Best Businesses in Phoenix, AZ

We have used Jeremiah several times at our home to install locks, re-key, or anything in between locks. He has always been very professional, accommodating, fair, and honest. Oh, and he is always on time.

We live out of town and own 2 town homes.  The first time we called they were to the town home and repaired the problem in 5 minutes.  I talked to the tech and he recommended replacing the locks in the near future.  Recently we were in the area and had Pinnacle replace locks on both of our town homes.  I met the owner Chris and he was a great person to work with.  He showed up on time, had all the right equipment and charged a reasonable rate.  I highly recommend Pinnacle for the nice job they did.

This place is great. Brought my automotive door locks to them to have them re-keyed for my classic truck and they turn it around for me in 24 hours. Another local lock shop around the corner had the locks for four weeks without doing anything so I really appreciate this place. I will be going to Prescott lock and safe from here on out!

I'll keep this short. Nice young lady came out and changed out my mail key. She showed up on time and did a great job. I'd use them again.

24/7 Locksmith on Call did a great job of replacing my doorknob and making the lock match my already-existing house key. Arrived right on time and fast service. Thanks!

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

After tonight's insane monsoon, I arrived home from work to find that my garage door opener wasn't working. And then, imagine my surprise/shock/horror when I realized my house key was not on my keychain. I was locked out. I have a dog who needed a potty break and no way to get in, short of breaking a window. I looked up local locksmith services and thankfully TG's locksmith service was right down the street and available to help!

Tyrone was at my house within 5-7 minutes, and I was happily inside my home just a few minutes later. He was super friendly and really professional. I will absolutely use TG's locksmith service for any locksmith/key needs going forward, and I recommend that you do too. Thanks Tyrone!! My dog and I both really appreciate it.

I had a difficult case other locksmiths could not handle.  I had scooter battery lock with no key.  B's Lock and Key showed up exactly when he said he would and was able to make me two keys so I could access the batteries and charge them.  So professional kind and reasonably priced.   He had to hand make the key using an old motorcycle key blank.   So relieved to not have to ditch the scooter because couldn't unlock battery.  Thank you!

Over the weekend i misplaced my car keys, so as a consumer i was seeking the services of a locksmith. I came across your company and gave you a call. a tech named adam was sent to my home we agreed upon a price of $ 220 for 1 key and a key fob, after 45mins he came to my door and said " i cant  do the job for the agreed price, it will cost more then a realized." right then and there i was skeptical. with an unlocked truck and no key i then decided to go to the chevy dealership with my vin number and have a key made. when i returned to my truck when i stick my key the ignition it would not turn, as pulled it out the entire ignition came with it. no one touched the ignition after your tech , so naturally i called him back over to my home to " finish the job he started ". he then came to my home to charge me $250 to fix his mistake as a consumer you can see why i may be upset the be charged for a service that wasn't completed correctly he ruined my ignition and didn't make me a key, he has offered to fix the ignition for a price which i feel is unfair because when this processed started the ignition was 100% fine that was the doing of your tech. Now if i let your tech fix the ignition there will be a key , most  likely that key will not work for door locks, so if that is the case WHY would i want two keys when i had ONE key at the start of this headache. now lets also remember i went to the dealership and paid to have a key made, if your tech replaces the ignition and door locks ( because i do not want 2 keys i only want 1)  then your tech has now cost me for that key since it would for these replacement parts he is offering. Bottom line is i want my truck to have a working ignition with ONE key for ignition and door locks and no headache. i am not looking for any problems i would hate to have to bring my case to the attorney generals office , as a stated in the beginning i was a consumer seeking a service you advertised to provided and yet your tech seemed to have made matters worse and much more costly for me and your company.

I contacted Copperstate regarding additional lock options. They gave a very thoughtful onsite review, and presented me with a number of options. They scheduled me in quickly for the install, and the service technician went out of his way to ensure that I both understood and was happy with the solution. Great customer experience--highly recommended!

Sage Locksmith did a great job replacing some locks in my home. They answered my request right away and the job was done quickly and professionally. I highly recommend David at Sage any time you need a locksmith in the Phoenix Valley area!

Chris was great to work with! Had a key fob combo copy made for our car and he was knowledgeable and patient while we made decisions on the type of key to be made. Price was good and quality of the key feels nicer than OEM. Thank you Chris!

I bought my Kia Spectra FOB and Keys from here. Had some issues in ordering the keys online, but Robert responded quickly and ensured that my order went through and tracked the order through to me.
I went to the Phoenix store to get my FOB programmed and Keys cut. Mike was again very helpful. He cut the keys in no time, but we had issues in programming the FOB. Finally I had to get my keys programmed at the dealership. However, this was the cheapest I could get the keys from.
Despite the problem faced in FOB programming, I would rate this locksmith 5 star. Mike and Robert are both very friendly and helpful!

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

A week before Christmas, I took my son's Go-Ped in because it wasn't running. I had tried to rebuild the carb with a kit from another shop which is now closed and had given me wrong parts.

Called Bobs up and they said it would run $75-$80 depending on the issue. They seemed nice enough when I went in and they said a couple days would be needed for repair.  I also asked them to see about replacing 2 missing board screws and the bushings. They called a few days later and I went in to see a $142 bill. I asked them what had happened because this was off the mark from our discussion. I am told that they put several hours into trying to fix the carb only to replace it in addition to the salvaged screws and bushings which they were charging me $7.50 for.  Then I'm told, "well if you had asked us to call before replacing anything, we would have."  

My issue is that we did not discuss work that would double my bill. I understand markups. If you tell me I will have to replace the carb then I will gladly pay for the work that was done and either wait to pay the cost when I have money or I will do it myself.

I will have to keep looking for a reliable small engine mechanic. I have 2 lawn mowers, weed eater, and blower and of course an 11 yo's Go-Ped that all need work.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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