Best Plumbing Services in United States

A good plumber is hard to find but Juan is really excellent. Courteous, friendly and knowledgeable by the time he finished he had my old steam heat system running better than ever and at a very reasonable price.

I have worked with Boris Mechanical for plumbing a few times and have been extremely happy pleased. They are very friendly, reasonably priced and send a plumber in a quick timely manner which is always a plus. The Boris Mechanical team answered all of my questions and provided prompt and courteous fix that. This is on all ends of their business. From requesting service, to billing services, their business operations are super, efficient and easy to work with. I highly recommend  Boris Mechanical.

Completed the work on time. Put in decent fixtures, didn't have to supervise at my tenant's location.

This is an unfortunate update following my 5-star review a few years back. I tried to really like Paramus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before.
I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me.

What is the point of being in a Service industry if your first line of service - communication - is so atrocious?

I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that they left a message with the technicians, there's nothing more they can do?

I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians Okay, understandable as long as someone calls back, I thought.

Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls.

I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them.

So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with big commercial jobs like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers.

They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

We have a job that needs completing but your phone just has a busy signal for the past week! Please call or contact me!! I would really appreciate this getting done before cold weather sets in! I am trying not to call someone else as the parts have already been ordered and it will take a while for them to be ordered from another company!

Rude and extremely unprofessional. Called to try and setup an appointment about a water heater needing repair. The man I spoke to cut me off immediately and said there is no such thing as water heater repair, it would need to be replaced. Water heaters can in fact be repaired and it lists it as a service right on their website. When I challenged, he promptly hung up on me. What a joke. So glad I had this experience now and not when they were in my home. Look elsewhere.

*Update*
In reviewing the yelp reviews, it looks like this has happened to other people as well. What kind of business owner treats customers this way?

John DeGrace has been my plumber for many years. I trust him to tell me the
truth and to do the work at my home as it should be done. I know John takes
pride in his work and respects each and every one of his customers.  John and his well-trained men have installed a completely new heating system in my home.  The work was very complicated and done in a timely way so I was not without heat for too long.  This new heating system has saved me thousands of dollars and works like a dream.
John and his team also installed a new beautiful bathroom as well at my home. John personally handled all of the many aspects of this project.  His overseeing every detail of this project made my life so much easier. I had confidence in John as well as his team that whatever decisions were made
would be exactly what I wanted.
John DeGrace has very high standards and these standards are what his men exhibit as well They are professional, knowledgeable, polite and a pleasure to have working in your home.  I know I can always depend on John to be there whenever I have a problem. He returns your call quickly, has his men there in time and there is a confidence that the work will always be done correctly, on time and always to their high standards. John and his team will always be the team I look to when I need an outstanding plumber.

When we bought the 19th century townhouse in Brooklyn plumbing was the main issue.

The boiler looked like it would explode at any moment, there was a weird second water heater kind-of hooked in, the sewer cleanout was all wrong, there were multiple fire dangers in the way things were vented to the chimney, and all showers/tubs had various issues.

Parkset came in with a very reasonable bid. The work was done quickly, with great quality and communication. It was such a good experience, I called them back for a couple more projects.

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

Was able to get an appointment for the next day.  Had a sink that had been leaking and slow draining.  They fixed it quickly and at a good rate. Thank you!

It was easy dealing with Solo Plumbing. They do excellent work, reasonable prices,clean,responsible, and reliable. I know that I used too many adjectives to describe the company but I will explain. I called on several occasions and he responded right away. He keeps me posted when he is coming by text or phone call. Adam came to my home a few minutes earlier than the appointment time. He knows his stuff. He is honest. He worked clean. I had an emergency on a Sunday morning. I didn't really think he would respond, but amazingly he called me back and showed up! This last time he replaced the sewer pipes. He made sure all was
perfect before he left. He took the old pipes to dispose. Totally satisfied customer. Highly recommend him.

This morning 12/24/2020 several Demar workman showed up; one was not wearing a mask and they were not keeping social distancing. this afternoon another one was not wearing a mask. These were just chance sightings. These are violations of the executive order regarding renewed construction activities. There seemed to be no one controlling or responsible for this here and no one answered their phone or responded to a left message about this. Very upsetting.

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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