Best Businesses in Arizona

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

Good experience at Home Depot for Garage disposal got backed up and we were in a pinch to get it fixed. Went to home depot for some tools. I ran into Jim (raider fan) while grabbing the wrong tools. Lucky for me Jim was an actual plumber so he talked me through what I should do. He also pointed to some washers and other implements that may help my leaking situation.

I was so happy that I stopped at this Home Depot and even was able to buy some gorgeous flowers.

My husband was able to fix the garbage disposal and the leaky pipe promptly once he was off of work. Thanks Jim for helping me out. Nice to avoid weekend Plumber fees if you can do it yourself.

Had my storefront window vandalized and needed to get it replaced as quickly as possible. I called Square One Windows and they came out to my business within an hour of calling. Veltry, owner and installer, couldn't have been nicer or more easy to work with and the window was ordered and replaced within 24 hours! I now have a window guy I can always count on. Thanks again Veltry!

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

First let me say, Bryan and Defender Solar Screens are great to work with.
Great communication, Timely Quote and install with Easy billing, Product not so much.  It looks good from outside and dressed up our house nicely from the outside. But that's not actually the purpose of sun screens.

The negative is more on the product.
These were replacement screens from when we purchased house in 2004.
I had previously put on Screens before we even moved in and they were a great move, Sun screens look good, and best of all. Kept the interior of house cool and shady, We could have blinds open full AZ sun and inside would be blocked from sun and still in shade. Had them cleaned a few times oven the years and it was more discoloration and age that  we decided to replace.

These were to be same protection and shading level with recommendation that frames also be included. No issue with that.

They look fantastic from the outside. Protection of inside much lower than previous and actually really disappointed these were supposed to be 90%. Quote advised that was was currently installed.
I don't know if products have change, but certainly not for the better.

Blinds will always be closed and that is huge disappointment.

Workmanship good, But sorry I did it.

DO NOT WASTE YOUR TIME!
We set up an appointment for them to come out and give us a window and door quote. Adam came out and spent almost 2 hours with my wife and I. He said he would email us a quote. Never saw a quote. After a week, I called their number and the office told me to check my junk email (which I was checking regularly and told her so). Nothing. She said she would reach out and let them know to send a quote. Here we are a month later, no quote. Don't waste your time with these people as they obviously don't want business!

Well, I am amazed that Pella has managed to fall even lower in my opinion, but they have managed to exceed my expectations (read that as feed my nightmares).  We were scheduled to finally be rid of Pella today as they were to finish an installation that has drug out over several months.  Now, I am not trying to place fault on them for the disaster we are currently living through with supply chain issues, but I will hold them accountable for consistently failing to show up when they are scheduled.  No show, no call, no service.  This is the second time we have dealt with Pella, and while the first time around it was slightly better, it still was far from good.  Fool me once.....the shame is now mine, but I will make sure to never repeat this mistake.

updating the review... I have since received a refund from the company for all monies and purchases. Honest company, just didn't hire competent workers and need to manage financials better.

We are only at the estimate stage but I can tell you we were very pleased with that service.  Quick appointment, arrived on time, and provided a lot of very good information about the product, potential install, and warranty.  Also gave very good advise on things related to the screens with the existing doors.

Worst customer service ever. They had time to group up, chat amongst themselves, and be on their cell phones but when I asked MULTIPLE times for help not only did the girl get an attitude but I waited for half an hour and never got any help before I went to the one down the street. If I have to go to Home Depot for something, which hopefully Lowe's or True Value will have me covered from now on, I will never come to this one again. The worst!

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