Best Businesses in Arizona

Eklund Refrigeration and Air Conditioning replaced the HVAC in a duplex I purchased, and completed it very efficiently.  I am an out-of-state investor and I am not in the property to experience the new HVAC system; so, I will let others provide their great reviews for Eklund Refrigeration on that.

What meant a lot to me is that Calvin (owner) was very much willing to help in any way he can, even though it was not related to his job.    I was comfortable in asking him questions about the property I bought because he's been there and my property manager took too long to respond that time.  Calvin even offered to explain how to unlock the duplex to the painters because they cannot get in.  Fortunately, Calvin explained the unlocking process to me so clearly that I just called a locksmith and the locks were fixed.  Obviously not HVAC related, but I am very glad Eklund Refrigeration did my HVAC because knowing Calvin helped me get my property rent ready in more ways than one.

I've been using AC by Jay for 6+ years. They sold us our AC units and have maintained them ever since. We've had numerous service reps on our account, all knowledgeable, polite, and concerned about providing excellent service. I highly recommend them for your HVAC needs.

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Nothing but quality service and advice from Chad,who along with his wife Nicole,own Paragon Service Pros. Currently have a service contact with Paragon,that is not only a good value and piece of mind but also offers some discounts as well. Recently had him and his team perform a HVAC duct cleaning,along with the clothes dryer duct cleaning,on our home. A nice difference in the air quality in our house. On time arrival,professional appearance and timely competition of service round out our experience with Chad at Paragon Service Pros.

Regular inspections and preventive maintenance takes the worry out of having the air conditioners fail when we need them the most here in the southwest. They are always professional and take the time to explain what is happening or not happening with our HVAC system. We know nothing is going to fail until it is 110° outside, but Red Mountain is always available and i time. They just did a major maintenance on the upstairs HVAC unit as the blower, motor and control board were failing, it was completed in a couple hours, and no discomfort in the house whatsoever.

I have known the proprietors of TemperaturePro for fifteen years, and there is nobody I would trust with my heating/airconditioning needs other than TemperaturePro North & West Valley.  They are currently servicing the system on my rental property in South Phoenix, and I am completely satisfied with their service.

Very good guys with prices and service and highly recommend them and thanks so much for Benny for his great friendly service,  When I came back Saturday night and found my A/C is down for some reason and called all the air conditioning companies and all put me on thr waiting list then kept trying do my calls on Sunday and no one can come soon then got this company name and Benny responded to my call land came immediately , he fixed the problem with lower coast and shortest time, thank you so much

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

Williams handy man Billy will definitely be able to assist with any project you have. Very professional and takes pride in the work provided. Since I found him on Yelp ive hired him to do many projects (ceiling tv mounts, patio curtains, mirror hanging, etc)

I am very happy with the customer service, knowledge and professionalism this company showed when they took over, fixed and finished an ac job that another company left very unprofessionally unfinished. I can finally feel safe knowing the ac will run right for many years to come. This company is very trustworthy and i highly recommend them for your AC needs!

Our AC went out in the middle of the night. Called first thing in the morning and got an appointment in a few hours. Fernando and Ben came, assessed the issue, explained in detail and answered all my questions! Also fixed the problem in the same day. Super nice and honest guys. Will be calling cactus valley from now on!

A big thank you to Richard.  I posted a request for a quote around 10pm and got a response with an estimate along with availability in half an hour.  I was able to schedule the appointment on yelp right away and got confirmation on yelp.  I added one more job after the initial plan and it was gladly accepted.  All jobs were completed quickly.  Good communication from the beginning to the end.  Great experience with Richard.  Thanks again.

We were told our compressor was broken on A/C. And then the one they replaced was faulty! We also had to pay $500 both times they worked on our unit, as well as pay for the freon both times it took to replace THEIR faulty compressor! Spent $2300 with them, and A/C still did not work! This took a period of over 3 weeks in Arizona July. Called another A/C company to look at it, and nothing was wrong with the last compressor. It was a faulty wiring box that the new company analyzed. The new company fixed the wiring in less than an hour, and what do you know! They solved the problem and fixed it in one visit! So frustrating and I know I will not get my $2,300 I wasted back due to these crooks.

Can I give negative amounts of stars??? These guys are crooks!
Merlins initially called me in April to offer a promotion for an hvac tune-up. At that time my ac unit worked perfectly fine but I figured a tuneup was probably a good idea before the summer. When the tech arrived, he went on the roof, came down 10 min later and announced that I needed several repairs and replacement of recalled parts. He offered me a deal of a 10yr membership for $3000 that would include all current repairs/parts replacement plus a air purifier, 2 free tune-ups per year, and 20% off parts and labor for 10yrs. I signed up even though I could not understand why my 8yr-old ac unit was needing so much work done when it wasnt broken before the tech even got there. Forward to July, my ac unit was not cooling as it should. I called Merlins and they sent a tech who stated my ac unit had a leak and I needed freon (not sure how THAT happened as the unit was literally 8yrs old and had never leaked or had ANY problems until Merlins touched it). $400-$600 later, my ac was running right again. Come November, Merlins calls me for my free 2nd tune-up for the year. I shouldve trusted my gut but I scheduled the appointment anyway since I had paid $3000 for a membership that included 2 free tune-ups per year. ***Note: My ac unit was working 100% fine before they came out for the 2nd tune-up.*** Upon the techs arrival, he goes on the roof, comes down 5 min later and anounces that my unit's amps are running high and that I'll need a new compressor which costs like $12,000 but not to worry because they can get me financing thru Wells Fargo. ARE YOU KIDDING ME??? He then tells me that my dirty air filter (which I had changed less that 30 days prior) likely caused the damage. I told the tech that he is absolutely nuts and that this unit is only 8yrs old so I will call the original company who I bought the unit from. He told me good luck then left my house. After he left, I attempted to turn on my heater and now it didnt work at all!!!! I called Merlins back, they said they'd send a tech out again. I also asked for the manager to call me. 2 or 3 days later, the same tech who tried to sell me a new compressor, came back, got on the roof for 20min, comes back down and says its not the compressor as he initially thought but instead the motherboard is blown. He stated that this would ONLY cost me about $2000. I told the tech to leave. I wasnt giving them another dime as my unit wasnt even broken before they came out. I called the original company who I bought the unit from however they had been bought by a different company. They sent a tech out. I did NOT tell the new tech what the Merlins tech did or said. The new tech went up, spent about 20-30 minutes up there and came back stating it appeared my unit had been sabotaged as there was a thick green fluid oozing out of my unit. The damage caused to my unit was almost $6000 worth which would not make sense to fix when the unit itself had cost less than that 8yrs ago when I bought it. I ended up having to purchase a whole new unit to replace my 8yr old unit even though ac units should have a 15-20yr lifespan. I have reached out to the manager at Merlins 6 times now (all documented) with no response whatsoever. I have since filled a complaint with the BBB and am awaiting Merlins response to their inquiry. I'm sure I am not the only person they have done this to. I am disgusted and mortified how they can take advantage of their customers. I am a single mom on a tight budget. Buyers BEWARE! These guys are CROOKS!

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