Best Businesses in Phoenix, AZ

I was in a pickle and JT's went above and beyond to help me and my clients.  
I'm a Realtor and had a home close in Maricopa through Offerpad.  Offerpad has someone come out to change their lock off of the home.  The problem is, they give a window of 3-5 business days.  My clients weren't occupying the house yet so there was no way for me to know "when" the key would be changed and I needed to ensure the house was secured for my clients.  

To make the situation tougher, I live in the SE Valley so just popping by to check out the house is a 2 hour round trip drive.  

After lots of pestering, Offerpad finally called their locksmith and told us they would be out on Dec 24th to change the lock but wouldn't give me a time, nor contact me when it was done.  JT's went out and checked the house for me, more than once, including at the end of the day on Christmas Eve!!
The lock was not changed on Christmas eve as we were told, so JT's went out again after Christmas to check on the house.  

Long story shortened, they not only saved me a ton of worrying about my clients home, but they also saved me HOURS of driving back and forth to check on their home.  To top it off, they didn't charge me extra for all of their trips!!  Their price was beyond reasonable.  

Thank you so much for your professionalism. understanding of my concerns and communication.  A friend referred me to you and I am so glad they did.  

Can I give 10 stars?!?!!

I've had the pleasure of working with Bill for my community keys. Great guy! Very professional!

Jimbo is very personable and is timely in responding .

Good service, prompt service and very good technician.

Nick was amazing! I lost my car keys the night before and was worried I wouldn't make it to class this morning. He arrived in less than an hour and was able to make me a new key in just under an hour. I now have myself a new car key and was still able to make it to class on time. Thank you!

Such friendly and fast service!
I would definitely go back to them again!

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Tyrone was great! He was quick at setting up the locks and rekeying our house. Very professional and friendly. I highly recommend this locksmith!

B's Lock and Key have made some rather unique keys for some unusual locks. The keys work perfectly every time!  The prices are more than fair.  B's Lock and Key was punctual, professional and knowledgeable!  I have refereed quite a few to B's Lock and Key and have heard nothing but positives!

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

I had a great experience with Copperstate Lock and Security! The worker arrived on time and was kind and professional. Thank you for wonderful service!

Sage Locksmith did a great job replacing some locks in my home. They answered my request right away and the job was done quickly and professionally. I highly recommend David at Sage any time you need a locksmith in the Phoenix Valley area!

Great little family run business. The key fob I needed had to be ordered from the dealer but they had it the same day. When I went to the shop to have it programmed they were very courteous and professional including wearing a mask. The entire process took maybe 20 minutes to complete and the price was good. I definitely recommend them and will go back. They service all makes and models, foreign and domestic.

Fast friendly service that is reasonably priced. Have used ACME now twice and wound definitely use them again.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

As a uhaul center this place gets 0.0 stars.  Reservation confirmed for Sunday 9 am pick up. Arrived on time and the location was closed.  No instructions or lock box code emailed. No way to check damage on vehicle or miliage or gas level even if we did have a code because there was a huge car show going on in the parking lot blocking in all rentals. Called owner who said nothing he can do, he knows the car show is going on and to call uhaul.com.    Why would you tell someone to pick up a rental knowing the rental would be blocked in or that there was a car show going on?? ‍ Called another location and got patched to the regional office where they had the reservation switched and a credit. Regardless of the terrible service and 3 hour delay, we finally got the rental. Heed my advice - DO NOT RENT A UHAUL FROM THIS LOCATION EVER.  There are 20 others in the area you can choose from.  This place is where customer service goes to die.

Horrible place, the owner is a complete jerk. Lack of communication. Took him 3 weeks to "fix" a power washer. Took it home to test it out since he won't test it out at his location to find out it doesn't work. It was the same way I took it in. Called him to see what we could do. No communication skills seems like he gets annoyed. Like if I wasn't annoyed myself with this place. Never use this place they are a scam. Bob just wants your money doesn't care to provide quality service.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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