Best Businesses in Phoenix, AZ

My husband and I rented out our home while we were stationed in Colorado Springs for a few years.  We flew home to take care of stuff from our tenants.  I was panicked when I found out our tenants refused to give us our keys back to the mailbox.  We were only in town for a couple days and I called JT's Keys and Locks.  The father-in-law and past owner came out within a few hours (he was in CG).  He showed up, working professionally, quickly and was extremely friendly, not to mention a veteran!  Their pricing is incredibly reasonable.  I am so happy with the service that was provided and I will definitely use this company again if I need.

I needed to get my home re keyed ,so I called around to get the best price. When the first locksmith came to my house after he saw the job the price almost doubled, I told him he could leave and I would call someone else.....  The next company was Pinnacle lock @ safe.  They arrived at the time we agreed upon,did the job at the price I was quoted ...   The tech was very knowledge in his field and made me feel confident in my choice of locksmith.....  I would recommend Pinnacle to all that ask for a locksmith..

These guys are GREAT! From Marty in the front to the key wizard Jimbo and his new side kick Doug. So helpful, kind and great prices. Made me a new key for my 26 yr old truck, had to take the door apart to do it! With an hour labor and a new key only charged me $30, what a deal!!!! Wonderful people with integrity to match. So VERY grateful! Dana

One of the worst company's I have dealt with. A technician came out to rekey 4 locks. When he was finished, I was handed 3 new keys. I asked the tech at the time why I don't get 4. He stated, they only make 1 key per door (1 door had 2 locks). I said ok and moved on. A few months later, I needed a 4th key so I went and had one made at Lowe's. Now when that key is used 3 out of the 4 locks don't operate like they should.

I contacted AZ Rekey and told them issue and sent videos showing the issue. I was told they would only come back out if I paid a service fee... AND I was told on the phone that their system showed 4 copies of a key were made! That tells me the tech might have kept one which leads me to think the tech and company are not trustworthy. I hoped in good faith they would come out or at least explain what was going on and they failed.

Do yourself a favor and find another trustworthy locksmith in your area.

Awesome and fast. Michael is great. Needed service late Saturday night and it was no problem.

Ernie is a great guy and has been in the game for 30 years and knows his stuff. He was wonderful to talk to and work with. He helped me make a custom key work for my car that was originally intended for a miata.

Is having 2 kids seats attached to your bike cool? No, not really! I had 1 Yepp mini locking seat on my handle bars that we lost the tubular key to. If you have had this problem you might call it a circle lock. We then bought a bigger rear mount Yepp Maxi which is why I had two. After searching and calling the manufacturer I decided to call TG to drill out the lock to get it off. What a solid guy TG is; affordable (he gave me the lowest quote out of 5 locksmiths),highly skilled, professional and fast! I called him Wednesday afternoon and he promptly showed up at my house a 2:30 at our scheduled time. He did a clean job and we removed the seat (he even helped me with the Allen bolts) within 10 minutes. TG is now my go to guy for any lock needs.

I'm new to the area and wasn't too sure how to find a good locksmith. As often as I do I had to resort to Yelp to help me out. I found B's Lock and Key and thought I'd give them a shot merely on the fact they were so close. They had a few reviews but normally I would need more than a couple to make a decision on a business.

I had recently bought a new used truck and the previous owner only had one key to the truck. I knew I'd need another along with the FOBs. Being frugal I bought a couple of FOBs with a key on Amazon. It was a low risk with a potential of high reward considering how much these items were at the dealership.

Bryan and I had played phone tag for a couple of days but he was good at keeping his word and returning my calls. He came out to the house on a Saturday afternoon and gave me knock off keys a go. The FOBs worked great but the key with the transponder didn't work. I was bummed but as like with any good locksmith he carried the correct key with him. It did cost me $70 dollars but it was still $55 dollars cheaper than the dealership. I was hoping to save a lot more money but the convenience and customer service was worth it to me.

I would highly recommend Bryan, he seems like a decent enough guy. He also recommended someone to get my stereo installed as well. I haven't gotten a call back but being a new guy in the area it's nice to get a recommendation for anyone.

Very professional, courteous and convenient. Two thumbs up.

It is never a good day when you lock your keys in your car. Especially when that's where your purse, diapers and car seats are. I called a TON of places and the prices were crazy all over the place, I had people say "I will be there in 30," and 2 hours later no one comes still. I got in touch with Phillip and when he said "25 minutes" I didn't believe him. He showed up in 20 minutes, super polite, quick and efficient. He was very professional, and kind. He explained everything to me and was done in u def 5 minutes. I will definitely be using him in the future for any locksmith services I need. Excellent service, highly recommend.

Another great visit and Jim took great care of me. It'd been over 2 years since I was here, and my GPS took me to another locksmith since I couldn't remember exactly where CopperState was located.

While at the other closebye locksmith
I had 3 keys cut (2) on OEM Honda keys that worked out. The other key did not fit the ignition and was obviously not cut correctly. I stumbled back into see Jim who remembered me, and he was able to fix the other locksmiths mistake in a heartbeat.

Fast, honest, reliable, and overall the best locksmith in town. Ask for Jim and he will take great care of you. Thanks Jim!

I called them for service and they never returned my call. They said someone would call me right back with a service time. I never heard back from them. The person who answered the phone sounded like I was an inconvenience.

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

Needed a last minute re-key of the house after leaving a house key in an Uber. Was extremely quick to respond and very friendly. Explained everything and cleaned up after themselves. Reasonably priced for the last minute Saturday service call as well. Would definitely recommend them for your locksmith needs! Still waiting on the other companies I called to call me back!

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

changed my locks the same day and was very nice about it.  

Really nice guy from New York!

Based on recommendation from the manufacturer I dropped my pressure washer off for repair when the engine ran perfectly but the pump seemed to be an issue.  I was told the repair would take "about a week".  After not hearing back for 2 weeks I called and seemed to irritate the person for asking if my pressure washer was ready. They asked if someone called me and told me it was ready and I said no. I guess their attempt to make me feel like a jerk for calling.At that time I was at least told my pump was bad and they ordered a pump.... it would be about another week. Another week passed and no update.... followed by another week when I again called and went through the same routine.  The 3rd time I called, after a month since I dropped the washer off, I was told the "just got the new pump today".  How convenient.  I picked up my washer and told the charges were covered by the warranty so I thought that was great and a good sign.  So here is where it get good!!! - I hooked up my pressure washer when I got home, fired up the engine, and guess what????  The pressure washer worked no better than the day I dropped it off... same issue.  My guess is that no work was ever done. Since they didn't charge me anything I wasn't concerned when he gave me no paperwork but in hindsight it was clear they just wanted to get rid of me and didn't need my business.  As with other reviews the communication was terrible and their service less than poor. Quite a few places in the valley for small engine repair which I will use for future needs.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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