Best Damage Restorations in Phoenix, AZ

After researching several companies, I found Casey and Dry Now Services on Homeadvisor.  The reviews there were great, so I felt confident hiring Casey.  I definitely made the right decision.  Casey and his experienced contractor renovated two bathrooms for me - one was a complete redo and the other was a refresh of existing materials.  Both rooms turned out beautiful!  Something very important to me was working with someone who always gets back to me quickly and stands by their work.  Before, during, and after the jobs were finished Casey was always very responsive.  This was the first time I had ever done a project like this and Casey was also very understanding, patient, and helpful with all the decisions I needed to make.  I trusted Casey and his employee implicitly to respect my home throughout the project and was not disappointed.  Dry Now is definitely my go to company for any home projects, large or small.

Fantabulous service by Allen and his crew.  Workmanship and attention to every detail was a cut above and the finished product was second to none. Referred by Scottsdale Air, my HVAC co., they did not disappoint.  I will let my friends and family know what this first class service crew did for me and I will surely call them back next time for another thorough cleaning.

You rock!!! ALLEN...
Thank you for taking care of me and my family!

After a monsoon on Friday and visible water damage on Saturday, Venturi came out and went to work right away! Extremely professional and clean and thorough. Special thanks to team Arnie and Angel for the work they did on our house. They really helped us set my mind at ease. I would definitely call them again but hopefully I will not have to :-)

This company violated several best practices: (1.) They did the testing and provided the quote for the cleanup. The testing and quote should be done by independent companies. This being the first time I dealt with a remediation/abatement, I wasn't aware of this and they took advantage of my lack of knowledge.  (2.) The documentation of the sampling was non-existent. They said they took several samples and when my second testing company reviewed the house, they found no indications of any sampling. When I inquired about the sampling locations, the EES rep (Chris) said he found the material on the ground and didn't actually take it from the listed location. (3.) The other testing companies independently agreed that the lab used by EES falsified the results.

Bruce is extremely knowledgeable and responsive, however, that doesn't mean much when the company is using scare tactics to inflate the scope of the project beyond what's truly needed. They might do a good job cleaning up a site but don't make the same mistake I did. Have the sampling done by a 3rd party.

We had a mold issue in our house and after getting a few quotes, we chose AZ Restoration. The price was fair, communication was good, and they were quick. Darrin took the time to show me what was causing the issue and suggest what we could do in the future to prevent it. I recommend them!

I had a leaking water heater that did damage to my drywall. I called a restoration company and they advised me to submit a claim to my insurance as there was water damage and they needed to remove and repair. When I called my claims adjustor, she said they had a restoration company that they work with (B.O.R.). I had Eric come out and price repairing the drywall wall as the other company had already removed everything that was damaged. Eric and his son Cameron were very honest and you could tell they took pride in their work. There was some very tight timing trying to work with the other restoration company, B.O.R. and the plumber. Eric was always very responsive, showed up when he said he would and did a phenomenal job. He pointed out some things the other restoration company did not do correctly and explained what needed to be done.  He corrected their mistake and did not even charge me. In this day in age it is very hard to find companies that are honest, caring, take pride in their work and do what they say they are going to do. When they left, you could not even tell they were here. If the rating went to 10 I would give them an 11. Look no further - hire B.O.S. and you will not be disappointed.

I noticed my favorite general contractor wasn't on Yelp but thought that everybody should know how great they are. Good contractors are super hard to find, and perhaps I'll save someone else the trouble of weeding out the awful ones since once you've got this team, you won't want anyone else touching your house.

So, Greg and his team have done a lot of work on our properties, including on a 100-year-old foreclosure. They've done the works: tiling, electrical work (updating fixtures, re-wiring, adding new plates), plumbing (new toilets, faucets, running new piping, fixing leaks), to interior stuff (painting, fixing cracks), exteriors (stucco, drywall, new ventilation) and landscaping (irrigation, pruning, gravelwork and trimming). I had a huge list of stuff that needed to be done and they knocked each line item out of the park. I'd trust them with any project, hands down.

The rates are totally reasonable. We've done it both ways where we pay a fixed sum per project, and we've also paid by the hour. They get things done in a fair amount of time, and they always show up when they say they will.

What I also greatly appreciate is Greg's willingness to give us honest, great advice about the state of the home. For example, we asked him if the foundation needed improvement, and he said no... even though we would have been willing to pay thousands to him if he said yes, and we'd have been nine the wiser. There are several examples like this that really show the team's character and integrity. They've also been great about re-doing something that turned out not as I'd hoped (aesthetically,  to quality-wise), like re-painting a bathroom. Oh, and he gave me a copy of a lease that has been super useful!

All Property Solutions is amazing. I wouldn't think of using anyone else.

Very personable customer service and competitive pricing. I had a small drywall repair job in my kitchen that probably could have been done well by anyone, but I prefer to give my business to companies who care about their customers and these guys fit the bill. Highly recommended.

Joe, the owner, has restored my faith in humanity.  I asked for an estimate to haul away an old tube TV, a broken recliner and some pieces of an old entertainment center.  He came over and told me that it was so small of a load that it would be too expensive for me.  He then offered to come over with his son and move the stuff to the curb so that the Peoria bulk pickup would take it all.  He and his son refused to take any money, try as I might to give them some. He is an amazing man and I would not hesitate to hire him for any sort of job that I might have.

I had a very good experience with this company, they were professional in every sense, phoned before coming, arrived on time ready for work, and explained everything they were doing.

Nice people. Very helpful. I had an odd request that they accommodated with no problem. Would definitely use their service again.

We have used Martin's All Floors for years and had them again today. They never disappoint! They are a family owned company, always on time and do an amazing job. Im so tired of poor customer service that I have to shout it from the rooftop when we have great customer service. They are an awesome company and I highly recommend.

Horrible customer service. I left full detail when I had to leave a message. When MARTIN called me back I told him what I needed. When he asked how I was referred I told him Living Social. He told me that was expired. I told him I just purchased it. He told me again that he thinks it's expired. I told him that I just purchased it that day. Then he told me it would be anothe $80 to have it pretreated. I told him he could talk to my husband that day about it. I asked him what time he could come on Friday and he told me he would have to get back to me. I asked him if he would call me back the same day and he said yes.  I asked his name and he said Martin but thatnhe or David would call me back. He never called back.

Had to have my floors replaced, amongst other things, after a pipe burst in my home. The job was done horribly. I was fortunate enough to be able to visit my home while the construction was taking placed to call out all the short cuts that were being taken. It took about three months for the project to be completed. However, I had to call them back to fix the floating floor; there were about seven soft spots.  Even after coming back to fix the floors I could still feel the spaces where they didn't put self leveling, causing the floor to uneven and soft a variety of spots. The manger was extremely nice and responsive but at the end of the day the work was terrible.As a result, I'm going to have to come out of pocket to get my floors fix because its clear that they won't get it right. Nice guys but will NOT use again!

This company came across as the answer to all of our problems....$2000 later..... MORE PROBLEMS.  I want to cry problems.  
Our Tile was installed beautifully with the wrong color grout.  We found Mexican Tile Restoration who said they could stain our grout to any color that we wanted.
The day the crew came my husband told Dave (owner) that the floor needed to be  vacuumed  (we have dogs) and even offered to do so himself. Dave assured him that the floor would be thoroughly vacuumed before they stained the grout. The tile would need to be sealed for a final time after they fixed the grout.  My husband has been diligently working on sealing the grout and its been taking forever.  I decide its time I try to help and get things moving a little faster which is very hard when you have a toddler and a baby.  The closer I get to it, the more I realize that this job is a total, complete scam.  There is dog hair woven all through out the new  grout color.  They did not vacuum.  They did not prep.  I approached my husband and he said that he had gone through all of the emotions I was feeling right now and thats what has been taking him so long.  He was going through and picking out each solitary hair with a knife  before he could lay down the sealer.  Hours and hours of extended prep work to do a normal sealant job.  It would have taken less time to change the grout color ourselves.  When my husband confronted Dave, he said that they vacuumed the floor 3 times before staining the grout. He claimed every time they moved furniture there was more dog hair and they couldn't do anything about it. Keep in mind we only have 2 dogs and they stay in a back room and don't have free run of the house. Also, the pictures taken here are in the hallway and there is absolutely no furniture in the hallway. In addition to the dog hair problems, they were quite sloppy with the grout stain. See this picture where grout joints were completely missed and tiles were painted with grout stain (are they drunk?) Overall, Dave is a smooth talker, who talks about how sloppy every other crew is, but in reality him and his crew are just careless slobs as well. I would not recommend this company if you are somebody who cares about detail.

We had an absolutely horrendous experience with Michael Irving at Hercules Restoration.

We run a successful property management company in Los Angeles and own investment property in Phoenix. We chose Mike over the many other contractors we talked to when some of our drainage pipes collapsed at our property causing all kinds of water issues. We chose Mike because he told us all the sales bologna that we wanted to hear before we got started with him. Many things needed to be done such as the insurance company needed to be contacted to file a claim and collect money, restoration work needed to be done, flooring ripped up, pipes replaced, renovations done, and more.

It took Mike 3 months just to get the mitigation work done which was just ripping out the drywall. He then hired a plumber he's never worked with that he met on another job site that day to come to some digging into the foundation to look at the pipes. They left all of their debris and trash lying all around the property. They didn't throw any of it away or take it to the dump. Then Mike charged us $6,000 for this restoration & plumbing work.

After begging Mike for months to submit estimates to insurance and to please finish the work that needed to be done to get our property fixed back up so we could rent it, Mike still continued to do nothing. He would tell us he was always working on it and that he would get to it and literally no work would get done. We thought maybe if we pay him for the first step of the project, that he would continue with the rest. We paid him the $6,000 and then he never lifted a finger again on the project. He never brought any more plumbers over, never responded to our text messages, never did any work, never did anything. He would ignore our text messages and calls. 6 months has gone by and he still did not do anything and did not make any progress.

Doing all of this from Los Angeles has been horrifying. We chose someone we thought we could trust from a distance to handle our property and in turn Mike Irving has costed us tens of thousands of dollars in wasted work and loss of rental income. We had to fire Mike and get a new contractor that we are now happy with.

STAY AWAY FROM MICHAEL IRVING!!! HE IS THE WORST SERVICE PROFESSIONAL WE HAVE EVER ENCOUNTERED!!! YOU HAVE BEEN WARNED!!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php