Best Businesses in Phoenix, AZ

One of the best experiences I've had with any builder here in the valley. Jerry makes the building process transparent and clear on what to expect and where to save money if you're on a budget for building a Luxury Home. He has an experienced and responsible team that includes, subcontractors, superintendents, front office personal, and designers.

I highly recommend Integrity Luxury Homes for all Custom new builds.

This tile store has really nice people working there, and tile from reasonable to above average price points to meet clients' needs.  I would say Villagio has the best selection of accent tiles I have seen in the Phoenix area, and trust me, I have seen every tile store!
My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady.  We took months trying to figure out what tile we wanted.  Then I went with a look my husband wanted and I did not.  Don't do that.  Figure out something you both like.  When our installer brought our tile, I hated it.  I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order.  The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like.  This is true at any tile showroom.  In our case the tile in the showroom had very little pattern.  The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns.  Not all tiles will be like that, but learn from my mistake.  
Villagio does not take returns (it is in the contract you sign).  We figured we were stuck with it.  The installer started putting it on the shower walls, and I became more and more depressed.  I finally told them to stop, and we decided to take the loss on the tile and installation to that point.  We donated the remaining tile to Habitat for Humanity.  Expensive lesson learned!
We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping.  Villagio does not charge for normal shipping.
An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice.  We left that up in the shower, and I ordered more from Dakotah.  Turns out I did not order enough, as I found out when the installers started over this week.  But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled.  He did not add extra charges for the rush delivery (although I imagine they normally do).
All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service.  Just be very sure about what you are ordering before placing your order.

We had a cable wiring plate that had come out of the wall. All the wiring was hanging out and we were not able to get  it back in.

We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.

This was one of the best experiences we have had with having someone come out and work on our home.  Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be.  I would recommend this company to anyone.

We did a full remodel on our house. The original contractor kind of bailed on us and didn't finish some of the work. We called several companies to finish the job for us. Zach and Terrell finished our project in a matter of days. They came out and gave us an estimate and we were fortunate they could fit us in between jobs.

They installed a custom built in electric fireplace with designer touches. The work turned out amazing. In the past year we've probably had over 50 different companies in our house from plumbers to contractors to painters, etc. Peters Family Construction would get our #1 ranking out of all of them.

Darren is great to work with! Not only is he professional but he is honest. We are remodeling and it's always very hard to find good contractors. I'd recommend him to anyone! His work is clean and precise and was completed exactly when he said it would be. He went above and beyond for us! We are very picky about small details and he took the extra time to make sure everything was beyond perfect. We will be using him for other jobs whenever possible! Wish he could do the whole remodel for us haha

I have hired The Other Brothers to do various repairs around our home from fixing a roof that lost some tiles during a dust storm to replacing the vacuum breaking that broke and flood our yard.  There hasn't been a job yet they couldn't do for me and my 19 year old house. I appreciate how quickly I have received service after calling for "help."  The price paid is worth the service and knowing the job is done right. I have recommended The Other Brothers to friends, family and co-workers.  They have all experienced the same outstanding service. Other Brothers Construction deserve an A++ rating!!!

TL;DR version: if you have any concrete related project, you can hire Travis and his team with no hesitation. They stand by the quality of their work, and the entire process shows.

Simply put, Lumby Concrete is the definition of a professionally run local business. Excellent communication skills, willing to explain any part of the process, able to provide clear feedback and advice, show up on time, treat their clients' property with respect, and provide an amazing product/service.

I wanted to expand my back patio and connect that extension to my garage. Travis (and his father Mike) were able to meet me on site and walk me through the entire process. They were also more than happy to work with my request of having a designated area for a future succulent garden.

This company knows what they're doing, provide fair pricing, and deliver a final product I will be enjoying for many years to come. Thank you Lumby Concrete!

Mark and his company did an outstanding job from the time of our first meeting and estimate all the way through the final check.  Professional, detailed, thorough, communicative, and no hidden costs.  A truly excellent experience and we highly recommend them.

I was referred to Ron at Home Heros by the Monique Walker real estate team when I sold my house and had to make some
warranty repairs before closing.

Ron was quick professional and right on budget with all of the repairs. Made it very easy and seamless.  I highly recommend this handy man.

Cannot recommend enough! I had a restoration job due to a malfunctioning water heater in my backyard casita, so I contacted Modern Innovations to provide an estimate. I was impressed from first contact, and even more impressed when he got me a price. Out of four contractor bids, his was lower by thousands, but most importantly, he could get started quicker than everyone else. Sure enough, he showed up when promised and his very efficient, polite and kind staff got busy. What I most appreciated was his communication of every detail. In a few days, he left the little house looking better than ever (even working on a Saturday to finish up), and alerted me to some other issues that could cause concern later. They know what they are doing and work clean and fast. I work with a lot a big contractors in my profession, and would choose Modern Innovations for my home over most of them.

All I can say is that the business owner must have been raised by wolves. He entered my home without first asking me, while his people were here. He walked around my home without letting me know. I had a check on my table, under my things, which he took without asking first. Lastly, and very upsetting, my husband and I are older. We both had on masks. He did not and never did wear a mask, while walking around my home uninvited.
Regardless of the work, he was so unprofessional that I would not call him again; nor refer him.

Unprofessional, and nightmarish to deal with. Here's exactly what transpired:

I work 50 hours a week. I made an appointment with "I'm Gonna Fix It" through Amazon between the hours of 2PM-5PM on Sunday, my only day off this month. When 3 o'clock rolled around on Sunday and I had not heard from the company, I called and left a message. At 4 o'clock I sent again inquiring if the appointment was still good to go. Close to 5 o'clock I receive a message from Kyle (the owner) stating that he would have to reschedule do to "personal issues". So, at this point I've planned my families day around this thing and have wasted my only day to be with them. In my industry, this is called "No-Call-No-Show".

I immediately texted him back (I will post a screen shot of the conversation if Yelp will let me) informing him that this was unacceptable and that I do not have another available day all month to reschedule.

I was then rudely texted back "Life Happens" and then he went on to explain how there was "a death in the family".

Now.... I am not a psychic so I do not know if these excuses are true or not. What I do know is this:

A) If you look at other reviews for this company, you will find similar experiences of unprofessionalism, excuses, and tardiness.
B) We were all young once and (speaking for myself) I made these type of excuses to my professors in high school.
C) If there really was a problem, I should have been personally contacted as soon as they found out they were unable to make it (Apparently even though the "Personal Issues" began on Friday, they were unable to contact me until AFTER the appointment was through on Sunday). The guy claims he contacted Amazon to cancel but that is totally untrue; amazon would have contacted me immediately.

In conclusion, the experience I had with this company was so poor I canceled their services altogether. I am not someone with unrealistic expectations... I am understanding that things do happen but with that being said I was not contacted until after the three hour time window had passed and my time had been blatantly wasted, not to mention insulted by the owner.

Buyer beware!

Prior to my move for a job opportunity out of state I have my condo remodeled with AK Brands and I am so sad I didn't get to stay and enjoy my beautiful condo. First of all Ali has great customer service! I had to work within my budget and liked all the higher end products. He helped me go through my options and select the best product within my price range. Also, he had the best price options compared to other locations I looked into. He was always very responsive to all my questions and stayed on schedule. I had kitchen counter tops, entire bathroom, and flooring throughout my unit done and I was so pleased with the quality of work! I would highly recommend AK Brands and when I move back I definitely plan and using them in the future!

I used Larry and the crew at AZ Floor to do laminate and carpeting at my mother's home, and laminate at my home several years ago. They were less expensive than everywhere else I looked and the crew was professional, clean and quick for both jobs. They even came in on short notice about a year later and fixed a portion of the floor after I had a small flood.  I was so impressed, I called him again to redo the flooring in the rest of my house this year.  Little did I know that the laminate I wanted to extend into other rooms is no longer manufactured, but he went on the hunt and found the last boxes in the country in a warehouse! I highly recommend AZ Floor!

It's worth notating that Matthew is no longer with the company and I'm guessing that's where the quality has and communication has suffered. Genuinely nice, hard working guys. They worked very long hours with no breaks. Price was better than any of the other bids I received for the job. Communication is really lacking. Upon accepting the bid I was asked to send KGB product/vendor info and to them so KGB which I did. As the project date approached I inquired if the product had been ordered and was told I should order it at this point we are only 4 days away from the project date and by the time I was told to order the product it was no longer available locally and would not be delivered by the project date. I did not want to leave KGB hanging with a canceled job I ran to big box flooring store and picked a product that was locally in stock. Caveat: stair nose pieces are special order and back ordered but at least I have all the flooring ready for the date I committed to. At trio member 1's recommendation I ORDERED EXACTLY WHAT I WAS TOLD TO ORDER we just split the project into two separate jobs as to not cancel original project date. Long story short I knew my stairs would be a pain in the ass and I voiced my concerns and asked for trim details on original walk through as well as when I was left to order product.End result: Unfortunately after I paid them they pointed out where "***** got tired" on the stair cuts so now I have these stairs with trim that I need to either pay to get redone professionally or just look at them everyday as a reminder of where "***** got tired" .  After reaching out to the company they made excuses and told me they should have charged more and gave me a hard time because they had to "work with the "materials I made available" ie the materials they were suppose to order but never did which ended up being the exact materials they told me to order. They set the price I paid it, they sent a long letter itemizing what they should have charged and what they would charge to fix their poor workmanship.Moral of the story: you get what you pay for save the headache and just pay a professional team it's what you'll end up paying to fix their work in the end anyways  and their business model is "DO YOU THINK THAT IF WE HAD TO PULL OFF AGAIN, THE COST WOULDN'T HAVE BEEN QUITE A BIT MORE?" Because doing a good job in the first place isn't implied .

I was out looking for a new Yelp adventure in Surprise. Something new I had never noticed before. I found Henley Floor and Home Pros.

Whaaat? We have been looking for flooring everywhere across town and  there was a flooring business right here in the City of Surprise! I took a peek at their showroom really fast. So many options! We were looking into luxury vinyl and tiles that look like wood. Something low maintenance! I can't wait!

We plan on installing ourselves. The gal in the store was super friendly and answered all of my questions. They even offer cabinetry! We are busy this holiday weekend but have a date planned for this week. I can't wait!

Carpet shopping was so stressful, until I came here! So many quality carpets options at a lower price than anywhere else I looked. The owners were on site and helped us pick out carpet and stay under budget. They didn't try to oversell or push us into a price we weren't comfortable with. The installation was very quick and the guys were really friendly!

The guy said he wanted to give me an estimate after I provided him all the measurements of kitchen backsplash project I never received a response.  
Unprofessional business practice !!!!

Add me to the list of people who wished they looked at Yelp vs other review sites.

This company is an absolute nightmare. Granted, I am pleased with 99% of the final product (still waiting weeks for the last 1% as usual with them). The materials they use are great, and everything looks beautiful. That is the end of any compliment for this company.

You think you are getting a one-stop shop where all of your anxiety is comforted by one company who will advocate to get your project completed. Instead, you have to personally deal with several different sub-contractors who all contact you on their own schedule that is different from what HHF tells you.

My entire demo and install was supposed to take approx. 2.5 weeks. I am now over two months from the start date without a fully finished product.

The original sales/design consultant was anything but a design consultant. He was friendly, though, and convinced us we would like LVP over what we were shopping for, tile (we are pleased). He gave rough ideas and opinions of things to do, but none of this was documented anywhere, so when the sub-contracted installers come, you have to be ready to answer design questions when you don't even really understand your options.

The demo itself took several days longer than they expected, and instead of sending more people to get done closer to on schedule, they sometimes sent only 1 person and once sent nobody. They claim their demo is "less dust" but don't promise "dust-free" which is fair. But they put almost no effort into actually producing less dust or protecting your home/belongings. They put up minimal plastic only in the room they were working in while the rest of the house gets coated. Then they move to the next room and hang plastic. I used their plastic rolls over night to cover all of the things in my house that were clearly collecting dust after one day, i.e., everything. They completely blasted one of my rooms with dust without any care at all. It looked like a war zone in there.

Their demo guys also managed to knock an unused water valve behind my fridge loose that started leaking and caused a small flood in my kitchen. Their installers had to have seen noticeable moisture and installed right over it. We later had to have this ripped up and replaced which took forever within this process.

Progress is slow and you will have to call the office daily to figure out what is going on. They won't know either, but they will promise to call you back, and then you get to see if that's true (usually not).

You will run into surprises because nobody is keeping you informed. Like when our sub-contractor floor installer matter-of-factly gave us about 45 minutes notice before we were to not walk anywhere on our downstairs level for several hours. We had to pack and bolt like refugees over this nonsense. Later, a similar surprise when we were told there would be no way we could use our stairs for 24 hours. They figured out a way around this, but we had to facilitate it ourselves, of course.

They will run out of materials because they didn't order enough and then have to order more, only to still have not ordered enough and have to order yet again. This will make you insane.

And today I find out from one of the sub-contractors that I was expecting to arrive today to finish one last issue that he and 7 other contractors haven't even been getting paid, so they are refusing work now from HHF. But he specifically asked HHF to inform me, and of course, they did not.

This company is absolutely garbage, and it sounds like their days are numbered. Who knows? Don't buy into their marketing. I have yet to get my final inspection and who knows what it will be like to try to get repairs under their worry-free guarantee. It's a nightmare. Don't use this company. Yesterday was 9 weeks into a 3 week job, and I hope it will end someday.

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