Best Businesses in Phoenix, AZ

I needed a lock replaced and called these guys. They came out and replaced what I needed. Friendly, efficient, skilled and also called letting me know the locksmith was on his way. I appreciated that.
I will use them again for sure.

Worthy! So worthy of this review! From the moment I entered until exit, locksmith and key expert Bill, knew exactly what needed to be done to professionally and expertly duplicate various keys, from boat to RV to basically whatever you need! Definitely worthy of driving from Prescott to git'r done right!

I went there to get a key made for a desk. they said ok, we will call you.
They NEVER Called me. This is the third time i went to them to make a key and they said they would call me, Again , they never called me when it was  ready. One time they lost my master key. STAY AWAY FROM THESE PEOPLE

Before we employed this company in Phoenix we asked if there would be a problem with mailing the new keys to us in Canada.  Answer was no.  The work was done on August 3....we didn't receive the new keys until Sept. 10!!!  We had emailed them numerous times during this time as to where our keys were...first it was claimed they had been mailed shortly after the work was done.  By the third week in August with still no sign of them we phoned them on Sept.1.They said there had been some problems with customs so they were mailing the keys again.  When we finally received them in a cardboard envelope it was very disconcerting to see that they included in their return address  "Mr. Rekey"  which clearly indicates what is in the package.  But what was really alarming was the original paper envelope contained within the cardboard envelope that they had attempted to mail...postmark Aug. 31....it was a window envelope that displayed the invoice & anyone handling it could see the address where the locksmith had changed the locks. And you could feel the keys inside.  I would never use these people again.  Not trustworthy....a locksmith who can't keep track of keys.

A+++

This was the best and most responsive locksmith call I have ever worked with.

It was pouring rain with lightning,  and Joseph came instantly and got me in within seconds.

He was upfront with me and provided a very good rate for the service.

I will definitely be asking for him when I call in the future,  and would recommend this team to anyone.

Just bought a new home. Ernie was able to come out right away and change all the locks! He was on time, polite and reasonably priced! He will be our new locksmith. Cannot say enough positive things about him.

Tyrone is very professional, prompt and reasonable. I ended up locking my bedroom door, called him while driving in the morning and he was very willing to work with my schedule, said he works 24hrs and I respect the hardworking attitude. He even sent me a text reminder.

I had my door open fairly quick without any damage to the door with a very reasonable price so five stars for that. I would definitely use his services again if needed!

Phenomenal job and done in less than an hour. My key was stuck in my ignition and not able to turnover. He was able to fix it quick and did an excellent job. Thank you so much.

Offered me a deal if I posted on social media. Service was quick and professional.

Needed a few keys cut so I found this place in my Yelp directory. Friendly prompt service and to top it off I didn't get ripped off for the cutting of some double sided keys. $5 a Key. I spent about 10 minutes and was in and out in great time.

I called them for service and they never returned my call. They said someone would call me right back with a service time. I never heard back from them. The person who answered the phone sounded like I was an inconvenience.

We have a 2000 Lexus LX470. Had it since new and over the years lost all the keys with exception to the non-fob smart key key. Wanted to have a Fob key made. Contacted the Lexus dealer and was quoted around $350 plus the cost of the blank key (over $400). Contacted a couple other locksmiths who told me they would rather not attempt it due to the difficulty. Searched Yelp and called Car Key Replacement who said they could do the job. Met with Maor and he explained the unique complexity with this year and model Lexus in that it is one of the most challenging ignition systems to recreate a Fob key using the non-fob smart key. Nevertheless he said he could do the job and quoted me about half the cost of what the dealership wanted to charge me. Long story short, it took about 90 minutes, a lot of specialized equipment and professional manuals and he handed me a new Fob key. Can't say enough about Maor and his knowledge and dedication to his craft. I am certain there is nothing that he can't do when it comes to car key replacement...and for a great price. Thank you Maor!

This place has amazing customer service and they go above and beyond to help you! Highly recommended!! They also have a warranty on lock changes which is nice. Their service is quick and everyone is always so friendly!

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

I called on Monday morning to check on duplicating my car key because I knew it was not available everywhere. Supposedly the woman on the phone checked, while I was on hold and returned to tell me they had a blank and could duplicate my key the next morning when I could get there. I arrived at opening and was told by this man that he did NOT have the blank and needed to get one. It wasted my time and when I told him that he got mad and told me he didn't need my business.
I DO NOT RECOMMEND THIS BUSINESS AND WOULD RECOMMEND OTHER LOCKSMITHS IN THE AREA.

I've tried to take my bike to this shop and every single time I take it in the guy tells me to take it "not this Friday, but next Friday" It's everytime and I'm sick of it how many fridays do I have to take my bike in to get checked? Then I asked him for a time and he told me "I don't care" this guy is very unprofessional and is just wasting my time. I have not given him no type of attitude everytime he tells me to come again I been polite but I'm just done with this mans business. I would NEVER recommend this place to anyone.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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