Best Businesses in Phoenix, AZ

We have used JT's for several years now for our door and lock needs. He is dependable, fair priced, and knowledgeable. We highly recommend him to anyone in the need!

Wonderful staff, affordable pricing, easy to work with. These guys are an asset to the community!

Prescott Lock and Safe was fantastic when I couldn't get a specific key made at either Home Depot or True Value. They had the key blank and they were extremely fast, friendly and affordable! Thank you very much and best of luck in your business!

Best service ever ! Julie usually is the one who handles my locks, she is such a responsible and diligent person! I highly recommend.

Great fast service . The locksmith CJ was professional and courteous. If you need fast service, I would definitely recommend this company.

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

Tyrone was great! He was quick at setting up the locks and rekeying our house. Very professional and friendly. I highly recommend this locksmith!

Phenomenal job and done in less than an hour. My key was stuck in my ignition and not able to turnover. He was able to fix it quick and did an excellent job. Thank you so much.

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

I recently had an ignition switch fail on a car.   This was going to be a very expensive repair at the dealership. I purchased another ignition switch online and thought I would be in business.  Then I learned about the immobilizer device.  The car would turn over but not start.  I went to Copperstate and spoke to Doug.  He explained that he could take my new ignition switch and re-key it so my old key would work in my new switch, preventing the immobilizer problem.  He did the work in about an hour.  I brought the switch home installed it and the car started immediately!  Thanks Doug,  I will be back!!
Dave

My teen daughter locked her keys in the car at school and that is when we learned that the spare key was only a valet key and didn't unlock the car! Sage locksmith responded immediately to my request for quote. They were up front with the cost and got a technician out immediately. The tech got stuck in traffic delaying him 10 minutes (no problem) but I was impressed that he stayed in communication and let us know he was delayed and kept us updated on his ETA. Upon arrival he had the door open in less time than it took to fill out the paperwork. They took my card with a card reader right on site but also had multiple options including things like Zelle. I am very appreciative to have such a reliable - honest- and responsive company to use locally when we have these mini-Emergencies. Highly recommended and would use again!

Horrible service .the tech was 5 hours late .took my car apart .finally came back after multiple attempts to reach them and still could not fix the problem .Took my deposit money and never returned with the new or old part he took out of my car, Looks like I will have to take them to court .

Brian went out of his way to help us with a camper shell lock!! Very helpful, pleasant and quick!!

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

wow this guy is a complete scam.  Took a electric scooter in that had full warranty through razor and he is the service center for this company.  Asked me for a $15.00 dollar deposit that I was supposed to get back..  He told me that they would only give $30.00 labor back to him so I would have to pay the rest.  WELL WHY IS HE IN BUSINESS WITH RAZOR.COM THEN? I said I was coming down to get my $15.00 dollar deposit and my 8 year old sons scooter back, and he said "YOUR NOT GETTING ANYTHING"  HE ALSO DIDN'T EVEN CALL AND LET ME KNOW WHAT WAS GOING ON, AND HE HUNG UP ON ME.  WOW!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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