Best Businesses in Phoenix, AZ

I was in a pickle and JT's went above and beyond to help me and my clients.  
I'm a Realtor and had a home close in Maricopa through Offerpad.  Offerpad has someone come out to change their lock off of the home.  The problem is, they give a window of 3-5 business days.  My clients weren't occupying the house yet so there was no way for me to know "when" the key would be changed and I needed to ensure the house was secured for my clients.  

To make the situation tougher, I live in the SE Valley so just popping by to check out the house is a 2 hour round trip drive.  

After lots of pestering, Offerpad finally called their locksmith and told us they would be out on Dec 24th to change the lock but wouldn't give me a time, nor contact me when it was done.  JT's went out and checked the house for me, more than once, including at the end of the day on Christmas Eve!!
The lock was not changed on Christmas eve as we were told, so JT's went out again after Christmas to check on the house.  

Long story shortened, they not only saved me a ton of worrying about my clients home, but they also saved me HOURS of driving back and forth to check on their home.  To top it off, they didn't charge me extra for all of their trips!!  Their price was beyond reasonable.  

Thank you so much for your professionalism. understanding of my concerns and communication.  A friend referred me to you and I am so glad they did.  

Can I give 10 stars?!?!!

When I needed a locksmith right away, I called Pinnacle. They came the same day and their service was fantastic. They were nice, courteous and their work was great quality and quick. I would absolutely use them again and highly recommend them!

Came out and re-keyed 5 locks for under $100.  Same day service.

Good service, prompt service and very good technician.

I was locked out of my apartment on Labor day evening. Tevin called me back right away and was here in 20 minutes. He was in the door in no time and was just awesome. Since he was in my part of town he even reduced the normal rate.  I hope I never need them again but I will for sure be calling Tevin if I do. Totally recommend him.

Great guy, very reasonable. Showed up early and was in and out. You will not be sorry you called.

I locked myself out of my house this morning and other places I had called told me they couldn't get to me for an hour or more. Lucky for me Tyrone, who is the owner, happened to be nearby and was able to get to me very quickly. When he arrived, he got right to work. He was very knowledgeable and explained what he was doing and answered all my questions. He was very professional and easy to talk to which is always nice. Definitely give him a call if find yourself in need of a locksmith.

B's Lock and Key have made some rather unique keys for some unusual locks. The keys work perfectly every time!  The prices are more than fair.  B's Lock and Key was punctual, professional and knowledgeable!  I have refereed quite a few to B's Lock and Key and have heard nothing but positives!

Great prices and services and looking forward to using them to take advantage of the deals

Yeah, these guys know what they're doing.  I had a very expensive, old Russwin front door set..lost the keys..pain in the ass to rekey.  Came up with solution that looks better than I expected. Kudos

I posted a request and David responded within minutes and we were able to setup an appt for later in the week with Sage Locksmith.  I appreciate David following up with me the day before to confirm the time and he showed up early.  

Thank you very much for getting me a new transmitter for my Cadillac CTS.

Matt Nalan

I don't understand how this business has so many good reviews.

My boyfriend initially reached out to this company due to my car alarm randomly going off after the key had gotten wet.

They came out the same day and advised us a brand new key would need to be made to correct the issue.
We paid $175 in total for the technician to come out and remake the key. The issue did subside for a little but the alarm started going off again for no reason.

When we reached back out to the company they gave us a "oh well" solution. Stating we would have to pay out again at the same amount if not more, for them to come back. Basically trying to convince us to not have them come back

Funny thing is we chose this business due to such raving reviews plus a "1 year guarantee on all parts and labor for each job completed" per their WEBSITE!

When we reached back out about this guarantee via text, the technician, I believe by the name of Scott, merely texted back a "okay cool".

Really sad that I basically got scammed out of $175 & now I had to take to another locksmith who indicated that the key remade was an after market key that is not of good quality.

He made me OEM key for $100. Located on 18th ave and Indian school Geronimo Key LLC in case you need a better recommendation! :)

The Store Manager, Brian, went out of the way to program a new FOB and cut me an emergency key for my car. He programmed the new FOB in no time at all but had to modify a blank several times so it would fit in my door lock.
His technical skills at cutting these complicated keys is superb and I would recommend Brian to anyone needing extra keys.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

changed my locks the same day and was very nice about it.  

Really nice guy from New York!

They don't even deserve one star. Horrible customer service with even worst employees. Don't waste your time coming to this shake.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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