Best Businesses in Phoenix, AZ

Unfortunately five stars is the highest rating because they deserve far more credit for the attentive, extremely prompt, and caring customer service they provide.  

I had a last minute emergency to rekey my mom's entire home, due to an order of protection against a drug abusing and mentally unstable younger brother, who thought he could continue to occupy the home, even though an order of protection for my mom and her home said he could not.

My recently widowed mom (our dad died from COVID) needed to sell her home. Two property inspections were cancelled due to this former brother being there and chasing away inspectors. The need to secure the residence was immediate, and JT's husband and wife team had it done within 24 hours afterwards making arrangements for the new keys to be mailed to us.  They confirmed the garage code had been changed, locks were changed; and when I mentioned not knowing if the windows were all locked they said they could go back to the house and make sure they were locked.  WOW!!!!

They treat you like family.  The genuine care and concern in their voices is palapable. They are two amazing human beings ,and I sincerely wish our world was filled with more people like them.  I will never forget their kindness, and my mom's mind and fears have been placed at ease.  THANK YOU SO MUCH JT'S !!!!

Called at 1145 AM, said I am locked out of my garage, and no way in other than a keyed emergency access. And I need somebody asap, as I need to fly out later today. They said OK, we be there from 1-3pm.

Guy showed up right at 1pm (I was shocked, being used to the cable company saying 1-3 and shows up at 4). Chris opened the door in 5 seconds, showed me how that type of emergency lock works. And talked about a bunch more security how to's for the area.

Much appreciate the fast and competent response and it wasn't insanely expensive either.

Recommended, no fuss no muss locksmith. They just get it done and fast.

Jimbo is very personable and is timely in responding .

I had my keys redone when I moved into my new home and booked online through yelp. The owner was very responsive and friendly! I bought a home from out of state so I wasn't going to be here when the tech came to change the locks, so I asked my uncle to come and be present to unlock the doors etc. The whole process was seamless which was refreshing since I was dealing with so much buying a home out of state and having to schedule so many different things. Regarding the job, the tech was super quick and knowledgeable! Everything works perfectly and I am contacting them again since I bought new stainless steel locks and need the old brass swapped out. I will be referring any family or friends here who need lock assistance!!

My keys were teasing my from the backed seat of my locked car on a Monday evening after a long day of work. Needless to say, life wasn't looking good. I called around but no one could get to me for over an 1.5. I called 24/7 Locksmith and was told Aaron (sorry if it is spelled wrong) could be there in 45 minutes or less. He was quick and fair. I may even get him to make an extra key for me so I won't have to see him again. Overall, locking your keys in your car sucks and so does having to call a locksmith. They made it a little less sucky.

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

Tyrone arrived at my place of business very promptly. He discussed different type of rekeying options, and different levels of security, such as rekeying so the locks can't be "bumped" open. He explained the different parts of the lock and key process, allowing me to make an informed decision in the level of security that fit my budget. He was extremely knowledgeable and professional. His prices were the best I found in the greater Phoenix area. I recommend him whole-hardheartedly.

I had a difficult case other locksmiths could not handle.  I had scooter battery lock with no key.  B's Lock and Key showed up exactly when he said he would and was able to make me two keys so I could access the batteries and charge them.  So professional kind and reasonably priced.   He had to hand make the key using an old motorcycle key blank.   So relieved to not have to ditch the scooter because couldn't unlock battery.  Thank you!

Over the weekend i misplaced my car keys, so as a consumer i was seeking the services of a locksmith. I came across your company and gave you a call. a tech named adam was sent to my home we agreed upon a price of $ 220 for 1 key and a key fob, after 45mins he came to my door and said " i cant  do the job for the agreed price, it will cost more then a realized." right then and there i was skeptical. with an unlocked truck and no key i then decided to go to the chevy dealership with my vin number and have a key made. when i returned to my truck when i stick my key the ignition it would not turn, as pulled it out the entire ignition came with it. no one touched the ignition after your tech , so naturally i called him back over to my home to " finish the job he started ". he then came to my home to charge me $250 to fix his mistake as a consumer you can see why i may be upset the be charged for a service that wasn't completed correctly he ruined my ignition and didn't make me a key, he has offered to fix the ignition for a price which i feel is unfair because when this processed started the ignition was 100% fine that was the doing of your tech. Now if i let your tech fix the ignition there will be a key , most  likely that key will not work for door locks, so if that is the case WHY would i want two keys when i had ONE key at the start of this headache. now lets also remember i went to the dealership and paid to have a key made, if your tech replaces the ignition and door locks ( because i do not want 2 keys i only want 1)  then your tech has now cost me for that key since it would for these replacement parts he is offering. Bottom line is i want my truck to have a working ignition with ONE key for ignition and door locks and no headache. i am not looking for any problems i would hate to have to bring my case to the attorney generals office , as a stated in the beginning i was a consumer seeking a service you advertised to provided and yet your tech seemed to have made matters worse and much more costly for me and your company.

I took a key in to be copied. Little Jim did the work for $3. However, he pointed out that the cuts on the key weren't very deep. He said a burglar using a special key could easily manipulate the tumblers and defeat the lock.

At his suggestion, I removed the lock from the door and brought it to him. He hoped to re-key it, but the cylinder was old and shot. So he dug out a used cylinder from his collection and re-keyed that. Cost: $10, including two new keys. He did the work while I waited.

Little Jim is very pleasant, and he knows his business. You won't do any better!

It's never a good day when your wife locks your keys in the car and you only have one set. David truly saved the day.

I sent a message on Yelp that I needed a locksmith on Sunday morning at 6:00 AM. A couple hours later David contacted to see if I still needed help. He was at my home in 20 minutes with consistent updates as I requested. He had the car open less then 5 minutes later and a spare key made in the event it happens again. I had not checked other prices but I was very pleased with the price. David is a very polite and respectful guy. He did wear a mask and I could not be happier. If I ever need a locksmith again I will use Sage Locksmith and also referring anyone who needs one to them. Thanks for saving the day and possibly my marriage.

The technician who came out did good work and I appreciated that they could come same day. However, I think these reviews must be inflated because I was charged $394 and didn't realize until after I got the key that I was charged that price for a non-Honda, non-alarm key... so basically a spare (and now I have to manually lock and unlock the doors). The dealership quoted $150 for an alarm key!

Even having the car towed to the dealer would have been much cheaper.

Update: the technician also told me I should submit the receipt to my insurance and at least part of it would be covered. Absolutely was not, though I have full coverage and roadside assistance.

Re: COVID. Technician did not wear a mask.

Our new office needed to be re-keyed. It's a ten year old building with many interior doors. Acme's service rep was punctual and had the work completed as promised. Very reasonable cost and excellent service. We will definitely use Acme Locksmith in the future.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

We dropped off our mower and had to call them twice over a 16 day period before we finally got a status on the mower.  They would not honor the warranty on a 2 yr. old motor.  Their reply was the motor was worn out but they would be happy to give us a quote on a new motor.  My husband is a mechanic and did regular maintenance. Why would we buy a new motor from them if they did not warranty the first motor?  I would not recommend the lawn mower repair portion of this business to my friends.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php