Description

Here at Arizona Discount Flooring, our goal is to give our customers quality materials and installation for the best value. We carry several tile manufacturers and we have a wide variety of ceramic and procelain tile starting at $0.65/sf. Carpets are our best sellers as we have several choices of berber, plush and frieze type carpets with a myriad of color options for the low price of $0.79/sf or $7/sy. We also offer this installed for only $1.29/sf or $11.50/sf including carpet and pad.. Our stone, travertine and paver specials are also tough to beat. We carry 18x18 Walnut travertine in-stock for only $1.99/sf. We have a few choices of 18x18 filled and honed travertine for only $2.25/sf or the Versailles Pattern travertine for $2.35/sf. Our travertine pavers are the lowest in town at $2.99/sf with several color options. Travertine paver sizes are 6x6, 6x12 and 12x12. Slate is always at our wholesale price of $1.50 for 16x16 gauged.

HISTORY

Established in 2002.
We also carry several wood name brands such as Elegance, Urban, Countrywood, Alston, Garrison, Ark, Sovereign, Tropical and Pride. Our engineered wood 3/8? thick and 5? wide handscraped/distressed product goes for $2.25/sf . Our solid wood products start at $2.50/sf. Another crowd drawer at the store is our laminate wood products. They range in price from $0.99/sf or $1.29/sf for the 8 mm and $1.50/sf for the 12.3 mm products. These are only a few specials offered at the showroom. Please click on the appropriate tabs to see more of our specials along with photos of the products. These photos are only a few of the wide variety of products that we carry at the store. In addition to flooring, we also do granite countertops for $35/sf including slab, fabrication and install for a level 1 granite. We carry all levels and price ranges of granite. Please allow one of our salespeople to show you. Soon, we will also have a cabinet display at our showroom..........

ABOUT BUSINESS OWNER

We also work with licensed, bonded and insured installers to install all our floors. We have the best install prices and the work is impeccable. Our installer has been in the business since 1994.

Install prices are as follows:
Tile - $1.50/sf including grout and thinset
Travertine, slate, granite, marble - $2/sf including thinset and grout
Pavers - $2/sf including sand
Laminate wood - $1.50/sf including quality underlayment 3/8 inch thick with sound barrier
Solid and engineered wood - $2/sf including quality glue

We offer free estimates and measures 7 days a week.

We will beat your lowest bids, bring them to us.

Reviews

Jon H.

12/09/2018 12:00:00 SA

This is probably the best kept flooring secret in the Phoenix metro area. I was in desperate need of some carpet in my place, two bedrooms at roughly 350 total square feet.

I had a few of the large flooring companies who come to you, come out to give me quotes and the best price I could find was in the thousands of dollars. I'm not a mathemagician, but $4000 for 350 square feet puts their carpet over $12 per square foot. I knew there was something better out there. Home Depot has prices at $2-4 per square foot and wants to hit you with minimums, install fees and extra costs on padding, carpet removal, etc.

I found AZ discount flooring and called to ask about prices, Marie answered and said they beat Home Depot all day and twice on Sunday. With a personality like that, I had to Visit the show room. Marie showed me a few samples of carpet they had in stock. All prices were quoted with padding and installed. There was no beating around the bush, it was straight talk, dollars and cents, padding, install, carpet takeaway was all in the price she gave me. I gave her my measurements, paid my bill and my carpet was installed 2 days later as scheduled.

I was scheduled for 10:30 AM install, they arrived about 11 with the carpet I picked out. The install looks great, all the corners line up and are tucked in well. I'd come here again, and I probably will the next time I'm looking for flooring. They're some of the best prices installed in Phoenix.

Happy Yelping Phoenix!

Abigail P.

10/09/2021 12:00:00 SA

Came by a bit past noon on a Saturday and tried to open the door only to find locked. Eventually I spotted a sign at the bottom of the door (which had half-slipped into the door frame) saying they'd gone out to pick up lunch and would be back "in a bit." No indication of when they left or thought they'd be back, so I wasn't sure whether i should stick around or not.

That crap would be silly even on a weekday. But on Saturday? When they're only open til 3 and are closed the next day? C'mon! Brown bag it for god sake and be around for your would-be customers!

I decided to wait -- was about 15 minutes -- and when the employee came back, all she said was hello. Didn't apologize for having been closed or even acknowledge it. Then she walked straight to the back of the store -- didn't ask if I needed any help. I had to call her over because some of the tiles weren't marked.

And after all this, their prices weren't any better than any of the other ones I've seen at obvious other tile stores I've been to. They were actually a bit higher.

What a waste of time!

Alex E.

8/31/2021

Didn't finish the job - still waiting for discount refund.

Ben was very attentive at first, created a good first impression. From there, the whole experience went downhill. The flooring arrived separately with no advance warning. The crew that installs the flooring do not speak English so we had difficulty communicating expectations. The project was delayed several days beyond deadline we had agreed on. Still, more than 6 weeks after they finished the job, I'm having to follow up on a discount refund because they never came back and fixed all the paint and gap issues during initial installation.

I was told they're too busy to come back and wrap up the project (paint + grout/silicone for gaps). So now I have to hire another contractor to do all the touch up. Disappointing and frustrating to have to follow up repeatedly. The only reason they don't get a 1 star is that they did lay the floor and the overall quality of that is good. They just didn't follow through and for that reason I wouldn't recommend.

Leslie K.

4/16/2021

Drove all the way over there during traffic hour and walked in. Nothing on the door to alert people a customer was there. Some lady was in a high-walled cubicle way in the back of the store (I could hear her talking) but no salespeople around. I walked the whole store for 10 minutes or more and nobody ever came up to greet me.

The store layout was OK but all they had was pricing on items using sticky notes. Most items were not laid out in a way so that you could see things that were in the back of the stack.

After 10 minutes of drifting around aimlessly I left.

Why bother even unlocking the front door if you're not going to have someone watching for customers to come in? I shouldn't have to shout out for help in a store that's only a one-room showroom.

Michael A.

01/04/2022 12:00:00 SA

Word of caution!!! Don't do business with this company! It has been nothing short of a nightmare dealing with Marie. After she gets your deposit she won't take calls or texts. I have been waiting over 2 months with a ripped out floor and still can't get her to finish the job she promised to do. She told me she has had the flooring in stock for over a month but when I finally do get ahold of her it is always excuses. The quality of work is also so horrible. My new vinyl floor feels like I am walking on waves. This is after paying an extra 400 dollar floor prep fee.

Shelby Y.

11/11/2021 12:00:00 SA

Great place! I was looking for affordable carpet and they had tons of options. I knew I wasn't leaving there empty handed. I told the manager what I wanted and she gave me a small roll (enough for the area I was surfacing) for free! Absolutely free! She was so nice and I'm still in shock that she did that for me. The next area in my house that I redo I will definitely be going back there. The customer service is unbeatable.

Bard O.

1/22/2020

Don't waste your time with Home Depot or Lowe's when you are looking into flooring. I made that mistake and wasted a week of my life and was blown away with how high my quote was.
I was referred to Marie and am so glad I was. I was so impressed with her quote and upgrade carpet and pad I moved forward with a down deposit.
The install crew worked so hard and did and incredible job. They even moved all my furniture to get the job done. Then the my cleaned up after in was installed.
5 star experience from the bid to the completed job.
You now have a customer for life.
Incredible!!!!!!!

Tahir F.

1/16/2019

Awesome place! Marie worked hard to get me an unbeatable price and was super cool during the whole process. Highly recommend if you want to skip the run around at the big stores. Thanks to Leonardo and his crew for the install!

Lauren A.

09/12/2020 12:00:00 SA

the owner was not present, her son was not able to do a simple tile price or start and order without his Mommy! Sonnyboy is easily in his 30's! There was a political sign on the office wall. I asked if he was kidding, he said no. I said mixing business with politics is a bad idea. I left the store, they lost a large tile order. Oh and he was not wearing a mask and there was no sign in spite of it being the law in Maricopa Co.

Katie R.

2/27/2018

Marie did give us a great deal on really nice carpet. Discounted carpet means not as great of service. The first day, 30 min after the time they were supposed to get to the house. I called and was told they were getting ready to leave. They were a total of 1.5 hours late making arrival at 1130. They still took a 45min break as well. I then had to get up and be at the house at 630 the next day for them to do about an hour's worth of work. They were 15min late again after making me wake up early just to meet them. They could have finish in one day if they weren't so late.

Bottom line: if your schedule is flexible and time isn't worth much then use them.

Kandice A.

3/15/2017

Short Story: Selection in store for tile, carpet and laminate is great. No samples, but they are good about letting you take photos. the measuring and install team is a joke and doesn't show up.

Long Story: We were really excited about a carpet we found for our new home, and told Maria the pretty tight timeline we were looking at for install. She ensured us it could be done and told us they would come at 9 am the next day to measure. The next day, no one showed up. When I called at 12 and 4 I was told the guy was 'on his way'. I finally had to leave at 7 pm, and at 8:30 pm I got a call from a guy saying he was there. Maria called the next day all apologies, and I told her I would be at the house in the evening from 5-7, but I had to leave AT 7. She assured me someone would be there right at 5. Again, no one showed. The next morning I got a call from a guy asking when he could come measure, and I told him we would not be using them. Now we are on an even tighter timeline and have to find a new carpet.

J H.

1/29/2017

I can't say enough about the service and care that Arizona Discount Flooring (Marie) showed to my entire project.

* Demolition of existing tile and carpet
* Demolition and installation of "New" baseboards (last minute decision)
* Over 1700 square foot of wood plank tile

First off, we showed up in the showroom very indecisive and Marie spent over an hour helping us comb through the many tile options. Unfortunately, we couldn't settle on a color/style that we love so we left but would return later in the month. When we returned we found our tile (again after about an hour or so) - Marie again spent that time with us as if we were the only ones in the store.

Second, our house was finally complete and we were ready for demolition. The team showed up on time and started work immediately. The guys understood that we were living in the house and would be in and out of their work space. They were very professional, clean, and showed up every day on time.

After the demolition was done (Friday 12/30) we decided that 5" baseboard would look so much better than the 2.5" ones installed by the builder. However, we had the tile installers coming on Tuesday (01/02). Sooo.. we called Marie and explained our last-minute decision. She asked us to come down and pick out the baseboards we wanted and she would try to make it work. We did and she did!! She made calls while we were in the store and explained to her installer that we needed to get this done before the tile team showed up. Like clockwork, her team showed up on 12/31 to demo the existing baseboards and again at 9am on 01/01 to install the new. Unbelievable!!!

We were finally ready for the tile. And again, the guys showed up on time and ready to work. They came in asked about our pattern preference, verified the job and started right-away. Their work ethic was amazing. They were presentable, respectful, and overall professional. I often left them unattended without any worries. (That's a BIG deal for me)

Needless to say, I writing this because I was blown-away by the professionalism of Marie and everyone associated with Arizona Discount Flooring. The hardest part of contracting folks to do this type of work is trusting the person, and having your ideas and goals will materialize without stress, heartache and added cost.

Thank you Arizona Discount Flooring for being a big part of making our house a home.

Matthew K.

3/30/2019

DO NOT USE this company!! You don't even get what you paid for! The owner Marie will not assure good quality work. She is disengaged with the entire process and does not have anyone supervising work. We paid them thousands of dollars for an incomplete job and are now in the process of filing a complaint with the Register of Contractors.

Ryan R.

6/15/2020

Great prices and selection. They can order in almost any flooring and they have of in stock material as well! Delivery and install available as well!!

Erik A.

02/09/2018 12:00:00 SA

So I used them a second time and still the frustrating scheduling issues. The measurement appointment was an hour and a half late, and the installation (when we had moved all the furniture out of our bedroom already) was an entire day late. We were told that someone there should have notified us that the carpet was not delivered on time and installation was moved back a day, but we weren't. We only found out after we called 2 hours after the installers didn't show. Their service and scheduling is terrible, they're getting 3 stars because we got 360 square feet of carpet installed for $600

Monica C.

2/23/2020

I called AZ Discount Flooring to replace water-damaged wood laminate flooring in my laundry room. I was in the process of selling my home and needed the job done immediately. Marie, the owner of the business, did her best to help me and I am ecstatic with the results. My project was completedwithin five days of calling her. The new flooring in my laundry room looks awesome and exactly matches the existing material for a seemless transition. I would recommend using AZ Discount Flooring to others and will use them again myself.

Jason T.

11/25/2017

Place is in the ghetto so make sure you head on over there when the suns out. The good part about it being in ghetto is the low over head (well I'm assuming rent is cheaper) and the ability to bring down tile prices on some decent choices. Customer service was okay but they wouldn't really budge on price for a tile we liked so we ended up purchasing else where.

Ryan R.

2/13/2018

The best 1 stop shop in town. They have a huge selection/showroom. Prices are extremely fair and the overall process from demo, delivery, install to final touches was great.. Highly recommend.

Chris W.

12/15/2016

This place is amazing; selection, prices, and customer service. Selection; this place has a lot more tile colors, finishes, and types to choose from compared to ANYWHERE in Scottsdale. Price; tile here is 1/3!!! (Yes folks, one-third) the cost of both Arizona Tile or The Tile Shop. Those places are $4.99-5.99 sq ft. At AZ Discount Flooring most tiles we liked were $1.59-1.99. Customer Service; here is where they earned a 6th-Star. I bought 1500 sq ft of tile, had about 200 sq ft installed and then my wife and I didn't like it, totally didn't match our home like we thought it would. We hated it actually. We didn't know what to do. We called Marie and she worked with us to return our unused tile and purchase new tile. Marie is the BEST! I highly, highly recommend this place to everyone.

Norm R.

02/04/2016 12:00:00 SA

We have almost finished a remodel job on a 2 bed condo in Scottsdale that we started back
in November, 2014...(we're still trying to get Marie's tile installer to return and complete the job). Since we reside in Denver, Marie told us that she could coordinate the
various folks to get it remodeled.Not only did that not happen, but getting Marie to answer a text, email or phone call was nearly impossible.She is VERY over-extended. Without going through all the detail suffice to say that it would have have been worth it to get someone else
who was responsive and customer oriented. We found that Marie is not willing to take responsibility for workmen she hired on our behalf to install.

Marie is personable but NOT detail or customer service oriented! BEWARE

Rat S.

02/03/2016 12:00:00 SA

Bottom Line: They have great prices for materials, but their installers suck. Buy your flooring here, but have someone else install it.

Roddert P.

10/30/2018

I had a great experience working with AZ Discount Flooring. Their prices were very competitive and the installation work was top notch quality and professional!! Best of all was their patience and ability to work with me on the flooring portion of a remodel of my rental in Tempe. I live out of state, so I had to do coordinate everything over the phone with them. Their advice and assistance was really appreciated!! I highly recommend them!

Stephanie T.

3/15/2015

Stay away from this place! Did not show up at scheduled times for scheduled appointments. When they did arrive Marie sent 2 inexperienced young workers to install my tile (one had to be shown how to grout my floors) ....and now the grout lines are cracking and look terrible. The guys sent out to do the repairs to the grout told me it was installed wrong but only filled in the cracks with their fingers and told me this was the proper way to repair the cracking grout. Needless to say, my grout is cracking again! :( What a headache dealing with their office staff too. Do yourself a favor and hire a reputable company!

Joyce F.

10/02/2014 12:00:00 SA

So if you are high maintenance and need all that attention and hand holding, go somewhere expensive and pay for it. Otherwise, this place is quite the find.

A hole in the wall location that has contractors going in and out for the best selection and prices in Phoenix. (They should know where to go!) I was amazed at the prices, the selection, and the quality of the products.

So here is the deal; I found beautiful porcelain wood tile like I could not find elsewhere - at almost half the price - and I had been shopping. (From Italy no less!) But really, all the tiles there are amazingly priced way below anything else I could find. And the selection was endless. So this is not a beautiful store with everything laid out so fine. You need to go through it and do your legwork. But rest assured - it is worth it. I saved a lot of money for an upscale look. AND they delivered it on a Sat!

And now for the installation. I had my own installer tentatively picked out. But when I casually informed the owner, Marie, my installer price tag, she easily beat it. I hesitated - did I dare go with an unknown? Well, I gave it a go and did not regret it when the work was done. I only had one installer, so good thing time was not a factor. But honestly, he was a craftsman with good work ethic, did a great job and cleaned up after himself when it was done. So all good here!

Michael B.

07/03/2015 12:00:00 SA

If you are looking to save money this is definitely the place to go! We just had 18x18 Travertine installed on out entire first floor. You might be able to find the stone for the same pricing other places, but you will not be able to beat the cost on installation! The guys that installed the tile did an awesome job. They had 15 years experience and it shows. Our floors look absolutely perfect and we could not be more pleased.

Mark M.

12/05/2014 12:00:00 SA

This the place to go for flooring! I was a little skeptical at first based on the other reviews, but I gave them a shot and was pleasantly surprised. I did quite a bit of shopping around from big box retailers to Craigslist ads, and Arizona Discount Flooring offers by far the best quality at the best price. I would highly recommend stopping in for a quote at the very least before committing to any other vendor.

Amanda R.

2/13/2018

My husband and I were recommend to Marie at Arizona Discount Flooring and we couldn't be happier! She has the best prices in town. She is extremely knowledgeable in every aspect of flooring.. it was a nice break from the typical pushy salesman type stores that are trying to push a specific product.. we will definitely be going back!

Brandon B.

5/19/2014

Called to schedule an estimate for a 7100 square foot office space to redue all tile and carpet. Lady with accent answered the phone very rudely and when I asked to speak to a sales associate she ask me "for what?" ummm flooring maybe. Not a good start and decided not to go any further.

Francesca H.

3/18/2015

We have visited AZ discount flooring over 3 times to get flooring for our home in buckeye. Every time we come in the service is amazing and we get the most amazing rates on flooring. Maria is so accommodating and skilled in many languages that really set her apart. All I can say is great flooring and amazing service. Thank u again Az discount flooring.

Tony R.

05/12/2016 12:00:00 SA

Would give a negative if I could. The owner, Marie is a complete nightmare to deal with. She will not return calls, then yells at you because she did not call the right person to schedule and install, then expects you to pay her installers a service fee for their screw up on the job. Absolutely no professionalism at all. Caught her installers in a lie and they stole a full unopened box of laminate from me and only issues a refund after I showed her pictures of her guy taking my stuff. Unfortunately she knows just how far she can push without putting herself into a lawsuit or handcuffs. She even told me that she was tempted to come out to the job and kick my ass because I told her installer that she was a crazy b!tch. Yet I had not done so, however she is one.

Tony M.

4/21/2016

If you saw this place on Craigslist, don't waste your time. NONE of the tile they sell is anywhere near .89 a sq ft like they advertisement on Craigslist. the store is in a bad area, no clear entrance. I was very disappointed when I drive there from Goodyear.

Jami G.

5/30/2017

Great prices! The owner was able to work with. Us and gave us a deal we could not beat. I would recommend this place to anyone.

todd h.

1/25/2013

This place is a joke. They post great prices on Craigslist but thats where it ends. Ive called/emailed their Mesa location 4 times over the past 7 days. No return call or email. I then called their Scottsdale location and he couldnt explain Mesa. But he took my info and was going to call me back shortly to set up an appt to come by with samples and to measure. Two days go by, no call back. I called back again and he said ""well how much carpet do you need" Apparently because I only want one room done, I am unimportant. Good luck with your business

Jessie S.

06/04/2013 12:00:00 SA

I just finished an extensive remodel of our house. AZ Discount Flooring did all the tile and shower demo and then they also installed a new tile shower, tub wall, tile floors, bathroom & kitchen backsplash, carpet in bedrooms, and wooden baseboards throughout the house. They also cleaned and sealed all the tile afterward.

It turned out beautifully. I am extremely happy with the final product.

Pros:
AZ Discount Flooring had the very lowest priced travertine I could find ANYWHERE. I did extensive research and their price ($1.99/sq ft for 24X24 travertine) could not be beat. Their install price at $2/sq ft and $1/sq ft to clean and seal was also quite reasonable. I had three different installers quote me anywhere from $3/sq ft all the way to $8/sq ft to install travertine.

The quality of the materials is excellent. I absolutely love my floor tiles. They are beautiful. The glass tile and backsplash materials and the wooden baseboards are also very nice.

The quality of work performed was also good. My floors are all even and the grout lines are 1/16 and look fabulous.

At the end of the project we had a surplus of tile and the owner, Marie, took the surplus and gave us a refund--keeping us below budget.

Cons:
The store seems to do alot of business with contractors and sub-contractors. Because of this, it is difficult for a layperson (like myself) to schedule and communicate plans. Do some research on what you want before you go in and make sure you are prepared with your measurements and exact list of what you want.

Different crews do each part of the job. I had a different crew for my demo, tiling, carpeting and baseboards. This can be confusing as some parts of the job (like who re-installs the toilets or who demos the baseboards) could be performed by many of the crews. Make sure you nail down all of these details to avoid confusion.

The project took about 2 weeks longer to complete than originally intended. This was mostly due to a 1-2 person tile crew. They did an excellent job but probably needed more help.

Bottom line is that you get wonderful quality for a very low price. The trade-off is that you have to be the one who is on top of the project and be organized because this place is crazy busy. If you are looking for alot of hand holding and quick return calls, this is not your place. If you are looking for the best deal possible and you are patient and willing to do some work--contact AZ Discount Flooring.

J G.

2/15/2016

Don't waste your time. Poor customer service. The owner Marie has no idea what's in stock, has an attitude, and never returns phone calls. She doesn't stick to her word or the set schedule.

Dustin V.

05/12/2017 12:00:00 SA

horrible. no communication. call, call, and call...wait, wait, and wait. but they will let you pay quickly. no courtesy to show up for appointments until you call; no courtesy to return calls or follow up after actually answering the phone. It is as if they do not want the business...must be a front for something else...

Christian M.

2/15/2015

Best place to get any flooring you could be looking for. Very helpful and affordable. I drove all the way from Tucson AZ. because I was short on flooring I was putting down and could not find what I needed in Tucson. I had a great experience with Arizona discount flooring, and I will be using them again!!

Randee K.

10/27/2014

I had my floors and carpet installed about two years ago. Everything looked wonderful. I was so happy. But, about 3 months ago, the carpeting started looking wavy. I had never seen this before. I called Marie, she sent out an installer, he fixed the problem and my carpeting looks beautiful again. I thought it was wonderful that she stood behind her workmanship 2 years later. Thank you, thank you, thank you!!

Dafra S.

03/06/2013 12:00:00 SA

Stay away from this place. Their post on craigslist is a joke. They never showed up on the schedule date to do the work. I had to call them, they sent the wrong material I ordered a job that was supposed to be 2 days took over a week. They sent this guy who was terrible, first he didn't speak English so he had to communicate thru someone else, I couldn't wait for them to leave my house because he was so unprofessional. They didn't finish the job and cost me any additional repairs. I had to pay more than originally quoted because supposedly the office forgot or didn't tell them the scope of the work. Even for free I wouldn't want them to do any work for me. Stay away from this place its a rip off. After I told someone about whom I have he told me start praying and he was right.

Robyn G.

10/27/2014

I said all right after reading a couple of the better reviews... I don't need hand holding and I am not high maintenance. I called for a small tile job in a low end rental property. The first call went great. After that, completely and utterly downhill. Unprofessional, unethical, and disorganized. Scheduled for measurements (which I paid $50.00 for), guy didn't show up. Called, Marie said she forgot to tell him about it. Re-scheduled. Guy went and took measurements. Was supposed to get a bid the next day, in the morning. Called, Marie was behind. No bid. Called later in the day. No answer. Texted Marie. Said she would have it soon. Evening, no bid. Called. Marie said she was working on it, gave me a deal on my tile. Um, wrong tile. Marie texted me a bid. Measurements were over 100 sq. ft higher than what I had measured, not including the extra 10% of tile needing to be ordered. The next day, I finally got the bid. Called several times throughout the day, no answer. Next day, called again. Finally someone answers. Marie is out of the country, she has no idea what is going on, has to find my paperwork and will call me back. At this point, I threw in the towel and decided I didn't trust them to actually put in the tile and do a decent job. I called someone else to install, figured at minimum I could still get the tile from them, the prices were good. The new installer told me to go to Floor and Decor, prices were better. Service was better. Done and Done. Went to Floor and Decor, picked out tile at $.16 cheaper per sq. ft, bigger selection, better tile. New installer at the house now laying new floor. Done and done. You are welcome AZ Discount Flooring for my $50.00. Lesson learned. What a headache.

Jarrod S.

06/10/2013 12:00:00 SA

Marie and her employees are VERY unprofessional! She has great prices on product but stay away from her installers. And heaven help you once she is paid forget it! And she is not BBB accredited as her invoice states (faker). They promise and under-deliver to the max! I have even sent her video to her cell of the mess they made at my house - she could care less! I went to the BBB, she has not responded to them and I am disputing the charge until my home is repaired from the tile guys who were sloppy with the grout, left my toilet ajar from its mooring which is causing a foul odor to be present, destroyed all my baseboards, and did not make all the grout lines even!!! Both my wife and I took 2 days each of PTO from work to get this job done and to this day it is incomplete. She cannot get her tile guy (Martin) to come back because she does not pay. Her employee's and contractors told us that she lies to customers, cheats them out of money, and is very bad pay. Had I known all this I would not have bought from her. Again her prices are so great you get caught up in that fact and assume that the install will be a breeze, we had 70 sq ft of tile and 500 sq ft of laminate for our master bathroom done and they promised a 2 day completion. Not sure what my next step will be if the credit dispute does not go through but I am sure we will have to visit a local Judge to file a civil complaint to get the tile work redone.

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