Best Businesses in Phoenix, AZ

JT's is a great key and locksmith company. I've had them to my home in Maricopa for a couple different re-key projects. Always very courteous and one of the more affordable solutions in Maricopa. I called this morning for service on re-keying my mailbox. They were able to complete my service the same day! Quick and personable. Support this local family-owned and operated business! Will certainly use again and would recommend their service to anyone in Maricopa needing keys or locksmith expertise! Thanks again Jeremiah.

I've had the pleasure of working with Bill for my community keys. Great guy! Very professional!

I don't ordinarily gush about a lock and safe place but i am about to gush. I went to two places to get my 20 year old worn out car (door and ignition) key copied. I had been to two places prior each saying that the key was too torqued and too worn to work with. They generously tried but created keys that didn't work (didn't open the door or start the car). They both said, "Go to Prescott lock and safe". I did. The guy there (i think the owner... at least he said he had been doing this for 19 years (or such)... was a total master. A guru. An expert. He looked at the key and worked his magic. I explained that previous folks failed and he mentioned how the wear on the key made it tough... he had to adjust be a couple thousands of an inch (not cut as much as my key suggested) in order to accommodate for the decades of wear. After several excited (as in he loves what he does) trips between his shop and the car, he touched up the keys, improved with each effort... hand filed for perfection etc. AND, he lubed the locks until he handed me two keys (for 5$ total) that were perfect! The locks and keys worked better than they had for nearly 20 years. I kept saying to myself "wow!" "Wow!" as it was a true pleasure to work with a top expert who loves his work and it really shows.  I rushed home and excitedly told my wife and bored my kids with how amazed i was.  

So, there you have it...in this time and culture where expertise on many topics can be denigrated and dismissed, in this internet culture where everyone's opinion somehow "matters" and everyone thinks themselves an "expert", it is a real pleasure to work with a bonafide expert... and this guy is it. There's no substitute for the real thing!  

Maybe i'll take all my keys there for a pick-me-up. If your car door locks work rough, or any key/lock you have works rough... this is your guy.

disclosure: i don't know this guy, never went to the store before, never heard of the store before i went there yesterday.

Before we employed this company in Phoenix we asked if there would be a problem with mailing the new keys to us in Canada.  Answer was no.  The work was done on August 3....we didn't receive the new keys until Sept. 10!!!  We had emailed them numerous times during this time as to where our keys were...first it was claimed they had been mailed shortly after the work was done.  By the third week in August with still no sign of them we phoned them on Sept.1.They said there had been some problems with customs so they were mailing the keys again.  When we finally received them in a cardboard envelope it was very disconcerting to see that they included in their return address  "Mr. Rekey"  which clearly indicates what is in the package.  But what was really alarming was the original paper envelope contained within the cardboard envelope that they had attempted to mail...postmark Aug. 31....it was a window envelope that displayed the invoice & anyone handling it could see the address where the locksmith had changed the locks. And you could feel the keys inside.  I would never use these people again.  Not trustworthy....a locksmith who can't keep track of keys.

CJ came out and fixed our broken lock very quickly and painlessly.  I would definitely recommend these guys.  Thank you.

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Who likes to be locked out?? Not me!! Tyrone came over in a timely manner was very respectful and quick. I would use him again. Just hoping I never get locked out.. Thanks soo much!! Very satisfied with price and quality of work.

Doesn't get any better. Great communication. Great pricing. Will definitely do business with him again!!

Connor came out and helped me today. I was locked out of my car AND lost the key.  He came and took care of business promptly.  He also told me about my AARP discount!  So helpful!  Highly recommended!

I took a key in to be copied. Little Jim did the work for $3. However, he pointed out that the cuts on the key weren't very deep. He said a burglar using a special key could easily manipulate the tumblers and defeat the lock.

At his suggestion, I removed the lock from the door and brought it to him. He hoped to re-key it, but the cylinder was old and shot. So he dug out a used cylinder from his collection and re-keyed that. Cost: $10, including two new keys. He did the work while I waited.

Little Jim is very pleasant, and he knows his business. You won't do any better!

David is the best and has a wonderful work ethic!  Not only would use him again, but highly recommend him!
We had trouble with our lock and was out the same day

My son lost his key fob to his 2002 Mercedes. It was a Sunday, and they were able to be at our house in a couple of hours to get us a new key. On top of it, the old key had never worked to lock/unlock the doors, but the tech who came out had it working in about 5 minutes! He was awesome!

I highly recommend them. We called around- most people won't even touch a Mercedes for whatever reason but they didn't hesitate, got us a new key quickly, and didn't jack up the price on us either!

Had a lock which would not turn. Took it in and in 10 minutes was on my way. Great service thank you

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

Good old fashioned key shop!! Professional and experienced. I needed some keys made for my office. The local hardware stores had no idea how to handle a commercial door key. I called several "locksmiths" who are nothing more than a guy with a truck. All wanted well over $150 for a service call just to make a couple keys. Finally I found 35th Ave Key shop and was delighted to find a business that was open on a Sunday. I was out the door in 5 mins with 5 new keys for less than $25.00. This place is great no nonsense...Just great service!!!

Took my Ridgid power tool in as Bob's was the authorized service center for the Phoenix area also showed them the authorized Lifetime warranty with an confirmation number..
Was told it would be a week and a half for the repair.. Two weeks go by and called them to see how it was progressing... The owner obviously needs to read 'How to win friends and influence people' as his tack tries to make you feel inept.
He finally mentioned he was in contact with Ridgid and was awaiting word back from them in the next 15 minutes ... isn't that a coincidence... after a half hour I called him again and he told me after contacting Ridgid that it was out of warranty...
I then called Ridgid and finally connected with a representative who confirmed I did had a Lifetime warranty.  I told her my experience with Bob's and she said they keep track of all calls and Bob's had Never Called Them...
She stated to take the tool to Home Depot's rental center for repair...
I called back to Bob's and said I would pick up the tool in a half hour.
Upon seeing him one on one he looked me straight in the face and said he talked to Two people at Ridgid and they both said it was out of warranty. ...
Take your business somewhere else!!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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