Best Businesses in Phoenix, AZ

We had our power go out early Thursday morning. Called all around the valley to get answers or some help and got nowhere. Finally called Troy, and after about a 30 minute call and texts of showing him the problem, he sent two guys out less than a half hour later. All the supply stores were closing so they went to Home Depot and immediately started fixing our problem. Great and fast service, great people.

I saw them on the Nextdoor app with good reviews. They seem to be a small operation but friendly and pretty prompt. I actually had to call them twice but the second time they got back to me right away, apologized for not getting back to me earlier, and sent someone out the next day. Later when I had a question about the service and the possibility that it want fixed they responded right away. I would use them again.

Good guys they installed a connection to an instahot water heater, Everything worked as planned.

When I dropped by last week, Bianca greeted me, and I want to personally write about how professional and kind she was.
 
Whoever hired this lady made a wonderful choice. She greeted me with a smile and even offered me water. (It gets really hot in the desert.)
 
As I was speaking with her, she was so excited to share about how much she enjoyed her job and loved working for Corbins. When she told me about the company yoga class, I went to your website and really looked into the company's culture. It was no surprise when I came across the article ranking Corbins as one of the top employers in AZ.
 
She's a GREAT asset to your team, and should get some kudos for her positive and welcoming attitude. Please tell Bianca how much I appreciate her kindness.

We started taking bids for solar earlier in 2021.  Some companies only wanted to push an expensive lease option that would have cost us more than $60000 out of pocket by the end of the lease!  Sure, they take  care of all maintenance and repairs, but when you do a little bit more research you can find that reputable companies have 25 year warranties on their products.  Luckily, I started reading about microinverters and decided that I wanted an Enphase microinverter instead of a string inverter.  From there, I searched Enphase's website for an installer in my zip code and Black Platinum showed up as a platinum level installer.  At the time, the next one listed had a gold status.  We got a quote for $38000 for 13.3kW with LG Panels and Enphase microinverters.  The payoff at the time was ten years, but recently Arizona is pushing APS to cut the off peak time from 3pm to 8pm to 4pm to 7pm and they are forcing them to stop charging people with solar for a grid connection fee.  These changes will definitely shorten our payoff time a little.

Black Platinum had us make the payments in four phases which worked out for us to help space out the large checks.  The first phase involves getting city permits, the second phase is installation, and the last phase is APS approving the install and giving you the go ahead to flip the switch and turn on the system.  We opted for no battery in our system since our solar buyback rate is locked for ten years.  After ten years, I'm anticipating battery technology to be much more superior along with the Enphase technology for being able to go off grid while still being connected to the grid in the event of a power outage.

After the install, we had a few hiccups that either we solved or Black Platinum solved:
1. One of the trees that the previous owners planted was shading my roof and blocking sun to three of my panels.  I had my landscaper trim the tree down beneath the roof line on my house.  He still needs to work with my neighbor to trim the same tree on my neighbor's side.  The three panels are probably running at about 60% right now (up from 16% when they were shaded).
2. Three panels did not have power after the system was turned on.  Two of them weren't plugged in correctly and the third needed a new microinverter.  I coordinated with David (Sales Manager) to get the repair team to my home to fix these three panels.

I love the Enphase Enlighten app for my Android phone.  It shows your energy use so you know when you are doing things during peak energy charges.  It helped us realize that if we shower between 3pm and 8pm it uses 5kW just to refill the water heater.  Now we shower outside of that window given that our APS bill is negative at the moment (it could be even more negative).

The way our system is designed we are expecting to get money back during the cooler months and we're expecting to pay some money during the four hot months in the summer.  It should balance itself out.  We are looking forward to getting the rebate next year and hope that the solar tax credit is extended to help more people get solar in the future.

During each phase of getting solar, David was in touch with me constantly via text on my phone.  I was also in touch with John Black (owner), Melia (permits), and David via email.  All of their estimates for the time frame for permits, construction, and APS were pretty spot on.  They had to cut into the wall in my daughter's room and garage to help hide the power conduits and it's very professional.  The drywall people patched it up like it never happened and we just happened to have painted my daughter's room recently as part of a kitchen remodel (using the same painters).  A few coats of left over paint and we can't even tell anything happened.  I highly recommend Black Platinum if you are considering going solar and I have given their information to a few of my neighbors who are thinking about it for themselves.

I own an old house with a checkered and questionable past. Many companies avoid the challenges of old houses and bad wiring. Rabago Electric is the exception! I knew my job would be difficult so I decided to ask the professionals who they would hire for their own houses. One name came up: Jaime Rabago!  At my house, he fixed a multitude of problems and brought me back up to code. The service was quick and professional. With his creativity and knowledge, he faced my unique electrical challenges. Mr. Rabago was able to rewire and redistribute power on an overloaded circuit. He found and eliminated a broken powerline underground. He removed a unnecessary fuse box which was misplaced along the line. He knows his stuff!  Mr. Rabago charged a fair price and did more than he promised. Do not hesitate: you will be happy with this company!

Smoke alarms went out around 4th of July. New alarms were installed within a couple hours after I called. Super customer service!

I've always known exercise isn't all it's cracked up to be! When my treadmill stopped (while I was on it) I took that as a sign to have coffee instead. When the guilt kicked in and I got back on, I heard a pop, the machine shut off and the fan above me was shooting sparks. I called Jenco because the owner lives in the neighborhood and Nextdoor residents had positive comments. Wes arrived on time, fixed the issue, noticed an additional wiring problem and corrected it,  then cleaned up after himself. Prices were reasonable and I now feel safe that i don't have to worry about a potential fire.. I haven't decided if I will go back on the treadmill yet or continue using it as a clothing depository.

SMK Electric was referred to us to correct improper and unsafe electrical work performed by an unlicensed contractor. Simon and his team could not have been more professional.  They went room by room, diagnosing each problem and correcting each occurrence of improper, out of code, or unsafe wiring.  He opened up the walls when necessary, but was careful to only cut the drywall when absolutely needed to accomplish the repairs.  I feel reassured that all of our electrical work is now installed to code, and is safe.  I would highly recommend Simon and SMK to anyone

We had a couple damaged baseboards that needed to be repaired in a timely manner due to selling our home. Andrew responded immediately and was able to get the job done as soon as the next day. Andrew did a great job, was professional, and cleaned up after the job. I highly recommend Nichols Handyman Bros!

I had an electrician come out from Shield's to make a repair (summer 2014), and then the issue recurred a couple months later. A different company came out to assess and repair, and claimed the electrician from Shield's had installed a faulty part.

I asked Shield's for an explanation, and have been following up for months now, and have received no response from the electrician.

Poor customer service, and likely poor quality all around.

Tiffany was so incredibly nice to deal with over the phone!  I sold my property and needed work done while I was in California.  Tiffany looked at my inspection report and had an estimate to me in less than 2 hours.  They performed the work and it was less than the estimate!  Can you believe these guys!  Nothing like a licensed contractor folks, look  no further for help.

Great service from ECO Electric added 220 line to operate our new SPA, Daniel was very professional, price was good, installation was excellent. This was about a 65 foot line from the box to the backyard and it looks great. Highly recommend ECO Electric

I tried doing ceiling fans by myself and ran into some issues . While everyone else tried to rip me off Kent gave me a fair price and came by right away. Super trust worthy and responsive. Kent is also one of the kindest people I've met in a long time. I will be giving him all electrical business from now one.

They always reply quickly and get the job done for a fair price. We enjoy using local people also. Thanks Zeidas!

I recently needed an electrician to swap out 3 or 4 dimmer switches in my home. To my surprise, they provided a quote of $1,000 for the labor alone, while three other licensed electricians estimated the job at a range of $250 to $300.

I'm uncertain if this company is legitimate or if someone is posing as a business. I had noticed that there were no reviews on Yelp until I brought it up to them. Strangely enough, a generic review appeared on the same day.

=== Reply to owner's comments ===

Let the facts speak for themselves. Here's a screenshot of the $1,000 quote.

I've had to call dependable sparky on two different occasions, two separate issues and both times he was awesome. Get the job done and gets it done perfect. Will definitely recommend to anyone.

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