Best Businesses in Phoenix, AZ

My husband and I rented out our home while we were stationed in Colorado Springs for a few years.  We flew home to take care of stuff from our tenants.  I was panicked when I found out our tenants refused to give us our keys back to the mailbox.  We were only in town for a couple days and I called JT's Keys and Locks.  The father-in-law and past owner came out within a few hours (he was in CG).  He showed up, working professionally, quickly and was extremely friendly, not to mention a veteran!  Their pricing is incredibly reasonable.  I am so happy with the service that was provided and I will definitely use this company again if I need.

When I needed a locksmith right away, I called Pinnacle. They came the same day and their service was fantastic. They were nice, courteous and their work was great quality and quick. I would absolutely use them again and highly recommend them!

Great experience!  We just bought a house and needed all the exterior doors rekeyed.  They arrived on time.  Ethan was fabulous. We know a bit about locks, lock technology and picking.  We not only had all our doors rekeyed but had an awesome discussion about locks and picking.  Ethan showed us some of his "toys", yes, I know they're "tools" - but when you get to have fun with them they can be "toys".  Highly recommend this company.

I made an appointment online and it was confirmed.  The technician called me the morning of.  

I was in the middle of directing traffic with movers and the pool guy on a house I had closed escrow on one hour before.  Robert showed up promptly, I showed him my locks.  He explained my options without trying to upsell me as I had a lock not like the others.   He laid out my options and we chose one based on the fact I wanted everything keyed alike.

Robert finished his work quickly and efficiently and I was charged a fair price with no surprises..  If only the rest of my house purchase went as smoothly as my appointment with Robert at Mr Rekey.  Thanks!

TOTAL BAIT AND SWITCH!!!

When one of our customers locked their keys in their locker at our spa, our usual locksmith was not able to come out so we found 24/7 on line. They said the service call rate would be $19.95 and the usual rate to open a locker is $30-$50 depending on the equipment.  We usually pay this much so I told him to come over. When he arrived the guest was anxiously waiting to get into her locker and he told us the charge would be $170 because our lockers were "antique" (They were new in 1997). With the guest standing there listening, I couldn't really argue. He had the locker opened in under 1 minute and then he gave me a bill for $187 including tax and said he didn't have the equipment to make a key. If he wasn't wearing a shirt with 24/7 logo on it I would question if he was even a legit employee. He called in to charge my credit card and gave me a receipt with no company name or contact info on it.

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Tyrone was great! He was quick at setting up the locks and rekeying our house. Very professional and friendly. I highly recommend this locksmith!

I contacted B's lock and key about having a key for my car programmed. Brian responded to my messages quickly and was very polite. He was very quick to comeout and do the programming. He worked quickly and was very reasonable with his prices. I strongly recommend him!

Over the weekend i misplaced my car keys, so as a consumer i was seeking the services of a locksmith. I came across your company and gave you a call. a tech named adam was sent to my home we agreed upon a price of $ 220 for 1 key and a key fob, after 45mins he came to my door and said " i cant  do the job for the agreed price, it will cost more then a realized." right then and there i was skeptical. with an unlocked truck and no key i then decided to go to the chevy dealership with my vin number and have a key made. when i returned to my truck when i stick my key the ignition it would not turn, as pulled it out the entire ignition came with it. no one touched the ignition after your tech , so naturally i called him back over to my home to " finish the job he started ". he then came to my home to charge me $250 to fix his mistake as a consumer you can see why i may be upset the be charged for a service that wasn't completed correctly he ruined my ignition and didn't make me a key, he has offered to fix the ignition for a price which i feel is unfair because when this processed started the ignition was 100% fine that was the doing of your tech. Now if i let your tech fix the ignition there will be a key , most  likely that key will not work for door locks, so if that is the case WHY would i want two keys when i had ONE key at the start of this headache. now lets also remember i went to the dealership and paid to have a key made, if your tech replaces the ignition and door locks ( because i do not want 2 keys i only want 1)  then your tech has now cost me for that key since it would for these replacement parts he is offering. Bottom line is i want my truck to have a working ignition with ONE key for ignition and door locks and no headache. i am not looking for any problems i would hate to have to bring my case to the attorney generals office , as a stated in the beginning i was a consumer seeking a service you advertised to provided and yet your tech seemed to have made matters worse and much more costly for me and your company.

First time I've used this company, and called on Friday to have all the locks in my house re-keyed.  I left a message and got a call back within an hour (excellent #1).  I was then so pleasantly surprised to find that they could come the next morning, on Saturday yet (excellent #2) !  Showed up right on time, and so very friendly and efficient.  Got all the doors down, made a batch of keys for me, and all good to go (Excellent #3).  Could not have possibly asked for better service !!  I would certainly recommend these folks.

David is the best and has a wonderful work ethic!  Not only would use him again, but highly recommend him!
We had trouble with our lock and was out the same day

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

Great service. Mike was nice and knew what he was doing. My car is extremely hard to unlock it has taken other companies 30-45 to do so but not Mike. It took him less than 5 mins. to have me in my car. Highly recommend them to anyone who has locked their keys in their car.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

Key broke in two months when I had it in my pocket. Dealer key lasted 7 years before, when I told owner what happened he says he would make me another one and charge me 145.00$ there are other businesses out there that warranty there keys for a year. I had a locksmith come out and they told me the 35th ave keys look like they were bought on amazon.

I took my weed eater to Bobs Lock and Cycle in July of this year. Since then I have returned it 3 times for the same problem. I have encountered rude employees, the prices are high and quality of repair below standard. I RECOMMEND ANY REPAIR SHOP BUT THIS ONE!!!!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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