Best Damage Restorations in Phoenix, AZ

After researching several companies, I found Casey and Dry Now Services on Homeadvisor.  The reviews there were great, so I felt confident hiring Casey.  I definitely made the right decision.  Casey and his experienced contractor renovated two bathrooms for me - one was a complete redo and the other was a refresh of existing materials.  Both rooms turned out beautiful!  Something very important to me was working with someone who always gets back to me quickly and stands by their work.  Before, during, and after the jobs were finished Casey was always very responsive.  This was the first time I had ever done a project like this and Casey was also very understanding, patient, and helpful with all the decisions I needed to make.  I trusted Casey and his employee implicitly to respect my home throughout the project and was not disappointed.  Dry Now is definitely my go to company for any home projects, large or small.

Fantabulous service by Allen and his crew.  Workmanship and attention to every detail was a cut above and the finished product was second to none. Referred by Scottsdale Air, my HVAC co., they did not disappoint.  I will let my friends and family know what this first class service crew did for me and I will surely call them back next time for another thorough cleaning.

You rock!!! ALLEN...
Thank you for taking care of me and my family!

After a monsoon on Friday and visible water damage on Saturday, Venturi came out and went to work right away! Extremely professional and clean and thorough. Special thanks to team Arnie and Angel for the work they did on our house. They really helped us set my mind at ease. I would definitely call them again but hopefully I will not have to :-)

This is likely one of the most important reviews I will ever write. Bruce and his whole team are phenomenal. Bruce's knowledge, professionalism and compassion are unparalleled in any industry and unheard of in this one. EVERYONE needs a water/mold inspection and I would not trust anyone else to handle any restoration besides Everclear Environmental. Believe me, we've seen the worst with other companies, and EES was able to reverse it. Our home is finally safe and better than ever, thanks to their care. We are infinitely grateful.

Quick response and good cleanup. Came as soon as we called and
Probably saved the floors getting ruined.

I had a leaking water heater that did damage to my drywall. I called a restoration company and they advised me to submit a claim to my insurance as there was water damage and they needed to remove and repair. When I called my claims adjustor, she said they had a restoration company that they work with (B.O.R.). I had Eric come out and price repairing the drywall wall as the other company had already removed everything that was damaged. Eric and his son Cameron were very honest and you could tell they took pride in their work. There was some very tight timing trying to work with the other restoration company, B.O.R. and the plumber. Eric was always very responsive, showed up when he said he would and did a phenomenal job. He pointed out some things the other restoration company did not do correctly and explained what needed to be done.  He corrected their mistake and did not even charge me. In this day in age it is very hard to find companies that are honest, caring, take pride in their work and do what they say they are going to do. When they left, you could not even tell they were here. If the rating went to 10 I would give them an 11. Look no further - hire B.O.S. and you will not be disappointed.

I noticed my favorite general contractor wasn't on Yelp but thought that everybody should know how great they are. Good contractors are super hard to find, and perhaps I'll save someone else the trouble of weeding out the awful ones since once you've got this team, you won't want anyone else touching your house.

So, Greg and his team have done a lot of work on our properties, including on a 100-year-old foreclosure. They've done the works: tiling, electrical work (updating fixtures, re-wiring, adding new plates), plumbing (new toilets, faucets, running new piping, fixing leaks), to interior stuff (painting, fixing cracks), exteriors (stucco, drywall, new ventilation) and landscaping (irrigation, pruning, gravelwork and trimming). I had a huge list of stuff that needed to be done and they knocked each line item out of the park. I'd trust them with any project, hands down.

The rates are totally reasonable. We've done it both ways where we pay a fixed sum per project, and we've also paid by the hour. They get things done in a fair amount of time, and they always show up when they say they will.

What I also greatly appreciate is Greg's willingness to give us honest, great advice about the state of the home. For example, we asked him if the foundation needed improvement, and he said no... even though we would have been willing to pay thousands to him if he said yes, and we'd have been nine the wiser. There are several examples like this that really show the team's character and integrity. They've also been great about re-doing something that turned out not as I'd hoped (aesthetically,  to quality-wise), like re-painting a bathroom. Oh, and he gave me a copy of a lease that has been super useful!

All Property Solutions is amazing. I wouldn't think of using anyone else.

My experience with this company , was amazing! I had my ceiling fixed and you literally can't even tell that it was ever messed up. I will be using this company again.

Joe, the owner, has restored my faith in humanity.  I asked for an estimate to haul away an old tube TV, a broken recliner and some pieces of an old entertainment center.  He came over and told me that it was so small of a load that it would be too expensive for me.  He then offered to come over with his son and move the stuff to the curb so that the Peoria bulk pickup would take it all.  He and his son refused to take any money, try as I might to give them some. He is an amazing man and I would not hesitate to hire him for any sort of job that I might have.

This company is fabulous. The guys that entered my house wore masks, polite, professional. Thank you to each of you that have been assisting with my job. I recommend PuroClean highly !  Victor, Mac, Francisco.  Thank you !

This company is great! I got a quote to trim our large mesquite tree from them and Tree Pros--these guys quoted half the price of Tree Pros. Burt came to our house to give the quote--very friendly, knowledgeable and genuine. Didn't feel he was trying to upsell me. They scheduled the work within days and did a great job. They even cut up firewood for us. I'll definitely go back to them for all my tree trimming needs!

We have used Martin's All Floors for years and had them again today. They never disappoint! They are a family owned company, always on time and do an amazing job. Im so tired of poor customer service that I have to shout it from the rooftop when we have great customer service. They are an awesome company and I highly recommend.

Horrible customer service. I left full detail when I had to leave a message. When MARTIN called me back I told him what I needed. When he asked how I was referred I told him Living Social. He told me that was expired. I told him I just purchased it. He told me again that he thinks it's expired. I told him that I just purchased it that day. Then he told me it would be anothe $80 to have it pretreated. I told him he could talk to my husband that day about it. I asked him what time he could come on Friday and he told me he would have to get back to me. I asked him if he would call me back the same day and he said yes.  I asked his name and he said Martin but thatnhe or David would call me back. He never called back.

Gabby Matt and all the contractors that worked on our bathroom you did a great job my bathroom looks like nothing happened I could not ask for anything more you all did a great job Thank You and I would recommend your service to everyone 5 STARS Thank you

Mexican Tile Restoration just finished restoring our 35 year old Mexican Saltillo Tile floor and it looks absolutely amazing!  We could not be happier with the result.

Dave and his team are truly artists and it looks better than when it was first put down.  They stripped the floor the 'old fashioned' way . . . by hand; thus preserving the original character of the tiles.  They then applied hardeners and sealers for a beautiful satin finish.    

We highly recommend to anyone wanting to preserve and restore their Mexican Tile floor to use this company!

Hercules Contractor - Warning DO NOT use this contractor!
1. 2020 Laundry Room Remodel with Hercules - Oct 28, 2020 to Dec 1, 2020. Further work had to be done to complete remodel because homeowner no longer wanted to continue with Hercules Contractor.
2. Hercules Estimate exceeded final price by $8000.00 plus. Materials listed in price included purchased materials but returns that Hercules laborers took back were never credited on final invoice. Hercules added 15% upcharge for materials. Errors resulted in additional two weeks of labor charges that Hercules owner said he would not charge for since it was their errors but the labor hours were added anyway to final price. The Hercules invoice was the most unprofessional that I have ever seen.
3. Rework, project lead errors, miscommunication between all management & labors, labors unskilled, subcontractors unskilled. Lead manager of project totally unqualified.
4. One day notice they arrived to do demo. No drawings or plans for laundry room remodel even after walls demo'd and hot water heater removed. Space was totally open however lead project manager measured space available wrong. Homeowner provided rough drawings & plans and revised work as demo continued for walls, concrete for plumbing & new sink, dryer venting & electrical. Homeowner looked for advice and guidance by contractor but management only directed labors to make changes based on homeowner ideas despite lack of space in the area to complete.
5. Hercules plumber rerouting plumbing after digging out concrete advised homeowner to cut off existing access to hot/cold water at old sink/drain plumbing based on licensed plumbing guidelines but his evaluation and estimates were wrong. Resulting in no access to plumbing of hot/cold water and drainage from old system once concrete poured limiting new plumbing design.
6. Hercules never secured a written contract with the plumbing subcontractors for Navien tankless hot water heater. Original plumbing subcontractor quit. Original plumber installed Tankless Hotwater heater improperly (resulted in delay of new tankless hot water heater installation and work could not proceed until completed). Navien Sales Rep was called at least 4 times to diagnose possible installation errors, however, he admitted he was not a plumbing installer.
7. Hercules brought in another plumbing contractor to complete installation. They were called many times by Lead Project Manager to come out to homeowner's house to make changes to Navien tankless hotwater heater & system however, Lead PM knew nothing about plumbing and was directing this plumbing contractor to make changes, such as, drainage that was never properly connected or replumb connections and dipswitch changes.
8. Completed drywall was torn down at many locations for rework, new plumbing for new sink was changed many times. Sink that Lead Project Manager said would fit in corner space could not fit. Walls again had to be torn down and reopened that took space from garage to fit a new sink. Hercules Owner said he would pay for it, however, he added all labor changes to final bill. Owner directed laborer to use 2x6 to frame new space taken from the garage for the new sink. 2x6 used approx. 1  1/2 more inches of space that was desperately need for  a sink to fit. Only one small bar sink size was able to fit in the space now and cost approx. $300.
9. On 1/8/21, homeowner hired Mark One Plumbing, Navien Service Specialist:   one of several Specialists listed on Navien website - to check that Navien Tankless Waterheater was installed correctly. This is what Mark One plumbing stated:
a. NaviCirc recycle valve was installed by Hercules - MarkOne plumbing stated internal Waterheater setting and Dipswitches were not set as required in the installation and operating instructions manual. Mark One made the necessary adjustments.
b. Exhaust aluminum and pvc pipe coming off the unit was not angled properly and excess moisture and steam would have accumulated in it; causing the moisture to go back into the unit and require the motor to work harder and eventually destroy the motor.

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