Best Businesses in Phoenix, AZ

Chad came by to clean up a few wiring mistakes I made. Nothing of biblical proportions. On one I created a short when I swapped a rocker switch for a dimmer. On the other I wanted to replace a two-switch rocker such that each circuit is on a separate dimmer. The house is old and the wiring janky; I could not figure out how to split it into two. Chad solved the first problem fairly quickly--I created a short when I inadvertently nicked the common wire. The other box took him a few to figure it out--again, janky wiring. Instead of simply fixing the problems Chad explained how I created the short and told me how to avoid doing so in the future. Once he figured out the janky wiring--too many extraneous wires--he not only cleaned it up but again explained  what and how he resolved the issue. While he was here I also had him add an outlet near the ceiling for a wireless speaker, something I could probably do but hey, Chad is 20 years younger than me. I let him climb the ladder. In none of this did Chad make me feel like I committed an ID10T error. Oh. And Bjelde honored my military service with a 10% discount.

I am writing this review to praise Mason Pro Services and their Elite Employee Team from Customer Service, Billing, Comfort Consultant to AC/Heat Pump Install Techs and Repair Techs.  They were all instrumental in me purchasing a new 3.5 Lennox Heat Pump, getting my 2.0 Heat Pump repaired and both on a Maintenance Contract ensuring future repair or replacement if needed.  

I interviewed several representatives from various well named, local companies, before making my decision and selection of Mason Pro Services.   Man years ago I remember people talking about Mason Pro Services.  These individuals stated that Mason Pro Services were a company of high ethical standards.

Since I am on a limited income, I wrote down numerous questions prior the comfort consultants coming so that I may be well informed to make the best choice available for quality, energy efficiency, brand reputation, duct ventilation, brand warranties, maintenance, possible roof repair, installation costs and financing available.  

Hands down, there was no comparison, Mason Pro Services lived up to their reputation.  It was a, Win Win in every area for me!  Challen, was the perfect , Comfort Consultant, who met with me.  He answered every question prior me even asking him the ones I had pre-written. No pressure, told me to think about things and review the comparison list he emailed me.  He gave me his business card and said, Call me anytime if you have any questions or concerns.  Well, that I did, several times.  He was just as professional, kind, understanding, patient, and respectful answering the new questions.  Challen, always asked, Do you have any other questions or concerns that I may address?  If you can think of anything don't hesitate to call or email me. One other thing I need to mention.  I have a flat and required roof repair work once old equipment was removed and the new heat pump package was installed to maintain the roof structural integrity.  This was also a concern for me.    

Here it was June 2nd, our heat pump was broke and it was about 100 degrees on that side of the house.  I signed the papers on Monday, June 6th.   Challen, referred me to an exceptional company who he provided written communication including pictures of required work (with my prior approval). I contracted with to do the job.  This was a huge help to me minimizing my anxiety level.  Also, the, Roofing Consultant, stated, I have had a long standing relationship with Mason Pro Services.  The company gave me a discount and 5 year roof work warranty.  The new Lennox Unit was installed on Thursday June 9th.  During the install, Challen came out, checked things, conversed with Installers and myself making sure everything was going according to plan and time frame discussed.   The Installers were great.  They answered my questions, removed the old unit, the old evap cooler and brackets that were in existence from the previous 21 year unit and did an excellent job installing new unit.  How does a team of men install a heat pump pkg and be as quiet as a mouse?  I don't know how they did it but they did.  To say the least, when they turned on the AC, I was doing the happy dance.  It didn't take long for that side of house to get at 80 degrees.

The next day I called Mason Pro because I noticed something didn't seem right.  They responded immediately and sent Dylan out.  He checked the unit on the roof and the thermostat.  He was definitely a highly skilled professional, quickly diagnosing the problem and resolving it.  I was having a difficult day and I remember making a comment to him about something.  He smiled, graciously responded in a gentle manner,  positive attitude and encouraging word.  What phenomenal people skills!  If all Employers had Employees like this.  It was a learning lesson for me.  The following week we had our one week inspection.  We were blessed with Dylan again and everything was working marvelously!  

Then, I made arrangements for Mason Pro to return to service our smaller and older heat pump pkg.  Ryan came out, inspected it, wrote up the needed repairs and quote.  He took the time needed to explain each of the concerns and its priority of being fixed.  Since it was a 21 year old unit I understood the urgency.  I was grateful the heat pump still had some life left in it and didn't need immediate replacement.  Mason Pro scheduled Ryan to return within a couple days to complete the annotated list of repairs.  He was  professional, respectful, kind, good natured, highly skilled & trained with a  great attitude and communication skills.  Ryan was on that hot roof for hours, did an excellent job, and still had great humor and professionalism!!  I couldn't believe the difference his expertise made.  

Mason Pro Services made a Difference for me and my family.  They excelled my expectations and they are the only HVAC Company I will use from now on!!
Irene Brodersen

Your search is over, VetsBuilt Contracting is DEFINITELY the contractor to go with for your projects. I had Bob come out and give me a quote on remodeling my kitchen for a house I bought for my soon to be wife and I. The remodel included removing a load bearing wall, installing a 22 foot beam, new canned lights, moving the door from
the kitchen into the garage to a new location, new cabinets, new counter tops, new tile backsplash, etc. Bob came back with a very competitive quote but what made me select him was his communication and all of his positive reviews.

Throughout the project Bob was the complete opposite of what I was told I would experience with a contractor. His team was prompt, respectful, and cleaned up at the end of every day. Bob was always in communication about status of the project, timelines, and any issues they ran into. Whenever they ran into an issue (this is going to happen so don't be surprised when it does, it's the name of the game when doing these projects with any contractor) Bob gave me all the details, my options and what it would cost to address the issue.

Bob was always fair when it came to pricing adjustments (I have been told other contractors use issues as an opportunity to make extra money because you are already committed to the project) and I never felt like he was trying to pull a fast one on me or take advance of me.

The kitchen turned out amazing and we couldn't be happier with the result!  Even to this day, Bob has stayed in contact. He has made sure that everything is good on the house and we don't need anything.

I definitely recommend VetsBuilt and will use them again myself!

Wade & Bill were very informative.  They did first quality work!  All the appointments were on time. They did excellent work and responsive.  Couldn't ask for anything better!  Great work and customer service. Thanks Guys!

This company is exceptional!!! They came out to my home and gave me a free quote. They were affordable and didn't try and change the price. What they quoted is what I paid. They were patient and worked with my schedule and timeframe. They handled all issues concerning city requirements and were determined to stay until the job was complete. They worked diligently and double checked all work areas. They were kind and respectful of my home and once the project was finished our home felt alot safer. Definitely will call on them again!!!

Excellent electrical servicing by two pros-Mark the owner and Brad his assistant. They did multiple jobs for us including the addition of two new interior electrical outlets and new outside service for a Ring Floodcam. They  also troubleshooted an electrical non working switch and also installed a new MBR ceiling fan.
Reliable, friendly and quick response make this company one of the best I have ever dealt with! 5 Stars!

I would definitely use Desert Mountain electric again! Called an hour before they arrived to tell me they were on their way. Showed up right when they said they would.
Miguel was courteous and kept the work area clean. He gave me some options when we were discussing what I wanted done and was happy to do what I asked.
Thanks Miguel for a job well done!!

A couple panel change jobs. More to come. Jason and company is ready for the job. Will not disappoint.

MK Electric does work under OneGuard Home Warranty. I had a nice sounding fellow call me from MK Electric to inquire about a service order that I had with OneGuard.

He called and we spoke for 30 seconds to one minute. He was certain that OneGuard had called him in error, and that they should have contacted a mechanical contractor as his company doesn't work on mechanical aspects of broken equipment, only electrical.

But in calling OneGuard, he led them to believe that he had diagnosed the issue. He hadn't. He'd only spoken to the homeowner briefly, and the coverage we had on this broken item was cancelled due to his call and the phony diagnosis he left with the insurance company.

I don't need headaches like this-- I'd find another electrical contractor if I were you. The contractor should be on the side of the end customer, supporting that person and their repair. I guess the big bucks they get from OneGuard put him into that corner and the sneaky way we were dealt with did not leave a positive impression.

Excellent Service! Everybody from the Boss on down treated us with respect (yes sir, no sir, etc)! We needed a 50A service installed for our RV and Colter Electric installed it Quick, Clean, and Professionally! Works GREAT! If you need an electrician CALL Colter Electric!

Home Depot gave Farris Electric as a Pro Referral when we asked if they provide ceiling fan installation. We needed to have a 20+ feet high ceiling fan installed plus 4 other ceiling fans, 3 LED ceiling lights for the garage and laundry room and dimmer switch for dining room chandelier. Alen called us that Saturday evening from Flagstaff. His team arrived Monday and only took 2 hours to install everything. They hauled off the old fans and vacuumed. They showed us how to use the remotes for the fans. Used Zelle to pay. Definitely will use again when we need the other lights replaced.

We just bought a house that needed quite a lot of electrical work. Byler Electric was recommended to me. Dan is super nice and I totally recommend his company, and his crew they were awesome. This company,and Dan for sure, will be my go to electrician.

I need a outlet put in my garage. I called Micor and Ronnie called me back a little while later. He came to give me an estimate very quickly and were reasonable. After my esitimate, he did the work immediately. If you mention yelp, you get a little discount. I would highly recommend this company.

Rex from RJC was great.  On time, had good advice, fixed the issue, and had a very fair price!   Extremely happy.

Great service, very professional.  We called them for a quick repair to a light via recommendations on a local neighborhood Web community, and later realized that the company had wired our whole house built 12 years ago.  These guys are stable, fair, and know what they are doing.

It's hard to find a good electrician, one that doesn't shy away from doing the job right and not cutting corners. Garrett is a class act and a great electrician. I own a 50 year old home and he helped me bring it up to speed and did a great job!

WARNING!!!  If I could give less than one star I would, but to leave a review you have to give at least one!  Got a quote from CastleGate for my TESLA home charger install, was happy with it, so signed a contract with them.  All of that happened three weeks ago.  After MULTIPLE attempts over the last three weeks to schedule the work by calling not only the office, but the technicians direct cell phone, and MULTIPLE messages left on BOTH voicemail systems all have been unanswered!    Pathetic CUSTOMER SERVICE which is extremely uncommon for a TESLA approved vendor.  They need to be removed from TESLA's electrician list.  I am contacting TESLA next!
Use anyone else on the list!!!

Working in the field of HOA management I have utilized the services of Innovative Lighting and Electric for a number of years as one of my go to vendor / contractors. Their pricing is always fair, the quality is great, and the expertise is one of the top I have encountered in the electrical field. They are great for both big and small jobs. Highly recommended!

Victor is the most professional and nicest contractor that we had the pleasure of working with!  He was able to come out within hours of calling him and his prices are super reasonable!  We called him for one project but quickly found out he does almost everything!  He installed new ac vents in our kitchen, new outlets on our patio and next to our back door, changed out all of our old outlets throughout our house, installed new fans, light fixtures, and the most dramatic, beautiful under cabinet led lighting in our kitchen! His customer service is superior!!!  He went above and beyond to help us with our house projects!  I highly recommend Victor for your home repair and projects!!

We had George Brazil out yesterday to replace a bad water heater that they installed a couple of years ago that was still under warranty.  They tried to charge us almost $600 to replace it even though it was fully under warranty and it was the 2nd time in 2 years that we had to call them out for issues with this same water heater.  They did drop their fee to $400, which to me is $400 too much for a bad water heater that they installed.

The really bad part is that after they left, we noticed that the master bath toilet now makes a REALLY loud vibrating noise after you flush it.  We've been told that this is because they injected air into the pipes.  When we called George Brazil back, they said that it wasn't their fault and that they would charge us to come out and fix it.  This is the most disreputable plumber I have ever dealt with.  I will never use them again.