Best Plumbing Services in United States

Honest and Reliable.  Had these come out to fix three toilets.  They did a great job and were very reasonable.  Will be using them for other work we need done.

I didn't think that a plumber with such a level of service existed anymore. Everyone is so nice, professional and courteous on top of fair pricing...The only thing is... they are so busy, you need to be a little persistant to secure an appointment... But it's worth it.

I have to agree with the other reviewers....Richard and Brian are plumbers you can trust. Honest and dependable, always return calls and happy to explain the details, options, and costs. Always on-time as scheduled. You can't leave your home's plumbing to just anybody. I live in Staten Island and they came out here promptly and was glad they did. And over the last few months we've done all sorts of different jobs...from snaking main lines, cutting copper, installing my dishwasher, and installing new steam radiators and vents. They do it all....highly recommended.

What a blessing to have found James to change my kitchen faucet and  sink drain pipe in a short notice.
Very pleasant and a great attitude and of course very professional. I had a water leak from the kitchen faucet on Friday before Christmas in a few hours later James was able to get everything back to normal. I totally recommend him for any plumbing work. I'm a happy customer

Our tub was not draining properly and the service and plumber were very responsive and timely.  Matt fixed the problem (luckily easy to fix).  I would recommend since the price tag was reasonable and they were on time and super communicative throughout the process.

I called Citywide today at about noon to clear a clogged kitchen sink at my elderly mother's house. I received a call a little later to say a service person would arrive by 1:00 pm. Tim, the service rep, arrived right on time. He identified himself, had a mask on (big plus!), and immediately got to work covering the floor and getting his supplies together. He began by using an electric snaking machine to clear the line.  He continued to snake the line but the blockage prevented the line from going through. As a result, black water splashed into the kitchen. Tim thoroughly cleaned up everywhere there were splatters.  After a good while, he thought the blockage was due to scaling deep within the pipes, so he had to go into the crawl space under the house to check it out. He tried to clear it, but it soon became apparent the blockage needed to be cleared from under the house, and a second person was called in to assist Tim. Kelvin arrived shortly after, and the two men worked for hours. They had to replace part of the pipeline in order to clear it properly. I cannot say enough good things about Tim. He was courteous, professional, kept me informed as to what was happening, and tried to avoid having to replace pipes to help keep the costs down. He was on the job for over 3 hours, and although it was very difficult work to clear the lines, was just satisfied that he was able to get the job done. On top of it all, the price was reasonable, considering the amount of time and energy that was necessary. I would definitely call Citywide again, and would specifically ask for Tim! Great job all around!

Called them in an emergency. Water was leaking from an upstairs toilet onto the floor below. They came within the hour and fixed the problem. Might be considered a little pricey for 30 minutes work. But they did the job and, most of all, fast response. That's the difference between a little damage and a lot of damage. They are definitely my go to plumbers from now on.

Agreed on a price, changed the price to double the am mount, never got a receipt after asking numerous times.

We came back from vacation to a flooded basement, after clearing the water I realized we had no hot water. Stan came out within ten minutes on a holiday to help us out. He got our hot water heater working and explained what had likely occurred while we were away. Highly recommend.

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

My kitchen sink was draining slowly and I wasted $30.00 on a DIY twenty five foot snake which wasn't long enough to get to the blockage. I called Johnny Drain on Sunday morning at 10:00AM and he was at my home at noon, just as he promised.
The quarter inch snake that he thought would clean the blockage didn't work and he went back to his truck for what he said was the big gun. Twenty minutes later the drain was working perfectly!
Johnny's fee was very reasonable and I wouldn't hesitate to recommend him to anyone who has sewer or drain problems. Professional and courteous service.

I had a few plumbing issues, Bob and team were fantastic. They came on time, they were very professional, and best of all they have reasonable rates with quality work. They are local to great neck, highly recommend for any plumbing issues. Ben Dinkin would now always be my go to plumber, nothing but good things to say about these folks.

Letter to Joseph Kennan( Bob's Lawyer)
In August I contacted Bob McManus, as he was an approved plumber on my cooperative's list. As soon as he answered the phone I greeted him, introduced myself and asked him if he works on cesspools in Breezy Pont. He said he did. I explained to him that I had a cesspool in the front of my house that was not able to handle all the plumbing that was going into it and I wanted my shower and sink water from my bathroom rerouted to a cesspool located in the rear of my house. I explain to him that it was full of sand for many years. I explained also that I had a laborer that would come and dig it out. He asked me if the laborer knew anything about cesspools and I told him no. He said just have him take out the sand that was inside the cesspool and do not have him dig out around the cesspool that he would take care of that part.  We discussed in detail what needed to be done as far as refurbishing (for lack of a better term) the cesspool.   He explained the outside of the entre cesspool would be dug out and lined with a material  that allows water to drain yet won't allow sand to penetrate through and also that gravel would be placed all around the outside.  I knew all about this and was happy to hear Bob was experienced and was able to assure me this would be done properly.  He also explained how everything would be sealed up nice and tight regarding the hole that was being made in my back wall in the basement.

On August 18 I had the laborer come and dig out the cesspool. Bob was actually in the area and came by and looked at the man that was digging out the cesspool while he was standing in the cesspool. He told him in front of me to take out about another foot or so which he did until he hit water. I texted Bob told him it was done and explained he hit water.

Bob's men were supposed to come here two days later on August 20 at 8 AM. At 8:24 AM I texted Bob because no one showed up. He said they were coming, which they did at about 9:15 that morning. They proceeded to do the plumbing work with rerouting the piping from my sink and shower to the back of my basement. They had to make a hole in the foundation wall to bring the pipe  through to the cesspool which they did.

I noticed at 1:45 that they never started digging around the cesspool and there was no delivery of gravel. When I asked the guys when they were going to start doing that, neither of them had any idea what I was talking about. I texted Bob immediately.  In the text I said to him, your men don't know anything about digging around the cesspool or the gravel and you said you were going to put around the cesspool.   His reply was, yes you're right we will need another day. Shortly after Bob came with a few bags of gravel about 5, 40 pound bags of gravel. One bag of gravel is about the size of a shoebox there would be much more gravel needed to surround the entire cesspool. He also was using the wrong gravel a very small pebble like gravel that is never used. He had his man dig a couple of holes in random spots and dump a bag in each hole. It does not make sense to dump gravel at the top area of a cesspool as you want it to drain starting from the bottom up. He insisted that it would be fine he followed that by saying let me know if it doesn't drain but you should be fine.

Bob also had told me the holes that the pipes were going through would be closed up and sealed properly. That was never done. I had to contact him again about sealing the holes. He had someone come back that following Monday to do that. He actually had to use spray foam that I had already in my house to seal it up temporarily until he brought the metal piece to put around the pipe against the wall.

Later on I found a huge hole in the block of the cesspool that my fist was able to fit through.(probably hole that was used for line years ago) That hole would allow sand to spill in and continually enter the cesspool. Once again he had to send one of his men back to place a piece of tin over that hole and bang it in so the sand would stop pouring into the cesspool. Later I wound up getting some bags of gravel to dump around that hole  because it wasn't covering the hole completely still allowing sand to seep in.

When we agreed that Bob would do this job he was going to do it exactly like he said and he only completed half of the work. I paid him $2000 to basically reroute my water and run a PVC pipe. His men worked from 9:30 to 3:00 with an hour lunch break  where I barbecued hamburgers and hot dogs for them.  

I actually had to pump a few days ago because the water was approaching the pipeline. If it did,  then I would have water backing up into my sink and shower. BOB owes me $1000. since he only did half the work.  Now he and his lawyer deny he was ever doing work to my cesspool.  OUTRIGHT LIE!

I renovated two bathrooms.  My contractor's regular plumbing guys couldn't do the job so we used these guys.  Service was lousy. Problems: 1) They delayed the project by waiting until the last minute to pull the permit.  Before and after the pulled the permit, they  came late on multiple occasions.  Whatever day they were supposed to come - they ended up coming 3-5 days after that day. 2) on the day before we were suppose to move back in, they finally showed up to hookup the plumbing but the guy walked off after missing the proper installation nut.  My contractor had to beg him to come back and complete a partial installation so that we had a working toilet and tub for the weekend. 3) The washing machine malfunctioned because they mislaid a small water sensor for electronic shutoff. They finally came back three weeks later to replace the missing part.  4) Finally, they poorly welded some of the piping since one of the bathrooms has really low water pressure flow.  This was not a problem before the renovation so it was a post renovation issue.  There was more but at this point, I've blocked it from my memory.  We were otherwise pleased with our contractor and electrician, but the plumber was the cause of much of the renovation project issues.

Last night, my steam boiler started running rough and giving off an odd odor, something other than a natural gas smell.  After another company failed to find the problem first thing this morning and told me my chimney was likely blocked, I called Ryan and Co. after verifying myself that the chimney was clear.  They came within a few hours and advised that the boiler flue passages were clogged and needed a cleaning.  A few hours later, everything is working great again.  Fantastic service, super fast response time (can't tell you how many places didn't even call me back), and reasonable rates.

Village Thieves. After using them for decades new owner has turned this into a fleecing scam. Do your due diligence and get a second opinion...better yet save your time and money and don't even bother with these scam artists. Previous work of 40+ years was excellent...then a recent install of a new $50 expansion tank somehow magically ended up being $1,000.  Never again and good riddance.

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