Flo-Rite Sewer Drain & Piping

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

This was my first time using Flo-rite and will definitely be my go to for all plumbing issues. I had an ongoing leak for months now with no resolve. Matt, the owner responded to my inquiry right away and came out the next day to assess and provide a quote. He was able to diagnose the issue and completed the job in a timely manner (we needed multiple pipes to be replaced). Michelle kept me up to date regarding ETA via text message, which was great. I have had issues with other companies in the past who will schedule a time and then show up hours later. Flo-rite is professional, timely and organized. Highly recommended for all your plumbing needs.

Excellent service,  came within 20 minutes of my call. Was courteous, quick and respectable.
Cleaned after himself and thoroughly checked his work and he answered my questions without hesitation. Definitely give him a call, he doesn't disappoint

Very responsive , very professional, on time and brutally honest and efficient. We will be definitely calling them back for our other properties.

I called a few people for help with a clog and this was the evening of December 30. Flo-Rite was the only one who called back and we were able to get help the next day. When the appointment was delayed, we were notified in a timely manner. The service man went above and beyond to help us out and I will be keeping this business in my phone!!

I highly recommend Flo-Rite, -I needed a fix for my toilet in an old pre war apartment, and Matt was very helpful, fixed the problem, and was available right away for questions and some additional work a few weeks later. honest and knowledgeable, I will be using their services again for larger plumbing work

Our tub was not draining properly and the service and plumber were very responsive and timely.  Matt fixed the problem (luckily easy to fix).  I would recommend since the price tag was reasonable and they were on time and super communicative throughout the process.

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!