Kilter Mechanical Cooling and Heating

We've used Kilter for over 6 years for yearly maintenance and for the purchase of two new units. They are always timely, professional and reasonably priced. Brett has been amazing to work with. We highly recommend them.

Amazing and honest people. 5 stars all the way. We had ac problem, their technician came the next day and first he did a diagnostic and gave me a quote for $1700 to replace a part. But then he called in to redo his work because he noticed that his tool were not correct. And then another tech came and did the check again. And billed us $75 for all the work and my ac works fine....

Honest and reliable pretty much sums it up. I could also add very responsive as in day or or next day in both experiences I've had with them. Good company with honest employees.

Have had Kilter come out every year to do the pre summer inspection. They have always done right by me and my equipment. They don't over charge me for anything I don't need and they keep my equipment running year after year. Will have them continue to keep my A/C happy.

We have used Kilter on several occasions over the past few years. Brett is very professional yet friendly. He explains our circumstances and options and we don't feel rushed to make a decision. He never presses or alarms us. One issue we had was when the fan continued to run after the compressor shut off. He advised us how to shut off the breaker for a couple minutes, then back on again. He didn't pressure us to do the more expensive repair (several thousand dollars)--he said if it continued and we wanted to do it, to call him. Fortunately we stuck it out that summer, often flipping the breaker, but the next summer it only happened once. We completely trust him and his advice. His prices are very reasonable for this level of professionalism and service.

Wow, my ac went out this morning. I called Kilter and they came out immediately. Pretty sure my ac was working within an hour of when I called them. That's how fast it was. reasonable priced as well. Thanks guys.

Brett Monik
Was fantastic called at 10 AM they were out by 6 PM diagnose the issues with my air-conditioning unit he was thorough super conscious about
Asking if Shoes needed to be removed on entering the house diagnosed my Thermostat my air conditioning unit he was very knowledgeable very personable I will definitely be calling back this company for future service I give this company five stars easily.

We have used this service several times to fix our current air conditioner.  They are always quick to respond, have reasonable prices, and most importantly to me, never pressure to get a new unit.

Inevitably, we will get a new unit and we will purchase from Kilter's.  We can trust them and I can't say that about other air/heating companies we have used in the past.

Highly recommend.

Needed a repair on our AC unit, which was still under warranty.  Another AC repair service insisted the manufacturer would not cover the cost of parts. Brett went out of his way to look for a supplier who WOULD cover the part (over$600) under the warranty and saved us that part of the repair.

Highly recommend.

My wife and I recently had our air conditioning unit replaced in our townhouse by Brett and we are very happy with how the process went.  I had several HVAC contractors look at our old unit and provide estimates, Brett was the only one that provided a creative solution and did not simply try to put in a newer version of what was already installed.  He took the time to fully understand the space and provide us a quote that was fair and accurate.  The work was completed in a timely manner and we are very pleased with the finished product.  

We look forward to sending some more customers to Kilter in the near future!

Of all the people that I've had come and do work at my house since moving to Arizona BRETT from kilter mechanical is by far the best.

I have had several issues with my HVAC's he is quick to respond does an incredible job and from a pricing standpoint is extremely extremely fair.  Last year I had to replace one of my HVAC systems that was on it's last leg after 20 years. BRETT did his best over the previous two years to keep it alive a little bit longer and it worked however it was time for that HVAC to move onto the great beyond. I priced it up with several companies because it's a big ticket item BRETT came in with by far the best price for the best machine not even close! I think the closest price on the train air conditioner that I ultimately bought was about $4000 more expensive with somebody else

When we first moved to Arizona I did check out a couple of the other HVAC companies such as Howard and a couple of others. You pay for a salesman to come over and tell you this that and the other thing however BRETT and his guys cut out a lot of the fluff which adds to your bill.

If you have any issues whatsoever with your HVAC system this is without a doubt the guy to go to!

Our heat went out on one of the rare days when temperatures went to freezing in Sun Lakes and Kilter Mechanical came out the same day even though it was after dark and took care of our issue. I highly recommend them!!!

I hired Brett Anthony Monik of Kilter Mechanical to relocate the AC Vent in my master bathroom. Brett was initially very professional, punctual and seemed to have completed the work I hired him to do. 24 hours after he moved the AC vent, I noticed a constant dripping/hammering sound coming from directly above the AC vent Brett installed. I called Brett back and he came over the same day to look at and  hopefully correct the issue. Rather than removing the vent to correct the issue, he put a temporary bandaid on the problem and patched the roof hoping it would fix the problem; it didn't. I called Brett again today to let him know the dripping sound coming from the vent is still an issue and is keeping me up all night long and now Brett claims it's a roofing issue. I asked Brett why is this now a roofing issue when I've lived in my home for 6 years and have never had a dripping sound coming from a vent in my master bathroom until now. Brett continued on to say it's not his problem. I told Brett I would be contacting the owner/manager of the company since he was refusing to rectify this issue and he sarcastically stated I am the owner of the company.. Being the owner of the company, I again asked Brett for an explanation as to, why I have water dripping where the AC vent was placed when I've never had this issue before. I asked Brett if the new vent was placed in the wrong area seeking some kind of logical explanation as to why this is all of a sudden an issue. Once again, Brett wiped his hands of the issue and stated  it's not his problem and HUNG UP on me. $1100 later, I have a huge problem as a result of trusting Kilter Mechanical to relocate my vent. My biggest concern is, this issue could lead to other issues ( mold, roof damage, etc) since water is dripping/hammering from my AC unit and into the vent Brett installed. I will be filing a complaint with the Arizona Corporation Commission and the AZ Registrar of Contractors since the owner of the company refuses to take any kind of accountability for this problem he created.

*Full name or not, the fact remains that you installed a vent that is causing a problem that was not there before you relocated my vent. Additionally, if you know what the issue is and what's causing the issue why are you refusing to fix it? Pardon my ignorance as I do not install or repair AC units for a living so no, I do not know what's causing this issue or if it's in fact water/ condensation that's dripping or a part inside the vent knocking/hammering against another part. At this point I'm inclined to believe you have no idea what the issue is either which is why you're being so unprofessional and refusing to fix the problem you created. It is not my fault you picked a profession that requires you to work outside during the summer in Phoenix, AZ. Your 130° work space is what you signed up for. Regardless of who let you in my home, we trusted and paid you to complete a job the right way and you failed to do that. I am now left with a dripping/knocking/hammering AC vent that you installed and refuse to take accountability for. The AZROC will be in contact with you from here.

*My master bathroom addition was completed and permitted in 2013. I do not need a permit to update the flooring and fixtures in my home. Why are you accusing me of not having a permit and what does that have to do with your defective work?

UPDATE: I had to pay a different AC company to come out to find and fix the issue since Brett refused to do so. As it turns out, there was a piece inside the vent Brett installed that rocks back and forth and hits another piece of metal in the vent every time the AC came on. Brett's diagnosis of my roofing issue was WRONG!

Picture below of the metal flap that was rocking back and forth causing the constant hammering sound.

I had 3 companies literally drop me and say they were not able to fix my a/c. It was too difficult of a job. For the record it's summer in Arizona and the inside of my house was 97degrees. All of the other companies said it would just be a disaster and they would have to cut numerous holes in the walls just to get to the a/c.
Kilter showed up, let us know we were basically the home no one wanted to do because the job was incredibly difficult but despite that, they would fix it. A part needed to be ordered so in the meantime our a/c was bandaided (you know, so we wouldn't be living in an oven) once the part arrived, they showed up with an army of three and fixed everything in a manner that was fast, efficient, and aesthetically pleasing. Like I said, We were told by a few other companies there would be holes all over the place but Kilter honestly made it look like they weren't even here.

Im seriously so happy and so grateful for this company. they really did and incredible job and were fast, honest, and it felt like they were really there to help us. I'm very happy with their service and I'm currently drawing a blank on the gentleman's name who basically saved the day(facepalm). Either way, highly recommend

Love the service provided by this company! Our air went out and they called back after hours and were able to have us fixed in under 24 hours! Brett is the best! He always explains everything to us and makes sure we are well taken care of every time! We've trusted this company 3 times now and every time we feel they have been fair and through! Thank you for excellent customer service and keeping us cool!

Moved in with girlfriend who had told me AC units needed to be replaced soon, and ducting was in need of being replaced.  She had an existing mechanical company servicing her two packaged units and said they had recommended to replace them the last couple year..  Reviewed an energy audit that was completed by another HVAC company which claimed ducting was bad, and also had quoted new units.  

Had both reputable companies out.  The current service company didn't send a service tech out to service the units twice.  They did send a salesman out who quoted replacing with two packaged units for $24k, and a multi-split/zone for $26k.

The company that did the energy audit in 2017 also came out and quoted two packaged units for $15k, and a multi-split for $16.5k, and optional ducting / insulation for $4k.

I usually like to have 3 companies quote projects of this size.  Having two who had experience with the house brought me to Yelp.  I found Kilter Mechanical and spoke with a wonderful woman who told me Brett could come out a few days from my call.  

Brett arrived on time.  A bit dry personality-wise which may come across wrong to some.  However he was excellent.  After reviewing the existing duct work and attic, he said that the attic insulation was the biggest issue and we  could do ourselves for $400-650 thru Home Depot.  He did note we would need to extend vents from bathrooms before hand.

He also suggested that we fix a ducting issue with the Arizona Room and the kitchen registers which shared a line/trunk.  He said they could do the duct repairs and service the units either the next day or the day after for under $1000.

Brett and another technician came as scheduled two days later, serviced both of the AC Units (which the second technician said were in good shape and to keep running them!), the second technician then helped Brett finish up the new ducting to two registers.  

When Brett was finished he noted that he also removed slack from a couple of other ducts, and they also fixed a register.  Price of the job was as quoted ($950) and servicing the units was included.

I found our new mechanical company and highly recommend you give Kilter a call if you are considering new HVAC / Mechanical companies.

Prompt, courteous, kind and professional. I called Brett on a Labor Day. He was not plan to work that day. However, he came out to check my AC when he heard of my work schedule is not flexible and an adult need to be at home. Much appreciated. My AC is up running now. This is my first to work with Kilter. Will definitely call them again for any future need. Thanks again.

So I bought a townhouse last summer. The previous owner was very elderly, 100 to be exact. She had moved out to a home, & a flipper bought it. He did some painting & cheap flooring. I bought it because I saw the potential. I knew the flipper did no actual remodeling, so I was a little nervous about the inspection. It came back fine mostly. The inspector sent a drone up to the 2nd story roof, and he couldn't get an exact age on the A/C unit from his pictures, but he said it looked over 20 years old.

Fast forward, I've been here 11 months, & the A/C has worked great. I called Kilter to do an annual maintenance based on their Yelp reviews. Well, I can agree that their 5 star rating is well deserved. From my initial phone call to the visit by the technician, everything was professional & easy.

It turns out my A/C unit is from 2006, & in great working order. Hooray for good surprises. I'm so happy to have found a great new company to take care of my A/C.

Prompt, courteous and professional. Repaired what was needed to get us back up and running at a fair price. I will definitely call again for future service. I was going to give the tech a tip, but he left before I could do so. He earned it.

We've used Kilter Mechanical for a few different A/C related services. Initially, we had a couple of rooms that weren't cooling as effectively as the rest of the house. A contractor had recommended in room mini split A/C units, at a total cost of $6,000. I called Brett at Kilter for a second opinion, and after he got up and looked at the system, he found simple blockages that were causing air flow to not go to those two rooms. An hour and $250 later, we were good to go with consistent airflow in those rooms.

Kilter has also done a seasonal A/C service for us, and their service level and price were both exceptionally good. This company is easily the most honest, straightforward, and trustworthy contractor I have ever worked with. I'll be happy to keep them coming back to help keep our house cool and comfortable in the summer!

If you need anything done regarding your HVAC system, Kilter should be your first call. Thanks again for everything, Brett and Team!

last year... I had owner put in 1 of two ac units .

I, as a past owner of mfg housing dealership in another city , have seen everything ! Had every type of HVAC game you can imagine to over billings. SO yes... I was a skeptic and probably a bit ornery to be honest.

This year the other ac went down.  It looked like it just needed a condensing cooling fan yesterday. They let me replace and only charged for service call no pressure to do the repairs. The fan was nearly frozen and definitely TOAST. I am fairly mechanical and repaired it. But still the ac didnt work...
Greg was sent again today and he was frustrated when it took a bit longer than anticipated . Though I am not a expert ... I am familiar the protocols . This had a clog potentially at the expansion valve and I saw the debris come out of the screen, at best partially clogged but that didn't fix the low pressure problem. He then checked the filter dryer ( they rarley go bad ).
I believe that there was two partially blocked areas of the system ( I know a rare occurrence ) thing is... I feel chills thinking what I may have thought if I wasn't over techs shoulder the whole time.

This experience taught me a lot. Sometimes when things go bad , multiple things can happen at the same time.

I pray I will be a little less inclined to jump to conclusions. Non the less the dryer filter was partially clogged . He adjusted the bill as if he should have gone right to the problem as a personal witness and customer it really looked like it may have been both items. These guys are the real deal! VERY HONEST , GREAT INTEGRITY. They will be my go to guys for as long as I live in the area!  Very fair BILL!!!

Amazing service! I help out with some properties in AZ from afar and have had 2 instances where they got technicians out at short notice.
Their technicians are polite, courteous, prompt, explain everything very well, reasonably priced, I could go on and on.
It really was a pleasure working with them!

Let's start with the Saturday emergency call that they responded to in 30 mins. On site. Their tech was very methodical at tracing the failure and soon knew that our compressor shorted and blew the three-phase service to our house. He isolated the unit and replaced our service fuses at no extra charge.

I figured I'd talk to them about a replacement unit vs. repair. Brett came to the house, took measurements of the utility closet of our 1940 house, and we went through all the current needs and our plan to expand the rear of the house. We ended up with a great bunch of options and we were very happy with our selection.  

Two days later they were out to remove the old exterior unit but decided to install the new unit as well as rework the independent fuse box. The next day they were on time and made quick work of the removal of the old heatpump and worked a minor miracle installing the new unit and the advanced thermostat.

It's been two weeks now and we couldn't be happier with our new A/C. It's quiet inside and out, powerful enough for the whole house with an eye for the future, and so efficient.

These were great people to work with and suggest they be your first choice. I don't think you can go wrong.

I used Yelp to find a company to remove a swamp cooler from my roof.  Was very glad I found Brett and Kilter Mechanical.  They arrived on time and provided a fair price to perform the service.  They were very professional and conscientious in their work.  Even brought a shop vac up onto the roof to clean up after themselves!

I would not hesitate to use them for any AC services in the future.

Love it. They came in 1 hour after my call in the morning and the guy is just so nice and honest.
Price is resonable (compare to another company which I consultant last year, different motors but same problem, need new capacitor. )
And really useful suggestion on my 30 yeae old AC.Definetly will refer to my friends.

These guys were great doing repairs on my condo. They came out right away assessed the situation. Made a temporary fix so I wouldn't be without AC and then made plans to come out again. They also helped a neighbor and friend of mine. She had just had surgery and the gent actually carried a bucket of water to empty for her and rigged it so she wouldnt have to do as much work until the building fixed the ac as it was in the walls and thier responsiblity.

Completed a inquiry form and Kilter Mechanical Cooling and Heating was one of those that responded. Within a few minutes, Brett responded. He was able to come out that day, but, I had a delay on my end and had to reschedule for the next day.

Brett came out or an assessment and deep clean (of unit for a new suite I was leasing). Not only was his price for the service and deep clean very competitive, he did NOT try to oversell me on any other service, replacement of parts, etc. He did point out some issues with the unit, and when I asked if it should be repaired/replaced, he would simply say, No. I just wanted to let you know it was operating at a certain level (or life left).

So, if you need someone who is HONEST and is more interested in you calling him back when there IS an issue, I would recommend Kilter Mechanical Cooling and Heating.

Prior to selecting Kilter Mechanical, I had 9 competing bids for selecting a new AC and renewing duct work from this 40 year old home. Most of the bids were in the range, although a few were off-the-wall work proposals. It came down to two, and Brett won out at Kilter.

On the promised day, Brett came into my home and completed all the necessary duct work, and he pointed out to me many of the flaws of the previous duct work. It definitely needed a makeover. In my opinion, Brett went beyond what needed to be done.

On the 2nd day, Brett completed the duct work while Greg, his assistant, prepared for the pre-installation of the 2-stage Trane. Upon arrival of the crane, it was like clockwork for them to install the AC unit and finish everything up.

There were many benefits that Brett had mentioned at the beginning of our meetings and one was the cost benefit ratio. This man is total customer service oriented and thinking about the total improvement value of your home, and saving the homeowner money for this addition. There is no doubt I could have paid other companies thousands of dollars more while not getting the service and extra care that Brett provided.

The bottom line is that the AC and duct work have now provided us with more air flow to our living and Arizona rooms than ever before. It is like buying a new home. The unfortunate part about this is that from here out, I only get to see and talk with Brett twice a year for maintenance services. If there is any advice I can give, get 9 bids or so, and you will learn more about duct work and AC selections to make a proper decision. For me, it was Kilter, and I don't regret dismissing any of the others.

My husband and I use Kilter for our AC needs for our restaurants and they are the absolute best. They always do a great job and they never overcharge. We usually get a few quotes for repairs and Kilter always gives us a fair and true price. I highly recommend them for any of your AC needs. Personally, we want to say thank you to Kilter for always being honest and doing a great job! Thank you!

This is my third year using Kilter Mechanical for my HVAC needs. All I can say is this HVAC company is FANTASTIC and HONEST.
They don't Pad the bill and try to upsell you on service or product. From my experience if they tell you you need something fixed, you need something fixed, no bull.
I think there secret is they PAY there SERVICE TECHS a great salary with no Commissions,( Commission Insentive breeds Greed) and from what I understand from my tech ( which i've Had for every service call) is if he needs something it's provided. All Service Companies should be operated this way and Honestly.

I called Kilter after a previous company said the repairs to my AC would be too difficult for them. But Kilter came in and quickly diagnosed the problem with modern tools, and said it would be no problem for them to fix. They got it all working again the next day. Will definitely use them again.

I called Kilter to get a quote on a mini-split unit because of poor air flow in my master bedroom.  Brett diagnosed the real cause of the problem and fixed it that day at a significantly lower cost than what 3 other AC companies quoted who didn't even bother to find out why I was getting no air in the room.  Boy I wish I called them years ago instead of believing other AC repair guys who said there wasn't much I could do about the problem.

They went the extra mile. Bottom line - Customer service was on point and my AC is running great! I will definitely use in future! The guy came 2 hours before said timeframe! Amazing.

Helped us out this Sunday when we broke out AC trying to install a smart thermometer. We first tried them out because they had a very reasonable diagnostic fee of $55 which was cheaper than other places in the valley and we suspected that we already knew the issue. The technician was on time,called to give us a half hour warning before arrival,explained exactly what was wrong, & helped us prevent this issue in the future. What is more he was supper polite and professional. He even took off his shoes/noted the sign on the entryway door! Very comfortable with this service and will be using them in the future. Also the girl on the phone asked us if it was our only AC unit for the house (it was) so they made sure to get to us ASAP as it is hot in the AZ summer! :)

I cannot say enough nice things about this company! We live in a multi-unit condo and our A/C was dripping water onto our carpet. From the very beginning with the initial phone call to the repair was so friendly and helpful. Our technician, Greg was THE BEST! He was very honest with us and even gave us tips on how to maintain our a/c unit. I couldn't have asked for a better technician! Most of the time you get the sketchy technician that want to up-sell you on every little thing and advise your units about to break, blah, blah, blah. But not Greg! He's the most kindest tech ever! I highly recommend them to anyone!

I like this company. I've been in the real estate business for more than 15 years and this is who I call to service my AC. The annual service is typically $80-$90, and that is so much more reasonable than many places charge.

My AC unit stopped blowing cold air and the compressor no longer started. I took to Yelp to find a company with good ratings to get this problem fixed. I used the request an estimate feature and requested estimates from many heating & cooling companies. Brett, with Kilter, was the only one to respond in a helpful, personal way instead of just sending what the diagnostic fee was and telling me to call to schedule an appointment.

My AC unit is quite old so I was waiting for the bad news! Kilter sent a tech out early the next day, who found a leaking part, causing the problem. Fixed the part within 40 minutes and my AC is working great!! He was very nice (I don't remember his name) and worked quickly. What I feared would cost me thousands of dollars only cost me $190! The $55 diagnostic fee went towards that - which was also the lowest diagnostic fee of all who responded.

I appreciate the timely & honest work by Kilter and would highly recommend them to anyone!

The people that work with this company are incredible. They are extremely knowledgeable and professional. Their methods on figuring out what the problem is are amazing, as well as being very solution focused. I will never use another A/C company, and will only recommend them to family / friends / neighbors all over the valley area.
They work late if you need them, and will even call you to see if they can help over the phone while they are at another job, amazing work guys.
Very professional, efficient, and kind.

Highly recommend Kilter. They were quick to respond, decently priced and were accommodating with my schedule. Greg was punctual, pleasant and went above and beyond to make sure my AC was running properly.

My air went out over the weekend. . . of course.  My home warranty company sent out a company who did nothing other than collect their fee.  By evening my air was out again.  

I took to Yelp and found Brett.  I was really impressed by many of the reviews which not only praised Kilter, but also had very thoughtful things to say about Brett's approach with customers, his honesty, integrity and dependability.   He was great at explaining my options and narrowed my selection down to three units.  He took the time to listen and evaluate my needs.  No hard sell.  Pricing was reasonable and getting into the 16 seer helped me secure a rebate through SRP.  What was supposed to take 2 days, took 1.  He stayed well into the evening to complete the work.  This was going above and beyond and I can't tell you how grateful I am.  I have yet to run into another company that wants to check back a couple of times in the next few months to make sure everything is running correctly.  Both my parents and sister had units installed within the last year and neither company extended this type of customer service after the check was cut. I am beyond impressed.  

Cleanup was outstanding.  My Trane unit is purring like a kitten.  Air is ice cold.  It's so quiet that I can't even hear it come on.  You cannot and will not go wrong with Kilter.  I won't be calling anyone else in the future. . . hopefully I won't have to for a while.  :0)

After 10 years of living with a 23-year old sub-standard, noisy HVAC furnace units that we were keeping together with spit and bailing wire, we decided to bite the bullet and replace both units.  

Enter Brett and Steve, they figured out how to solve the builder's poor architectural design by lining the air handler closet with sound dampening insulation, fixed problems with our duct work and installed a new intake vent in our master bedroom to solve an air flow problem.  Brett was also able to give me the best price on a variable speed Lennox 5 ton HVAC system with 20 seer rating and a 4 ton 2-stage Trane system.  And believe me, I did my due diligence by interviewing 4 companies.

But I was most impressed by Brett's professionalism, patience and work ethic.  Brett wouldn't sell me something that was not the best solution, wouldn't promise a result that he couldn't verify, wouldn't show impatience with a client that constantly changed their mind, and didn't leave for the day without cleaning the workspace and complete the job for the day (working 12 hour days on 2 of the 3 days he did the install).

I am happy to recommend Brett Monik and Kilter Mechanical to anyone who is looking for a great, honest HVAC designer, worker and sales person.  If you have to have a HVAC repairs or need to install a new system, then you can't go wrong hiring Kilter Mechanical.

Brett was our saving grace Sunday evening when our A/C failed.  This was my worst nightmare come true when the A/C started blowing hot on my 9-month pregnant wife and I.  After calling two other places (AZ Dukes of Air and another suggestion from a friend), I was turned down for service by AZ Dukes and got no answer at all from the other place.  As it turns out, I should have called Kilter Mechanical first.  I called and left a message that was returned within 10 minutes or so.  Brett was more than happy to come take a look at my system immediately.  He arrived less than an hour after my initial call.

His customer service was superb and he had us up and running in no time.  Brett diagnosed a faulty capacitor and even did a leak diagnosis free of charge when he saw that we were significantly low on refrigerant.  

Thank you again for taking time out of your Sunday evening to come to our rescue!  And no After Hours fee either!

So I used a different company last year and I felt that the tech that came out (see later comment on that) upcharged us when doing the work mind u this was a place of business that friend on mine worked for...so I followed the reviews on here instead and I was happy when Chase came out which mind you was the same day found it was a simple thing was done quick and didnt push for things I probably dont need quite yet seeing how my ac unit is only 3 years old...I would definitely do business with these guys again.

Excellent service, very responsive and they had someone out to our home within 1 business day for a seasonal service.  Chase was our technician and he was prompt, polite and professional.  Very knowledgeable and even went so far as to compliment the original HVAC company for doing such a solid original install of the system.  We will definitely use Kilter going forward.  No hard sale for a service plan, just kindly presented the information.  Thanks Chase!

If I could give them ten stars, I would. This company is honest to a fault, dedicated to getting to the bottom of the problem without costing an arm and a leg to do it. They even liased with my alarm company to get my thermostat working correctly, which was complicated and way above and beyond the call. They are prompt, polite and stand by their work. Most certainly a rare gem in this field. HIGHLY RECOMMEND!

I loved that they responded quickly for a quote. They came out the next day and where able to find the solution to why we were not getting cold air in our unit very quickly. Wish I remembered the techs name but he was very kind and thorough with the work he did.

Came out on a Saturday for no extra charge to do an AC inspection. Everything checked out good and didn't get the hard sell. Very happy and would highly recommend these guys.

Honest guys. Did all the work, and did not try to sell me things I don't need. Very trust-able people. I am very happy. My AC is running smoothly.

Steve had to save us after three attempts by a different company proved not only to be inept but rude and unprofessional. We had to have our service go through a home warranty company. And after complaining about the long wait and the repeated repairs they sent out Steve. Right away we could tell this was going to be a different experience because not only was he extremely courteous and professional,but he was no nonsense about getting this problem taken care of. Steve worked well into the night and got the job done by 9:30 pm. This guy is a serious Pro and don't even waste your time dealing with someone else. If you want your AC fixed right by a true professional call him first

Scheduling was extremely easy and taken care of from the yelp app. Prices are very comparable and the tech was courteous thorough. Thank you

Awesome, honest same-day service. I used in Scottsdale. Thank you so much for continuing to provide me excellent service.

They came and did the job offering tremendous pointers and recommendations about how to move forward with my problem.

Very happy I chose Kilter! Our AC stopped blowing cold air so I reached out to multiple companies on Yelp and Brett was very fast to respond, got me an early appointment the next day, and was very reasonably priced.  Steve arrived on time and worked fast! I will be using Kilter for all AC needs in the future!

We purchased a home with a multi-unit, multi-zone HVAC system which was very temperamental, likely because it was not installed or maintained by someone who knew what they were doing.  Kilter Mechanical spent a huge amount of time over several visits, as well as contacting the manufacturer regarding correct specs, until they got to the root cause for the problem. I suspect they could have billed me for 2 - 3 times more than what they did. It was very clear to me that they take a lot of pride in their work.  At this point, they are definitely my go to team for HVAC and I would definitely recommend them!

Just had new AC unit put in. Thanks Brett, went smoothly. The wi-fi thermostat is  a little intimidating but I'm up for the challenge.  All you Yelpers I highly recommend kilter mechanical no high pressure sales. Brett is a nice guy with a good demeanor.

***Would Never Recommend***

Our AC went out this weekend at around noon. I called the owner of this company around 2pm to request service ASAP. I have a very pregnant wife that is due in 6 weeks - this is an emergency! We chatted for a minute and he asked me to text him my address, he would come over around 6pm after he got off the job he was on. We though, GREAT, what a nice guy. So we waited around in the hope he would come to help.

Around 7pm, I text him again and asked him if he was still going to make it out. No response. No Call, No Show. Absolute silence. So he basically drug us out the rest of the day, not giving the common courtesy to find someone that could make it out. Our house had reached 90 degrees by then. We had to find a hotel.

The sad part is, this guy was out a few months prior, and I TIPPED HIM $50 on TOP of our $150 bill. Talk about integrity and ethics to people that first PAID IT FORWARD first.

I can't say enough about the tremendous customer service that Brett and Steve have provided.  They answered our desperate call for help as our AC unit went out on July 1st - height of heat and in dire need to keep house and family cool.  They came out late/after hours to assess the need and were able to keep the unit running for a few days until they could get back out with a new AC unit.  They knocked it out in a few hours and reworked/fixed original installation issues in the attic.  
They did this all at a very fair price and with exceptional service.  We cannot say enough about the fantastic workmanship, service, the timely answer in our moment of need and the excellent price to keep our family cool and running this summer!

OuR AC died on us In the middle of the night and we placed a desperate call that morning because we have a 1 year old and small pets. Brett showed up that same day at 7pm on a 112 day and got us up and running in 45 min.

I would not hesitate to give him my business for a second.

I was referred this company by a friend and am happy i used them! My AC went out on a Wednesday and i was leaving for vacation for the weekend, i was able to schedule service the day I returned. I just needed to replace my capacitor and the mechanic was very knowledgable about pricing and future upkeep when i asked about future servicing. I will definitely use them again in the future!

Is there a 10 STAR  option? We were having issues with our AC called out 4 companies to give us an estimate. Brett the owner came out, he was kind and incredibly patient with all my questions. He answered the phone at 7:00 at night when we had a question about the bid. He was by far the most competitively priced and did an amazing job quickly to get out AC back up and running. The office gal was amazing, she was so nice and responded to us quickly with any questions we had. I am so thankful that we found them and that they made a stressful situation better. We had a thermostat that fried, we ordered a new one to match, once it arrived they even came back the following week and put it in for us! Thank you so much! You all were so helpful, professional, and you can truly tell you care about your customers!

I had my some work done on my unit today, it needed to be raised off the roof by a few inches so that the roof can be replaced.  Not only were these guys the lowest bid I received, they were fast, efficient and professional. I am also pretty sure they took out the trash that was sitting my front door!!!! Talk about going the extra mile!!! Hire these guys and you wont regret it!

Amazing company and Brett is great to work with.

It's so refreshing to work with a company that you can truly trust and know that they have your best interest in mind.

Brett got the AC up and running in the house we purchased in 2014 in one visit for a minimal charge as opposed to the other company we were working with that kept coming and trying things and charging us over and over and not fixing the problem.  The last time we had the other guys come out they said it would be at least another $1k and no guarantee that it would be fixed. Brett fixed it immediately and got us through a very hot summer for a minimal charge.

When summer was over and we needed to replace the original unit Brett took the time to research the best, most economical and efficient unit for our needs and then designed a zoning system that would heat/cool our entire home very efficiently using only one A/C unit as opposed to the two that we originally had.

We would highly recommend Kilter Mechanical and Brett for all your heating and cooling needs.

Brett was here today just to do a follow up and see that the system was working properly.  It is working perfect and we couldn't be happier with the unit or the service that we receive from this company.

thanks Brett and Kilter Mechanical for the Awesome job!   Much appreciated

After living in Scottsdale for over 20 years, I finally encountered an AC repair company that is dependable, honest, and affordable. Our AC finally gave after 20 years and although Brett offered to install a new compressor we figured it was time to replace it. Brett showed up on a hot Saturday afternoon and completed the install of the outside component that evening. By Monday the inside air handler, furnace etc. was installed and we had cool air.
Due to our house attic design it was anticipated a large drywall cut was going to be necessary to get the air handler into the attic. Somehow Kilter figured out a way to avoid that.   The install price and price of the unit was competitive.

You will not regret engaging the services of Kilter. I put this install off for so many years due to other companies dishonest sales tactics, repair techs breaking my AC only to come back the next day to fix it.  With so many scammers in the AC business, it was so great to finally find an honest business

My technician was extremely professional and knowledgeable. He went above and beyond my expectations and if I need additional work, I will be calling back! Thank you!

I have had two amazing AC repair experiences with Greg at Kilter Mechanical.  He is attentive to detail, extremely AC knowledgeable and truly a professional in everyway.   They are fair in their AC pricing and will not upsell.  If you need your AC fixed, this is the company you want to call!

One of our two 18 year old units stopped working a few weeks ago and Kilter was available to come out almost right away. The tech that came over was very friendly and professional. The second unit failed this last Friday and Kilter was not available until the next day so we had someone else come look at the issue and misdiagnosed the problem completely. He told us we had heat pumps and that it would make more sense to just replace the units. The guy was very friendly, seemed knowledgeable and genuine, so we trusted him and spent the rest of the weekend getting quotes on replacement. When Brett from Kilter came over, he first asked to look at the issue rather than jump right into providing a replacement quote. He, along with the others who came, confirmed that it was NOT a heat pump, AND, he figured out the true problem was not a refrigerant leak but a bad circuit. He replaced the circuit board and saved us from unnecessarily spending $7k+ to replace that unit. We know we will need to replace them soon, but having the time to really shop around and plan it out is all thanks to Brett's mindful and honest service. HIGHLY recommend calling him FIRST!

After doing extensive research and getting the opinion of many of my neighbors, we chose Kilter Mechanical Cooling and Heating to help us when our 2nd floor AC stopped working.They were on time, polite, full of useful information, and didn't attempt to up-sell! They even checked our first floor unit for free (per my request), just to make sure there weren't any issues lurking in the near future. We will definitely call them next time our AC starts acting up. :)

I am an out of town home owner, they were able to get to my property within the hour to diagnosed and solve the problem. There was no extra charge other than the trip fee. Excellent customer service too.

This morning I woke up and I knew right away something was wrong, it was about 90 degrees in my house and the AC was on.  I checked the vents and no air was coming out.  I have had to call my home warranty company 3 times in the last year for my AC going out.  My home warranty company assigned me to Kilter and Greg came out to fix my AC on the same day, he even showed up early and started working on it before I got there! Greg was very polite, professional, and I could tell he knew what he was taking about.  Greg explained what was wrong with my AC (coolant leak) and fixed it right away.  I will be going to kilter for all my AC needs in the future!

I used Kilter to repair a blown motor in my A/C unit and I was very impressed with their service. It was bar none, the best repair technician experience I have received and I would highly recommend them. They responded quickly to my request for a quote and had some one over the very next day to fix my issue. The technician, Greg, we fantastic.  He was very honest about what was wrong with my A/C unit even got it working temporarily until the replacement parts were shipped. He even let me know that I didn't have to replace the part if we didn't want to.  He did a fantastic job. I will use Kilter again for any A/C units I have and will recommend them to everyone.

Worked with Brett to get a quote on 2 x 3 ton systems.  Liked the fact he was not a sales person and gave honest and clear answers to our questions.  His cost was very comparative with the other quotes we got.  In fact most of the other companies promoted installation setups as their advantage over other companies that Kilter already does.  

The install was GREAT.  What I thought was a simple install, they started at 7:30am and completed at 10pm that night.  I was impressed that they took their time and did a good job and did not rush to make a 5pm deadline.  They had to rebuild a lot of the builder grade duct work and installation, which was part of their installation ( the other companies put in line items on the quotes to cover these costs and at twice the cost of doing the work).  Brett and team even came back to go over the system to make sure it was working correctly and the system setup/ thermostat with us at a time of our choosing.

I was very pleased with our decision of going with Kilter and would highly recommend them to anyone getting a new system or any work on their AC.

Hands down, these guys are the best.  Not only do they know their stuff but they go above and beyond to provide phenomenal service.  Our AC  unit in our guest house wasn't working at 4pm on a Friday and we had people coming to stay that night.  I called Steve and he said he was in the area and could be there in 10 mins.  After diagnosing the problem Steve called Brett to see if they could track down the part they needed on a Friday evening.  During the process they spotted that one of our other units was over heating and fixed that too.  Several hours later and well into their Friday evening, everything was fixed and our bill was incredibly reasonable considering the short notice and time of day.  Honest, fair and hard working.  So rare these days.  Thank you!

After 2 other AC/Heat companies misrepresented themselves, services and fees, we were fortunate to call Kilter Mechanical to check our non cooling AC Unit. The owner, Brett Monik, listened and  arranged an appt within 24 hrs. To our surprise he called us back with a same day appt! He understood the consequences of no AC in the Valley of the Sun.
Greg Harris is the capable Technician that came to inspect our cooling problem. He immediately diagnosed the problem and corrected it. We were amazed. His success in fixing our Unit was not because it was simple! It was because of Greg's knowledge of his profession.
He conducted himself with friendly and non-stressful manners. Needless to say, we give the Kilter Mechanic Team 5 Stars!  Thank you for your honest and fine service.

This company was great.  They were at my house within 1 Hour of my Yelp Inquiry.  They were able to get my repair done for a thousand less than a competitor who came to my home.  Both Steve and Gregg were very friendly and helpful, and I would definitely recommend and use them again.  They are fair, and affordable.  A+

Phenomenal service. I am very thankful for Steve's visit in particular. He is sharp, professional, and determined to get the job done right (even if that means getting into an attic). Additionally, he was very knowledgeable and helpful, informing and guiding me on an array of questions and identified issues. As a result, I plan to stick with Kilter for all future Heating & Air needs.

I have been using Kilter Mechanical for my personal home and a building I manage since 2015 and there is NO ONE ELSE I would use.  Both Brett and Greg are beyond professional, punctual, knowledgeable and thorough.  I can be out of town and call with a tenant issue and they respond quickly, diagnose the issue and get it repaired!!  I NEVER have to call them back for the same issue and my tenants all love them!  The building has had a few complicated issues, but Brett and Greg have worked through them and my 28 units are working great!!  I cannot tell you all the problems I had prior to finding Kilter Mechanical!  Can't say enough wonderful things about Kilter Mechanical . . . you're nuts to use anyone else!!

Brett was great! I had another company come out because my AC unit would not turn off. The other company told me I had to replace the unit because the coils were frozen solid. I turned off the unit for 3 hours and then ran the fan for 2 hours when Brett showed up he said everything the coils were defrosted and the unit looked fine, no problems, no leaks, nothing needed to be replaced. He just checked everything over then replaced my filter because it was dirty. Brett saved my 7K! ALWAYS get a second opinion.

Great customer service, quick repairs, and good prices! We will definitely be using Kilter in the future!

After 4 days with half of our AC system on strike and 3 fairly useless A/C service providers, Kilter Mechanical has solved our issue.  They are actually fixing it now.  Previous providers either could not diagnose or repair it.  Steve from Kilter Mechanical rocks!  He was professional, interested in understanding my problem, clear in his intentions, and most importantly, FIXED THE PROBLEM!  While other companies focused on what could not be done, Steve and Kilter focused on the solution.  I highly recommend Kilter for your AC repair needs

This company is so wonderful. Bought a house yesterday and AC went out today. They totally saved us. They were here in less than hour fixed the problem at a great price. We have dealt with a few AC companies and this is the first honest company we have came across. Thanks Kilter for saving our day!!

One word sums Kilter Mechanical up EXCELLENT it is refreshing to work with a company in the valley that is honest, hard working, and goes out of their way to provide excellent customer service, joined together with their overall knowledge is a winning combination. I looked at numerous companies to install a new Trane system in my home, and Brett (Owner) was easy to do business with and no hard sales tactic....just the honest truth of what was needed to do the job. I would highly recommend this company !!

Great service, submit their request to yelp, get the responses within 10 minutes. They send people within next hour, AC is fixed within next couple hours. Very professional and polite.

Brett has rescued me many times... even late on weekends.  He fixes problems that other HVAC people have only temporarily fixed (I never found out the other company didn't really fix it until I switched the system from heat to A/C or vice versa).  Once HE fixed it, no other calls were necessary.  

Six years ago I finally needed a new system.  Brett and Steve got it installed quickly and my bills dropped considerably (I went with Brett's recommendation).  Six years later I am still not having any issues and I'm still saving on bills.

This company is a real diamond in the rough.  They are pleasant to deal with and excellent prices on service plans.  I had such a great interaction with them that I have already begun recommending them to friends.  The service tech could not have been friendlier and more knowledgable about air conditioning units.

As usual my A/C system decides to take a dump smack dab in the middle of summer. Contact my home warranty company and they send someone out, that can't get there until5 days later, just to have them do a crappy patch job and only manage to keep the house cool for 3 days. I contacted home warranty again and this time I told them I could not wait another couple days to have somebody out to fix the problem. They searched around and finally set me up with Kilter. Within no more than 2 to 3 hours I had a technician at my house working on my system. He was extremely knowledgeable and very pleasant and stayed here for close to four and half hours making sure everything was fixed correctly this time and the air was blowing cold. It doesn't surprise me to see 55 reviews with a five star rating for this company, they deserve it. I will never use any other HVAC company for any of my future needs, these guys have earned my business.

Wow.  SO thankful for Brett at Kilter!  Answered courteously and promptly to my request for a quote, communicated when he would be arriving and provided honest, FAST service with a professional and friendly demeanor.  Literally everything you could ask for when your AC decides to konk out in the middle of the AZ summer!  No sales pitch, just top notch service all around.  I'm so glad I found him!  THANK YOU Brett!

We called the scheduler in the mid afternoon on a Monday and we had a technician out early the following morning (8:30). He called beforehand and arrived on time. Chase was courteous and after getting the details about my issue, promptly got on the roof and assessed the issue. It was determined that it was an incorrect wiring set up in my Nest Thermostat unit. He quickly changed the wiring to the correct configuration (easy to do on the Nest), then went back on the roof to make sure it was working properly and the unit was in good shape. Since it was a simple fix, it fell within the service call charge and was complete within 30 minutes. I appreciate that he gave an honest diagnosis and dealt with a simple issue and got our A/C working again. Will use Kilter again in the future!

They came diagnosed the issue and had my AC running same day!  Greg was my service person so great!  So happy with this truthful knowledgable company will never use anyone else!!!!!!

Very quick to respond, and extremely affordable with both their initial quote and their final bill.  Also went above and beyond in seeing additional related issues to my furnace problem, and solving them quickly, efficiently and affordably.  Would highly recommend their services.

I have had nothing but a/c issues for the past four years, every summer, even in the winter! I had a new unit installed a year and a half ago, and still nothing but issues. Today, this company came out 2 1/2 hours after being contacted on a Sunday, and finally fixed the issues. I have had MANY companies come out and fix my issues but I finally feel like this time it is actually fixed. Thank you SO much. You will be my a/c company going forward and I will refer you to everyone I know and on social media!

Professional and honest company!! The owner came out for my emergency fix within the hour!! I will be using them for all my AC needs from here on out.

I have worked with Brett on numerous occasions both professionally as a Realtor and personally. He is always extremely prompt, professional, and knowledgeable. I will continue to use him for HVAC repairs for my home, my rental properties, and will not hesitate to refer him to my clients buyer or selling a home.

Brett fixed my heat pump quickly and for a good price. He even fixed a few connections that the installer had left in a dangerous condition. He gave me a clear and detailed quote before doing the repair. I highly recommend.

So happy with Kilter service. Brett could of easily just told me to call a roofer, but out of the goodness of his heart he investigated the roofing issue and explained it to me so I could understand. I would trust this company to give good and honest service!

All I can say is WOW!  My air conditioning started blowing hot air.  Nobody could get out for several days, after all it is July.  Spoke to Brett at 1 pm and offered to be out between 3 and 5 the same day!  He actually beat me to my house by about 10 minutes and waited for me to get home without complaint!

He went and did his thing..  came in and told me he not only fixed the unit that was giving me trouble..  He put 1 pound of Freon into my second unit!

Not only is the one that he came out for running better than it has in a very long time...  My second unit is working even better that it was!

Brett is professional, polite, hard working, and real good at what he does.

As a Realtor, and a trainer, I am always looking for great tradespeople.  Now I FINALLY have an HVAC person that I can reccomend to the 100's of Realtors I work with on a regular basis.

Thank You Kilter Mechanical, and Thank You Brett!

Excellent and professional service. I called Kilter to see if they did tune ups like companies that advertise on the radio.  I am so glad I checked the reviews of these companies that advertise as they were not that good. Researched and found Kilter, which has all 5 star reviews. Talked with the owner, was very informative and he let me know that there tune up was only $80.  Greg, the service manager was there the next day. Greg went way above and beyond what I expected for servicing, spent 1.5 hrs. I probably saved a lot of money by getting this service, I will never call anyone else.  Highly, highly recommend.

I can't even say enough about how wonderful this company is. All of the reviews are spot on. My air went out last night and i waited till they opened at 8:00am to call. It is now 9:52am and my air is back up and running. Greg the technician explain everything to me and why it was down and was extremely thorough. Yes it was a minor fix but the level of service and quickness was absolutely amazing. I will be calling them for all my future needs. Thank you Greg!!!!!!

Kilter Mechanical is awesome!

I was having issues with my air conditioner and in June I had called my home warranty company.  After 3 different companies coming out in 2 months and not solving the real issue they sent out Brett from Kilter Mechanical.  

Brett came out late in the evening and I told him all the issues I was having.  He then climbed into my attic to look at the air handlers.  The 3 other companies had not done that.  That was when Brett figured out what the real problem was and came up with a solution.  He fixed my unit to ensure I had cold air blowing until he could fix the real problem.  

Brett and his team were professional, honest and reliable and kept me informed every step of the way.  They fixed the system quickly.  No surprises!.  I now have cool air blowing in my house!  

I would recommend Brett and his team to anyone.  They are amazing!

This company is amazing.  My town house has vaulted ceilings on the second floor and in the past I have had several companies look at my air unit on top of my roof and refused to help me. This company has no problem with where my ac unit is and how steep the roof is. They also have given me amazing same day service on New Year's Eve when I know they probably wanted to start their holiday.  They are thorough and know what they are doing even going as far as fixing things that other companies did incorrectly to make sure that my 33 year old ac/heater combo was working well.

My home warranty company found Brett after the previous technicians failed to get there and I'm really glad that happened.  Not only was he able to diagnose it and figure out how to repair it, this guy was responsive. How many times do you call service people who either don't answer their phone or never call you back? Brett is actually very attentive and a hard worker to boot.  After the first repair fixed the issue, an hour later a second part broke. My renters called him right back, he came back after hours, figured out this issue and got everything going within a day again.  My renters were super happy with him and he was great when I talked to him. I will call this man when any AC issues arise for me at my house or my rental in the future.

I had two 16 y/o Trane air conditioners replaced by Kilter with 16 Seer Trane split systems and Ecobee3 thermostats.  Pricing was very reasonable. Installation was performed in 1 day. Brett, Greg and Steve were very professional, knowledgeable, courteous and friendly.  I would highly recommend this company for any future AC needs.

I have had several AC companies come out to my home via my home warranty. However, none of them compare to Kilter & specifically Steve the general manager. He not only called me within an hour of my request but it was on a SUNDAY! Also, we needed a certain part so our AC would work again and he drove all over the Valley to find it and came out that day to install it. I will never use another AC company again. Steve & Kilter have my business for life.

I requested a quote and within 10 minutes received a quote.  I asked when the earliest I could schedule a tech to my house and Brett, the owner, had his tech out the same day.  I was pleasantly surprised they could squeeze me in so quickly especially on a Friday leading into a holiday weekend.  The tech was professional, called 30 min in advance, completed the job thoroughly and was done for the quoted range in price.  I am impressed with the service I received today and would highly recommend them.

Even though I contacted them on a Sunday (and a holiday), Brett responded quickly and scheduled my non-urgent service for the next day. They came out on time and washed the coils on our A/C unit. They did a great job for a *very* reasonable price (less than half of what another company had quoted). I was impressed and will be calling them again when the need arises. Thank you!

My experience could not have been better!  Yesterday our A/C started blowing warm air around 4 pm.  We toughed it out overnight, but I called first thing this morning to see if they had any availability.  The call was answered promptly and the guy I spoke to (Clint I think) got us an appointment window of 3-5 pm.  The technician Chase arrived right at 3 pm and immediately set to work.  He came inside checked the air flow and a few additional things and hoped up on the roof.  Within 5 minutes he had the problem diagnosed(capacitor on the compressor died) quoted me a fair price and fixed it.  Once the air was back on and blowing pretty cold he came a checked the temperature again and was not satisfied. So he hoped back up on the roof checked the Freon.  We were a little bit low and found a leaked created by a previous technician.  Quickly added some more Freon fixed the leak and now our air is ICE COLD.  I cannot say I have ever had a better experience with a repair man of any kind. Thank you Kilter Mechanical. You will have our business from now on.

Brett was great! He returned my call within the hour and fit me in the same day. He fixed my broken air conditioner and was a life saver! He was very nice, professional, and reasonably priced. I will definitely use him again in the future.

We had a tough-to-diagnose problem that two other companies bailed on. Then Steve from Kilter came out and within an hour he had a solution. Amazing. We ended up asking him to finish a re-install and set up of the AC unit in our hallway closet. Everything went great. These guys know their stuff. We will be calling them first from now on.

Steve just completed a thorough check and clean of the HVAC system at our condo. On-time arrival (actually came out the same day!), evaluated and cleaned my system, all for a very reasonable rate.  Love that there was NO attempt to upsell!  Outstanding customer service. Thanks Steve and Brett. I will definitely be calling you guys again next year.

We have used Kilter to repair AC problems at one of our rentals and also our home.  Beyond impressed how honest and ethical Steve is.. it's a rare occasion you find someone in the service industry you really trust.  Reasonably priced, with customer service, knowledge and professionalism beyond compare!  After dealing with other shady companies, we are thrilled to have found an AC company in Scottsdale we absolutely trust.. and definitely recommend!

From the beginning of contact I knew I was in good hands. Shara was quick to respond to my initial request and worked hard to get me scheduled. It took some time to get Kilter requested through my warranty and I am so glad we scheduled with them. Our service guy came out and diagnosed the problem right away. We had been dealing with a frustrating back and forth with another ac guy and electrician, who both were unable (or unwilling) to resolve the issue. Close to two weeks without working air conditioning in Arizona is brutal. Thankfully we have two units and were not living in the home. Nonetheless, the issue was an annoyance. Kilter came out and set my mind at ease by stating that they were there to do the job from start to finish. Their guy (and please excuse me as I've forgotten his name and am too lazy to go upstairs and grab his card) was highly knowledgable, efficient, and trustworthy. I will be using Kilter again 100%. It is a good feeling to know that someone else cares for your home as much as you do. Thank you, Kilter!

Brett from Kilter Mechanical fixed my broken A/C unit in 2014 so I wanted him to check out the systems before it heats up again. Turns out I had wires that burnt off and I'm amazed it worked at all. Brett and Steve check so many more things on the units than any other company that's worked on them before (the units are almost 11 years old). Other companies just wash the outside of the units if you're lucky, but these guys open the top and clean them from the inside out. They checked everything from A-Z at a fair price.  I wouldn't hesitate to call them again and I definitely recommend them.

So amazing! After dealing with a different company, that left me with no AC for days, I was extremely grateful and impressed with Kilter. They went out of their way to come fix my a.c. the same day I contacted them!

This is an amazing company! They are fast, honest, and reliable. Our air conditioning unit recently started blowing hot air, and once the call was made, their worker arrived later that afternoon. He quickly assessed the problem and fixed it. After horrific experiences with other companies, there is no one I would trust more!

Our A/C died over the weekend. Thankfully we had a home warranty company (Old Republic) that helped out, but the initial contractor never responded over the weekend, so I requested a new one and ended up with Kilter. I'd never heard of them before so was a bit leery, but had my concerns eased a bit when I saw the other positive reviews here on Yelp. Steve, the general manager, was at my place (96 degrees inside!) within 4 hours of calling Kilter on a hot, probably very busy Arizona summer day. I have a 21-year-old system, and Steve got it working again promptly. Unlike most companies I've used, he never tried to sell me on anything. Just prompt, courteous service. He also stood out by not telling me how much my 21-year-old system ought to be replaced. In fact, he suggested I wait for 1-2 more years until there is hopefully some newer technology hitting the market that will be more efficient and cost effective. Very positive experience.

Our problem was a warranty issue and Brett was out quickly and not only did he fix the warranty repair but other issues that were not done correctly by the previous companies!  Very trustworthy, honest, knowledgeable & reliable!  Highly recommend!  Great Service!