Best Businesses in Phoenix, AZ

Johnny came to my house on a Sunday.  He re-rekeyed all my locks and went the extra mile to work on my metal security door because it wasn't latching.  My daughter recently bought a new house and used JT's as well.  What a great family company!  Thanks Johnny for all you did!

On a Monday afternoon at 1:30 pm-ish I called to get help (based on a local recommendation) to open my mailbox because I misplaced the key. This is probably a five minute job, tops. Owner tells me, after much hemming and hawing, that he probably can't come out to do the job until Wednesday. I asked him if there was any way to come earlier because of the time sensitivity of the mail.  He literally laughed and said "no" point blank. What kind of locksmith stays in business with a two-day time frame? And what type of human being laughs in the face of others when they need help and are willing to pay for it.

No wonder his reviews are already poor.

Excellent, efficient, timely, and well priced service. Jimbo and Ethan worked around my schedule and were even able to show up three days prior to our initial scheduled appointment. Great job by the entire staff to include the sweet lady that answers the phone . Thank you.

Mr Rekey is the most professional locksmith I've ever used.  For personal, for business.. you name it, they can do it & do it well! Not only are they helpful & fast but affordable too!

I called at 9PM and they came within 30 minutes. Quick response! I needed my safe to be unlocked to get my passport and CJ came quickly and opened it up in a stitch. Awesome!

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

Tyrone arrived at my place of business very promptly. He discussed different type of rekeying options, and different levels of security, such as rekeying so the locks can't be "bumped" open. He explained the different parts of the lock and key process, allowing me to make an informed decision in the level of security that fit my budget. He was extremely knowledgeable and professional. His prices were the best I found in the greater Phoenix area. I recommend him whole-hardheartedly.

I have used this locksmith twice.  Once for a car lock and now for my office to have it re-keyed.  They show up on time and do a great job at a reasonable price!
Highly recommended

Offered me a deal if I posted on social media. Service was quick and professional.

I recently had an ignition switch fail on a car.   This was going to be a very expensive repair at the dealership. I purchased another ignition switch online and thought I would be in business.  Then I learned about the immobilizer device.  The car would turn over but not start.  I went to Copperstate and spoke to Doug.  He explained that he could take my new ignition switch and re-key it so my old key would work in my new switch, preventing the immobilizer problem.  He did the work in about an hour.  I brought the switch home installed it and the car started immediately!  Thanks Doug,  I will be back!!
Dave

Sage Locksmith did a great job replacing some locks in my home. They answered my request right away and the job was done quickly and professionally. I highly recommend David at Sage any time you need a locksmith in the Phoenix Valley area!

We have a 2000 Lexus LX470. Had it since new and over the years lost all the keys with exception to the non-fob smart key key. Wanted to have a Fob key made. Contacted the Lexus dealer and was quoted around $350 plus the cost of the blank key (over $400). Contacted a couple other locksmiths who told me they would rather not attempt it due to the difficulty. Searched Yelp and called Car Key Replacement who said they could do the job. Met with Maor and he explained the unique complexity with this year and model Lexus in that it is one of the most challenging ignition systems to recreate a Fob key using the non-fob smart key. Nevertheless he said he could do the job and quoted me about half the cost of what the dealership wanted to charge me. Long story short, it took about 90 minutes, a lot of specialized equipment and professional manuals and he handed me a new Fob key. Can't say enough about Maor and his knowledge and dedication to his craft. I am certain there is nothing that he can't do when it comes to car key replacement...and for a great price. Thank you Maor!

I am a retired litigation examiner for a major insurance company, so I know a lot about people and customer service.  I have no idea what Gage was expecting, but I have dealt with a multitude of people during my career, and it has been a long time since I have run into such a nice gentleman willing to go that extra mile for you like Brian.  He is very knowledgeable and helped me with my lock problem quickly and efficiently.  I take my hat off to you Brian.  In this world of " go go go" it was refreshing to have a one on one business dealing with you.  I will recommend all of my friends to you for their lock and key needs.

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

I called and ask if they could help me with a Thule bike rack that didn't have a key. Then five minutes after arriving I had two keys that work perfect. Couldn't be happier

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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