Best Heating & Air Conditioning/HVAC in United States

Mike came out to fix my ac. Needed new compressor and associated parts.  Mike even found cause of compressor blowing up and fixed the part that caused the damage to keep it from happening again. The company is honest, dependable, keep you informed when they will be there. The prices are inline w other quotes but better service and customer service and quality of work.

Christian was our technician.  I hate to say that because he was so much more: professional, super careful and meticulously clean in our home, knowledgeable without being arrogant and took care of the air conditioning issue with precision and accuracy.  So many times we have had techs from other companies come out and make excuses, leave messes, and say they had to come back, leaving us sweating.  Christian was just terrific and Qual-Tech is fortunate to have him and I hope the rest of their tech staff is trained and treats the customers as well as this exceptional young man!!!!  A delightfully positive experience!

Martin doesn't provide good customer service and is trying to make more money on a repair then actually fixing the issue.  He wanted to replace entire system in lieu of just replacing the part. Another reputable Company replaced the part and all is fine. Be careful for scammers

If there are nicer people in AZ-I don't know where they are.  I can't imagine a situation that (even if it was screwed up) they wouldn't make right.  Needed parts for my fridge and they were great.  Is amazon cheaper-yes-but I sure felt better about the experience and was able to help a local business.  Plus they figured a work around on my part...which amazon would probably not do.

Thanks to Chase, Antonio and Kim for getting the semi-annual check-up scheduled and taken care of promptly. As has been the case for over decades, Valley's Best has proven that's exactly what they are! Reliable and...THE BEST!!

Cheers!!

Jason from A Savings Air is one of a kind! He not only services my own home but my rental properties as well. He is extremely knowledgeable, courteous, and always gives me options to help save me money. I would recommend him to anyone without hesitation!!

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Bill came out and serviced our 3 year old heat pump. He was very through and explained what he was doing and educated us on a few things since we are from another state and had never owned a heat pump before. I will continue to call Bill for all of our heating and cooling needs. He is honest and truly cares about the quality of his work.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

These guys are a great team! They did a full installation of my new air conditioner in great time and at a great price. I highly recommend this company for your air conditioning needs. They even registered my warranty and took and disposed all the trash and old unit! They are brothers and work very well together. There philosophy is to do it right the first time. Well, they did it right. I had no issues whatsoever. Thank you so much!

Justin Fredericksen

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

My heat pump started blowing cool a few days ago. After another company came out and estimated it would take $2000 to repair my system (and recommended that I buy another one) I called Wolff for a second opinion. I was referred to them by one of my family members.

One of their guys came out today and spent quite a bit of time on my roof before coming down and telling me what the problem was. He said that aside from being an old system, the only thing wrong with it was that it was 4 pounds low on refrigerant. This was a stark contrast from the first company that came out, who said that I was out of refrigerant, there was a refrigerant leak needed to be fixed, and two other pieces were broken.

When I heard that the only issue was being low on refrigerant (and that the price they quoted me per pound was $30 cheaper) I was very relieved. The tech filled it up within 15 minutes and my house was warm again.

I'm really glad I called Wolff for a second opinion, and that I didn't get grifted (as it seemed the other company was certainly trying to do). I'll certainly be calling Wolff again in the future when things go wrong and recommend them to my friends and family as well.

We were one of the many unfortunate households to have our A/C unit fail on one of the hottest days this summer.  We contacted Howard Air as soon as we could, and understandably, weren't able to come over until the next day.  Our appointment window was 7-12, and on the morning of, our technician Dave contacted us when he was 20 minutes away.  He was prompt, courteous, and explained our options thoroughly.  He made the repairs, and the unit has been working great since.  Thanks again Dave, and thanks Howard Air.

They fixed my AC unit by replacing one part (total was $327)
Another company was quoting $6000 for repairs or $7000 for replacing.
What a difference an honest service makes.
I'll definitely use them when it's time to replace my AC (it's getting old).
The technician Luis was great!
Thank you!

I have been shocked at the way Orangutan Home services has dealt with me.  Home Depot contracts with them to install and do service contracts on air conditioners.  I bought Trane units through Home Depot (December, 2014) and ended up with this company.  We've had several bad experiences with them.

1) When we bought roof mounted units, their contract said they would mount them on appropriate metal stands.  After the installation I realized that they didn't use metal--put 4X4 wood instead. I brought it up to Mr. Gary Leader (sales) and he basically said you didn't speak up. Also through Mr. Leader I thought I contracted to have Organgutan move a water pipe on the roof that would block installation. A technician came out and we discussed the placement of the pipe and the insulation I wanted. When time for work came a different technician showed up, said he knew nothing of any agreement, but did I want the pipe moved or not? Since unit installation depended on moving pipe and timing was important, I felt intimidated and agreed. Later, I had to install appropriate blocking for the moved pipe and add and treat the insulation myself.  When I raised the issue with Mr. Leader, he told me I should have gotten it in writing. Overall, the installation experience was terribly stressful.  

2) Customer service is highly variable. Some women in the Tempe office have treated me compassionately and some technicians have been professional to deal with.  At present, I'm having trouble because the 7 month old Trane unit has a coolant leak and doesn't work. A technician came out promptly and said an outdoor coil was needed and would have to be ordered.  Tim the parts manager called me and said Trane doesn't make the part any longer and he might be able to get one, but it would take between 4 days (best estimate) and 15 days.  I told him that each estimate seemed to be a very long time to have the air conditioner down in July.  He promised to call me back when he knew what was available.  When I called him back an hour later--I wanted to ask if they could repair the problem rather than replace the part--he refused to come to the phone and sent the message that he would call me when he had information and it may not be today.  I classify that as bullying, rude behavior. Since you have to go through the main operator, I can't even get the name of another manager to speak with.

I've found it difficult to get reliable information from this company.  Some people have been kind, others downright rude, but I have trouble in that what they say doesn't seem to match what they do.  I agree with other reviewers that this is a company to avoid. Clearly, some customers are happy and give them high ratings, which suggests to me it's an issue of quality control and training--some are professional and some are not, you just take your chances.  I'm puzzled that Home Depot contracts with them. I'm trying to find some recourse through Home Depot now because Organgutan has been so horrible.  Had I seen their reviews on Yelp or Angie's List or Kudzu, I would have asked Home Depot for a different contractor.

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