Best Businesses in Phoenix, AZ

I just moved to Maricopa and needed to get my new house rekeyed. I called in the afternoon and they came out the very next day. Jeremiah was very professional and friendly. He rekeyed the house , made keys and checked them to make sure they worked. I would Highly recommend this company

Wonderful staff, affordable pricing, easy to work with. These guys are an asset to the community!

Great service. Jimbo the owner was very helpful with getting a new key made that I needed, and the cost was very reasonable. Highly recommend.

One of the worst company's I have dealt with. A technician came out to rekey 4 locks. When he was finished, I was handed 3 new keys. I asked the tech at the time why I don't get 4. He stated, they only make 1 key per door (1 door had 2 locks). I said ok and moved on. A few months later, I needed a 4th key so I went and had one made at Lowe's. Now when that key is used 3 out of the 4 locks don't operate like they should.

I contacted AZ Rekey and told them issue and sent videos showing the issue. I was told they would only come back out if I paid a service fee... AND I was told on the phone that their system showed 4 copies of a key were made! That tells me the tech might have kept one which leads me to think the tech and company are not trustworthy. I hoped in good faith they would come out or at least explain what was going on and they failed.

Do yourself a favor and find another trustworthy locksmith in your area.

Tonight my boyfriend locked himself out of the house and Tom was prompt to return his phone call and get to the house ASAP. He changed the lock in no time and was very pleasant to work with. Thanks, Tom!

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

Fred was great! Was at my place when he said he would be and got the job done in no time. If your looking for reliability and speed these are your guys.  I'd definitely use again. Quality service.

I have used this locksmith twice.  Once for a car lock and now for my office to have it re-keyed.  They show up on time and do a great job at a reasonable price!
Highly recommended

We locked our keys in the car and Sean came to the rescue. He was fast to arrive, quick on the job and all around great to work with!

I hired Copperstate Locks and Security to replace the locks and door nobs for my outside doors 2 months ago.  They charged me $2000 up front, non-refundable for the new hardware.  
6 weeks later they came out to install the new locks and discovered that several of the locks were defective and others were not what we ordered.  After 4 hours of work half my locks were new and half were old.  An hour after they left I went through an unlocked door which then locked leaving me trapped outside.
I asked them to come back then next day and replace my old locks which they had taken against my wishes.  They said they thrown the old locks away away and gave me knock-off locks instead.  
We had to hire another locksmith to replace the knock-offs and he shared with us that Copperstate had pulled several pins out of the knock-offs to make them easier to key, but a lot less secure.

Don't do business with Copperstate Locks, they are amateurs.

I returned from out of town and left my home key inside my house. So I called Sage Locksmith and I was given an estimate amount from $24.99 to $199. The guy arrived and ATTEMPTED one time ONLY with a drill to unlock my door from my garage. He said "oh I can't do it" and said it will cost more because I need to use another DRILL!!!! I was shock as I watched him use one drill only to try to unlock my door from my garage to the inside of my home. It was 3:30 am and he was the only company that answered at this time and I had to work that morning at 6 am. So I said ok what is the cost will be now. He charged me for $29 service call and $289 door opening plus a CHEAP replacement new lock supply + install it quality 2 x $55 = $110! Plus $35 taxes as he adds his own amount of taxes of $35 never used a Calculator. So my total was $463 for a cheap replacement and my original door supply was pretty pricey and I was given a cheap door supply and he only tried one time to unlock my door and said "I need to go I have someone else to go to " ... very unprofessional and unwilling to try a second attempt to unlock my door with a different drill. I would never recommend anyone to call this company as to save your money waiting till six in the morning to call different company who is willing to help you and not overcharge you because it's 3:30am  in the morning.  Now I have a cheap door handle and will replace it with a new one! Beware do not call Sage Locksmith LLC company and I contact the company manager and he was unwilling to understand my point of view of being charged $463 to have a cheap door replacement supply! Save your money call a different locksmith at 3:30am!

I do not recommend this company. The guy that came out here was clearly just looking to get money. We finally settled on a price which was higher than what I wanted to pay and at the end he still tried to charge me more and said it was for more fees. Ummm no we agreed on a flat price. Do not deal with these guys!!!! Poor customer service

Seriously as good as it gets. Andrew helped me fix the lock on my car and worked tirelessly to get the job done. There were several parts that I had to get but he was happy to help and even though I had to come back a few times, he stayed with the original quote which was FAR BETTER than any of the others. I called like 5 locksmiths. Save your time, money and trouble and just go with these guys! They are awesome!

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

Key broke in two months when I had it in my pocket. Dealer key lasted 7 years before, when I told owner what happened he says he would make me another one and charge me 145.00$ there are other businesses out there that warranty there keys for a year. I had a locksmith come out and they told me the 35th ave keys look like they were bought on amazon.

Our family was traveling a route downtown -- one we've taken numerous times down Central Ave from South Phoenix.   I noticed the store front on Central (North of Southern on the East side of Central) and I made a note to check it out since we often travel to Chandler or Downtown Phoenix to get our bikes tuned up or fixed.

My mental note payed off shortly after Christmas.   "Santa" brought our son a new mountain bike for Christmas and my husband put the bike together.   I don't want to seem ungrateful for my husband's efforts, but mechanics is not his forte.  A couple of weeks of riding the new bike and everything started to go haywire - including the brakes and alignment.

We took the bike over to Bob's and he fine-tuned my husbands work.

Note:  Parking is a bit confusing -- you kind of park in a driveway off Central.  I actually considered dropping the rating to 3-stars just because the parking is a pain.

As other's have mentioned, Bob is also a lawn mower mechanic and a locksmith -- he must be handy to have around the home :)   I don't think my husband is quite as ambitious to fix our lawn mower and he will probably be less likely to volunteer to fix anything else after he reads my review....but for the record, I appreciate him and his willingness to fix things....but I'm glad to find backups in South Phoenix if we need them!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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