Best Windows Installations in Arizona

Michael is indeed a guru.  Have a VERY old slider.  He replaced the screen and wheels on the glass.  Works with one finger!  Prompt, efficient and all around great experience.

Matt was fast, professional and provided reasonable pricing. He measured our broken sliding door glass and was able to order and install the correct piece in just a few days. Highly recommended!

I needed to update our arched windows and wanted to make sure we hired the right person to do the job. Craig came out for the est and was very knowledgeable about the process of changing the arches. He is super professional and on time. His prices are reasonable for the scope of work and the quality of the window excellent! Even better than I thought I was going to get!
His team showed up at 8am and worked all day. They are professional, clean and hard working. It was nice to have a crew that I felt comfortable with coming in and out of my home. Highly recommend!!

I called needed to replace my commercial door closer. Our door was not closing properly.   Steve stopped by the same day and looked at my door. He promised to send his crew the same day and he did. The crew were professional and did the replacement quick.  However, I needed a closer that allowed me to keep the door open when required.  Steve ordered the new closer and sent his crew promptly.  They replaced the closer with a new one that can hold the door open when needed .  My experience in dealing with this business has been  absolutely wonderful.  They are experienced, honest, prompt and very helpful.

Scheduled a window replacement a week in advance for 2/23/16 8am on a Tuesday. They confirmed apt and never showed. I called at 8:45am to cancel the apt as I was late for work for no reason. Try your own *luck*

The short version is that they came to evaluate my front door, and ended up fixing it on the spot.  So far (it's been over a week now) the door is closing better, more easily.  Really 4.5 stars.  There was some difficultly with communication that required some persistence on my part.  But that only rates a 1/2 star reduction because he did eventually schedule me in.

The long version follows:

We have had problems with the front door for some time.  And it seemed to be getting worse over the years.  We had someone out several years ago, and they only put additional stripping on the jamb.  This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick).  Checking reviews I called Precision Fit (Jason).

After a few fumbled communications, Jason put me in his calendar.  From then on the communication was good.  He showed up to evaluate my door.  I had sent him photos, and he thought he might have to remove the entire door frame and redo it.  But he wanted to see it for himself, and was going to be in the area.  To my surprise, when he showed up he said something along the lines of I can do this now.  Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much.  Plus he drove longer screws into the frame to hold the hinges better.

When he was done the door opened and closed better, and there were no light leaks around the door.  Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door.  Those are now gone.  And he didn't have to rip the frame out.  He still could have done that, and I wouldn't have known that it wasn't necessary.  But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame.

So I recommend this service.  They are honest and only do the work that is needed, and they appear to do it right.

Post-script:
It turns out that I called Precision Fit six years ago, but it wasn't Jason then.  I remember a middle-aged man who didn't really impress me.  He's the one who added thicker weather stripping and said not much else could be done.  Jason proved him wrong.

I contacted 6 companies for a project and only Peak Window & Door Screen Service were willing to take on the project. They were very courteous, responsive, reliable, and professional with their quality of work. Will absolutely hire them again for these types of projects moving forward. A+!

Super nice guy.  Came right on time.  Saved me money bc it was a simple window fix when I thought I might need a new window.

So stoked, Michelle & Dennis was super helpful. I have a porch light that has 4 panes of 10x12 glass matte finish.
I had been casually looking to repair one of these panes that was broken when I bought the home, thinking it would not be a big deal (wrong! ). I have visited ACE & home Depot after calling numerous places found on the internet, none do a job this small or were auto glass companies.
Finally I called ABC Glass yesterday & spoke with Dennis, he is very helpful & advised me to come by. I mistakenly asked for smoke glassbecause I don't know any better.  The actual glass I needed to match is Matte, this glass is more expensive. Due to my ignorance on the original call I was quoted less, so Michelle asked Dennis to confirm my quote & they honored the price even though it was my fault.
I can just tell you this is AWESOME, they are pleasant & rosie certified. If you need glass cone here.
Thank you, Michelle & Dennis.

Initial contact with Eddie was quick. We got someone on site to take measurements for a new shower glass door the next day and a quote for the work the following day. However, Eddie was quick to assume that we wanted the minimum set up; options of color and hardware were not provided. I had to ask for the shower glass to have a pull handle instead of the standard puck that would have been installed had I not asked. After details were clarified, a 50% payment was requested 4 days after initial contact.

After payment, it felt like Eddie was ghosting me. He was unresponsive to Yelp messages that were marked as 'read' and did not provide updates on delivery or installation dates unless I asked. A typical pattern would be Eddie telling me that he'd update me by the end of the week, only to tell me that he'd update me the following Monday. When a date was scheduled, Eddie would push it back further. Eddie did not provide me with reasons for the setbacks; I had to ask what the reason for the delay was and only then was a reason provided. Three weeks from the initial payment had passed when I requested a refund and cancellation of the order, to which I was advised by Eddie that payment is not refundable. This was not explained at the time of payment nor did we receive anything in writing that states a non refundable agreement. While some of the setbacks and delays were understandable, the lack of communication is inexcusable.

28 days passed between payment and installation. After installation, it was noticed that two pieces of hardware did not match the color of the rest of the hardware. Eddie told me that I would have to contact him to request replacement parts. I reached out 13 days after installation for replacement parts and was asked to contact him back in a month and a half due to a back order. When I contacted Eddie again after a month and a half, he gave me the same pattern as before for follow up: he said he'd let me know the following Monday (he didn't), then he said by end of business the next day (he didn't), then he said a 5-7 business day turnaround, only to tell me two days later that I have been put on a 2-3 month waiting list for the individual parts. We'll see if the parts actually come in by the estimation given of mid June / early July, which will be 6 months after installation and 7 months after initial contact.

TLDR: The glass, hardware, and installation look alright (you get what you pay for), however communication and service was incredibly poor. As a customer, I initiated more communication and prompted follow up more times than I should have. The business should be providing the consumer with updates without the consumer having to ask, and should be taking ownership for a project that is clearly not finished. Eddie takes no accountability whatsoever. For that reason I will not be recommending this business to anyone.

I reached out to the company for a quote for a client. They were quick to respond and had a very fare rate for the work requested.

This  has been the worst experience by far!
Ray Baxter is a narcissist crook who was verbally abusive to me and his own wife. He blames everybody else in fact it's his clueless ways of running a business! He will yell at customers if he doesn't get his money when he wants it. His installer Simon is not licensed and illegal
Make sure you do a background on Ray Baxter
Majority of his reviews he put on himself
Check rip off report he has done this before with other employees
You have been warned
Medafisics degree he bra
Hilarious and delusional person
Simon no longer works for him
Ripped him off too
$4000

They used a dirty tactic last week to get my case closed with the Registrar of Contractors by having their brother Justin Jobe who they told the Better Business Bureau isn't even part of their company show up in their place for the inspection. Here's the thing, Justin Jobe was already told that he wasn't allowed to come back to my house and it was all done so that I would deny access. The ROC investigators had already told me to involve law enforcement, but then used it against me by closing my case against Haven Construction when their brother Justin Jobe of Grayson LLC came in their place even though everyone knew he wasn't allowed on the property. I've added more photos because now the foundation is cracking my floor tiles and expanding the crack in an exterior wall too.

The guy told me not to buy this unit sold at Home Depot but to buy one from Parker and son. Parker and son wants $7,000.... This was $1,200 + 500 to a guy to install it. Saved me $5,300 by not listening to the guy working at Home Depot... I don't get why they buy these, stock them and then not try to sell them....

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