Best Businesses in Phoenix, AZ

I called JT's with great desperation for them to fix my mailbox lock. I had misplaced my keys... aka gone forever and I had a package with perishables in my mailbox.

I went to the post ofiice hoping to obtain a new key where I was greeted with warm and welcoming arms.. oh wait who am I kidding?! I was told it was my problem and they didnt have a key. I called the locksmith they recommended but they couldnt come out for 4 days. After a quick yelp search  JTs popped up. Good reviews.. sold... I called and told the receptionist (his wife) about my problem and she was sooooo kind and understanding. She gave me a quote and explained everything. She put me on the books for the next day! Jeremiah the next day after a call from his wife that he was on his way.. can you say customer service?! When he arrived he was sooooo nice. I explained jow I tried to fix the problem myself but made things worse. He didn't  sweat it.. I'm pretty sure he was done within 20 minutes if that. He came back to the door and provided me with 3 keys. The lock he used was a usps lock. The service was incredible.  They got me in their schedule quick and the job was done in a jiffy. 10/10!! I'll be using them for every locksmith problem I encounter.

I've had the pleasure of working with Bill for my community keys. Great guy! Very professional!

Incredible service from Jaime and Prescott Lock and Safe. I called them with a safe problem and they literally solved it for a very low fee in a matter of minutes. Professional, high-level of expertise, a wonderful experience. I'd recommend them to anyone at anytime.

Before we employed this company in Phoenix we asked if there would be a problem with mailing the new keys to us in Canada.  Answer was no.  The work was done on August 3....we didn't receive the new keys until Sept. 10!!!  We had emailed them numerous times during this time as to where our keys were...first it was claimed they had been mailed shortly after the work was done.  By the third week in August with still no sign of them we phoned them on Sept.1.They said there had been some problems with customs so they were mailing the keys again.  When we finally received them in a cardboard envelope it was very disconcerting to see that they included in their return address  "Mr. Rekey"  which clearly indicates what is in the package.  But what was really alarming was the original paper envelope contained within the cardboard envelope that they had attempted to mail...postmark Aug. 31....it was a window envelope that displayed the invoice & anyone handling it could see the address where the locksmith had changed the locks. And you could feel the keys inside.  I would never use these people again.  Not trustworthy....a locksmith who can't keep track of keys.

Truly as good as it gets for this situation.  C.J. did an excellent job, was prompt, and efficient.  Highly recommend this business if you are having issues.  I was locked out of my apartment and he was quick to fix it for me!

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

After tonight's insane monsoon, I arrived home from work to find that my garage door opener wasn't working. And then, imagine my surprise/shock/horror when I realized my house key was not on my keychain. I was locked out. I have a dog who needed a potty break and no way to get in, short of breaking a window. I looked up local locksmith services and thankfully TG's locksmith service was right down the street and available to help!

Tyrone was at my house within 5-7 minutes, and I was happily inside my home just a few minutes later. He was super friendly and really professional. I will absolutely use TG's locksmith service for any locksmith/key needs going forward, and I recommend that you do too. Thanks Tyrone!! My dog and I both really appreciate it.

I contacted B's lock and key about having a key for my car programmed. Brian responded to my messages quickly and was very polite. He was very quick to comeout and do the programming. He worked quickly and was very reasonable with his prices. I strongly recommend him!

Great prices and services and looking forward to using them to take advantage of the deals

Great fast service! Super nice guy who knows what he's doing and is honest. Reasonably priced! I highly recommend!

Very responsive and efficient. Within one hour was able to come out and create a new key for my F150. The price was competitive and the service was professional

The shell on my key broke right after work one day so i looked up car key replacement,  and I'm so happy that I found this place. The gentlemen on the phone was very nice and new exactly what I was talking about. He assured me that they would be able to fix it, no problem. When we got there a young lady was already expecting us and knew what the issue was with my key. I was so tired from work and had the kids so it was nice to get in and out.
The battery was already running low on my car key and I was quoted $75 just to re-shell the key. But my original key wouldn't fit in the new shell so she made me a brand me key and programmed it. Not only did I get a BRAND NEW KEY, she gave me a single key to only open the car, and she only charged me the $75. I reccomend this place to everyone!!!!

Thanks again car key replacement

The service was quick. Locksmith was in the area in 10 minutes notice. Great service.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

I called on Monday morning to check on duplicating my car key because I knew it was not available everywhere. Supposedly the woman on the phone checked, while I was on hold and returned to tell me they had a blank and could duplicate my key the next morning when I could get there. I arrived at opening and was told by this man that he did NOT have the blank and needed to get one. It wasted my time and when I told him that he got mad and told me he didn't need my business.
I DO NOT RECOMMEND THIS BUSINESS AND WOULD RECOMMEND OTHER LOCKSMITHS IN THE AREA.

They really know what they are doing when it comes to locks, seem like nice people.  

Unfortunately, their storefront hours aren't listed anywhere.  Calling their number says open at 8am on Saturdays and to call back if you're calling during business hours.  Went by at 9am, not open.  Went back at 10 am and still not open.  Still nobody answering phone.  What going on guys?  I'm trying to give you business here geez.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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