Best Businesses in Phoenix, AZ

Extremely helpful, kind, and courteous. Misquoted me on the phone and instead of taking advantage of the misquote, I was informed of the misquote on arrival and the rate was reduced. Honest company and employees. Quick and efficient job. Great hours. Quick scheduling.

Bill at Pinnacle was great in getting an appointment set up and then being able to reschedule for me at the last minute.   Chris came on time to the appointment, was pleasant, helpful and did a great job on the deadbolt install.  They are keepers!!

I made the call about 8:30 a.m. and had a service-person at my house by about 9.  Even better - he called when he was ready to get on his way to make sure the timing was right for me.  Hopefully I won't  lock myself out of someplace again, but if I do, I'll be sure to use these friendly folks again.

I made an appointment online and it was confirmed.  The technician called me the morning of.  

I was in the middle of directing traffic with movers and the pool guy on a house I had closed escrow on one hour before.  Robert showed up promptly, I showed him my locks.  He explained my options without trying to upsell me as I had a lock not like the others.   He laid out my options and we chose one based on the fact I wanted everything keyed alike.

Robert finished his work quickly and efficiently and I was charged a fair price with no surprises..  If only the rest of my house purchase went as smoothly as my appointment with Robert at Mr Rekey.  Thanks!

Locked our keys in the car. Called this place, they were courteous and said a guy would be there in 20 minutes. The guy was there in 20 minutes, unlocked the car in 5 minutes, we were on our way. I would recommend this company if your girlfriend I mean if you guys lock your keys in the car.

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

Tyrone arrived at my place of business very promptly. He discussed different type of rekeying options, and different levels of security, such as rekeying so the locks can't be "bumped" open. He explained the different parts of the lock and key process, allowing me to make an informed decision in the level of security that fit my budget. He was extremely knowledgeable and professional. His prices were the best I found in the greater Phoenix area. I recommend him whole-hardheartedly.

I had a difficult case other locksmiths could not handle.  I had scooter battery lock with no key.  B's Lock and Key showed up exactly when he said he would and was able to make me two keys so I could access the batteries and charge them.  So professional kind and reasonably priced.   He had to hand make the key using an old motorcycle key blank.   So relieved to not have to ditch the scooter because couldn't unlock battery.  Thank you!

Very grateful for the timely response and decent prices! I got ahold of them after 3am on a Sunday morning and it was no time before someone was helping me get back into my car.

I was having trouble with the lock to my gas tank on my truck.  Turns out the auto key was not original and very worn.  They tried a number of methods and go it open.  Five minutes later I was on my way with two new keys.  They are very professional and have a lot of experience.  Very affordable too.

The tech was nice enough and got my car unlocked fast, but $200 for the service (no spare key) during business hours at a location about 15 mins away from their stated office is a hefty charge. I am female and was desperate, so I didn't shop around, but not cool.

Great little family run business. The key fob I needed had to be ordered from the dealer but they had it the same day. When I went to the shop to have it programmed they were very courteous and professional including wearing a mask. The entire process took maybe 20 minutes to complete and the price was good. I definitely recommend them and will go back. They service all makes and models, foreign and domestic.

I called around looking for good pricing on someone to reprogram a keyless entry and these guys quoted me a great price and were very friendly on the phone.  I came in and there was no wait time, the staff was knowledgeable and professional  and it was all very affordable!

I'll definitely be returning here for any other key needs I have.

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

This is a great place to get your keys made. They have just about every key blank you can imagine and the owner has been in the business for a long time. They have never let me down yet.

If you've been to a few repair shops before you won't be surprised by the surroundings.  If not, don't be turned off by the assorted used parts, old mowers and general decrepitude.  If you need your chain saw or mower repaired Bob's is a good place to visit.  The work is good and most importantly, it's done quickly.  You'll get a two or three-day turn around at Bob's vs. a week plus at the other repair shops.  That's a big plus because if you depend on your equipment you want it done FAST.
I've had my mower serviced twice at Bob's; oil change, new filter, spark plug adjustment and blade sharpening.  My second visit I asked them to adjust my drive motor - which they forgot to do.  That's not great but at least I had my mower for the weekend's big home tour.  Bob's is responsive and I give the quality of service three and a half stars.  Absent their one slip up I'd have given them four stars.  Keep in mind this place is really basic, more than a little dirty and in a crappy part of town.  That said, it's really about getting your equipment back in a reasonable amount of time and in that regard Bob's stands alone.  If you live near downtown this should be your go-to place for equipment repair.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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