Best Businesses in Phoenix, AZ

I called JT's with great desperation for them to fix my mailbox lock. I had misplaced my keys... aka gone forever and I had a package with perishables in my mailbox.

I went to the post ofiice hoping to obtain a new key where I was greeted with warm and welcoming arms.. oh wait who am I kidding?! I was told it was my problem and they didnt have a key. I called the locksmith they recommended but they couldnt come out for 4 days. After a quick yelp search  JTs popped up. Good reviews.. sold... I called and told the receptionist (his wife) about my problem and she was sooooo kind and understanding. She gave me a quote and explained everything. She put me on the books for the next day! Jeremiah the next day after a call from his wife that he was on his way.. can you say customer service?! When he arrived he was sooooo nice. I explained jow I tried to fix the problem myself but made things worse. He didn't  sweat it.. I'm pretty sure he was done within 20 minutes if that. He came back to the door and provided me with 3 keys. The lock he used was a usps lock. The service was incredible.  They got me in their schedule quick and the job was done in a jiffy. 10/10!! I'll be using them for every locksmith problem I encounter.

Chris was a massive help! I was stranded at a job site, keys locked in the truck. Chris was at another house and as he was leaving saw me on the side of the road. He hit the brakes, reversed and from the moment he jumped out of the truck was there for 2 minutes total! Made my day! Thanks again Chris!!

Quick, accurate, precise, professional service! Did a walk-in and Loretta immediately duplicated keys. She runs an efficient business! Try it, you'll agree! And, yes, all the keys work!  Thkx Loretta! Helen and Rob Boland, Prescott, AZ

Best service ever ! Julie usually is the one who handles my locks, she is such a responsible and diligent person! I highly recommend.

This place was quick to come and open my door. CJ answered all my questions and was kind. He was able to open my door without damaging the lock, which was such a relief. Thanks!

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

Tyrone is very professional, prompt and reasonable. I ended up locking my bedroom door, called him while driving in the morning and he was very willing to work with my schedule, said he works 24hrs and I respect the hardworking attitude. He even sent me a text reminder.

I had my door open fairly quick without any damage to the door with a very reasonable price so five stars for that. I would definitely use his services again if needed!

B's Lock and Key have made some rather unique keys for some unusual locks. The keys work perfectly every time!  The prices are more than fair.  B's Lock and Key was punctual, professional and knowledgeable!  I have refereed quite a few to B's Lock and Key and have heard nothing but positives!

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

First time I've used this company, and called on Friday to have all the locks in my house re-keyed.  I left a message and got a call back within an hour (excellent #1).  I was then so pleasantly surprised to find that they could come the next morning, on Saturday yet (excellent #2) !  Showed up right on time, and so very friendly and efficient.  Got all the doors down, made a batch of keys for me, and all good to go (Excellent #3).  Could not have possibly asked for better service !!  I would certainly recommend these folks.

It's never a good day when your wife locks your keys in the car and you only have one set. David truly saved the day.

I sent a message on Yelp that I needed a locksmith on Sunday morning at 6:00 AM. A couple hours later David contacted to see if I still needed help. He was at my home in 20 minutes with consistent updates as I requested. He had the car open less then 5 minutes later and a spare key made in the event it happens again. I had not checked other prices but I was very pleased with the price. David is a very polite and respectful guy. He did wear a mask and I could not be happier. If I ever need a locksmith again I will use Sage Locksmith and also referring anyone who needs one to them. Thanks for saving the day and possibly my marriage.

I needed two fobs cut/programmed for my girlfriend's car because hers didn't come with a factory self learning setting. I took it in and the girl that helped me was super informative and explained exactly what she was doing and why. The entire process took maybe 20 minutes. I decided to get a fob for my truck too and have them do it also the next week. I normally don't write reviews for anything, but this was a great experience overall. Great quality work, especially for the price compared to the dealership! Absolutely recommend.

Got my Toyota car key cut and programmed for less than half of what the dealerships wanted. Robert gave me a quick quote through yelp then I saw Brian who took care of the cutting and programming. The key wasn't cut 100% and needed to be jiggled to work, so Brian offered to order me a new key and take a few bucks off for the inconvenience. When I went back to pick up the new key, I also brought in a Kwikset lock from my front door that was giving me problems. He rebuilt the Kwikset lock at no charge. Again he apologized for the inconvenience of having to come back for a new key. Rarely these days do you see customer service like that-- going above and beyond to make sure the customer leaves happy. I will definitely be back if I need locksmithing services again.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

Good old fashioned key shop!! Professional and experienced. I needed some keys made for my office. The local hardware stores had no idea how to handle a commercial door key. I called several "locksmiths" who are nothing more than a guy with a truck. All wanted well over $150 for a service call just to make a couple keys. Finally I found 35th Ave Key shop and was delighted to find a business that was open on a Sunday. I was out the door in 5 mins with 5 new keys for less than $25.00. This place is great no nonsense...Just great service!!!

Based on recommendation from the manufacturer I dropped my pressure washer off for repair when the engine ran perfectly but the pump seemed to be an issue.  I was told the repair would take "about a week".  After not hearing back for 2 weeks I called and seemed to irritate the person for asking if my pressure washer was ready. They asked if someone called me and told me it was ready and I said no. I guess their attempt to make me feel like a jerk for calling.At that time I was at least told my pump was bad and they ordered a pump.... it would be about another week. Another week passed and no update.... followed by another week when I again called and went through the same routine.  The 3rd time I called, after a month since I dropped the washer off, I was told the "just got the new pump today".  How convenient.  I picked up my washer and told the charges were covered by the warranty so I thought that was great and a good sign.  So here is where it get good!!! - I hooked up my pressure washer when I got home, fired up the engine, and guess what????  The pressure washer worked no better than the day I dropped it off... same issue.  My guess is that no work was ever done. Since they didn't charge me anything I wasn't concerned when he gave me no paperwork but in hindsight it was clear they just wanted to get rid of me and didn't need my business.  As with other reviews the communication was terrible and their service less than poor. Quite a few places in the valley for small engine repair which I will use for future needs.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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