A Professional Locks - Chandler Locksmith

I wanted to get my new locking screen door keyed to the same key as my front door and deadbolt. They were able to assist me in this without a problem.

Very helpful, many other places would refuse to cut a key I wanted to bring in but this place did it. Great prices Will be recommending to others!

I had to get a specialized lock for our new Iron door (2" thick) and couldn't find one anywhere in Phoenix.  They were able to order one for me (with matching sets for my other exterior doors) and key them all alike in less than 48 hours.  Great service and very friendly.

I searched for  a lock smith that could fix my broken Kwikset entry door handle around the areas of Chandler and Gilbert. One particular locksmith told me that they did not have the parts for a Kwikset and that they charge $40 an hour, seemed like they were to lazy and just didn't want to work, I will rate there establishment later.  I had just left that establishment and drove a ways and happened to see A Professional Locks I enter the establishment showing them my door handle and immediately they obtained the handle and took it to the desks and started working , in minutes my door handle was fixed.
A very professional establishment I would very highly rated this locksmith to anyone and everyone.

Kind and helpful staff last month.

I am back again today to re-key last month's mishap.

Fantastic customer support!(Chandler location)  They were able to replace the cylinder of a new Schlage deadbolt to match the brand of cylinders my existing locks use.  That saved me a ton of money and headache!  I will go back to them any time I have a key/lock issue!  Thanks Armando!

I just wanted to update and share a frustrating situation that was handled professionally and ethically. To many times consumers get taken advantage of. This owner got it right and hit a home run.
I am sure these technicians are very good at their job. The technician I dealt with and the gentleman on the phone were very polite. I had an issue with the digital lock on my gun safe. I called them to come out and get in to the safe. They dispatched someone pretty fast. I was actually able to get in the safe immediately after I got off the phone with them. I called them back immediately and notified them I was able to get in the safe. I requested they come out and change the lock and the key pad to avoid any future issues. The gentleman showed up removed 4 screws and stated he had the wrong mechanism. He stated he would find the part and call me to install it. He also charged me $65.00 for the service call under the premise that I would not be charged this again when they returned to install the new mechanism. Three days or so went by and no body called. I called and spoke to a gentleman and he stated they were unable to find the part. I explained my frustrations about being charged for absolutely no work. He said he would call me back in a day or so. He did not. I called him today. Once again he stated they could not get in touch with the manufacturer. He said they would not refund me the $65.00 service call fee. I explained they did not "service" anything. He stated they were not charging me to try and find the mechanism or the leg work as he called it. This in my opinion is very poor business ethic. Their employee who had the make model and serial number for my safe showed up with the wrong part. Absolutely no work was done. Had they have followed thru on any of the original agreement I would happily pay them. They did not. This practice right here would not fly in my line of work. Dishonest to say the least.
     After posting this I was immediately contacted by the owner. After a very pleasant conversation he offered to refund the money. This is customer service right here. He assured me this is not how they do business.

I LOVE the older gentlemen that basically run this place, I remember first coming here with my dad when I was about 7, so a LONG time ago... but I will NEVER be back because of their lazy and RUDE front counter man-boy. He is also rude borderline mean (according to my son) to the nice older gentlemen that work there.

The man-boy needs to go. I have sent other people there and they have had an issue with the younger, bearded man-boy who works in the front as well.  So, sadly, I find it hard to refer other people over.

IF you do go, ask for Steve or the other older gentleman who actually KNOW how to do the work AND treat their customers. They are usually doing the work in the back.

Got off work early Friday 5/10 and dropped into A Professional Locks to look at a safe I was interested in purchasing. Spoke with a staff member who was professional, knowledgeable, and helpful. He gave me the information and pricing that I needed. I was in and out very quickly. I told him I would be back the following Friday to purchase the safe.

Walked into the business today Friday 5/17 to order/pay for the safe and set up a delivery date. Staff member remembered me from the week before, was again friendly and helpful.  He called to find out if they had the safe I wanted in stock. Turns out they did not, however they had an upgraded "loaded" model in stock in the model I wanted. The owner worked with me without any haggling and gave me the "loaded" model he had in stock for the price of the basic model (I actually came in to get). He told me he would rather have me get a safe now than wait the month it would take to order the one I originally wanted.

I am one happy and satisfied customer with a great deal on a safe with extra features I was not expecting to get for the price paid.  A+ for A Professional Locks staff and owner for service and taking care of me - a first time customer. HIGHLY recommended!

Came in for key duplication, received quick and friendly service. Didn't have to wait long. Was helped by the gentleman with the stylish facial hair and Armando. They're able to duplicate car keys with the push buttons, so I will probably be going back for that because they quoted me. Thanks, guys!

Have helped me out a couple times now after I keep loosing my dang storage  lock keys.  Called to come cut a lock for me, always on time and great staff.  Highly recommend!

I contacted A Professional Locks for a re-key and to install a keyless lock on my residential door.  The new lock was purchased from A Professional and the installation was completed by Rich Panek of Anderson Lock and Safe.  Rich did a great and thorough job with the installation.  He even assisted me with navigating the features of the keyless combination lock.  The price was very reasonable too.  Would definitely hire this company again.

These guys are awesome. Fixed the lock on my truck tailgate. Easy to work with and they explained everything that they did. Very quick repair also. Very professional.

Do you know how hard it is to get keys made for a 24 year old car?  Dealers don't want to talk to you about 24 yr old cars.  My wonderful grandson lost my wife's set of keys, all the spares (3 sets) I had made at the hardware store, and then the last of them all, my set of keys to "his" ride, a 1995 Mercury Sable.  I had the cards with the key codes which helped Armando look up the key blanks and after 15-20 minutes he had the them and I could open and drive the car again.  Great job and the cost was reasonable verses a non-drivable car. Armando said he could make a new clicker for the door locks and trunk, but I decided my grandson could do it the old fashion way.  Thank you A Professional Locks, Armando and staff.
Gary C.

I have dealt with these guys on three occasions and they have been great every time.  

I went to Lowe's and they:

a.  Didn't have blanks for all the keys I needed
b.  The keys they did copy didn't work anyway

So I went to my friendly neighborhood locksmith where every key was flawless, even the "manufacturer only" keys that they didn't have a perfect match for.  They were still able to shave a close blank down and make my keys.

I never go anywhere else now.  Why bother.

Wish there was a less than a star rating, maybe a toilet bowl symbol instead. The technician was not rude but somewhat condescending, Walked into my house as if he owned it. Did not inform me that one of the locks could not be keyed as the others. Completely wasted trip. Waste of money. Will never use them again.

These guys were sooo sweet. I got locked out of my car, their price was better than others, and they said the guy would be there in about 25 minutes; he was there in 15.
I can't remember the guy's name, but he was extremely helpful and the job was done within seconds. It helps to have really friendly people work with you when you're in a stressful situation, too. (:

Friendly staff, quick service, and they easily copied a key that 3 other locksmiths could not copy.

Somewhat difficult to review this one because they didn't actually do anything.

I was having a problem with a lock.  The lock maker actually sent me parts to be used to repair it.  But, while I could get the lock out of the door, I couldn't take it apart.  These guys said I could bring it to them, so I did.  Of course when I bring it to them it works fine.  So they send me on my way with no charge.

I have put the lock back, and it's still not quite right, but it is better.  No idea why.  However, I have to give these guys a good rating for customer service.  They were going to fix the lock with the parts I brought with me, and when they found no problem they didn't even charge me a diagnostic fee.  I like that.  If this thing acts up again I will be trying these guys first.

The only reason they don't get 5 stars from me is because the first guy didn't seem to know anything about an Emtek lock, and after several minutes of not getting anywhere with it he took it to another guy in the back who seemed to know them.

Great experience. I was having trouble with spare keys that would work on the security door but not the front door. They rekeyed my tumbler and explained the reason why I was having problems.  I was expecting to pay more based on the quote I received (service call charge and pro-rated hourly charge)but I was not charged for the hourly fee. The technician was courteous and did a great job.  I recommend this business and will be calling them again if the need arises. Thank you.

Bought my Liberty Safe from here in 2012. Good sales, good delivery.

Recently had a late night lockout and when called for emergency service I got Tim. He  was fast on arrival, patient every step of the way in troubleshooting and did an absolutely amazing job with a smile. It is hard to find service like this these day, but this company and their staff stand out!!

Here I am at the shop with a tailgate lock that is broke and needs to be drilled out to open gate and replace lock...  But Armondo the Tech tells me:  "I do not want to mess with it...sorry"... What ?!!!!!  I am very displeased for wasting my time here with a shop that does not know it's craft.

This locksmith outlet was terrific in every detail. Knowledge,customer service, installation. My call to A Professional services was a recommend by an Mesa area community security liaison. I am not disappointed. The request was completed in an hour, the job was indeed professional in every way. I am a satisfied customer and will reuse this establishment when this service is needed.

Richard and the entire staff were the best! My safe lock malfunctioned. Richard opened it without drilling and very reasonable. He replaced the lock and keypad while he was at it. Great job! Thank you! They were recommended by Liberty Safe. I recommend them too!!!

Professional,  efficient, affordable key and lock service. They made a copy of my motorcycle key and re-keyed my saddlebag locks quickly and the keys work great.  They also have a wide selection of affordable safes.

Steve quoted me a 20 minute dispatch that was closer to an hour.  Do better Steve.  Tim, the locksmith, was great.  I'll use a different company should I need somebody in the future and will not recommend this one.  The customer's time matters, Steve.

I scheduled an appointment and no one showed up within the timeframe they gave me. I called the office and no one answered. I called again and the guy that answered said he was finishing a job and could be there in 10 minutes. No sorry and no explanation as to why he's late. I asked him to charge me regular rate since he's late and he said no. I am appalled!

The company should have called me in advance to tell me they were running late. They also should have done something to make it right for being late. Horrible customer service!

These guys are Amazing! We have accidentally locked our keys in shop vehicles more then I'd like to admit. They are always here quickly and always very professional and pleasant. They are now in our speed dial Haha, Thanks guys!

This place rescued my mother more than once over the years and were very helpful to me when I needed extra keys made and when I had questions about how to operate the "keyless entry" lock on the front door.  I had the combination but needed the technique and they gave me enough suggestions that I was able to figure it out.  My worst fear was that I would lock myself out and not be able to get back in if I couldn't work the combination.  Thanks for all your help guys!

Preston & A-Professional Locks are fantastic! They re-keyed our entire house right after we bought it. They were polite, quick, and professional. They also helped my wife when she locked her keys in the car at Circle K. I highly recommend these guys!

A-Professional Locks was very professional from the moment I called with a ton of questions, to the moment they were complete with re-keying my home.  I would not hesitate to use them again and recommend them to anyone who needs these type of services.  Thank you!

I lost my only key for my car. Since I couldn't go to a locksmith, A Professional Locks came to my house, made two keys and programmed them for my Acura (even though my import chat boards said that I'd have to go to Acura for any keys). It was fairly affordable, they were super prompt and the technician that came to my house, Lloyd, was knowledgeable and friendly. Hopefully, I won't need to use a locksmith, but if I do, they'll get my business with no hesitation.

Late afternoon on a Sunday we locked ourselves out of our new home.  Rich didn't hesitate to come to our rescue!  He arrived right on time and took the time to take care of us.  The price was way lower than I expected.  I plan to use their services for my company as well.  Would highly recommend this company and rich!!!

I love this locksmith!!! I had all kinds of trailer and hitch keys that I needed to make a copy of- they did a wonderful job!!!!

Purchased a safe from here and had it delivered. Very professional and helped find me the best deal available. Preston was able to answer all of my questions, discussed options, and made recommendations for safes in my price range. Delivery was on time and done quickly and professionally. I would highly recommend these folks.

We've used these guys two more times since the original for an apartment we rent out to tenants in Mesa!  They are very professional, reasonably priced and on-time!

My go to locksmith business when I need keys.  Property managers who need hard to find keys, this is a great resource.  Thank you for the great service!

this is a great monday  morning review. first, let me set the scene for you:

it's Sunday night. I've spent literally the entire day nursing a hangover wtih frozen pizza and S&C dvds. finally, around 8 p.m., after the sun goes down i take my dog for her evening stroll.
fresh out the shower, and because it's dark, i rock a ridiculous PJs outfit of super short, bright orange shorts and a tank top in crayola crayon red. i look like a damn popsicle or something.   ... anyway, i return to find that in my hang over cloud i've by habit flipped the bottom lock as i walked out. for the record, i have never, ever locked my self out, lost my keys and in my 10 years of driving locked keys in a car one time. eff. i reapeat, eff.
no wallet, no cell phone, no keys (car keys to drive to a safe house) and no  makeup.... and with a dog. did i say EFF! ?
so, i bite the bullet and walk up to the ampm on kyrene and elliot, 65-pound pit in tow who happens to pretty much hate strange men, particularly when they're on bikes. you know the exact kind of people who frequent am pms on a sunday night.

without the aid of a cell phone contacts list i came to realize i know about three numbers by heart. and one of them is my BBF's parents' number from 12 years ago. long story short i get a phone book and call every locksmith with 24 hour service in the valley.

A Professional Locks was the ONLY one who wanted less than $80, and estimated he could be there in about 30 minutes instead of the requisite hour everyone else needed to rescue a frustrated girl and her dog ( est. was $55 - a steal really considering every other locksmith considered this a 24-hour emergency type service given the day/time)

so i walked back and sure enough, he was there in the alloted time and even though he couldn't pick the lock because the door knob was so old and jacked, causing him to take the knob off and rekey it, he didn't charge more. now that's service. in fact, dozer even lunged and jumped on him all snarling (she's not a biter, just an intimidater) he didn't even freak out or get pissed. now that's class.

yes, they are licensed and bonded, too. i don't know why his price was so much cheaper, but i am stoked. five stars!

I had to have my dead bolt replaced on my front door.  I called to set up an appointment and received a quote from the man who answered the phone.  The next day the person doing the job was running a little late, but called me to let me know. He was excellent!  I wish I remembered his name.  He gave me options on what I could do to fix my lock problem and in the end I decided to replace it like I originally planned.  He did the job quickly and showed me what the problem was.  He was extremely friendly.  The reason I rated 4 stars instead of 5 was because  my bill was higher than what I was quoted on the phone.  I will definitely use this company again if I have lock problems.

This place is awesome. I couldn't get a spare key made for my motorcycle anywhere (tried Ace Hardware, Home Depot, etc). I really didn't want to go to the dealership and spend $20 on a key, luckily I found this place through Yelp. They made me a perfectly working spare in less than 3 minutes for $3. Go here if you need motorcycle keys made!

I've used these guys several times for both home and work, and they're great.  The latest time was a need for new copies of my car key, which has been challenging in the past because copies work the ignition and trunk but often not in the door lock - only the original key works in the door lock.  I want the copy I use daily to work in case of problems with the remote openers.  Dunno why that one lock is finicky, maybe it's slightly off since it was manufactured, or maybe wear.  It took some tinkering, but A-Professional Locks ended up with copies that work smoothly in all three cylinders.  Great service and skill every time I've been in there.

Rich from A-Professional Locks saved my "behind" on late Easter Sunday night!! He was professional, courteous, and trustworthy- a pleasure to interact with. Rich was on time and the whole process took less than 15 minutes! Thank you very much!!

A Professional Locks is awesome!  I've been driving for about 15 years and never locked my keys in my car until recently.  Now I've done it twice in the last 2 months and used them both times, and both technicians were extremely professional and personable.  They charge you the price they quote you over the phone and don't try to add on extra charges after they arrive.  Both times they were there in less than an hour (they check to see who's in the area and try to send someone out as soon as possible) and this last time, he was there in about ten minutes.  I was at a Walmart, getting a refund and after I was done I realized my keys weren't in my purse.  I was so embarrassed to be calling them again so soon after the last time (I'll definitely be having a spare key made even though it has to be purchased from the dealer, so it's a rip off).  He was really nice even though it took me a minute to remember which row I was parked in (I met him at the store entrance).  I told him I felt like an idiot and couldn't believe I let this happen again just a month and half or so after the last time.  He said I shouldn't feel stupid and he does this every day.  It was still afternoon, so I got the daytime rate.  He only charged me $55 dollars which is really cheap.  I'm not sure if that's their regular price or if I got a "frequent flier" discount, since I can't find a price list on the web site.  I didn't ask for a quote this time because the last one was less than $80 even in the evening, so I knew it would be reasonable, but they'll give you a quote if you ask for it.  Everyone should know that there are good, honest locksmiths out there.  These guys are the best!