars.  Absent their one slip up I'd have given them four stars.  Keep in mind this place is really basic, more than a little dirty and in a crappy part of town.  That said, it's really about getting your equipment back in a reasonable amount of time and in that regard Bob's stands alone.  If you live near downtown this should be your go-to place for equipment repair.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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