The AC Team Heating & Cooling

I recently used The AC Team here in Phoenix to install a brand new RUUD ac system as well as a new heater unit in the attic.  Kyle designed the perfect system for my home including high tech thermostats that are easy to use while performing many valued operations for superior control.  I am also going to use The AC Team to improve the existing attic insulation.  I am now a dedicated customer trusting The AC Team with all my home system needs and will rely on their wonderful maintenence program to help keep my system healthy and running for many years to come.  Thanks again guys, you are the best !
A very happy customer !
Scott L.

They quoted and installed a new split AC and furnace. The install was delicate and they did a great job.

Well, I just got a response from 2 yrs ago,  and it made me think, I never updated it. Last month, we had The AC Team replace our downstairs AC.  They were just as easy to work with in setting that replacement up, the crew that came to the house was extremely polite and friendly (per my wife, since I was not home). And they got it done. Basically, anything from a service call to change a battery (yep, we did that) to a full replacement, these guys are professionals in every sense of the word. We would highly recommend them. And we have.

We have been using the AC Team for over 3 years for our AC and heating needs.  All the service techs are very knowledgeable and professional and provide superior service depending on your specific needs.   The AC Team is very prompt, courteous and efficient and continue to provide excellent top notch care of your heating and cooling systems.

We have used the AC Team several times. They are always on time, professional, and give a lot of information with what is wrong. They were able to come out same day and we were very thankful as our AC unit had stopped working. Kyle and Bill were great, and very knowledgeable. Our family only uses the AC Team for our AC repairs!

We had a lightning strike recently which caused various equipment to fail in our home. The AC Team came out the next day and was able to determine what needed to be repaired or replaced. They were knowledgeable, efficient, were able to get replacement parts quickly and priced well.

The tech was very professional and courteous.  He was on time, and he was very  Thorough . I would definitely use their company again!!

Showed up in masks, very respectful and friendly and very professional. We have used The AC Team Heating & Cooling company for maintenance and service n our last 2 homes. They are reliable, honest, knowledgeable and cost conscious. Would highly recommend them.

I can't say enough good things about Nick and The AC Team!  I found them a couple years ago when I was in a bind during a heat wave on a rental property and my home warranty company wasn't fixing the issue and taking a long time NOT to fix it.

Nick came out immediately during a heat wave and diagnosed the problem, explained my options and then proceeded to fix the issue.

Since then I have gotten rid of my Home Warranty company and Nick and The AC Team are now servicing all 4 or my rentals.

I trust him implicitly and feel so fortunate to have found him!

The AC Team is honest, reasonable and efficient. I have been working/using The team for over 4 years. They did my house maintenance and recently had a new unit installed. It was a clean installation, the crew is professional and friendly. I had recommended the crew to family and friends and continue to use their services.

We saw on a local news show that they were highly rated. We needed a/c maintenance and got an appointment quickly. Katie was great on the phone and our technician was so awesome. Jesse took care of what we needed in a timely and professional manner. I will use this company again.

I can't thank Nick, the owner, and Erin enough for helping us out when we had an issue with our Trane AC unit. I had been using Orangutan for all my AC needs and when their Tech showed his utter incompetence by diagnosing a perfectly good compressor as being faulty and wanted to charge me $2200, I was desperate to find someone who could give me an honest second opinion. I was referred to the AC Team by a good friend and I called Nick immediately. Even though it was a weekend, they returned my texts/calls and set up an appointment for Monday to come out all the way from Surprise to Scottsdale (a good 50 min drive) to inspect my units. Nick found that there was a faulty breaker, loose wiring and dirty filter. Not wanting to do anything more than what was needed, he made two trips during which he thoroughly cleaned the filters, tightened the connections and went to the local hardware store and replaced the circuit breaker.
These guys are honest and true professionals and will go out of their way to do right by the customer. I would highly recommend that you give them a call if you are having any HVAC issues.

Just had my AC serviced by Nick one of the owners of the AC team.Very knowledgable and thorough in his work.Glad I found this company and I signed up for a yearly contract.There used to be an old saying Your in good hands with Allstate I feel like I am in good hands with the AC TEAM

Both Nick and Jesse have come out to service my personal residence and several rental properties for me. They are trustworthy, knowledgeable, and committed to getting your AC back up and running quickly. The company also has very reasonable pricing on new units, and they won't give you a hard sell if you're not ready to pull the trigger.

We 1st used The AC Team when it was known as Christian Home Air Conditioning when our air conditioner went out. Nick Hefner (the other owner) came out and gave us an estimate for the repairs. It was half of what another company wanted to charge us and Nick told us we only need 1 of the parts that the other company wanted to sell us 2.... We have used them ever since and have had great experience using them. We used them in 3/20 for AC tune up and very professional and knowledgeable. With the invoice they attached the checklist details to show the results..... Highly recommend them.....

Nick and his team have been out to my office twice in the last six months for two different issues.  I originally heard of them through a friend and he told me that their prices and service were unbeatable and he was right.  It took me a minute to convince the doctors that I work for to try a company that is smaller, and not commercial, but they too were overjoyed at the price (I'm talking HUNDREDS less) and service level received.
I highly recommend!

We purchased our home in Trilogy at Vistancia last year.  Our house sitter highly recommended Nick with the AC Team to do our annual maintenance.  Boy are we glad we did!  Nick is indeed honest, thorough, clean and reasonable! I have recommended Nick and will continue to do so to all my friends and neighbors.

This deserves a followup!!!  Our AC went out - about a month after our semi-annual check (which you're crazy if you don't have done).  I called the AC number and Nick was here the same day,  Fixed the major problem in 30 minutes and gave me full credit for their check up they'd done the previous month.  Plus a discount on their service.  That's why I would NEVER deal with a major chain.  Give me a local service company every time.  And in the Heating/AC business, I'll always choose the AC Team.

Got The AC Team recommendation from some neighbors, now it is my turn to return the favor.  Highly satisfied with the entire process and price.  I got a quick and professional response, timely appointment, fast and accurate diagnosis and repair.  This couldn't have gone any better, I appreciate Nick's thoroughness and communication.

The AC Team Heating and Cooling was hired by our rental management company when it was discovered our Hot Water Heater was going bad.

My husband is a contractor in a different industry so I feel for other trades that come to our house, due to the higher standard he hold them too!

They were great! They made arrangements within 1 day for service. The AC Team was prompt- here exactly when they said they would be. They were very professional- knew exactly what they were doing and did it quickly!

Though we didn't pay the bill, I would definitely use them if we need any of their services once we get into our next home purchase.

We were able to get them out on a holiday weekend and they were very fair.  We had our Air Conditioner leak and ductwork was completely wet.  They came out right away removed the wet damaged ductwork. They were very flexible and came back when we needed them to replace the ductwork after the house was dried out.  Really appreciated Nick and his honest hard work. I would recommend this company to anyone needing AC work done.

HIGHLY recommend! Quick, affordable, trustworthy, friendly, and efficient!!

Our AC unit went out mid-July and Nick and his partner came to the rescue. We realized it went out about 4pm in the afternoon, and I was worried we wouldn't be able to get someone to come out the next day. Luckily, Nick was highly recommended from my in-laws and one quick call confirmed he could come at 8am the next morning. I was very impressed at how quickly he responded to our request and even more impressed when he showed up at the time he quoted us. That rarely happens!

When he arrived, Nick was extremely friendly and was very knowledgeable. Once he took a look, he immediately knew what the problem was and began to work on it. I was curious about what the issue was, and Nick encouraged me to watch what he was doing so I could learn how to hopefully prevent the issue in the future. He flushed our drain line and explained how these issues could happen and what I could do to prevent them. They were here about an hour, and even optimized our AC to run better than before. And I have to say I was very impressed at how reasonably priced they are! I was expecting our bill to be a lot higher, especially with their availability to come so quickly. I honestly don't have one bad thing to say about the AC Team. Their service was phenomenal and they were actually a pleasure to talk to!

I've always been leery about calling an AC company I don't know because I've heard so many horror stories of people being taken advantage of. This company is a GEM and I wouldn't hesitate to use them again or refer them to friends. There's a reason they are so highly rated!!

Our water heater finally crapped out, after 13 years. Naturally, it went out on a Friday. Nick was very busy, and wasn't able to replace it until Monday, but due to his integrity we were willing to wait. A couple showers at the Kiva, and we're just fine. He did a great job and we'd recommend him to all reading this.

These guys are the real deal. They installed a new unit in our condo about 4 months ago, and we could be happier. The install went smooth and they were in and out in a few hours. Very professional clean installation the gives me confidence. Even after the installation they are able to help me tweak/modify the setup further for optimization purposes and efficiency. In AZ you need A/C, its just the way it is and you want these guys on on your team! Thank you AC Team for the support.

Amazing people and service from the AC Team! I was thinking about replacing our home HVAC system and was enquiring with a few companies. Luckily, AC Team called me first to discuss my needs. When I explained that my system, while 10 years old, still works fine and had generally been gently used on account of the home being vacant in the summer months. I received a great education on the benefits of taking a if its not broke, don't fix it approach. Nick was able to come the NEXT DAY (how many companies would do that??) and did a health check on my system (finding no problems) and provided advice on what we could do to increase dust and allergen filtering. He also set-up a new wifi connected thermostat so that I can check temperature and system operation remotely when we aren't in Arizona. I will certainly being using AC Team for regular servicing and they'll be my choice when a new system is needed. I'm left feeling that one call from AC Team saved us $8,000+ today. This is a company that values honesty and integrity in service over making sales.

Had a condenser fan motor go out on our 13 yr old air conditioner over the weekend on a Sunday afternoon in the warmest part of the day. I had remembered that Nick and The AC Team had been recommended in our community network. I sure am glad I called. Nick was able to make it out in about 2 hrs. He quickly diagnosed the problem and luckily had the part on his truck that was needed. The unit was up in about 1 hr. He cleaned it all out and it has been even cooler than before. Highly recommend for efficiency, honesty and reliability. I CAN'T be without my A/C!!!