Best Businesses in Phoenix, AZ

The most efficient, reliable and customer oriented keys company I've ever interacted with. I was so impressed at how helpful and understanding they were with my situation. From the office personnel (Lynn) to the person who went out to do the work in my home (Jeremiah), they went above and beyond to ensure they completed the requested service in a timely manner and with a great attitude! So glad to see people still love the work they do.

The guy that runs the front counter is so nice and professional. He is very knowledgeable and has been able to help me multiple times with some odd requests I have had with my business. Great place, great prices, and great fast service. Definitely check them out.

I went there to get a key made for a desk. they said ok, we will call you.
They NEVER Called me. This is the third time i went to them to make a key and they said they would call me, Again , they never called me when it was  ready. One time they lost my master key. STAY AWAY FROM THESE PEOPLE

Before we employed this company in Phoenix we asked if there would be a problem with mailing the new keys to us in Canada.  Answer was no.  The work was done on August 3....we didn't receive the new keys until Sept. 10!!!  We had emailed them numerous times during this time as to where our keys were...first it was claimed they had been mailed shortly after the work was done.  By the third week in August with still no sign of them we phoned them on Sept.1.They said there had been some problems with customs so they were mailing the keys again.  When we finally received them in a cardboard envelope it was very disconcerting to see that they included in their return address  "Mr. Rekey"  which clearly indicates what is in the package.  But what was really alarming was the original paper envelope contained within the cardboard envelope that they had attempted to mail...postmark Aug. 31....it was a window envelope that displayed the invoice & anyone handling it could see the address where the locksmith had changed the locks. And you could feel the keys inside.  I would never use these people again.  Not trustworthy....a locksmith who can't keep track of keys.

Hottest day so far and my lock broke. CJ arrived within 30 minutes to drill out the lock and put a new one in. Thank you!

Ernie was absolutely fantastic! Very prompt and professional. I had all the locks (8) re-keyed in my new home. The price was great and I feel extremely satisfied with his work. I will surely recommend Keys Please to friends and family!

I locked myself out of my house this morning and other places I had called told me they couldn't get to me for an hour or more. Lucky for me Tyrone, who is the owner, happened to be nearby and was able to get to me very quickly. When he arrived, he got right to work. He was very knowledgeable and explained what he was doing and answered all my questions. He was very professional and easy to talk to which is always nice. Definitely give him a call if find yourself in need of a locksmith.

Prompt, courteous service at way better than dealer prices for automotive key fobs. In and out in less than ten minutes.

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

Another great visit and Jim took great care of me. It'd been over 2 years since I was here, and my GPS took me to another locksmith since I couldn't remember exactly where CopperState was located.

While at the other closebye locksmith
I had 3 keys cut (2) on OEM Honda keys that worked out. The other key did not fit the ignition and was obviously not cut correctly. I stumbled back into see Jim who remembered me, and he was able to fix the other locksmiths mistake in a heartbeat.

Fast, honest, reliable, and overall the best locksmith in town. Ask for Jim and he will take great care of you. Thanks Jim!

My teen daughter locked her keys in the car at school and that is when we learned that the spare key was only a valet key and didn't unlock the car! Sage locksmith responded immediately to my request for quote. They were up front with the cost and got a technician out immediately. The tech got stuck in traffic delaying him 10 minutes (no problem) but I was impressed that he stayed in communication and let us know he was delayed and kept us updated on his ETA. Upon arrival he had the door open in less time than it took to fill out the paperwork. They took my card with a card reader right on site but also had multiple options including things like Zelle. I am very appreciative to have such a reliable - honest- and responsive company to use locally when we have these mini-Emergencies. Highly recommended and would use again!

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

Needed some work done on a commercial lock. Great service over the phone to make the appointment.  They sent a text when on the way and "Big Mike" arrived on time and did great work.  We had a simple repair and the lock was working in no time.  

They charged a fair price and didn't try to upsell or overcharge anything.  Will use again and recommend to folks needing help with a quality locksmith.

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

I called on Monday morning to check on duplicating my car key because I knew it was not available everywhere. Supposedly the woman on the phone checked, while I was on hold and returned to tell me they had a blank and could duplicate my key the next morning when I could get there. I arrived at opening and was told by this man that he did NOT have the blank and needed to get one. It wasted my time and when I told him that he got mad and told me he didn't need my business.
I DO NOT RECOMMEND THIS BUSINESS AND WOULD RECOMMEND OTHER LOCKSMITHS IN THE AREA.

The guy I talked to on the phone about a warranty was unbelievably rude and totally unprofessional. Very condescending and poor communication; he wouldn't even listen to what my actual question was before barking out that it was impossible for him to know. You don't know if you can look up warranty info? Unfortunately, he is the only authorized warranty person near us. I will never use him again. I still can't get over how short and rude he was. I can't recall ever being treated this poorly by a company.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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