Best Windows Installations in Arizona

Evan is true professional that provided us with timely service, skilled craftsmanship, and valuable insights with a smile. We look forward to working with him again in the future.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

My wife and I were going to buy a big box store front door, and we decided to get a second opinion if you will before buying.  Michelle was awesome and explained why for a small amount more than what we were paying, we could get a fiberglass door through them, instead of the steel door which as I have now learned would've become a heat conductor in our home.  Michelle came out and took measurements, explained best quality for a west facing door to avoid heat, showed us the types of styles available, and asked us to review our options and let us know to call when we'd picked our door.  No high pressure sales tactics just honesty and explanation.  We decided on a door and style shortly after, called Michelle with our choice, and the next day they had another measurement taken by another individual, just to verify 100% before ordering the door which I think is an awesome practice considering how many times I've had to wait on a contractor who ordered the wrong size by mistake and delayed the project.  When the door came in Michelle called me and scheduled an installation at my earliest availability which was also awesome.  Then the installation.  I cannot say enough or speak highly enough of Chris.  As a self admitted clean freak with OCD, I was a bit nervous thinking of a 8 foot hole in my home mixed with sawdust, woodchips and who knows what else.  Unprovoked, Chris set up a fan blowing out the entryway and after every step of the installation, stopped and swept the entire work area.  By far the most clean and organized construction and installation I've ever seen.  The door, looks amazing.  It's perfect, as expected they built out the frame and entry to fit exactly like we wanted, and matched the frame to the flooring so there is no gap from where the old door hugged the flooring.  When all was said and done, we actually saved money because the door, installation, and additional framework all out the door was less that just the door and 1/4 of the installation cost of the big box store, and we got a much better product.  I wish I could rate them higher than 5 Stars, I would recommend QuadCity to anyone and everyone in the valley who is thinking of replacing their doors.

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Shout out to Brandon, Rocky, John and Jimmy. These guys were punctual, professional and full of energy. I really appreciated how nice and respectful they were. They covered up my furniture so that the window replacement didn't get debris on it and were even kind enough to sweep everything up to make sure there was no glass to step on. They got my broken window fixed quickly and did a really great job.

I would highly recommend!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

I can't say our experience was terrible with Apache Glass, but it wasn't a positive customer experience and we won't be back.

We needed to replace the balancers in our single hung windows. We debated between picking them up from a big box store at nearly half the price, or supporting a small local company (2 balancers at $25 each). We decided to go with the small local company.

The experience of picking up the balancers was fine, and Apache riveted the plastic shoes (?) on both ends of the 2 needed balancers.  When I installed the balancer on the left into the channel on the window frame, I noticed that it had a slight twist in it, in other words it wasn't sitting perfectly square with the frame at the top. I tried to adjust it, but it remained the same. Considering it was new, and we had just picked it up from Apache glass, I thought it probably would be fine.  When we installed the window and slid the window down, the right balancer installed perfectly, but the left remained high on the frame.  We had a heck of a time getting the balancer and the window out, resulting in a bent take-out clip. We returned to Apache Glass to buy some clips, however they were out of them. We mentioned the twisted balancer and showed it to them, and said we thought that might be part of the problem as the right one had installed properly.  They said that had they installed it, they may do something about it, but considering that we had installed it ourselves, there was nothing they would do. This is not a complicated install; it's the same process to take out the window to clean it on both sides. In the end, they offered to take 10% off a new balancer which would've been $2.50 off of a $25 item. We took our balancer and left.

My recommendation is to stick to that big box store. A big box would have likely given us a new one off the shelf, and even if we had to purchase another balancer, two would have cost us the same as one at Apache Glass. At Apache, we would've been content with paying half price, but 10% off was really quite an insult.

While we waited for the balancers to have the shoes riveted on the first time, I had asked for a quote on a glass shower enclosure, but we won't be going back to Apache glass for those.

In other words, expect bad customer service if anything goes wrong. Go to the big box store; they're more interested in keeping you as a customer.

Stopped by shop on Monday September 12th in the morning for an estimate to provide glass for a curio cabinet. Here we are Friday, September 16th and no estimate. How incompetent are you that you can't provide an estimate in four days on such a simple job. Take your business to a professional, Desert Breeze Glass certainly is not.

Highly recommended. I've received nothing but exceptional service when we had our windshield in our truck and car! They scheduled around my available and are very flexible, reliable, timely and do excellent work.

Posting this review after watching my husband struggle to get them to do what we paid them to do.

-Called, got estimate, hired them, paid them in full.
-Sent someone to measure our window
-They came back with the window a week later but OOPS! They mismeasured. We'll call you to make another appointment. 2 weeks go by. Nothing.
-Husband calls them back. Oh, someone marked this job as done. (??) So we tell them, no, never got our window. They say they'll order and be back out.
-Job was scheduled for a certain time window. An hour ahead of when they're expected, they arrive.
-Uh, you guys are early, we weren't expecting you for another hour. The Redline Windows worker replies: Surprise! (No sorry, never called ahead nothing)
-The unmasked worker *walks into my house* and I have to tell him to get a mask because I have an infant and, you know, there's a PANDEMIC. They go back out and get one and finish the job.

Unbelievably unprofessional, had to chase them down to do what we paid them to do, showed up early and acted like it was a surprise birthday party, and put my family at risk by not abiding by state regulations to wear a mask.

Don't make our same mistake- don't hire these folks.

Update to last my review. When writing that review I was emotional and a little to quick to judge. After the review we had a leak show up and reported it. I always say the way to judge a company by the way they handle their problems. I must say Red Rock stepped up in the end and resolved all our problems even after not giving them a favorable review. As throughout the process they were professional and easy to deal with and made things right. Even though the process was little bumpy Thomas the owner stood behind his work and made things right and this is a company you can trust. After seeing  their response I would use them again

We had a great experience with this company. Their price was better than anyone else's and they were very timely with the installation. Great customer service.

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.

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