Best Businesses in Phoenix, AZ

Very fast and friendly. These guys are great I wish they had service is Los Angeles as well.

This company is very professional and helpful in assisting me with choosing a safe to install in my new home. They kept me informed of the shipping process from the factory across the country and were very careful installing it in my home. I highly recommend this shop for security hardware!

I don't ordinarily gush about a lock and safe place but i am about to gush. I went to two places to get my 20 year old worn out car (door and ignition) key copied. I had been to two places prior each saying that the key was too torqued and too worn to work with. They generously tried but created keys that didn't work (didn't open the door or start the car). They both said, "Go to Prescott lock and safe". I did. The guy there (i think the owner... at least he said he had been doing this for 19 years (or such)... was a total master. A guru. An expert. He looked at the key and worked his magic. I explained that previous folks failed and he mentioned how the wear on the key made it tough... he had to adjust be a couple thousands of an inch (not cut as much as my key suggested) in order to accommodate for the decades of wear. After several excited (as in he loves what he does) trips between his shop and the car, he touched up the keys, improved with each effort... hand filed for perfection etc. AND, he lubed the locks until he handed me two keys (for 5$ total) that were perfect! The locks and keys worked better than they had for nearly 20 years. I kept saying to myself "wow!" "Wow!" as it was a true pleasure to work with a top expert who loves his work and it really shows.  I rushed home and excitedly told my wife and bored my kids with how amazed i was.  

So, there you have it...in this time and culture where expertise on many topics can be denigrated and dismissed, in this internet culture where everyone's opinion somehow "matters" and everyone thinks themselves an "expert", it is a real pleasure to work with a bonafide expert... and this guy is it. There's no substitute for the real thing!  

Maybe i'll take all my keys there for a pick-me-up. If your car door locks work rough, or any key/lock you have works rough... this is your guy.

disclosure: i don't know this guy, never went to the store before, never heard of the store before i went there yesterday.

Mr Rekey is the most professional locksmith I've ever used.  For personal, for business.. you name it, they can do it & do it well! Not only are they helpful & fast but affordable too!

Tonight my boyfriend locked himself out of the house and Tom was prompt to return his phone call and get to the house ASAP. He changed the lock in no time and was very pleasant to work with. Thanks, Tom!

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Is having 2 kids seats attached to your bike cool? No, not really! I had 1 Yepp mini locking seat on my handle bars that we lost the tubular key to. If you have had this problem you might call it a circle lock. We then bought a bigger rear mount Yepp Maxi which is why I had two. After searching and calling the manufacturer I decided to call TG to drill out the lock to get it off. What a solid guy TG is; affordable (he gave me the lowest quote out of 5 locksmiths),highly skilled, professional and fast! I called him Wednesday afternoon and he promptly showed up at my house a 2:30 at our scheduled time. He did a clean job and we removed the seat (he even helped me with the Allen bolts) within 10 minutes. TG is now my go to guy for any lock needs.

I'm new to the area and wasn't too sure how to find a good locksmith. As often as I do I had to resort to Yelp to help me out. I found B's Lock and Key and thought I'd give them a shot merely on the fact they were so close. They had a few reviews but normally I would need more than a couple to make a decision on a business.

I had recently bought a new used truck and the previous owner only had one key to the truck. I knew I'd need another along with the FOBs. Being frugal I bought a couple of FOBs with a key on Amazon. It was a low risk with a potential of high reward considering how much these items were at the dealership.

Bryan and I had played phone tag for a couple of days but he was good at keeping his word and returning my calls. He came out to the house on a Saturday afternoon and gave me knock off keys a go. The FOBs worked great but the key with the transponder didn't work. I was bummed but as like with any good locksmith he carried the correct key with him. It did cost me $70 dollars but it was still $55 dollars cheaper than the dealership. I was hoping to save a lot more money but the convenience and customer service was worth it to me.

I would highly recommend Bryan, he seems like a decent enough guy. He also recommended someone to get my stereo installed as well. I haven't gotten a call back but being a new guy in the area it's nice to get a recommendation for anyone.

Very professional, courteous and convenient. Two thumbs up.

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

Amazing service. Quick and very professional. Was locked out of my house, called and within half a hour Alec had me back in business. Highly recommend.

I called them for service and they never returned my call. They said someone would call me right back with a service time. I never heard back from them. The person who answered the phone sounded like I was an inconvenience.

I don't understand how this business has so many good reviews.

My boyfriend initially reached out to this company due to my car alarm randomly going off after the key had gotten wet.

They came out the same day and advised us a brand new key would need to be made to correct the issue.
We paid $175 in total for the technician to come out and remake the key. The issue did subside for a little but the alarm started going off again for no reason.

When we reached back out to the company they gave us a "oh well" solution. Stating we would have to pay out again at the same amount if not more, for them to come back. Basically trying to convince us to not have them come back

Funny thing is we chose this business due to such raving reviews plus a "1 year guarantee on all parts and labor for each job completed" per their WEBSITE!

When we reached back out about this guarantee via text, the technician, I believe by the name of Scott, merely texted back a "okay cool".

Really sad that I basically got scammed out of $175 & now I had to take to another locksmith who indicated that the key remade was an after market key that is not of good quality.

He made me OEM key for $100. Located on 18th ave and Indian school Geronimo Key LLC in case you need a better recommendation! :)

The service was quick. Locksmith was in the area in 10 minutes notice. Great service.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

I called and ask if they could help me with a Thule bike rack that didn't have a key. Then five minutes after arriving I had two keys that work perfect. Couldn't be happier

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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