Best Windows Installations in Arizona

I contracted with these people for a small job--new French patio door and bedroom door.  First mistake I made was making my down payment by check and not credit card.  After the order was taken I did not hear from anyone for 2 weeks.  Curious as to what was going on with my installation date, I contacted them for a status update.  When I got no return call within 24 hours, I fired them and requested a return of my deposit.  Once I fired them, then I got a flurry of calls trying to save the job, confirming the install date etc.--you get the drift.  After waiting for 3 weeks to get my deposit returned and no response, I filed a case in Small Claims Court to get a return of my deposit (Case # CC2017219845SC in Highland Justice Court district if you want to look it up).  I sent them the notice of the claim via Certified Mail which I guess they refused to sign since I never got a return receipt.  Guess they thought continuing to ignore me would make me go away and they could keep my several thousand dollars.  Or they knew their small print no refund policy after 3 days that they never mentioned during their sales call would not hold up in front of a judge.  Despite wanting to support a small business, I decided to then go check out the same doors and price for installation at a local big box store.  Surprise!  They could provide the same product and installation for 35% LESS than this company.  Should have shopped more in the first place.  The real kicker---I have about 30 single pane windows in my house that also need to be replaced.  Had they taken care of me and treated me like a valued customer, they would have had an inside track on that larger job.  Instead I'll never do business with them again, will share my negative experience with all I come across and take my business to the big box store where I can save money, get a more thorough  sales consultation, greater accountability and get treated like a valued customer.

We are very pleased with the quality of the windows and the installation. Windows actually came in a few weeks earlier than the estimated 8 weeks, and had them installed just before the heat of summer. What a difference the new windows are compared to the 44 year old single pane they replaced. There was an issue with a glaze bead that wasn't seated right on one window, Desert King came back out as soon as they could and had it fixed in a few minutes. Great company to work with, I highly recommend.

Mike came to look at the issues we have and is reordering us a new window. I asked that they have a different installer.  I will update

Great experience, the first company I'll call for all future window, glass, and door projects. Here's why:  

I called to request an estimate for new bedroom windows and Mark remembered us from a year earlier when he'd come out to do an estimate for custom closet doors that we ended up not having made. He then arrived for the new estimate on time and was as friendly and knowledgeable as before, was careful to get the details of our order right (which included catching an important measuring factor that other companies never mentioned), quoted us a fair price, and ordered the exact product we wanted. He promptly let us know when the order had come in and scheduled the installation for just a few days later. He and a really nice, professional employee arrived on time to do the work and did a meticulous, thorough job.

Mark is all about customer service and quality products and work. If by chance we had been anything but fully satisfied, I know Mark would have done whatever was necessary to make it right. We look forward to doing another project with him.

I must agree with all other positive reviews on here.  Their quote was competitive and priced within our budget.  The installation was awesome and the windows look great.  All the members we dealt with (installer, salesman, AR rep) were very professional, courteous, and customer focused.  This company cares about its product and service and you can tell by the way they conduct their no pressure business.  I have referred my neighbor and friend to them.

There is a real good reason why these guys have so many high reviews on yelp. The owner John is very honest and knowledgeable person. I had a lot of questions and he walked me through them all.  I highly recommend this company and I hope and pray we get more of these type of companies in our communities and societies

We've had great experiences from Tony's home visit with an easy-going, no-pressure approach; measurements; finalizing details and install with owner Sal; and installation with a brief instructions and demonstration. We're so impressed with our new sliding doors!

Very quick response to inquiries. Great, reasonable price for services rendered and friendly, helpful and understanding staff. Best experience I've had with home repairs, ever. If I ever need a similar service I will be using this company again. 10/10 would recommend.

I was looking to put a custom sliding shower door. I called Dependable Glass. I am so happy I did. They were very professional from start to end. Kristen was very nice and answered all my questions to help me make my decision on type of shower glass door I wanted. The installers that came Rich and Shane were very professional. Rich called to let me know his time frame on arrival. He was very pleasant answering my questions and also was very courteous asking me how tight or loose I wanted my door to glide so he could adjust it accordingly. They not only did a great job installing but they left my bathroom very clean with no mess. I will be using Dependable Glass for all my future glass needs. Thank you Dependable Glass Team :)

Great communication. Great work! My window frame was fixed quickly. I'm very happy!

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

Tyrone hands down not only did an amazing job, but also showed me why and how the repair was needed. Add that he beat others prices by A LOT. He was a gentleman and went above and beyond. He will be my window guy from here on out. Thanks Tyrone!!

AZ repaired and replaced our Glass in windows of our new home. They showed up on time and did a fabulous job. Will use them again to replace the rest of our old windows with new energy-efficient ones. Fast friendly service with a smile. Would rate them 10 Stars if we could.

Had a difficult gutter installation (2 story hillside house). Paul was able to quickly provide a completive quote. Crew was professional and did an amazing job. Fantastic customer service!

The installers were very personable and made sure everything was done exactly what we had wanted. Everything was on time, from the measuring appointment to the installation time. I will definitely go back to Superior Replacement Windows
if I needed windows put in.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

Had our front door replaced with a custom made one. The quality and craftsmanship is outstanding. The team at Krasiva was amazing. They clearly communicated each step with us, the teams involved with the work were always friendly and professional. They really went out of their way to make sure we were happy with the work being done. It completely changed the look of our home. I can't recommend Krasiva enough.

called for price on 6 windows installed, the salesman called back gave ask me the size of the biggest window, then gave me a quote 0f $3500 and I ask how can you give a quote without knowing the sizes and he said they charge the price of the biggest for all of the smaller ones too. how f-ing stupid is that, so if you want to throw your money away please call them and they will take it. just plain stupid !!!!!!!!!!!!!

I got a Titan screen door from Century Glass and it was ordered and installed within a month. They have great customer service and friendly installation guys. Highly recommend!

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