Best Businesses in Phoenix, AZ

I was in a pickle and JT's went above and beyond to help me and my clients.  
I'm a Realtor and had a home close in Maricopa through Offerpad.  Offerpad has someone come out to change their lock off of the home.  The problem is, they give a window of 3-5 business days.  My clients weren't occupying the house yet so there was no way for me to know "when" the key would be changed and I needed to ensure the house was secured for my clients.  

To make the situation tougher, I live in the SE Valley so just popping by to check out the house is a 2 hour round trip drive.  

After lots of pestering, Offerpad finally called their locksmith and told us they would be out on Dec 24th to change the lock but wouldn't give me a time, nor contact me when it was done.  JT's went out and checked the house for me, more than once, including at the end of the day on Christmas Eve!!
The lock was not changed on Christmas eve as we were told, so JT's went out again after Christmas to check on the house.  

Long story shortened, they not only saved me a ton of worrying about my clients home, but they also saved me HOURS of driving back and forth to check on their home.  To top it off, they didn't charge me extra for all of their trips!!  Their price was beyond reasonable.  

Thank you so much for your professionalism. understanding of my concerns and communication.  A friend referred me to you and I am so glad they did.  

Can I give 10 stars?!?!!

These guys do awesome work. They are quick and very knowlegable.  I am a Fan. :0)

I went there to get a key made for a desk. they said ok, we will call you.
They NEVER Called me. This is the third time i went to them to make a key and they said they would call me, Again , they never called me when it was  ready. One time they lost my master key. STAY AWAY FROM THESE PEOPLE

I'll keep this short. Nice young lady came out and changed out my mail key. She showed up on time and did a great job. I'd use them again.

A+++

This was the best and most responsive locksmith call I have ever worked with.

It was pouring rain with lightning,  and Joseph came instantly and got me in within seconds.

He was upfront with me and provided a very good rate for the service.

I will definitely be asking for him when I call in the future,  and would recommend this team to anyone.

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

Is having 2 kids seats attached to your bike cool? No, not really! I had 1 Yepp mini locking seat on my handle bars that we lost the tubular key to. If you have had this problem you might call it a circle lock. We then bought a bigger rear mount Yepp Maxi which is why I had two. After searching and calling the manufacturer I decided to call TG to drill out the lock to get it off. What a solid guy TG is; affordable (he gave me the lowest quote out of 5 locksmiths),highly skilled, professional and fast! I called him Wednesday afternoon and he promptly showed up at my house a 2:30 at our scheduled time. He did a clean job and we removed the seat (he even helped me with the Allen bolts) within 10 minutes. TG is now my go to guy for any lock needs.

I had a difficult case other locksmiths could not handle.  I had scooter battery lock with no key.  B's Lock and Key showed up exactly when he said he would and was able to make me two keys so I could access the batteries and charge them.  So professional kind and reasonably priced.   He had to hand make the key using an old motorcycle key blank.   So relieved to not have to ditch the scooter because couldn't unlock battery.  Thank you!

It is never a good day when you lock your keys in your car. Especially when that's where your purse, diapers and car seats are. I called a TON of places and the prices were crazy all over the place, I had people say "I will be there in 30," and 2 hours later no one comes still. I got in touch with Phillip and when he said "25 minutes" I didn't believe him. He showed up in 20 minutes, super polite, quick and efficient. He was very professional, and kind. He explained everything to me and was done in u def 5 minutes. I will definitely be using him in the future for any locksmith services I need. Excellent service, highly recommend.

Yeah, these guys know what they're doing.  I had a very expensive, old Russwin front door set..lost the keys..pain in the ass to rekey.  Came up with solution that looks better than I expected. Kudos

Very responsive and efficient. Within one hour was able to come out and create a new key for my F150. The price was competitive and the service was professional

The shell on my key broke right after work one day so i looked up car key replacement,  and I'm so happy that I found this place. The gentlemen on the phone was very nice and new exactly what I was talking about. He assured me that they would be able to fix it, no problem. When we got there a young lady was already expecting us and knew what the issue was with my key. I was so tired from work and had the kids so it was nice to get in and out.
The battery was already running low on my car key and I was quoted $75 just to re-shell the key. But my original key wouldn't fit in the new shell so she made me a brand me key and programmed it. Not only did I get a BRAND NEW KEY, she gave me a single key to only open the car, and she only charged me the $75. I reccomend this place to everyone!!!!

Thanks again car key replacement

Brian went out of his way to help us with a camper shell lock!! Very helpful, pleasant and quick!!

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

This is a great place to get your keys made. They have just about every key blank you can imagine and the owner has been in the business for a long time. They have never let me down yet.

The Owner Bob is a Heartless Jerk! Our Dad passed away unexpectedly. Our family needed a Uhaul. His place was our designated drop off. We were an hour late, and he refused to work with us, and wanted to charge an additional full day. My Sister talked to him first. She is young, and apparently called him Dude. Well, when I tried appealing to a human kindness side. He told me if my sister had not referred to him as a Dude, maybe he would be more helpful. He said, I am a Man not a Dude. Basically we called and found another drop off that was very kind, and generous. They took the Uhaul back no extra fees, and great customer service. Bob is not a Man, not a Dude, he is a complete Rude, inconsiderate jerk! Should not own a business, total lack of what customer service is!!! Zero stars.....

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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