Best Windows Installations in Arizona

They put all new windows in my house after a major remodel. They were very helpful and guided us to the right product for our home. The installation went off without a hitch and we are incredibly happy. Great people to work with!

Affordable Windows of Arizona (AWOA) replaced our outdated and worn sliding glass door with a Simonton Patio door.  The appearance, quality and functionality of this door is second to none. Jason AWOA Sales Manager, was very knowledgeable and helpful in facilitating our selection of a door suitable to our tastes, needs and one that would best serve us here in the warm Sonoran Desert climate of Central Arizona.  I must add that their installation team was very professional and efficient in the installation of the new door.  They estimated that it would take approximately 3 hours to complete the installation and did so within 10 minutes of the estimated time, including their cleaning up afterwards leaving everything in total order. I would not hesitate to recommend Simonton window and door products and/or Affordable Doors of Arizona to family, friends or anyone for their window and door needs.  Go to: affordablewindowsofaz.co… and read about Simonton windows and doors and AWOA's excellent services.

Charles Ault
Gold Canyon, AZ

I called 3 days in a row (no one answers the phone) and left 3 voice mail messages and no one returned my calls. Shop elsewhere. This company obviously doesn't need new customers.

Highly recommend! Excellent job. Replaced windows and installed French doors. Very happy with and will absolutely use them again!

I'm very particular with who I have work on my home, I've done all the hard work for you! I had 6 window company's come to my home and provide quotes to replace all of the windows and a sliding door in my house (1 sliding door & 14 windows - all different sizes)
Ferguson Exteriors was quote #5.  By this time I felt like a pro, I had more knowledge of windows/installation and the process gathered from the other vendors than I thought possible. I felt I could no longer be fooled or made to believe anything from the truth.
Robert came out to provide my quote, he arrived on time, he was knowledgeable and polite, offered recommendations, provided me with all the information on the company and the different window options, not to mention he was patient to answer all and any questions I had (I had a lot).
Without a large presence on Yelp I was a little nervous to pick this company but I'm so happy I that I did!  Even my neighbors were impressed!
There was always an open line of communication during the waiting process for windows to arrive. The installers completed the job in 1 full day, they worked well and efficient - they even cleaned up very nicely after they completed the job.

I would highly recommend Ferguson Exteriors.

Had an accident and my front window shattered! Didn't think I would be able to get someone out till next week and I was stressing like crazy!!!!! Called Duarte and they were at my home within three hours. They were professional, very kind and quick! They had the new window installed in less than thirty minutes! They are low cost with high value. Something that is definitely hard to find these days. I will recommend them to anyone! Outstanding service and professionalism!!!!

Ricardo is such a gentleman and does not try to upsell. I really appreciated his timeliness and professionalism. I'd highly recommend him for your wi Dow needs! Support local businesses!

These folks are fantastic. Thank you for coming out so quickly and fixing a broken window for me. On a Saturday. These folks are affordable and very clean. I would recommend them to everyone I know

Let me start off by saying I work in a business that relies heavily on customer reviews and I don't leave a bad one lightly.  I work in vacation rental management close to this business so have used them a few times over the past years due to the proximity for glass tabletops.  The customer service was always lax (sometimes not returning calls or e-mails or getting work done on time; once an incorrect glass cut) but the end product was fine for what we needed.

I had just one more job I needed in October and I sent the specs in for seven tabletops.  I was quoted almost $100 more then what I paid for eight tabletops a little over a year ago, but was told the cost of glass had gone up.  I checked with the owner and agreed to the job at that price on Oct. 19 and was told it would take about five days or so.  Great.

A week went by and I heard nothing and did not get a response from my e-mail or voice message.  Finally when it had been a week and a half I spoke to Tami who runs the front office, quotes and customer service.  She said part of the order arrived (I thought they were going to cut it on site since they were standard rectangles with no curves) but two didn't, probably because they broke or something.  Finally, when it had been two weeks (more than double what I expected) I went happily to pick them up.  I knew better to measure them first so I didn't have to bring glass back and forth like that one time it was wrong.  Well the first measured wrong (a fluke?) and then the second -- then the third.  I knew something was up and it turned out Tami had sent in my order from last year for the eight tabletops I had ordered.  So not only did I wait more than twice as long as I was told, but it was the wrong order.

I had guests checking in early the next week and she said they'd try to cut some of the bigger ones they could on site to fit the correct order but others would have to be re-ordered.  This was a Thursday or Friday and although she said she may have them (or at least some) done by Tuesday there was no word from them and again I had trouble reaching them (they are closed weekends and close at 3 PM on weekdays, but even when open there is often no response).  Because I had guests checking in I could not install the tabletops so I had to do without.  It was now three weeks.

At the end of the fourth week, when the guests were checking out, I called on Friday but the phone just rang and rang and said system was full or something.  I couldn't even leave a message and again got no response from my e-mails.  I called Monday and again no answer; same thing on Tuesday.  Finally, the Wednesday before Thanksgiving I was able to leave a voice message and expressed my displeasure now that it was five weeks and not only had they not called me but I couldn't even reach them.

Finally, I called back that same day and Tami answered and said she had been out for days and had to check to see if my order was even done!  She said she'd call me back in 30 min. and I told her it was urgent she get back to me then as I have guests checking in next Tuesday and need them no later than Tuesday morning or else I'd have to wait until April, when there is a break in bookings for that unit.  I also needed to know for sure because at this point I was fed up and had gotten a quote ready to go with a competitor who said if I ordered before 3 PM that day they could have my order ready first thing Tuesday morning, though much further away and I'd have to go pick them up (and I have two cleanings and check-ins on Tuesday).  I was also simultaneously scrambling to prep for guests arriving within the hour this afternoon.

Sure enough a half hour -- and then an hour -- goes by and nothing from Tami.  Then I call and get voice mail.  It was now just before 3 PM and down to the wire with both businesses about to close for the long Thanksgiving weekend, so I had no choice but to order from the competitor as I couldn't even get a yes-or-no answer from Tami as to whether my order had finally been done (correctly) and was waiting for me a mile away.  Then, after placing my order with the competitor, I notice an e-mail from Tami saying simply Your order is not done.  Sorry for the inconvenience.  That's it.  After five weeks I wasted for what should have been five days there was no further explanation, apology or concession.  I told them I could never get by treating customers like this in my line of work and was sorry they valued my repeat business over the past six years so little.

I felt it was my duty to leave this review because although the service was always lacking, this was an outrageously frustrating and exceptional ordeal that cost me precious time, then put me on edge to the last second the final day wondering what to do while I was simultaneously busy prepping for guests arriving any minute.  I gave them two stars only because the finished product is fine (that is, when it's done and they don't get the order wrong).

We have used Lines Sunscreens to rescreen our patio door slider screen and  also for sunscreens on our house windows. Very professional, easy to work with, fast, turn time, and very communicative. Great value. Always good to be able to work with a local family owned business who prides them selves on quality.

Spoke with Britt who was very nice and accommodating. We were trying to find replacement parts for our windows as one of the counterbalances is bent. He took our part, ran to the back, went through their stock, and compared the shape with ours. While they don't carry the part we needed, they took the time to check for us and recommended where we can go to find what we need.

The order was for fourteen custom windows, two custom doors, and one custom French door set.  The windows were installed but needed follow-up, which took a letter to Pella Corp to obtain satisfaction.  On installation day, an existing door was removed and custom door placed in the opening - it was obviously way too small.  Installer measured existing doors, stated the Pella doors were not correct size.  I talked with sales rep - she stated delivered doors were Pella's standard door, our openings were custom, and would be lots more expensive.  OBSURD!  We had ordered and paid for all CUSTOM - windows and doors.  Next, her manager calls, offers compensation if we would let them install the smaller doors - I said no and wanted a refund for all the doors + compensation for the inconvenience of having a door removed and then reinstalled, which is ok but needed additional attention.  Installer said that's the best he could do in re-installing the door.  
After much hagling back and forth with Pella, and their refusal to make good with full screens for double hung windows, the following is my response email to the sales rep with bcc to the customer service:
A refusal to make good on full screens because they reimbursed us for a PELLA ERROR is not a good enough reason to not deliver full screens.  It was NOT our error that the doors were wrong.  It was NOT our error to choose a refund instead of accepting Pella's initial alternative  to install  ill measured, smaller doors and accept compensation.  It was NOT our error Pella delivered half screens for double hung windows.  
Henceforth, Pella will remain in our opinion, which I will surely make known in every conversation regarding windows,  that Pella is an unscrupulous company that will take your money but take no responsibility and refuses to make right a Pella wrong.  
We may be small fish in a great pond easily walked upon by Pella, but somewhere down the road, a company whose compass is so skewed will meet it's fair and just consequences.
Curious to read any other Pella reviews.

Just stopped by the store, with broken part in hand.  Bryan went to the shop and did not even have to look up the part number and had what I needed.  

Bryan even showed me how to install it.  I came home and it installed exactly as he showed me.

Highly recommend them.

These guys were great. On time and great communication. They came over for a window that had a frame in really bad shape. They gave me a few options on how we could go about repairing it with varying price differences, but never felt pressured to pick one or the other.

Joe was incredibly knowledge and gave me a great lesson on roofing 101. The guy is passionate and cares about informing the customer.

I ordered a $5,000 patio door from this company. They never once came out to look at the wall prior to installation to see if it would work on the wall - even though They said they would send someone out. I was nervous the door would be incompatible, but still paid the full non refundable payment. While waiting the 6 weeks for the door to arrive I called them twice for updates. One time I received a massage back with completely inaccurate information about my door. I was extra terrified at this point that I would be getting the wrong door and/or that it would not be comparable with my wall. I called the office and voiced my complaints. When I got a call back, the message stated- my staff told me you called the office ranting.  After that I hired another contractor to do the install so I cannot comment on their installation quality. Poor customer service, terrible communication, lazy owner.

I moyses Zelle Mr. Curic a $250 deposit in order to start the order of shower pivoting glass door   , Yasmin curic never gave me proposal contract , I didn't feel comfortable from the start , he communication skills are not for the public maybe with contractors only , I am very disappointed with the whole experience, his not honest in business at all , no transparency or loyalty . I had to threaten by knocking on his door because he didn't respond or return my phone calls , he only texts because apparently he thinks his in millennial mental age . For him to return my $250 deposit I had to knock on his door residence , money is hard for me to earn , for him to abuse me this way. There is no peace of mind when doing business with Yasmin Curic. He probably won't care about this review , because he says he makes a ton of money with contractors and little people like me who find him on a google search aren't his main priority.

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