Best Businesses in Arizona

Thank you for your honesty, your help and your advise!  Do not hesitate to call this company, as it is not easy to find someone honest!

Payton helped me out and they deserve 20 Stars!

THANK YOU!

Airnow replaced my unit 8 years ago when we had the tornado that ripped thru the west valley. There were so many disreputable people coming to my door trying to get my business that I no longer spoke with anyone at my home. I saw Steve Munier at the gas station with his work vehicle and I asked him a few questions. I'm a contractor and I'm pretty good sensing people's BS and Steve was completely straight with me. Over the years I've had Airnow give my system a tune up and their techs are always on time, knowledgeable and they make sure I knew the status of my unit. A week ago I had some terrible squealing so I called Airnow. They came out and found the motor bearings were going, as well as the capacitor. The next day they were here at the house, replacing the parts. Of which were under warranty AS WELL AS the labor. Steve hooked me up with a good unit and great warranty all those years ago. I recommend Airnow to MY customers as well. Airnow should be your go to call should you have heating/cooling issues.

From the start of looking into a big window project, 6 windows & 1 sliding door, AW&DS stood out from the rest. Starting with booking and then to our sales manager, Daniel. He explained the different options and answered all our questions at the initial visit. Overall the communication was excellent with the staff at the office, the installers (Josh, Gary & Adam) and Daniel. We are very happy with our windows, with the service & clean up and we highly recommend them. Side note: there was a tiny cosmetic issue with one of our windows and it's already in the process of getting replaced.

I bought a new (to me) home in June.  It was an older home (1982) with original windows (aluminum single pane), no screens, and I could feel the heat just pouring in as my ac worked overtime to cool down the house.  That's when I decided I needed to get new windows.  Now.  

I had about 4 different companies come out to give me an estimate.  The first was outrageously priced and I about fainted at the price (20k! For 8-9 windows).  The following 3 were about the same price give or take a few hundred.  

The reasons I decided to go with K&J was simple.  Cody, the guy who came to give me my estimate, was knowledgeable and friendly without pressuring me to sign any contract or overcharge me for every little thing.  He gave me the info I needed to make an informed decision along with his email or phone number to ask questions as they came to me later.  Which I did! A lot.  (Sorry cody!) Lol

Second,  they did everything they said they'd do and more.  The install was scheduled in a timely fashion, it was easy to contact someone if I had a question or concern, and they were helpful and considerate.

Next, the install crew was amazing.  They showed up on time, got right to work, set my mind at east about any concerns (I'm a worrier), made sure my dogs were safe as they moved through the house,  were considerate of the heat, completed their work in a timely manner, cleaned up after they were done! I mean, what else could you ask for??

The windows are beautiful! Exactly what I asked for.  I can now keep out the heat when I want or open up a window for fresh air- without the bugs! I can already notice a difference in my ac and the noise reduction inside my home.  

From start to finish this was a outstanding process with K&J.  I recommend them to everyone!

Ps. If someone pressures you to sign up with them- don't! Run straight to K&J!

I choose Imperial based on other yelp reviews and I was not disappointed.  John and Kyle were professional, friendly and left my house spotless after installation. Ken was exceptionally helpful in helping me decide on styles/colors and very patient with me when I kept making changes to the order. The windows were delivered when he said they would be and installation was done quickly. I am very pleased with my purchase and the customer service I received from Imperial!

Our cat, Slinky, asked that I submit his notes from our installation. Though he was not permitted to oversee the installation process (he does not have any thumbs, is easily distracted, and likes to sit on things he shouldn't), Slinky highly approves of the visual clarity now afforded to him through the low-e kitchen window that lets in the light, keeps out the heat, and provides a fully optimized, high-def front-yard TV experience.

Slinky was so impressed by both the initial product performance and the installers who completed the project, that he requested we replace all remaining household windows immediately. This was a big hit with the rest of the cats, who can now enjoy high-def Pigeon TV on the big screen in both the kitchen and bedroom.

Very quick response to inquiries. Great, reasonable price for services rendered and friendly, helpful and understanding staff. Best experience I've had with home repairs, ever. If I ever need a similar service I will be using this company again. 10/10 would recommend.

Steven is great.  Arrived on time, very professional.  We had two shower doors installed- one stand up shower with a swinging door, one sliding door for a tub/shower combo.  I'm obsessed with the swinging shower door.  It is perfect- exactly what we asked for.  The tub slider is okay.  I give them lots of credit for fitting it- the tile wasn't straight and they were able to install it just right.  The only reason they lost a star is because the door isn't stable on the track and rattles.  We have other shower door sliders that don't do that.  I checked our other sliders and a long piece of rubber was placed along the track to reduce that rattle.  That wasn't done with other shower door.  They did come out and try to correct it with a 4 in piece but it wasn't going to do the trick.
Overall, I do recommend them.

Salesperson did a good job of explaining the qualities of the windows and the installation.  The installers did a good job of removal of the existing windows and installing the new ones with minimal stucco disruption.  The installers noticed a minor hole in a screen and ordered a replacement which arrived in a few weeks.  The quality of the windows is good, and one of several brands recommended for the southwest.

Mike came to look at the issues we have and is reordering us a new window. I asked that they have a different installer.  I will update

I called Garcia's Windows & More on a Saturday and spoke with Mark.  After a few minutes discussing my situation, he scheduled a time to stop by to provide a quote.  His written quote was reasonable and we booked an appointment.  Mark and his team showed up on time, completed our project quickly and did a great job cleaning up after themselves.  Being a nosey home owner, I got to watch the entire process and got to know his team.  What a great group of professionals.  I would highly recommend Garcia's Windows and More and plan on using them again in the near future.

What an experience.
- I originally took my removable window there myself as they quoted me a really good price just to have the glass replaced. They said they would call me once its done in a week or so.
- A week or so goes by, no contact. I had to phone them and they said that there technician 'misplaced' the window, they will call me back once they find it. A few days go by, I phone again and they have 'lost' my window. They said they will contact me to arrange a new window replacement.
- Another weeks goes by, I again had to contact them to see what the hold up is. They said they will have someone come out to measure the window frame and replace the whole thing, all I pay is labor.....fair enough i'm okay with that. Guy comes and measures window, he said they will call me with ETA of delivery dates/times.
- 4 weeks go past and they finally call, frame will be here Monday we will come and replace that day. Monday rolls around, no one shows up, no phone call, nothing. I call at 1500 and they say the window was damaged in delivery, 'we will call once we receive another new frame'.
- Another 4 weeks go by, nothing. I decided to go there myself and talk with them. Supposedly distributer didn't have any materials in stock to build the window so they couldn't give an estimated date when it was done. I suggested trying a different one as this has gone on for way longer than it needed to.
- The next day the called and scheduled it to be fitted. The came and fitted the frame, done quite a bit of damage to the wall but that was slightly expected. The next day a guy came out and filled in the damage with wall repair, which it cracked later when it dried so I had to fix it myself.

Overall view....this is the snippet version of what I went through, the customer service I received was very up and down. I had to do all the hassling and phoning them when it should be the other way around. How/why did they lose the window in the 1st place is beyond me. But, they sensed that and they helped by not charging for the frame.
But would I recommend using them on my experience? No.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

After calling 3 different glass companies that all gave me a 3-4 week installation date, I stumbled across Tyrone with apple high glass repair. He told me he could have it done in two weeks then turned around and did it in 5 days, the timeline he gave me exceeded expectation. I highly recommend Tyrone for all your glass instillation needs.

Called us back immediately, came out & measured everything to exact specifications, met at their showroom.  They helped with all pros and cons of all options.  They truly care about the long term impact of their products and installation.  Can't wait to see the finished product!  Customer service is alive and well with this company!

Great people to work with. Paul is professional, personable and on time.  Prices are very competitive. We had skylights and attic insulation installed. And they are completing a small 'Alumawood' pergola. Would definitely recommend!

When I scheduled the appointment, I was told that both my husband and I need to be at home which is fine because I work from home anyways. Made our appointment at 11am on a Friday and the guy shows up 10 mins early. I'm in a meeting but I can hear him. I figured I should be done by 11. I come out and my husband told me that the guy left because I wasn't available. Are you kidding me? He couldn't wait 10 mins to do it at the time he was suppose to do it at? I was literally just at my desk taking a call. My husband said the rep looked like he didn't want to be there anyways. Fine. Guess we'll just go with another company.

We also later realized that another rep from the same company showed up at our door on Christmas eve trying to sell windows and tried to look around our house which made us feel uncomfortable. Who does that on Christmas eve anyways. If I had known it was this company, I wouldn't have scheduled in the first place.

I would highly recommend this company for window and/or door replacement.  Last November, we had them install dual pane windows with Lo-e and they have really help this summer in keeping the cool air from our A/C in and the hot sun out.  The pricing was fair and the warranty is excellent.

Two weeks ago we had our patio door replaced by them and they did a fantastic job.  The sales rep called afterwards to make sure that eveything went as planned and their customer service department called a week after the installation to make sure that we were happy with the door and the work.

Worst company in the world. Had them install a new unit and they replaced it twice . Didn't apologize just made excuses about You know parts go bad sometimes They had to come out 10 times before they got it right , YES 10 times and have the receipts to prove it.  They came out for almost a year  before they got it right. Replaced 2 units. No refund no discount. They won't even come back to service the unit anymore , they   will not talk to me. So no warranty , No customer Service . Terrible.

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