Best Windows Installations in Arizona

In order to understand my review, you must first understand me.  I am meticulous with details and am a perfectionist by nature.  I don't usually expect providers to be the same way but Michael at Slider Door Guru is!  Let me explain.  

Initially, my sliding door took: the might of Hercules, the will of the little train that could, and the courage of a firefighter, to open.  Over the years, the track had become seriously worn; as a result, we just expected to have to buy and replace the whole door and screen with a completely new one.  My whole family HATED having to open it because of the effort it took to get it open.  We knew we needed an expert to help us.  Luckily, we stumbled upon Slider Door Guru!  Michael assured me that a replacement wasn't necessary and that he could fix ours.  After wrestling with the stubborn slider for several months, I had my doubts!  Nevertheless, I had faith and Michael got to work on the repair.  

Michael, diligently worked to make the track and rollers right again.  First, he started with a standard track and replaced the rollers but he was not happy with doing a minimal job with average results.  He quickly realized he needed a heavy duty track replacement to do the job effectively.  He did just that and charged the same amount.  His attention to detail is impressive.  He fine-tuned the slider, ordered and installed a new screen, and always communicated the process with me. Now, the sliding glass door and screen work beautifully.  Gone are the days of nearly getting a hernia trying to open the door!  No longer do we have to pray to God for strength before we attempt to slide our door open.  

If your sliding door is giving you issues, call Sliding Door Guru to help you out.  However, my suggestion comes with a few caveats.  Only call Michael if you expect and appreciate:  Professional service, awesome communication, attention to detail, honesty, and fair pricing.  If you don't like these things, go elsewhere.

Great service, when Matt was handling everything, he was very careful. He has fixed the anchor of my shower door which my tenant believes it has safety issues.

Every part of the process was excellent.  From the estimate to the finished work.  Another outfit came in a couple hundred less on their quote, but Craig's presentation and answering all our questions helped make the decision to hire Vision to do our work an easy one.  The installation was done in a day and was exactly what was promised at the exact price promised.  Would recommend highly.

I called needed to replace my commercial door closer. Our door was not closing properly.   Steve stopped by the same day and looked at my door. He promised to send his crew the same day and he did. The crew were professional and did the replacement quick.  However, I needed a closer that allowed me to keep the door open when required.  Steve ordered the new closer and sent his crew promptly.  They replaced the closer with a new one that can hold the door open when needed .  My experience in dealing with this business has been  absolutely wonderful.  They are experienced, honest, prompt and very helpful.

True View Glass is horrible to work with - We have spent thousands of dollars with this company over the past 2-3 years and we will not use them again - We had a major delay in our remodeling project which we never expected - The only person that was nice and accommodating was Nicole and too bad she left over two years - The staff they have in place of Nicole are incompetent and immoral - The rest of the people within this company lack customer service skills and they could care less about their clients - I used to refer them at one point - But will never refer them again - Treating your customer's wrong is going to weigh heavily on True View losing business, no doubt - People will talk more about their bad experiences than their good ones - Secondly, check your invoice because they cannot use a calculator and attempted to overcharge us by simply not adding the items up correctly - Do you think the staff at True View checks their figures for accuracy? I wonder whether they do that purposely in the event the customers never catch their mistakes - My suggestion is go somewhere else for your glass and window needs.

I did not end up needing Precision Fit's services, but I am reviewing them based upon the outstanding customer service that I received from Jason. We moved into a house that leaks water in through the windows and door of a newly added on room during hard rain, and we didn't know what to do about it. I found Precision Fit online and emailed them regarding our issues. Jason responded right away, asked me questions and had me send him pictures. He told me about his experience with other homeowners not having a proper overhang for the windows and doors to keep the water out. He went above and beyond and even referred me to some architects that might be able to help us with this issue. I really appreciate great customer service like this, and I will definitely be calling them again if I need any window or door services in the future. A+!

I had 11 screens rescreened.  Three of them were fine but 8 did not fit the windows even though they used the original frames. I called and asked them to come fix the problem.  They made another appointment but never showed up. I called again and once again they did not respond.  Be careful, if they goof up, they do not correct it.  I will have to hire someone to come fix this problem.

We have a leak that we don't know if it is coming from the roof or the window. We were getting differing opinions, so we had Valiant (Shane) come out to do an inspection.  Shane was very honest, and told us it was definitely coming from our roof.  We appreciated how quickly he came to our house, and how honest he was.  I have already recommended this company to others in our community.

Great prices and has excellent customer service. We really appreciated all of the staff's help and ABC glass has very fair prices! My mirrors turned out perfect, I highly recommend ABC Glass!

A very small rock hit our slider when my husband was mowing on Sat morning. Totally shattered our door. Saw these guys on Yelp. Called them. They responded within 5 minutes and arranged to come out that afternoon. Came out (on time) gave me a quote and said they would let me know if they had the glass in stock. Called me back and arranged to come back the next day. (On a Sunday I might add) Abraham arrived on time, replaced the door (all by himself) and brought his own broom and trash can for clean up! Great service, great people!

After multiple complaints about the roof, and being told that's the way it should be my insurer asked for an independent inspector and he found issues to be corrected. The warranty company, LoveOurRoof then came out to repair multiple times. They lifted up my evaporative cooler and the condensation line from my ac and now water is pouring out of the units, but I am told that it is because my units are in disrepair (although prior to any roof work the units were fine). If I had to do it over, definitely not Xcel.

We hired One source remodeling to complete a full remodel of our shower and 4 restrooms. Our experience with Ray (the owner) and his crew of subcontractors was terrible. Once source remodel utilizes a different  unexperienced and unprofessional subcontractors. We had multiple issues from our shower glass ordered incorrectly, resulting in us not having a fully functional shower for weeks, plumbing issues, and extremely poor communication. Ray the owner leaves everything in hands of his subcontractors who show up late, or don't show up at all. Once our remodel was completed he never came back to do a post sale inspection to check on the work.

We had to call him multiple times and we received excuse after excuse and months later we still haven't had all the issues resolved. His subcontractors talk about how bad One source remodeling is and how Ray is unexperienced. For example he measured our glass incorrectly, left our faucet unaligned, made a mess in our ceiling, didn't caulk several areas of the restroom. When brought up to Ray he said he was in Florida and would take care of it personally. Six weeks latter he's still on vacation and he cant take care of it.

I had to dispute the last payment with American Express as he never took care of the last details after he received payment 2 months in advance. Do not hire this company unless you want a bunch of excuses and lies. He comes in his van and presents well but  hands off the work to sloppy subcontrators.

Thank you

They used a dirty tactic last week to get my case closed with the Registrar of Contractors by having their brother Justin Jobe who they told the Better Business Bureau isn't even part of their company show up in their place for the inspection. Here's the thing, Justin Jobe was already told that he wasn't allowed to come back to my house and it was all done so that I would deny access. The ROC investigators had already told me to involve law enforcement, but then used it against me by closing my case against Haven Construction when their brother Justin Jobe of Grayson LLC came in their place even though everyone knew he wasn't allowed on the property. I've added more photos because now the foundation is cracking my floor tiles and expanding the crack in an exterior wall too.

The guy told me not to buy this unit sold at Home Depot but to buy one from Parker and son. Parker and son wants $7,000.... This was $1,200 + 500 to a guy to install it. Saved me $5,300 by not listening to the guy working at Home Depot... I don't get why they buy these, stock them and then not try to sell them....

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