Best Businesses in Phoenix, AZ

I set up an appointment with Lynn for a Monday  3 pm appointment,
3 PM rolls around and Jeremiah shows up to troubleshoot my lock problems (7)total, Less than an hour later all the things I have been struggling with are a thing of the past. These are great people to work with and I highly recommend their services. They are knowledgeable and able to get the job done and at a very reasonable price.  Thank you Jeremiah  for your great work and service. --------- Happy customer :)

Bill at Pinnacle was great in getting an appointment set up and then being able to reschedule for me at the last minute.   Chris came on time to the appointment, was pleasant, helpful and did a great job on the deadbolt install.  They are keepers!!

Great service. Jimbo the owner was very helpful with getting a new key made that I needed, and the cost was very reasonable. Highly recommend.

PRO:
The owner responded to the early-morning quote request I placed through Yelp in just 9 minutes. The actual rekeying service I received was excellent. The locksmith was great... she called ~30 min before her arrival time; she was very polite, professional, and exceptionally clear in communicating everything about the job; she even adjusted a strike plate to tighten up a door that previously had a ridiculous amount of play while latched. The company's price was *very* competitive, and well below some of the gougers I found while collecting bids.

CON:
While the owner was quick to respond, and even included a first-available-time-slot in his message... getting through to the actual office where the work happens was quite challenging. Twice I called the number given by the owner... twice I sat in their hold queue for 5 minutes until THEIR system timed out and hung up on me. I relayed my unpleasant experience to the owner who was just as shocked when HE tried it and was also hung up on. He took my number and said he would have them call me... which they did... 90 minutes later. (Insert sad trombone)

Once they finally got back to me and we scheduled an appointment (a day later due to all the issues listed above), everything went well.  The locksmith did her work, I paid her with my credit card on-site at the end of the job. Happy conclusion...   until the next day when I received an invoice via Email asking me to pay the bill I had paid the previous day.  

My gut reaction is to knock two stars off, but the quality work and the excellent price outweighed the negative customer experience.

CJ was amazing, he was here promptly, and got our door open in no time. We were stressed for time because my friend had to go to work and my dog hadn't been out all day. CJ understood and had us on our way in less than 10 minutes.

Just bought a new home. Ernie was able to come out right away and change all the locks! He was on time, polite and reasonably priced! He will be our new locksmith. Cannot say enough positive things about him.

Tyrone was great! He was quick at setting up the locks and rekeying our house. Very professional and friendly. I highly recommend this locksmith!

Doesn't get any better. Great communication. Great pricing. Will definitely do business with him again!!

Very grateful for the timely response and decent prices! I got ahold of them after 3am on a Sunday morning and it was no time before someone was helping me get back into my car.

I took a key in to be copied. Little Jim did the work for $3. However, he pointed out that the cuts on the key weren't very deep. He said a burglar using a special key could easily manipulate the tumblers and defeat the lock.

At his suggestion, I removed the lock from the door and brought it to him. He hoped to re-key it, but the cylinder was old and shot. So he dug out a used cylinder from his collection and re-keyed that. Cost: $10, including two new keys. He did the work while I waited.

Little Jim is very pleasant, and he knows his business. You won't do any better!

Sage Locksmith did a great job replacing some locks in my home. They answered my request right away and the job was done quickly and professionally. I highly recommend David at Sage any time you need a locksmith in the Phoenix Valley area!

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

I had a great experience at Acme Locksmith. I needed a Thule car box key copied, and Ace Hardware was unable to duplicate the foreign key, so they recommended me to Acme. The man running the shop that day remade my keys after finding the metal might be too thin and be in danger of breaking off in the lock. Great service at a good value!

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

Horrible!  Where do I begin? First of all, I guess the fact that when I scheduled the appointment and heard a television blaring in the background, that I should have known this was not going to be the most professional place to deal with.  Bottom line, they never showed up for the second appointment which was supposed to be when all the locks were changed.  An entire afternoon wasted waiting for them and not even so much as a phone call to let us know that they decided they actually could not do the job.  Really?  The locks needed to be changed.  How difficult is that? That is a basic job that really any locksmith should be able to do.  Don't waste your time.  Such a disappointemnt...

Our family was traveling a route downtown -- one we've taken numerous times down Central Ave from South Phoenix.   I noticed the store front on Central (North of Southern on the East side of Central) and I made a note to check it out since we often travel to Chandler or Downtown Phoenix to get our bikes tuned up or fixed.

My mental note payed off shortly after Christmas.   "Santa" brought our son a new mountain bike for Christmas and my husband put the bike together.   I don't want to seem ungrateful for my husband's efforts, but mechanics is not his forte.  A couple of weeks of riding the new bike and everything started to go haywire - including the brakes and alignment.

We took the bike over to Bob's and he fine-tuned my husbands work.

Note:  Parking is a bit confusing -- you kind of park in a driveway off Central.  I actually considered dropping the rating to 3-stars just because the parking is a pain.

As other's have mentioned, Bob is also a lawn mower mechanic and a locksmith -- he must be handy to have around the home :)   I don't think my husband is quite as ambitious to fix our lawn mower and he will probably be less likely to volunteer to fix anything else after he reads my review....but for the record, I appreciate him and his willingness to fix things....but I'm glad to find backups in South Phoenix if we need them!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php