Best Businesses in Arizona

We had an ok experience. I'll start with the installation crews. Jacob, Julian, Mike, Johnathan and Christian were skilled,responsible and respectful while installing the windows. They all wore masks and did a good job installing the product.
However we ordered the windows in mid September and the job was not completed until the end of January. Communication from American Windows was sparse and lacking. After having the windows measured and putting 50% down we were supposed to be contacted in 3-5 days with a tentative install date that was supposed to be 10-12 weeks from order. I called after 10 days and there was no date from the factory. Weeks passed and finally two of the three  windows were installed 12 weeks after order, but one had to be remade due to an incorrect outside measurement. The third window was from Pella and that was finally installed 19 weeks after ordered. There were numerous reasons why it was delayed and installation dates pushed back. We would have ordered the same product as the other windows but the color for the interior frame was not available pushing us to the Pella product which was significantly higher in price. After conversations with the sales manager expressing my dissatisfaction with the numerous delay from Pella we were offered a small reduction in price for our trouble.
I understand covid has caused many manufacturers to have supply and production issues but we feel the ones we experienced were excessive.

This review is for my Angel Aro.  He installed 3 windows in my house.  He was polite, courteous and answered every question thoroughly.  More than that, he was so exceptionally kind to notice that my mother had a tire in very poor condition that was about to blow out--and he went so far as to put her spare on!!!  In this day and age, kindness,  courtesy and customer service are very much appreciated.

We moved into a new home with a big office space but also a big open space with no doors. We contacted Southwest door and sash and they came out quickly even during the pandemic measured and gave us a price the same day. They told us that there  would be a delay because of supplies which we totally understood and everybody was going through the same dilemma. The installer came and he was fantastic he walked us through step-by-step what he was doing - our doors are beautiful - we get so many compliments.  Opaque glass  with white wood frame - it's a huge space but they made it look like I t's original to the house!     Thank so much for a great job - highly recommended!

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

PLEASE NOTE:   Although my primary home is in the Tacoma area, this posting is about our second home in Surprise, AZ.

I wanted to do an widening of my backyard sliding glass door from 6 foot to 9 foot wide.   I am new to the area, so didn't know a guy, but stumbled across Joe and Efficient Home Pro.   Joe came by and looked at the project and after talking to the window manufacturer, gave me a firm, fixed price for the project.   Now this involved removal of the old slider (with unknown issues about how it was installed), a new laminate header beam, new slider, and fix the outside stucco and inside drywall like it was original.  A complex project for sure.

I had the pleasure of working from home (thank you COVID-19) while Joe and team did the project.   I am pretty handy with home projects, so watched with interest as the team did their work.   I have to say that I have never been so impressed!   There were several points where key decisions had to be made and each were discussed, rationalized, and then acted upon.   To tell a long story shorter, they executed this transformation flawlessly!

But here is the best part.   Not only did they do the hard stuff with precision, but they also did the small stuff perfectly.   Every final opening was sealed with insulating foam, every piece of stucco was replaced and textured like it was new, and on the inside, it was impossible to tell that any work had been done (outside of paint).   And even better, the work space was cleaner than when they arrived.

Over the course of the project, I got the chance to talk to Joe about all his company can do, and I can say with confidence, that I now have a Have a Guy.   And for far more than just windows.   Next step:  Replace the AC unit.

If you are interested in how real this posting is, please contact me.

Honest, professional and affordable.  Offering a great product at a price that won't break the bank.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

exceptional service, attention to detail, picky about their work, clean,great communication, so...yea i would recommend these folks..BTW, i have a friend that owns a glass company in WA that does mostly custom houses. so i know the business a little more than most...thanks bill and team..will be back

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

Trying to get him to come measure and it appears he  doesn't want the business. Keeps telling me I'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

Want to fix a broken window in a timely way? If so, go elsewhere. Called to fix this window. Came for estimate pretty quickly; that was the good part. Getting this done is a joke but not funny. First, the estimate given was half the real price they charged. We paid close to $100 more than was necessary. Then the stories; we have a big job, we;ll try to fit you in but there are priorities in front of you. So now you pay top $ + and have to beg for installation.They took a deposit and got lost. I told them to return deposit or give a firm installation date. We finally got this installation. An awful lot of aggravation and really Fric & Fac service. Don't call these people ever. Especially if its raining.

these people are the absolute worst. from there customer service and lack of communication. i called lowerys on 5/16/22  called to get some questions ansered and a quote. two days later stil no call. so on 5/19/22 i took the time to take the window down to them myself. this was approximately 10am. the young lady that helped me said that they would get with a technician and call me back immediately. well once again they didnt even bother to call me. so after two days and the weekend passing, i had to call them. so on monday 5/23/22 i had to call once again. no apologies just excuses but i finally got a quote from them for $400.00. absolutely outragious. you can get a brand new one at home depot for half the price. dont waste your time with this company.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Our master bedroom exterior door was recently hit by a rock which broke the outer glass pane.  This is a nine foot door with a frame around the edges and all glass in the middle.  We preferred to deal with someone local and my wife found Jackson Glass in New River.  Jason came over the same day my wife called and discussed various options with us including buying a new door.  Since this door is the same as our exterior great room door we wanted them both to look the same.  The major problem is that the doors are fiberglass.  Most folks wouldn't even attempt to replace the glass on a door like this, but Jason said he had done a handful of similar doors and would take a crack at ours as well.  He gave us an estimate and we decided to have him repair it. During this phase Jason never pressured us to choose a particular option or even to hire him for the job.

Prior to coming out to perform the repair Jason called my wife to let her know he would actually be able to complete the repair for about 20% less than his estimate.  This was after we'd already agreed to have him do the job at the price he originally quoted.  How often do you ever here of a business owner coming in under an estimate like this?!

On the day of the repair Jason showed up a few minutes early and quickly started the repair.  He was very meticulous throughout and when he was finished you could barely tell the door had been touched.  The new glass looks great and where he sealed it looks very clean and professionally done.  I found out from Jason as we chatted that he can do virtually any type of glass repair including those uniquely designed panes in vanity mirrors and curio cabinets.

When Jason was finished he thoroughly cleaned up all areas where he had performed work (something you don't always see nowadays). My wife and I are thoroughly pleased with the way the door looks and will certainly call on Jason for any future glass needs.  He is extremely professional and personable and an honest business owner.  I would highly recommend him without hesitation.  I'm hoping we won't be breaking any more glass, but if we do it's reassuring to know Jason is just a phone call away.

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

We used this company to purchase windows for 2 homes and they were expensive. The windows are okay but did not reduce our electric bill by one dollar. The installers were nice but they removed the old windows and put in the new ones without removing my shutters causing lots of damage. I still have one window with a defect which they never replaced. The customer service was one of the worst experiences that I have had. They never come when promised and they do not return calls. When they were touching up the paint in my back yard, I specifically told them they could not come unless I was home because of my dogs and twice they came when I was not home and left the gate open and could have lost my dogs. I ordered 2 doors and finally got one of them but they never put the requested bronze hardware (it is brass) and did a bad job painting the door. They never produced the second door.  This company is a nightmare to work with and would encourage you to not use them.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.

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