Nest Pro Az

Amazing service!

I had followed the instructions to install my thermostats and tried Nests customer service but was unable to successfully install my thermostats on my own.

Ralph arrived on time, installed 2 thermostats and my smoke/carbon monoxide detector, as well as went over a few maintenance recommendations with me to make sure my air conditioner ran efficiently.

If you're installing any Nest product and need help with the installation, these are the guys to choose!
Ralph was immensely helpful with the installation of my Nest 2020 thermostat. I had run into an issue with the installation and he noticed what's wrong right away. Thank you Nest Pros!

Nestpro did a great job. They were able to come and complete my job with short notice. We ended up having a missing part and instead of rescheduling the tech took the time to go get the part to complete our job same day. I will definitely use them again when I upgrade and get more camera for my best system

Ok, these guys are fantastic! I bought a new place, & weeks ago I ask an electrician I've used in the past about installing a new Nest after I moved. He said he didn't install them. I thought that was odd. I had one installed by a contractor in my last place & it was quick. Anyway I went to Yelp, & found these guys.

Ralph totally worked with me through some scheduling challenges. When we finally worked it out, he sent his two guys out to me the same day on a Saturday. They were professional, friendly, & had the job done in about 15 minutes. I absolutely recommend using them. I'm super happy with the experience.

Great experience. Communication was excellent and the install was perfect. Definitely recommend this company and Ralph did an amazing job!

After installing my previous Skybell video doorbell, and failing miserably, I decided not to risk it with my new unit. I received my new Nest Hello unit  on Wednesday (along with the new Nest Hub Max), and found Nest Pro AZ in Nest's online list of installers. After seeing their 5-star rating and reading the glowing reviews, I knew I'd found my installer. I requested a quote online right away--it was about 8 pm Wednesday night. Within a few minutes, I received a text--which was the communication preference I choose in the quote request. I was already impressed. Lucky for me, they had an appointment available at noon the next day. I snagged it. I got a follow-up text Thursday saying they could arrive earlier if I was available. I was, and Marvin (the installer) showed up early, as promised. Marvin was very engaging, chatting comfortably and being very complimentary of my home and neighborhood. He worked quickly, and helped set up my iPhone to receive notifications from the Nest app. He was great! After installing the doorbell, he offered to look at my two Nest thermostats, and entered a code that extended their warranties. Marvin charged me the $85 quoted price and was gone within the hour.
I do plan to purchase more Smart Home devices to connect to my Nest Hub Max, and will definitely reach out to Nest Pro AZ first.

Nest Pro AZ installed my Nest Hello video door bell and did a great job! From my initial inquiry to completion of the job they made everything easy and convenient, I couldn't have asked for anything better.  Upon scheduling they had me text a few pictures of my existing doorbell/chime to see if it was compatible, (as I expected it wasn't), but from the pictures they could tell me exactly what the issue was, how they would fix it, and were able to determine the necessary parts and brought them to the install which I so appreciated! (No second appointment needed- one and done!)  Everyone I worked with (Anastasia and Ralph) were both professional and personable.  Ralph got my doorbell up and running in no time and showed me how to use the features.  Thank you Nest Pro AZ!

The service of this place is impeccable.  I had them install 2 Nest thermostats and Nest doorbell.  Prior to them coming out, all my messages and text were returned almost immediately.  Ralph, my install guy, worked fast and walked me through the setup and offered lots of good advice. He even advised me about the credits offered by SRP for installing my thermostats. Plus charged me LESS than the quote and I didn't even ask for it.  No complaints here and would not hesitate to recommend anyone installing a Nest device.  Yes - you could probably do it fine on your own but just something about the piece of mind of a professional install.

Really fast response to an issue I had while installing my Nest. Anastasia gave me instructions over the phone, that did the trick, and I easily could have left it at that, but I wanted confirmation both the heating and cooling system worked with the Nest, so I opted for a visit at a time that was more convenient, and I wanted the entire system ready for the transition from winter/spring/summer.

The tech was genuinely honest, as most companies require service calls 2x per year, even on new AC/Heating systems, but this tech suggested the system is in great shape, and we are not in a high dust/pollutant area, therefore check again in 2 years. He also reran the wires as one of the wires needed for the recommended Nest install, wasn't done properly (why we had the issue originally) and for a reasonable fee, we were done.

When most companies are engaged in excessive milking of clients, it's refreshing to do business with someone who doesn't.

I cannot say enough about Ralph and his service. I contacted him through Yelp yesterday to install my E Thermostat and he was not only quick to reply with a quote, but also offered same day service. I needed to schedule for the following day however, and he was happy to oblige. He let me know when he was on his way to my house, and was very communicative through text, which I always appreciate.

Not only did he install the thermostat, he explained features on the app, best usage tips and overall had an amazingly friendly and awesome demeanor. I am so glad I contacted him and would highly recommend him to anybody. Thank you again, Ralph!

We just got a Nest thermostat and normally they're pretty simple to install(we've done them before), but we have a fresh air intake in our home. Last night, I submitted a request for a quote after hours of my husband and I trying to figure out what the problem was. Within 5 minutes of submitting the request, we got a text from Ralph and figured out what the problem was. He was willing to come out last night but it was already so late. He came out first thing this morning, fixed something in our attic on his own AND got our Nest working! Thank you guys for your quick response. Highly recommend!

I had high hopes for Nest Pro Az. I based my hire of this service on the good reviews on Yelp. I can't say I had the same experience as others. Ralph, who is the owner I assume, is very responsive by email and offers great advice. Otherwise, I had some issues with scheduling that I feel could have been handled better. On the bright side, I can vouch for excellent service during the install itself. Anthony did a good, clean install and I was impressed with his skill and knowledge of the equipment and getting through my walls and a fairly complicated install at my house as I purchased more than 20 devices that needed installation. Anthony was courteous and friendly and i gave him a great tip to thank him for his service.

I'm so amazed with the service of this company. I was going to install my Nest Thermostat myself then when I took the cover off my old unit I realized just how old it was and how complicated it might be. First of all, I'm so glad I hired someone to do it. Some rewiring had to be done which I never would have known on my own. I requested several quotes on the Nest site from different companies and was going to wait to hear back. It was a Sunday so usually can't expect much. I got a text with a quote in about 2 minutes and they sent someone out in a few hours! The owner and the employee who was sent out were so professional. Everything was explained. Pricing was very reasonable. My Nest is up and running smoothly. I can't say enough, I wish all companies operated like this!

Talk about service!!! This company is amazing!
Ralph was very helpful and patient as he walked me through fixing my nest unit. He responds immediately via text/call. Words cannot express how impressed I am with the company. Amazing!

Great service!  Ralph helped me out and he knows his stuff.  The wiring to my doorbell had not worked since we moved in so I was skeptical that we'd find a way to make it work.  I was wrong!  In less than 30 mins, my Nest was installed and working great.  He walked me through all the app settings and how to use it.  He even patched up the old hole where the old, non-working doorbell used to be.  I highly recommend  them!

These guys are EXCEPTIONAL! From my first contact with them until job completion, they were prompt, courteous, professional, and highly competent. Worked around my schedule, did everything they said they were going to do, pricing was fair, and I couldn't be happier with the results of their work and my experience working with them. Quality HVAC companies are hard to find in the Valley...these guys are great.

I was running into issues installing my Nest Thermostat E when I searched Nest's site and found NestPro AZ's info.  I called and left a message at 10:15pm, and at 10:18pm Ralph was walking me through the steps via text.  All of the wires from my previous thermostat were hooked up properly, however, my AC unit was not turning on.  After having me switch the yellow and green wires, he determined that I would need a common wire.  While providing the option to come out, Ralph also had me look deeper into the wall to see if I already had one.  Sure enough, deep in the wall within the bundle of wires was the blue common wire I needed.  Plugged it in and issue solved!