Best Businesses in Phoenix, AZ

Johnny came to my house on a Sunday.  He re-rekeyed all my locks and went the extra mile to work on my metal security door because it wasn't latching.  My daughter recently bought a new house and used JT's as well.  What a great family company!  Thanks Johnny for all you did!

We bought a large safe from Pinicle . Spoke to a very helpful man named Bill. He pointed out many things that need to be considered when buying a safe. We got an excellent price and free delivery and tie down.
The owner Chris and his right hand man Rich carefully moved the safe exactly where my wife wanted in our office. Then 3 weeks later Chris came back out and moved the safe where my wife really wanted it! Would not let me pay him.  We were out of town and I called Pinicle to unlock one of my employees work vans that was locked and running , they came out fast and the charge was very reasonable .  Great home town locksmith , service like it used to be. Very Honest

Can't believe this shop had a key blank for our 35 year old 911 hanging up!  Fit perfectly after the owner fine tuned it! A whole $5.18 charge!

Before we employed this company in Phoenix we asked if there would be a problem with mailing the new keys to us in Canada.  Answer was no.  The work was done on August 3....we didn't receive the new keys until Sept. 10!!!  We had emailed them numerous times during this time as to where our keys were...first it was claimed they had been mailed shortly after the work was done.  By the third week in August with still no sign of them we phoned them on Sept.1.They said there had been some problems with customs so they were mailing the keys again.  When we finally received them in a cardboard envelope it was very disconcerting to see that they included in their return address  "Mr. Rekey"  which clearly indicates what is in the package.  But what was really alarming was the original paper envelope contained within the cardboard envelope that they had attempted to mail...postmark Aug. 31....it was a window envelope that displayed the invoice & anyone handling it could see the address where the locksmith had changed the locks. And you could feel the keys inside.  I would never use these people again.  Not trustworthy....a locksmith who can't keep track of keys.

CJ Took great care of me and had efficient service! I had a interview in the morning and he arrived to my house in 15 minutes!! Highly recommended!!!

Just bought a new home. Ernie was able to come out right away and change all the locks! He was on time, polite and reasonably priced! He will be our new locksmith. Cannot say enough positive things about him.

I locked myself out of my house this morning and other places I had called told me they couldn't get to me for an hour or more. Lucky for me Tyrone, who is the owner, happened to be nearby and was able to get to me very quickly. When he arrived, he got right to work. He was very knowledgeable and explained what he was doing and answered all my questions. He was very professional and easy to talk to which is always nice. Definitely give him a call if find yourself in need of a locksmith.

I have used B's lock and keys many times and also referred to friends. always professional on time and fair prices. I would definitely use him again

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

This company showed up promptly on a Sunday, solved my problem quickly and efficiently and charged me fairly. They carry an impressive tool set on their van and the rep I dealt with was well-trained.

It's never a good day when your wife locks your keys in the car and you only have one set. David truly saved the day.

I sent a message on Yelp that I needed a locksmith on Sunday morning at 6:00 AM. A couple hours later David contacted to see if I still needed help. He was at my home in 20 minutes with consistent updates as I requested. He had the car open less then 5 minutes later and a spare key made in the event it happens again. I had not checked other prices but I was very pleased with the price. David is a very polite and respectful guy. He did wear a mask and I could not be happier. If I ever need a locksmith again I will use Sage Locksmith and also referring anyone who needs one to them. Thanks for saving the day and possibly my marriage.

Chris was great to work with! Had a key fob combo copy made for our car and he was knowledgeable and patient while we made decisions on the type of key to be made. Price was good and quality of the key feels nicer than OEM. Thank you Chris!

Brain saved the day!  Was able to make keys for my classic car when the hardware store failed me.  Go see Brian at a real locksmith shop, not the hardware store.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

This is a great place to get your keys made. They have just about every key blank you can imagine and the owner has been in the business for a long time. They have never let me down yet.

Took my Ridgid power tool in as Bob's was the authorized service center for the Phoenix area also showed them the authorized Lifetime warranty with an confirmation number..
Was told it would be a week and a half for the repair.. Two weeks go by and called them to see how it was progressing... The owner obviously needs to read 'How to win friends and influence people' as his tack tries to make you feel inept.
He finally mentioned he was in contact with Ridgid and was awaiting word back from them in the next 15 minutes ... isn't that a coincidence... after a half hour I called him again and he told me after contacting Ridgid that it was out of warranty...
I then called Ridgid and finally connected with a representative who confirmed I did had a Lifetime warranty.  I told her my experience with Bob's and she said they keep track of all calls and Bob's had Never Called Them...
She stated to take the tool to Home Depot's rental center for repair...
I called back to Bob's and said I would pick up the tool in a half hour.
Upon seeing him one on one he looked me straight in the face and said he talked to Two people at Ridgid and they both said it was out of warranty. ...
Take your business somewhere else!!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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