Best Businesses in Arizona

Ok, these guys are fantastic! I bought a new place, & weeks ago I ask an electrician I've used in the past about installing a new Nest after I moved. He said he didn't install them. I thought that was odd. I had one installed by a contractor in my last place & it was quick. Anyway I went to Yelp, & found these guys.

Ralph totally worked with me through some scheduling challenges. When we finally worked it out, he sent his two guys out to me the same day on a Saturday. They were professional, friendly, & had the job done in about 15 minutes. I absolutely recommend using them. I'm super happy with the experience.

Wow! I am more than satisfied with this company! Last Friday, when it was only 118 degrees outside, my central A/C stopped blowing cold air. Naturally, I panicked and thought I would end up dying in the heat over the long weekend. I searched online for an A/C service repair company in the far west valley that would service Buckeye, and AC-Men came up. Since it was so late, I wasn't really expecting much when I called, but at 8:30 p.m. on a Friday evening, David Rivera answered my call, right away. He said he was on a call in Goodyear but would come out to my house as soon as he was done. First off, I was blown away that he would come out that late, especially on a Friday night. He arrived at my house at 9:50 p.m. and spent almost 2 hours in the dark, diagnosing the problem. He had to get a part but made it to where I had temporary emergency service until the part could be purchased the next day. To make a long story short, David from AC-Men is hands down, the epitome of great customer service. He got my A/C blowing cold again and his prices were half what the other companies charge. He didn't even charge me an after-hours fee, just a regular service call! As he was leaving my house at close to midnight, he mentioned that he was on his way out to Maricopa.......AT MIDNIGHT.......because another person called and their A/C just went out and he didn't want them to suffer in the heat so he was going to fix their A/C!!!!! You will be hard pressed to find a better, more reliable, and fairer company to repair your heat/AC. I highly recommend this company! Thank you David, for such a wonderful job and for caring about people you don't even know.

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

I have worked with Bill and Todd for several years now. They have always been incredibly reliable, fast, friendly, and fair! AC issues are never fun but having someone I can trust to take care of the issues is a huge relief. I highly recommend this company!!

Total Care was recommended to us by a friend and I have to say that the customer service was more than amazing! Sammy was able to fix our AC the same day we called him and his work ethic was impeccable. He was very professional and honest with us and he charged us a very reasonable rate. Sammy explained everything thoroughly and was honest. We have definitely recommended him to our friends and family and will continue to use his services moving forward!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

Phenomenal service. I am very thankful for Steve's visit in particular. He is sharp, professional, and determined to get the job done right (even if that means getting into an attic). Additionally, he was very knowledgeable and helpful, informing and guiding me on an array of questions and identified issues. As a result, I plan to stick with Kilter for all future Heating & Air needs.

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

Our AC decided to die on a hot summer day last week, and I was looking for someone local who could take care of it same day as we have pets, and it was getting to 94 degrees inside the house.

I called and the lady on the phone was very professional. She had Scott call me and he came out within just a few hours.

Turns out, it was a bad motor (something I suspected based on the noise it was making and the fact that the fan stopped spinning on the AC unit itself), which he replaced and warrantied for a year parts and labor included.

The AC works great, the house cooled off by late afternoon, and all is well. I would call again for service, but I hope I don't need it.

I've been extremely happy, using Top Gear cooling and heating. It is so hard to find an HVAC company that is 1) honest. I've had So many bad experiences throughout the years with crooks before I found Chase (owner of Top Gear Cooling & Heating ) 2) professional, high quality workmanship  3) On time 4) all at a fair price.   When I first met Chase, it was because I hired him to fix a botched job that another HVAC contractor messed up all the duck work in the installation of my custom home. Chase came out and fix the problems right away. Been using him ever since.

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Richard from heat Slayer hvac did an awesome job installing our brand new air conditioner on the condo roof . It was a pleasure doing business with Richard . Richard is a top notch very professional contractor . Great job !

Run from these guys. Had two AC units & two air handlers installed when we purchased our home. We had to argue to have them to up the size of the second unit to match the house design (vaulted ceiling on west side vs lower ceiling on east, etc.). That should have been the 1st clue.
After the sloppy install we started averaging one service call every three months. This went on for two & 1/2 years. Things improved significantly once I wized up and started using someone else to service their mess. Now in year 5 1/2 the new service guys said we really need to move on to new units. Have confirmed this with two other companies. Same input - they look at the entire set up, look at our pile of paper work from the service calls and then shake their collective heads. Oh, and my wife looks at me like she wants to beat the crap out of me for throwing away so much $$$ & her time because she's been the one that has had to be there for the service calls.
Please don't be me. If you see their truck - run. Don't dial their number. Don't let them in your yard. Lock your doors.
Ps - wish I could have posted a negative star rating.

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