Best Businesses in Arizona

The only reason I'm even giving them a one star was because the sales person, Kevin was a good guy. Professional and knew his stuff.
The general manager in Phoenix was a different story. After meeting with the sales person on Friday, my wife and I talked about it and for $17,000 we thought the price was high. On Monday morning I called the office and was told that someone would call me back to cancel my agreement.

Kevin the sales guy called and said his general manager would call me back. He called me and after we spoke for some time he offered to drop the price the two thousand I had requested. I agreed. Before I hung up he said that in order to get the discount I had two agree to two things:

1. To allow my neighbors to view my windows if requested by his sales staff.
2. Second, to write a five start review for his sales person and his company.

After a sleepless night I called and then emailed the company to cancel my order. I just didn't think that writing a review before the work had even started was right. The sales person again emailed me and said that the GM would be in touch. I told him that I preferred a simple email that said the order had been cancelled and that my $1000 deposit would be credited back to my credit card.

Still no word back from the GM.  I'm really getting a bad feeling about a company that has so many great reviews, but forces you to write a five star review in order to get a discount.

Think twice before using these guys. Prices are through the roof, and I feel that at least the GM, is a little slimy. I maybe wrong, but so far that's my experience.

We had them replace our springs in a window that went bad. They came in with the best price and I scheduled them for a week out. We had a change in our plans and asked them if they could come that day. They called me back and said they will have somebody out within the hour. Fantastic!

Not all the plugs were not included with the door and I have not been able to get the plugs. I do not feel the door is completely installed though it has been completely paid for.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

Efficient Home Pros came out on a weekend with short notice to fix our main door.  Robert was in and out quickly and the door works great after he was finished!  Thank You!

Reached out 3 times to Tracer Window and Door and got no return call or email.  

They do not want your business, if they did, they would return a call/email.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

exceptional service, attention to detail, picky about their work, clean,great communication, so...yea i would recommend these folks..BTW, i have a friend that owns a glass company in WA that does mostly custom houses. so i know the business a little more than most...thanks bill and team..will be back

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

Trying to get him to come measure and it appears he  doesn't want the business. Keeps telling me I'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

We had Gene come out we can half ago to get a quote for a couple of French doors, he promised to have it to us within about four days. We did not receive a quote I contacted the company & Gene again at the end of the week & was promised a quote by that afternoon. Still no quote 3 days later! Apparently they're willing to go out and visit customers but they don't need the business. This baffles me as they are a local business and I would think they thrive on local customers.

Had bobby install a new sliding glass door and window in our condo. We couldn't be happier. Great installation and prompt service. Would recommend them for installing windows in Arizona or rocky point mexico.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Very Professional~

I would give Jason a high 10+ if it was available!!! We are very very happy with his work. He calls and lets you know about when he will arrive. The glass that needed to be repaired was double pained. I called around and glass shops wanted $500-$1200 to replace the entire frame and windows!!! No way. I searched some more and gave The Jackson Glass a call. I received a call back in just a few minutes.

He said that he could replace the one broken glass. To replace the entire framing and windows were not needed. He also gave me a less expensive quote. We are both Seniors and noway could we have afforded $500-$1200 elsewhere.  

Jason is very meticulous as Joseph D. stated in his review. We were very impressed. So much so; that I ordered some screens and had others re-screened.

Don't go anywhere else!!! Call the number and you will be happy you did!

Regards,
Sandi~
BCC

I recommend HPH to anyone who is looking for replacement roofing, windows, siding, solar, showers, baths, walk-in tubs! They provide white glove, red carpet service! Great value for your important investment!

I only wish there was a no star rating! Right out of the gate these losers refused to come and give me an estimate, because my husband was not going to be part of the decision making process! Glad to have found out this  is a sexist company BEFORE we got started!!  Please do not support this type of discrimination and for your own sake, don't use this company!

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.

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