Best Businesses in Phoenix, AZ

Needed two transponder key for the Nissan Quest.  It requires knowledge and special equipment to do the job right.  And Jeremy had them both.
He arrived when he said he would, and got right to work.  It didn't take him long to cut and encode the blank keys. They worked the first time.  And all this for about half of what the dealer wanted.
I am extremely satisfied, and will definitely call on them again for any future needs.

I needed to get my home re keyed ,so I called around to get the best price. When the first locksmith came to my house after he saw the job the price almost doubled, I told him he could leave and I would call someone else.....  The next company was Pinnacle lock @ safe.  They arrived at the time we agreed upon,did the job at the price I was quoted ...   The tech was very knowledge in his field and made me feel confident in my choice of locksmith.....  I would recommend Pinnacle to all that ask for a locksmith..

Jumbo and Chad came out today for a household re-keying job I needed done.  They were both very pleasant and professional, and the work performed was exceptional.  I highly recommend their services!

Due to various reasons we needed to rekey the house.  Gentleman was on time and very professional.  Last lock service was over 20 years ago.  Tech lubed all he locks and installed longer lockplate screws where needed.   Was reasonable priced and a pleasure to do business with.  Highly recommend.

Needed help fast since my friends lost their keys and were stuck outside. CJ came out and got us in the house very quickly. Thanks for the service. Recommended.

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

After tonight's insane monsoon, I arrived home from work to find that my garage door opener wasn't working. And then, imagine my surprise/shock/horror when I realized my house key was not on my keychain. I was locked out. I have a dog who needed a potty break and no way to get in, short of breaking a window. I looked up local locksmith services and thankfully TG's locksmith service was right down the street and available to help!

Tyrone was at my house within 5-7 minutes, and I was happily inside my home just a few minutes later. He was super friendly and really professional. I will absolutely use TG's locksmith service for any locksmith/key needs going forward, and I recommend that you do too. Thanks Tyrone!! My dog and I both really appreciate it.

Came out next day we are not in his usual area however he was recommended by another person who did some work for us.  Any time we need a locksmith we will be calling him

We locked our keys in the car and Sean came to the rescue. He was fast to arrive, quick on the job and all around great to work with!

I recently had an ignition switch fail on a car.   This was going to be a very expensive repair at the dealership. I purchased another ignition switch online and thought I would be in business.  Then I learned about the immobilizer device.  The car would turn over but not start.  I went to Copperstate and spoke to Doug.  He explained that he could take my new ignition switch and re-key it so my old key would work in my new switch, preventing the immobilizer problem.  He did the work in about an hour.  I brought the switch home installed it and the car started immediately!  Thanks Doug,  I will be back!!
Dave

I called them for service and they never returned my call. They said someone would call me right back with a service time. I never heard back from them. The person who answered the phone sounded like I was an inconvenience.

Chris was great to work with! Had a key fob combo copy made for our car and he was knowledgeable and patient while we made decisions on the type of key to be made. Price was good and quality of the key feels nicer than OEM. Thank you Chris!

Found Acme on Roise on the House's website.  Will surely use them again.  Made appt for 2-5p to fix our mailbox lock, they called ahead to say they had a cancellation and could they come earlier.  This worked well for us and appreciated the chance to move up appt.  friendly, on time, and reasonable $$$.

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

this place is THE WORST. unprofessional and below satisfactory. i took my bike in on a tuesday, they said it would be ready in 3 or 4 days, then called me the next day to say it was ready. i called them back to let them know i'd be able to get it saturday, the man was really rude and told me that they don't hold them that long and they don't have any room to keep it and don't i have any friends that could come pick it up for me. so i got my dad to go get it for me and when he picked it up, the chain kept coming off whenever he'd come to a stop. so he took it back and the guy told him that someone must have greased the chain, to which my dad replied he had just picked the bike up and hasn't touched the chain. my dad also said that they had "fixed" the brakes, but he made them redo them because he said they were way too tight. very unsatisfied with the professionalism AND with the bike repair.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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