Best Businesses in Phoenix, AZ

We moved into our new house and only had one key and the kids lost it!! I called JT's at 6pm and Jeremiah answered the phone and said he would come right over! Which was amazing and he was the nicest guy you could ask for he changed all of our door locks and reinstalled them within the hour!! I called six lock smoths this day and NONE of them called me back and  Jeremiah not only answered he came right over! AMAZING SERVICE!!! Would call in a second if I needed new keys made!! THANKS

Have been going to Pinnacle Lock & Safe for a little over a year.  They have usually been pretty good about making keys without much of a wait.  Recently stopped in to get a quote on a file cabinet lock install.  The owner said that his staff doesn't like to do those types of jobs and that I should just buy a new cabinet with a lock already installed.  He quoted me an obscene price just to get me to leave.  Until that encounter I was satisfied with their service.  However, the arrogance of the owner was enough for me to look for a new locksmith.  A real business owner doesn't let his employees dictate what jobs he should accept.  Additionally if you really don't want to do this kind of job I suggest a better customer service approach to the situation like a referral to another company.  That's how businesses grow customer loyalty, not by insulting them.  Found another locksmith who was more than able to come out to my office and do the install in person for a very fair rate.

Jimbo is very personable and is timely in responding .

Due to various reasons we needed to rekey the house.  Gentleman was on time and very professional.  Last lock service was over 20 years ago.  Tech lubed all he locks and installed longer lockplate screws where needed.   Was reasonable priced and a pleasure to do business with.  Highly recommend.

Lost my house keys called up at 6am and they had CJ out within 25 minutes. Super friendly and affordable.

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Tyrone is very professional, prompt and reasonable. I ended up locking my bedroom door, called him while driving in the morning and he was very willing to work with my schedule, said he works 24hrs and I respect the hardworking attitude. He even sent me a text reminder.

I had my door open fairly quick without any damage to the door with a very reasonable price so five stars for that. I would definitely use his services again if needed!

I had a difficult case other locksmiths could not handle.  I had scooter battery lock with no key.  B's Lock and Key showed up exactly when he said he would and was able to make me two keys so I could access the batteries and charge them.  So professional kind and reasonably priced.   He had to hand make the key using an old motorcycle key blank.   So relieved to not have to ditch the scooter because couldn't unlock battery.  Thank you!

Connor came out and helped me today. I was locked out of my car AND lost the key.  He came and took care of business promptly.  He also told me about my AARP discount!  So helpful!  Highly recommended!

Good company.  Fast Service.  Reliable.  They did what I asked them to do.

I called them for service and they never returned my call. They said someone would call me right back with a service time. I never heard back from them. The person who answered the phone sounded like I was an inconvenience.

These guys are total pros. One crazy night turned calm and ok because I called the right people. Recommend on professionalism, efficiency and affordability.

ACME Locksmith was very easy to work with, even though I had to reschedule twice. They are professional, fair priced, and Bobby, (Sr Locksmith) did a great job in record time. I will definitely call on ACME Locksmith again.

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

Good old fashioned key shop!! Professional and experienced. I needed some keys made for my office. The local hardware stores had no idea how to handle a commercial door key. I called several "locksmiths" who are nothing more than a guy with a truck. All wanted well over $150 for a service call just to make a couple keys. Finally I found 35th Ave Key shop and was delighted to find a business that was open on a Sunday. I was out the door in 5 mins with 5 new keys for less than $25.00. This place is great no nonsense...Just great service!!!

This place is great.  I found it by chance as a certified repair shop for an electric razor scooter I bought.  The owner is old school and he's carved out a nice little business for himself.  Definitely a local small business.  Great service and a fun experience.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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