Best Businesses in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

Honestly, I don't know how to rate Villagio. I didn't have an appointment and was basically ignored when I walked into the showroom. I do have remodeling needs, but I need to feel the love before signing. No love here. The tile selection seems great, but maybe they could use a Walmart greeter?

We had a cable wiring plate that had come out of the wall. All the wiring was hanging out and we were not able to get  it back in.

We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.

This was one of the best experiences we have had with having someone come out and work on our home.  Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be.  I would recommend this company to anyone.

We did a full remodel on our house. The original contractor kind of bailed on us and didn't finish some of the work. We called several companies to finish the job for us. Zach and Terrell finished our project in a matter of days. They came out and gave us an estimate and we were fortunate they could fit us in between jobs.

They installed a custom built in electric fireplace with designer touches. The work turned out amazing. In the past year we've probably had over 50 different companies in our house from plumbers to contractors to painters, etc. Peters Family Construction would get our #1 ranking out of all of them.

Continuing from 12/07/17...The first time my husband and I met with Darren he was very helpful in educating us about the difference between rectified and unrectified wood plank tile.  Derren made it known he preferred to work with unrectified tile, but would still take on a job and complete quality work using rectified tile.  Derren did say he would charge 50 cents more per square foot if we chose rectified tile.  Derren provided us with vendors he uses for the tile and even suggested a tile he had previously installed.  After a couple of weeks of tile hunting we chose a Marazzi porcelain RECTIFIED tile.  I called Derren and told him we were okay with paying the extra cost for the rectified tile.  Derren assured us the Marazzi tile was a good quality tile and we would be happy with the results.  

Well, the tile comes in, Derren goes to pick up the tile, but returns to our home saying the tile is defective.  Derren believes the tile is "bowed" and encourages us to choose new tile.  Derren again suggests the tile he previously installed for another customer.  We told Derren we would go look for new tile if the tile we selected was defective.  I ask Derren about the return and refund on the tile and if we will have any issues.  Derren advised he would speak with the vendor and call me.  I never heard from Derren, although I left him at least one message.  I would have thought this was a priority being the flooring in our home had already been removed and the amount of money we paid for the tile.  No call.

My husband and I go see the vendor and explain to a very helpful gal we needed to find out about returning the defective tile.  The vendor tells us there will be a restocking fee of $700-750.  I questioned the fee, as Derren said the tile was defective.  The gal immediately said, "it's not defective."  Long story short, the vendor had contacted the manufacturer's local representative who came out, looked at the tile and said the tile was better than specs.  The gal also said they have sold over 80,000sqft of the tile we selected and they have not had any returned!  I have a flashback to checking Derren's Registar of Contractor record (for Harper Stone and Tile) and realize this should have been my first light bulb moment and clue NOT to hire Derren!  His license had previously been expired or suspended for various reasons.  Anyway, my husband calls Derren from the vendor.  No answer.  Message left for Derren to call.

On our way home Derren calls.  He seems bewildered as to why the tile couldn't be returned without a restocking fee and offers to pay $400. Obviousy, he never attempted to call the vendor about the return or he would have already been aware of the fee or maybe he just thought we were stupid, would pay the fee and find another tile.   With that being said, we offered Derren an out and told him we would understand if he didn't want to do the job.  No hard feelings.  Well, Derren's response was that he needed the job. Or, was it he needed to pick up his saw that was still at our home? ( Light bulb moment number two)!!

The next day, Derren shows up late and meets with my husband.  My husband gives Derren a second opportunity to opt out of the job with no hard feelings and addresses our expectations of a quality installation, rectified tile or otherwise.  Derren advised he was still willing to complete the job.  (Mind you, Derren's tile saw had been set up in our garage for the past couple of days while the job was on hold).  Derren continues his work, throws float on the floor in our bedroom and does not smooth out the edges so there is an obvious lip when it drys.  Derren mentioned his grinder was broke.  Derren sits in the bedroom and purposely works vigorously on chipping the tile and then shows my husband how it chips.  Derren quietly walks outside, packs his saw and equipment.  My husband confronts Derren asking him if he was leaving.  Derren says yes.  I don't believe Derren had any intentions of completing the job.  I'm pretty sure he just wanted to get his saw back!!  Derren is told we wanted a refund for work not performed, a reasonable request. An agreement was made on the amount to be returned.  We received partial payment that night, but as previously stated in original review, we waited for the balance to be paid after Christmas because Derren said he did not have the money. (But yet, it was okay for us to have our home in shambles at Christmas time!  I wouldn't call us difficult people, would you?  Derren believes we are)!

So, this was the gist of it!  There were a couple of other shenanigans, but I was out of typing space, so had to shorten up the horrible experience!

In the end, no thanks to Derren (Harper Stone and Tile), but we did end up with beautiful floors and a quality installation!  Should anyone need an honest and reputable contractor who completes quality work, please feel free to message me!  Oh, and we saved money too!!

This company was working on a job a couple of houses down from me. I asked my neighbor what he thought of the company so far, and he had a pretty good experience so I gave them a call. They ended up negotiating my claim with my insurance company and replaced my entire roof and both of my AC units at no cost to me. My insurance company was originally only repairing small sections of my roof after we had a massive hail storm in Glendale.I got to pick a new tile and new color, good bye green roof!! I am so thrilled with the service I received from this company that I decided to take a couple minutes to let you all know. If you have any damage to your home, I would seriously recomend this company.

Travis did great work exactly as promised and for the price quoted. Would be happy to use him again.

Mark and his company did an outstanding job from the time of our first meeting and estimate all the way through the final check.  Professional, detailed, thorough, communicative, and no hidden costs.  A truly excellent experience and we highly recommend them.

Super happy with Ron and Sam coming to my rescue to replace a corroded faucet for the washing machine. Super polite and professional, Sam even cleaned the floor under the washer when he moved it! Will call them again for other repairs and maintenance.

From the first day that I met Irving, I felt that he was a man of good character. I would not have hired him past that day if I thought otherwise. Throughout the course of the project he took on for my client, he continued to exemplify that good character in addition to his amazing workmanship. His team was also very professional and even more timely. I was thoroughly surprised at how great the job turned out, especially for how quickly they were able to get it done.

This project included painting, flooring, carpeting, and more of a 2 bd 2 ba condo.

When obstacles came up, Irving kept his cool and professionally proceeded with whatever solution that was necessary. Very grateful for Moden Innovations, and will continue to use them moving forward! Thanks again!

We had some tile work done in one bedroom with Infinity Pro Services. Sean and his team were top notch! The tile work is really impressive. He found the tile to match another room that we had done a couple of years ago through a different company, for cheaper than we previously paid,  and kept us informed regularly as to the status of the tile order. The tile work is actually neater and superior to the previous job we had done. Everything went on time without a hitch and we're very happy with the result! We're planning to call Sean for other home renovations that we have planned!

Would definitely use again. He mounted our 42inch TV and it was fast + high quality service. Definitely recommend and you can't beat the price!

We remodel many homes and exclusively use AK Brand Flooring for all of our tile, carpet and flooring needs. We have been extremely satisfied. They are a very professional, honest and reliable company. They have helped with our countertops, backsplash and shower designs and picking out the best combinations for our homes. We feel they are a big part of our success. We will be continuing to work with them in the future and feel we have found a true partner.

I used Larry and the crew at AZ Floor to do laminate and carpeting at my mother's home, and laminate at my home several years ago. They were less expensive than everywhere else I looked and the crew was professional, clean and quick for both jobs. They even came in on short notice about a year later and fixed a portion of the floor after I had a small flood.  I was so impressed, I called him again to redo the flooring in the rest of my house this year.  Little did I know that the laminate I wanted to extend into other rooms is no longer manufactured, but he went on the hunt and found the last boxes in the country in a warehouse! I highly recommend AZ Floor!

KGB did several jobs on our house from painting to adding on a whole extra section to the back of our house. They were beyond amazing! One of the best things I loved about KGB is they communicated everything with us so we knew exactly what was going on at every stage of the remodel both physically and financially, which is not a quality you find often in companies. Everything they did was extremely professional and I truly felt valued and respected as a customer. I would very highly recommend KGB contracting!

I would never use or recommend this company. They had the worst customer service, refused to give us an itemized list, charged us 3,000 more than quoted price, did really crappy work which had to continually get repaired. Went way over time schedule by a month. Showed up on their schedule and not ours. Never asked our opinion on what color grout, or type of baseboard we wanted. Owners employees clogged our toilets repeatedly with napkins and poo. Smoked in our house and used our back patio as the dumpster because the large one was full for over a month. The owner of the company never checked on his employees who also left live electrical wires exposed and almost burned a hole in our house sweating a pipe without our consent. Worst experience of our lives.

Carpet shopping was so stressful, until I came here! So many quality carpets options at a lower price than anywhere else I looked. The owners were on site and helped us pick out carpet and stay under budget. They didn't try to oversell or push us into a price we weren't comfortable with. The installation was very quick and the guys were really friendly!

2nd try was the charm. Recently had my floors done and they did an excellent job. Will definitely use them again.

Healthy Homes did a great job on
our new floors. They look great. Lenny checked in multiple times to ensure everything was going well. The installers were quick and clean , Very Happy

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