Best Businesses in Arizona

Mike was the only one that answered us the day we called him which was unfortunately a sun. One other out of several called us later on Monday but the other four never even called us back. He offered to replace the part that went but I elected to just go ahead and replace the unit and we knew three ye ago when we bought the house it was on borrowed time. Both options were available to us next day. He even offered us portable ac units for the bedroom the night we were going to be without and at no charge to us. His employees were also some polite hardworking young men. I can't say much about price except that it was less than I expected and definitely no more than average for what google says. Lol

I've tried several other AC companies in the Phoenix area and no one comes close to Clark.  They are smart, honest and accurate.  They solve problems and figure out solutions that other's can't.  My home warranty company actually did the unthinkable after 3 other companies failed to diagnose my AC problem:  they cut me a check and let me use Clark instead of their own listed providers.  That's how good they are.

I won't use anyone else ever again!  

p.s.  They're incredibly nice too.

This is the second time we have used Grand Canyon Refrigeration and I will not use anyone else ever again. Martin is so responsive, honest, hard working and he does not gouge you. His price is fair and he does not attempt to upsell you on things you don't really need. I will always pay a fair price for honest work,  and that is what you get from Martin. Both times he came out on the same day and had us up and running in no time at all. Very much worth your call.

I needed 2 things fixed. A pounding sound in the wall of my shower which happened almost every time we would turn it on, of course it was not making the noise when he was here so the repairman said he could not fix that if he couldn't hear it. He said the broken valve on my toilet might be causing it. I did need the toilet valve and flapper replaced and they charged $234 which was with a discount, which i thought was pretty expensive. I watched him do the job and it was pretty straightforward and basic. The repairman replaced it and it does work properly now, so he did a good job with that.  It did not fix the thunking in my wall however, so I still need to have that repaired.  Overall they do a good fast job, but in my opinion they are expensive. I am not an expert in plumbing pricing however.

The technicians were pleasant to deal with. After the first repair of our heater (we'd gone 3 weeks through December without heat, waiting for home warranty to approve and schedule an appointment), the heater broke again the next day. So we spent Christmas in a cold home without heat.  After Christmas, Qual Tech sent someone out again to re-assess the heater, and found that the coils were broken and the heater needed replacing. We then spent New Years home without heat.

John has always been very pleasant to talk with on the phone, has returned calls promptly, and done a great job.

They were successful in persuading the Home Warranty company to provide a new heater to us, which is wonderful, extremely helpful. The home warranty company has made us do more than 7 service calls on a broken AC system through the summer... yes, unheated home in winter, uncooled home in summer, thanks to home warranty company.

So we're very thankful to Qual Tech for the follow-up service calls and persuading our home warranty company to replace our heater.

But the technicians (or just 1 of them, there were 2 but only 1 distinct pair of greasy footprints) managed to find a puddle of greasy oil in our garage --- I didn't know it was there, I would have cleaned it up promptly; it's come under my car in the last 2 weeks --- and there are now greasy, oily footprints all over our garage floor, in front of our door, and in and out of the garage. I've spent the last 2 hours (bad timing, lost work) trying to clean up after them. We cannot walk into our house from the garage. It's going to take a few more hours to clean this mess.

I really wish A) I had known about the oil spill, I would have covered it with cardboard at least, and B) the technician had had the sense not to step in oil then spread it everywhere; AND, seeing that he'd stepped in oil, STOPPED spreading it everywhere, then cleaned up after himself.  

When I do repair work, mechanical work, building work, etc, I take pride in my professionalism of cleaning up after myself and leaving the area cleaner than I found it. Most professionals I know feel and act the same way.  

This may seem a small detail, but it goes a very long way in customer satisfaction. Creating a mess then leaving it behind as your calling card also leaves an indelible impression.

Came in today and spoke with Brenda. Not only was she super polite she was also very knowledgeable. She quickly assisted us with the parts we needed to repair our dryer and also passed along the name and number of a repairman if we needed further assistance. It was amazing to find an appliance repair shop next to the laundromat :)) Thank You Brenda...

Our experience with Valley's Best was phenomenal - one of the most honest and trustworthy experiences I've had with any company. Our heater broke and they came out the same day. When we realized the issue was only occurring at night/early morning (when it was cold), Chase was in constant contact with us to plan for him to come out to be able to diagnose the issue super early the following day. He quickly figure out what was wrong, and got the parts and did the repair within 24 hours all under the warranty of our manufacturer. I was 100% that we were getting honest services at a completely reasonable and affordable cost. Not only was he incredibly knowledgeable, he helped us brainstorm how we could address multiple other issues that were identified in our home inspection that we had been neglecting for a while. I will be using this company again.

I was referred by Porterhouse Home Inspections to have Jason from A Savings Air look at the AC unit of the house my husband and I are buying. Communication with him was easy with calling and text. He was polite, courteous, and straightforward with his communication and he sent the inspection report within an hour of finishing his work. Thank you Jason!

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Thank you for coming out on very short notice and helping me with my AC unit. Y'all are honest and I appreciate that you shoes me what was wrong with my unit. You're very professional and showed genuine concern for my family.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Don't use this business for anything!  There employees are crazy and will damage your home, car and risk your families life because they DONT CARE!!

I recently had Wolff Mechanical install 3 new a/c units and the furnaces/air handling units corresponding to them.  The representative I worked with was Tim Friederich and he did an outstanding and thorough job of explaining everything they would do, suggested features I should consider and was very professional.  In addition to Tim the installation crew (5) was very professional, friendly, prompt and left the areas perfect upon completion.   From custom fabricating a piece to make a unit fit in a very tight spot to the overall look and operation of the units Wolff did a great job.  Wolff Mechanical was one of 4 companies I met with and received quotes--they were not the least expensive but they were the one I was most comfortable with--largely due to Tim.  I am very satisfied.  CB

Do not do business with this company. They are dishonest. Do yourself a favor and avoid them. Do not even try to resolve complaint, they just get rude with you. Very poor customer service. Avoid this company!

We purchased an A/C unit from these guys last summer through Home Depot.
This summer... we turn it on and it does not work.
We contact this company, they said they would send someone out that day from 3-7.
7pm, in Arizona, 95 degrees in my house.  We contact them, they said someone put the wrong date in the system.  They had put yesterdays date in.  HOW does that happen?  Your system lets you go backwards a day?  OK.. well it is 7pm are they going to send someone out?  NOPE.. they said there was nothing they could do.  (tho this site says they are open until midnight)
All night long it was HOT in my house.  My oldest daughter started to THROW UP because it was so hot!
My husband calls them in the morning.. they said they have some meetings.. but someone will be out.  9:30 AM.. and someone shows up.  Looks at the AC and stated that he did not have the tools to fix it because he was new and they sent him out without the equipment to fix it.  UGH!  So, he leaves and said he would be back.  Not sure if there was a communication error with the tech, or what.. but my husband said he should be back at noon.  I get off work early to be here... 12:30 and I call the company.. I get a lady on the phone who tried to help, but I am not too sure she knew what she was doing.  She told me to hold and she would get a supervisor.  I was on hold for 8 minutes.. she gets back on the phone and I was told she could not find a supervisor and she would return my call.
A few minutes pass and a lady named Shannon called me back.. She said.. the tech is on his way seriously.. no sorry.. nothing.. just the tech is on his way.
When I let her know I was irritated  because it seems no one does what they say they are going to do.. her response.. in a RUDE attitude.. I called you back didn't I?
Who talks to people like that?  
When the tech finally arrived back at my house he told me that the person who installed it didn't do what they were supposed to do.  Tighten something or other...
SO-we waited all night for someone to NOT show.. all night long sweated our butts off to the point that my daughter got sick. then someone shows with NO equipment to fix the problem.. to having to get off early.. to RUDE customer service reps.. and it was the PRIOR techs fault????
Home Depot should NOT have a contract with them.  I am embarrassed for Home Depot to have such a terrible company that they recommend and have their name associated with.
And if I was that tech.. I would find another job ASAP.. who sets their Techs up for failure?  The tech at least was friendly.
Awful company.. with AWFUL customer service.  I seriously STILL have not even heard an apology that my daughter was puking!  
Stay away from this company!