Best Heating & Air Conditioning/HVAC in United States

Called Donley for a second opinion when another company was telling us that we needed to replace our malfunctioning A/C unit for around $7000.  Donley's technician, Juan, found and fixed the problem within an hour for under $200. He said that there was no need to replace the unit, just maintain it properly.

We are never calling anyone else but Donley! Honest and friendly service to only repair what needs fixing. Thank you!!

Had the company come out to bid a job on a house replacing two AC units and adding a third unit.  They never sent a bid to us.  I called the office several times, no one ever answers the phone, I left a message.  They called back and left a message they would have the bid to us the next day.  NO BID AND ZERO COMMUNICATION.  The three other companies all had their bids to us within an hour.  WORST CUSTOMER SERVICE EVER!

Martin is courteous, respectful and dependable. He is the only i trust to service my air conditioner. when it comes time to replace, i will call him also. Not sure what else to say as his service is top notch.

What a find!  Kevin's Parts came through for me when Amazon and other big box stores couldn't!  Personal service!  Got to see that the parts I needed were right!  They went out of their way to help me with parts that were out of stock elsewhere!  I love doing business with real people in real time!  I love working with people who know what they are doing!  Give them a call!  Like me, I'm sure you will walk away smiling!

My review is overdue.

Air conditioning not working properly on 8/18/20 and was referred to this company. Arrived same day and John began troubleshooting the problem. I'm in a complex and multiple units on the roof are not well identified. But he figured it out, took pictures and properly marked the unit. Replaced condenser fan motor and solved the problem. John was well trained and did a very good explaining the issue.

Had them back to replace old thermostat with a new Nest. Valley Best did a great job for me and system has worked great in these crazy temperatures. Thank you.

For a small charter school, we have to watch every dime.  Jason delivered on every promise, on time, affordable, and excellent service. Very dependable. I highly recommend.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Bill came out and serviced our 3 year old heat pump. He was very through and explained what he was doing and educated us on a few things since we are from another state and had never owned a heat pump before. I will continue to call Bill for all of our heating and cooling needs. He is honest and truly cares about the quality of his work.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

These guys are a great team! They did a full installation of my new air conditioner in great time and at a great price. I highly recommend this company for your air conditioning needs. They even registered my warranty and took and disposed all the trash and old unit! They are brothers and work very well together. There philosophy is to do it right the first time. Well, they did it right. I had no issues whatsoever. Thank you so much!

Justin Fredericksen

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

We've used Wolff for years, our last annual contract with them for ac/heat checks ended, and we won't use them again. More expensive than competitors, and terrible customer service. Our last attempts at scheduling ended with a tech showing up 4 hours early, a tech not showing up at all, and a smart-alec phone rep who was unapologetic. I called last month to see if I could refund the remainder on the contract, the guy on the phone said 'no way, and if you wanted to it's above my pay grade.' I guess that means if the contract expires you lose tour pre-payment. There's far better companies doing it out there for less.

We called Howard Air today because our A/C & Heater socket went Kablooie. They said they would be here around 3 PM, but they over delivered. Theron our tech called a little before 11:30 am. He arrived before 12 pm. He figured out the problem and repaired our blown out socket and wired it back up in a jiffy. He made sure everything worked, meaning the heat came on, and the air conditioning worked and cooled as well. We need more people like Theron in this business. He deserves great accolades and I will ask for him again, when we need help. Thank you Howard Air, for making sure we keep our cool! Sorry, for the dad joke.  Because we need heat as well and that works too.

Woke up to a 90 degree house, the air conditioning had stopped working through the night. Red Mountain set an appointment right when I called. The other company I contacted had to call me back with a time. When the service tech arrived he took no time in diagnosing the problem, telling me the exact cost and it was up and running in no time. He was polite and checked the whole unit over for me. I would recommend this company to anyone. I was very pleased.

UPDATE: Repair didn't even last 90 days and they would not come back out unless I paid another service call fee.

BE WARNED IF YOU ARE THINKING OF USING ORANGUTAN! THEY TRY AND SELL YOU ON PRODUCTS/SERVICES YOU DON'T NEED AND TRY TO CHARGE YOU FOR SERVICES NOT PERFORMED. They come off very professional and you feel like you can trust them but don't. We had our units replaced 4 years ago through Home Depot and Orangutan was the company to do it. Up until earlier this month I had trusted this company but a few weeks ago we had them out to service our AC units and they said there was a leak but that I'd need my units tested to find out where the leak was. I was told I needed to pay $600 per test per unit. I gave them my credit card and they scheduled a technician to come the next day. They charged my card $1200 before the technician showed up. Well the technician walked in and saw that the area around an upstairs vent was very dirty and told me there was no need to do the leak checks but that my ducts were bad and that it would be like 20k to replace but that they could go in and seal them for $4700 and apply the $1200 towards that. We called another company to get a second opinion, was told over the phone that to replace duct work would be 4k-5k. I called Orangutan back and asked about getting a refund since it would be cheaper to replace the ducts than put a band-aid on them. They said no problem. 2nd company came out and inspected the ducts and said they were fine but that we should replace the reusable filters with the cheaper ones and just change them out every month. Then he scheduled a tech to come check the ac units. He came 2 days later, found the leak in both units and repaired them all for under $400!!!! I talked to Josh about getting a refund. He said no problem but to give it 7 days. After 10 days I called about the refund and was told that it would never take 7 days that it should have been done in 24-48hrs. Josh had already gone home so I called him at 8am the next morning and left a message. At 1:30pm I called again and was told he was at lunch but I left a message and the gal who answered said she would personally talk to him. I called back at 3:30pm and the lady was surprised because Josh told her he'd call me but he didn't. She put me on hold and talked to Josh and told me that they wouldn't refund it since the tech did the work. I was fired up! I have my invoice that says..DID NOT DO LEAK CHECK ON BOTH UNITS! I was told that Josh would call me in the morning. I called my credit card company and filed a dispute. Next day (today) Josh doesn't call so I call at 11:30am and left a message that he better not hold up the dispute because I have paperwork proving they didn't do the work they charged me for and that Josh better return my call today. Do you think he called? NOPE! My credit card company has issued a temporary credit so we'll see if I'll need to press charges or file a police report. I'm not sure the route you take when a company steals money from you!

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