Best Windows Installations in Arizona

Great service and price. Did not try to up-sell. On time and fast installation.

I am unhappy with their  service.
35x47 peice of untempered class w polished edges ordered.
1. I asked them to confirm by measuring the correct measurment on my peice before I came out to pick it up and they did not want to do it. They said it was labelled with those measurements.
2 The glass comes completely open with nothing covering it and it is dirty.
3.  Once home and cleaned there were scratches on it.
4. There remedy was to bring it back and they could try to repair it or would have to order new one.
5. I explained the difficulties of bringing it back in the Kia Soul I picked it up in asked if  they could just give me a discount on it and I could send pics of scratches.
6. The attitude of the representative led me to end the conversation and tell them I would just put it in the review.
7. I paid for the glass and picked it up and they wanted me to pay more with my energy, my time, my money  (with the time, gas and helper needed) to cover their product defect. If I could not have lived with the scratches, I would have had to have done that, maybe having to do a third trip if they had to reorder it. Otherwise I would have to buy another elsewhere.
8. Personally I would have been happy to give someone a discount to remedy such a situation.
This is glass! GLASS

We replaced 5 windows in our home. Everyone at Mirage is professional and knowledgeable.  Rich and Mario helped me choose the right window vendor and glass for my new windows, which took several calls and many questions. Their prices were very good. The crew was on time, courteous and very skilled. They even recommended a good restoration company to replace the stucco and drywall that was torn out as a result of the new windows.

Do not recommend this company for landscaping. Seems like a fly by night company and they got us. If I could have them pull up the entire back yard and refund my money I would. We started this process in April and was told it would be a week long project... they finally completed the project in June. We had MANY hiccups, the project manager Devin was nice but horrible communication. He blamed everything on others when 95% of the errors were due to his lack of communication and effort. We had to hound him to come out to our property to speak about what was going on and so he could physically see the errors that were made. He would tell us that he would be out and then never show up, no call nothing.
We received two total different sizes of river rocks, but it wasn't worth the hassle of having them take it back because the workers (who rarely knew what they were supposed to be doing) already began laying them. I had to go out and have them hide the larger rocks on the side of the house instead of mixing them in with the smaller rocks.  Our turf was laid incorrectly and they sent out the workers to fix it 3 times, if Devin would have just showed up the first time to check their work it could have been prevented but he was just so busy that he didn't have time even though there were multiple jobs going on in our neighborhood  that he had time to go to. Worst customer service I have ever received, even down to the receptionist.

Go spend your money with another landscape company and save yourself the headache.

I worked with Bird Glass some time ago on my historic home. For each job that I need to hire a professional for, I usually end up speaking to 100-250 companies because 80% of the time my calls go straight to voicemail and no one returns my calls.

Bird Glass was the *only* company that helped me restore a picture frame window in the front of my home, providing tremendous relief to an otherwise nerve-wracking home security issue.

There are a handful of companies in the valley that you will be lucky to find who have a combination of straight-forward business dealing, excellent pricing, and who can get the job done where you will be satisfied. Bird Glass is one of those rare companies.

For reference, I have spoken to or called over 1,000 contractors and businesses within the last 5 years. This is how important it is to work with Bird Glass--you'll be hard pressed to find a better business. What they provide is found in less than 1% of similar businesses in the Phoenix metro area.

Thanks again, Bird Glass. Sorry this review comes so late! I hope to work with you again soon.

I contacted Low-E Windows and ordered several windows through them. David and Sam were so professional from the first call. They were  helpful when measuring, ordering and delivery. They went out of their way for delivery of my windows to accommodate my deadlines. It's refreshing to see people operate with integrity and exceptional customer service and represent a quality product. I highly recommend them and will be using them in the future!

Very knowledgeable guy with good experience. They were able to figure out where the sliding door was getting jammed and fixed the issue with in 10 mins. They cleaned up after there work.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to have $1500 worth of blinds ordered and in stalled by homedepot.  
1.  Ordering:  good, the lady who ordered was good, but after that was all dow hill.
2.  Paying  for measurements:  the person to come and measure was Real baad.  He called at 7:45pm to set time, not during working. They he didn't suppose to do, calls only during working hour, LIES....... ans they would take of it.  LIES... continue reading.
3. Delivery of blinds.  They told me the blinds would be delivered at my back garage door, no, no... two delivered front door, one back door, WOW.  I called to explain I was missing blinds and when would they be delivered.   They told me Thursday of the week, nothing.   I called  and told them I didn't receive.  They looked up my order said the computer shows Friday next day, nothing delivered again.  I called again and they said Saturday, nothing.    You can imagine how I felt now.  Didn't get until Monday the next week.   They did the ordering and made more excuses on way delivery wasn't done on time or correctly -Bad customer service
Installation: They promise that the installer would call during work hours  to set up time, again lies,, no he called again at 7:45, during my dinner time which  shouldn't be used for other things.   I asked why he calling so late, he said that's when he makes his calls ummmm.  Homedepot said it wouldn't happen again, but again it did.  Pooooooor customer service
4.   I will NEVER use Homedepot for any more projects. Their unreliable, make up excuses (lies) to cover for installers, delivering and they're unreliability.  One star is all I can give, if a negative 1 is possible I would give.  Its a bad time to give bad service.

Terrible time getting my kitchen remodel done initially, but wait, it got better.  I tried to change filters for my RO system under the sink and found that they had forced a new sink down right on top of it (rather than moving it down first) with the result being that I cannot change the filters.  I scheduled a fix with the, and took the day off for their technician to appear and instead got a call saying he was sick and couldn't come.  My day off work was wasted.  Instead they offered me the next available appointment -- TEN DAYS later.  Ouch.

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