Best Businesses in Phoenix, AZ

I just moved to Maricopa and needed to get my new house rekeyed. I called in the afternoon and they came out the very next day. Jeremiah was very professional and friendly. He rekeyed the house , made keys and checked them to make sure they worked. I would Highly recommend this company

We live out of town and own 2 town homes.  The first time we called they were to the town home and repaired the problem in 5 minutes.  I talked to the tech and he recommended replacing the locks in the near future.  Recently we were in the area and had Pinnacle replace locks on both of our town homes.  I met the owner Chris and he was a great person to work with.  He showed up on time, had all the right equipment and charged a reasonable rate.  I highly recommend Pinnacle for the nice job they did.

These folks made two keys for me:  one for a wooden surveyor's transit box dating back to the late 19th or early 20th Century, and another more mundane one for a Craftsman toolbox.  They only took a couple of days, despite being pretty busy after being closed for a week after the owner passed.  The price was quite reasonable and the service was friendly, competent, and timely.

PRO:
The owner responded to the early-morning quote request I placed through Yelp in just 9 minutes. The actual rekeying service I received was excellent. The locksmith was great... she called ~30 min before her arrival time; she was very polite, professional, and exceptionally clear in communicating everything about the job; she even adjusted a strike plate to tighten up a door that previously had a ridiculous amount of play while latched. The company's price was *very* competitive, and well below some of the gougers I found while collecting bids.

CON:
While the owner was quick to respond, and even included a first-available-time-slot in his message... getting through to the actual office where the work happens was quite challenging. Twice I called the number given by the owner... twice I sat in their hold queue for 5 minutes until THEIR system timed out and hung up on me. I relayed my unpleasant experience to the owner who was just as shocked when HE tried it and was also hung up on. He took my number and said he would have them call me... which they did... 90 minutes later. (Insert sad trombone)

Once they finally got back to me and we scheduled an appointment (a day later due to all the issues listed above), everything went well.  The locksmith did her work, I paid her with my credit card on-site at the end of the job. Happy conclusion...   until the next day when I received an invoice via Email asking me to pay the bill I had paid the previous day.  

My gut reaction is to knock two stars off, but the quality work and the excellent price outweighed the negative customer experience.

I was very impressed with the service that Locksmith On Call provided me. The technician Michael was able to come within 30 minutes of my call - midday no less. He fixed a completely drilled out lock and made the new lock match my other locks. The whole service took no more than 20 minutes. Michael was efficient and professional. I will definitely be coming to Locksmith on Call in the future.

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Fred was great! Was at my place when he said he would be and got the job done in no time. If your looking for reliability and speed these are your guys.  I'd definitely use again. Quality service.

Came out next day we are not in his usual area however he was recommended by another person who did some work for us.  Any time we need a locksmith we will be calling him

It is never a good day when you lock your keys in your car. Especially when that's where your purse, diapers and car seats are. I called a TON of places and the prices were crazy all over the place, I had people say "I will be there in 30," and 2 hours later no one comes still. I got in touch with Phillip and when he said "25 minutes" I didn't believe him. He showed up in 20 minutes, super polite, quick and efficient. He was very professional, and kind. He explained everything to me and was done in u def 5 minutes. I will definitely be using him in the future for any locksmith services I need. Excellent service, highly recommend.

Big and little Jim are awesome. I had an antique key that I needed matched. They were able to find a decorative blank and made several keys that fit perfectly. I highly recommend Copper State I have them finding a lock for another antique I have.

I posted a request and David responded within minutes and we were able to setup an appt for later in the week with Sage Locksmith.  I appreciate David following up with me the day before to confirm the time and he showed up early.  

Thank you very much for getting me a new transmitter for my Cadillac CTS.

Matt Nalan

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

ACME is on target for customer service! Brian's boss needs to appreciate what a talent he is. Just wish I had my own business, I'd try to hire Brian. Sure hope Brian is paid what he's worth.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

Key broke in two months when I had it in my pocket. Dealer key lasted 7 years before, when I told owner what happened he says he would make me another one and charge me 145.00$ there are other businesses out there that warranty there keys for a year. I had a locksmith come out and they told me the 35th ave keys look like they were bought on amazon.

How many places can you go get spare keys made AND talk about bike parts with someone?  I bought spare keys AND got some brake & shifter cables for a bike I got at the thrift store.  

They've got some used bikes, some bike parts, keys, and it looks like the previous reviewer said- some blower & mower parts?  

And good advice!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php