Best Businesses in Phoenix, AZ

I needed a lock replaced and called these guys. They came out and replaced what I needed. Friendly, efficient, skilled and also called letting me know the locksmith was on his way. I appreciated that.
I will use them again for sure.

The guy that runs the front counter is so nice and professional. He is very knowledgeable and has been able to help me multiple times with some odd requests I have had with my business. Great place, great prices, and great fast service. Definitely check them out.

Jumbo and Chad came out today for a household re-keying job I needed done.  They were both very pleasant and professional, and the work performed was exceptional.  I highly recommend their services!

Mr Rekey is the most professional locksmith I've ever used.  For personal, for business.. you name it, they can do it & do it well! Not only are they helpful & fast but affordable too!

They were fast, efficient and pleasant to be around as they fixed everything! I called and ten minutes later he was here to change it out. I would definitely recommend using this company if you ever have any lock needs! Thank you for your help!!

Ernie is a great guy and has been in the game for 30 years and knows his stuff. He was wonderful to talk to and work with. He helped me make a custom key work for my car that was originally intended for a miata.

Tyrone arrived at my place of business very promptly. He discussed different type of rekeying options, and different levels of security, such as rekeying so the locks can't be "bumped" open. He explained the different parts of the lock and key process, allowing me to make an informed decision in the level of security that fit my budget. He was extremely knowledgeable and professional. His prices were the best I found in the greater Phoenix area. I recommend him whole-hardheartedly.

Prompt, courteous service at way better than dealer prices for automotive key fobs. In and out in less than ten minutes.

Connor came out and helped me today. I was locked out of my car AND lost the key.  He came and took care of business promptly.  He also told me about my AARP discount!  So helpful!  Highly recommended!

Another great visit and Jim took great care of me. It'd been over 2 years since I was here, and my GPS took me to another locksmith since I couldn't remember exactly where CopperState was located.

While at the other closebye locksmith
I had 3 keys cut (2) on OEM Honda keys that worked out. The other key did not fit the ignition and was obviously not cut correctly. I stumbled back into see Jim who remembered me, and he was able to fix the other locksmiths mistake in a heartbeat.

Fast, honest, reliable, and overall the best locksmith in town. Ask for Jim and he will take great care of you. Thanks Jim!

Very responsive and efficient. Within one hour was able to come out and create a new key for my F150. The price was competitive and the service was professional

Excellent service. Maor took great car of me and my car. When I first called he was very respectful. He let me know how much I was going to be spending and how long it would take. When he got her he was extremely friendly. He small talked a bit while he was working on my car. I was in and out in 15 min. I highly recommend you checking him out.

Mike is the Man at Acme! He helped answer all my questions and was very helpful.  

It might be worth looking into a free service they have that if you sign up online and get a sticker for your car, if you ever lock your keys in the car they will come unlock them for FREE!

I would recommend this shop to anyone looking for any lock or key issues. They have 3 location over the valley in Mesa, Scottsdale, and Phoenix.

Thanks again Mike and Acme Locksmith!

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

We dropped off our mower and had to call them twice over a 16 day period before we finally got a status on the mower.  They would not honor the warranty on a 2 yr. old motor.  Their reply was the motor was worn out but they would be happy to give us a quote on a new motor.  My husband is a mechanic and did regular maintenance. Why would we buy a new motor from them if they did not warranty the first motor?  I would not recommend the lawn mower repair portion of this business to my friends.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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