Best Businesses in Phoenix, AZ

I was in a pickle and JT's went above and beyond to help me and my clients.  
I'm a Realtor and had a home close in Maricopa through Offerpad.  Offerpad has someone come out to change their lock off of the home.  The problem is, they give a window of 3-5 business days.  My clients weren't occupying the house yet so there was no way for me to know "when" the key would be changed and I needed to ensure the house was secured for my clients.  

To make the situation tougher, I live in the SE Valley so just popping by to check out the house is a 2 hour round trip drive.  

After lots of pestering, Offerpad finally called their locksmith and told us they would be out on Dec 24th to change the lock but wouldn't give me a time, nor contact me when it was done.  JT's went out and checked the house for me, more than once, including at the end of the day on Christmas Eve!!
The lock was not changed on Christmas eve as we were told, so JT's went out again after Christmas to check on the house.  

Long story shortened, they not only saved me a ton of worrying about my clients home, but they also saved me HOURS of driving back and forth to check on their home.  To top it off, they didn't charge me extra for all of their trips!!  Their price was beyond reasonable.  

Thank you so much for your professionalism. understanding of my concerns and communication.  A friend referred me to you and I am so glad they did.  

Can I give 10 stars?!?!!

Been going here for years, there the best!!! Rekeying, key copy's and lock parts. Even service calls.

These folks made two keys for me:  one for a wooden surveyor's transit box dating back to the late 19th or early 20th Century, and another more mundane one for a Craftsman toolbox.  They only took a couple of days, despite being pretty busy after being closed for a week after the owner passed.  The price was quite reasonable and the service was friendly, competent, and timely.

Came out same day to help me fix a mistake we made that morning. Saviors! Thanks again and we will call for any future needs.

Thank you nick! Nick came out in 25 minutes after I called and had my new car key ready in less than 45 minutes! He even unlocked and helped me look for my keys when I initially thought there might be a chance they could be in my car (even though they weren't). So happy I called them! Very honest and genuine. Definitely recommend this place to anyone!

Ernie is a great guy and has been in the game for 30 years and knows his stuff. He was wonderful to talk to and work with. He helped me make a custom key work for my car that was originally intended for a miata.

I broke my key fob for my 2010 Nissan Altima and lost the motherboard so my car was stuck at my job. I called Tyrone and he only charged me a $100 flat fee! Other locksmiths were going to charge me 165-400. Which was INSANE! He was awesome enough to meet me where the car was located and he was very professional and kind! If you ever have any troubles with your keys or locks I highly recommend this gentleman! :)

I have used this locksmith twice.  Once for a car lock and now for my office to have it re-keyed.  They show up on time and do a great job at a reasonable price!
Highly recommended

Great prices and services and looking forward to using them to take advantage of the deals

This company showed up promptly on a Sunday, solved my problem quickly and efficiently and charged me fairly. They carry an impressive tool set on their van and the rep I dealt with was well-trained.

I posted a request and David responded within minutes and we were able to setup an appt for later in the week with Sage Locksmith.  I appreciate David following up with me the day before to confirm the time and he showed up early.  

Thank you very much for getting me a new transmitter for my Cadillac CTS.

Matt Nalan

So happy with my service Chris made it super simple and quick and price was great thank you for the help and quick response. He is very detailed in his work and wants to make sure that his work is going to be %100 correct.

They made it right, which I appreciate. Thank you, Eric and Robert. This is why it is nice to do business with small businesses.

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

This is a great place to get your keys made. They have just about every key blank you can imagine and the owner has been in the business for a long time. They have never let me down yet.

I've tried to take my bike to this shop and every single time I take it in the guy tells me to take it "not this Friday, but next Friday" It's everytime and I'm sick of it how many fridays do I have to take my bike in to get checked? Then I asked him for a time and he told me "I don't care" this guy is very unprofessional and is just wasting my time. I have not given him no type of attitude everytime he tells me to come again I been polite but I'm just done with this mans business. I would NEVER recommend this place to anyone.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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