Best Tree Services in Phoenix, AZ
Overall, the work performed was stellar and the price I paid is very competitive. I have upgraded my rating from 3 stars to 4 now that the work is done but I am still hot over the lack of communication.
My first review outlines my experience starting with the quote on Thursday 4/24 (that I wanted to accept for the Friday availability I was offered) to Monday 4/28 when they actually removed the trees but not the stumps.
The workers who removed the trees said someone else would be coming with the stump grinder but the stumps were still there when I got home from work on Monday; they were still there on Tuesday too. So I called Jeremy to see what was going on, and again I left a voicemail. Once again I was not given the courtesy of a call back. I decided to wait for someone to call me for payment so I could ask them to finish the job before I gave them my credit card info since I expected that would be the only way to get their attention. Money talks.
Finally, a week after the trees were removed (10 days after they originally said the job could be done), I came home on Monday 5/5 to a yard free of stumps! I was very impressed with the care they took to protect our vehicle and how well they cleaned up after themselves.
I got a call from accounts receivable (Jason?) the next morning and he said he had been notified the work was completed and he mentioned their stump grinder had broken down and they had to wait for parts. It would have been nice if someone had called me to update me on this when the grinder broke or even when I called confused as to what was going on. He asked if I'd like a bill mailed to me or if I'd like to pay over the phone. I was ready to be done with this project sooner than later so I whipped out my card and paid over the phone which was quite convenient.
Perhaps they should upgrade their business phones so they can see they have a new voicemail... Until then, expect fantastic workmanship with spotty communication.
My first review outlines my experience starting with the quote on Thursday 4/24 (that I wanted to accept for the Friday availability I was offered) to Monday 4/28 when they actually removed the trees but not the stumps.
The workers who removed the trees said someone else would be coming with the stump grinder but the stumps were still there when I got home from work on Monday; they were still there on Tuesday too. So I called Jeremy to see what was going on, and again I left a voicemail. Once again I was not given the courtesy of a call back. I decided to wait for someone to call me for payment so I could ask them to finish the job before I gave them my credit card info since I expected that would be the only way to get their attention. Money talks.
Finally, a week after the trees were removed (10 days after they originally said the job could be done), I came home on Monday 5/5 to a yard free of stumps! I was very impressed with the care they took to protect our vehicle and how well they cleaned up after themselves.
I got a call from accounts receivable (Jason?) the next morning and he said he had been notified the work was completed and he mentioned their stump grinder had broken down and they had to wait for parts. It would have been nice if someone had called me to update me on this when the grinder broke or even when I called confused as to what was going on. He asked if I'd like a bill mailed to me or if I'd like to pay over the phone. I was ready to be done with this project sooner than later so I whipped out my card and paid over the phone which was quite convenient.
Perhaps they should upgrade their business phones so they can see they have a new voicemail... Until then, expect fantastic workmanship with spotty communication.
Phoenix, AZ
This company does not show up.
First scheduled day they no call no showed. I had to reach out multiple times to get that they weren't coming, but would be back Friday. Same thing happened Friday but they said maybe Saturday. I said it had to be Saturday or to just not come. Saturday obviously happened again. They begged for another chance and said they had another crew they could send. I allowed them one more chance. Wednesday rolls around and I haven't heard anything. I again have to be the one to reach out and they tell me they'll be there for sure on Friday. Nope. No call no show again. Maybe they're just over extending themselves and are great once they're there, but I'll never know and neither will you. Don't waste your time.
First scheduled day they no call no showed. I had to reach out multiple times to get that they weren't coming, but would be back Friday. Same thing happened Friday but they said maybe Saturday. I said it had to be Saturday or to just not come. Saturday obviously happened again. They begged for another chance and said they had another crew they could send. I allowed them one more chance. Wednesday rolls around and I haven't heard anything. I again have to be the one to reach out and they tell me they'll be there for sure on Friday. Nope. No call no show again. Maybe they're just over extending themselves and are great once they're there, but I'll never know and neither will you. Don't waste your time.
Phoenix, AZ
They blasted me with calls, emails, and texts. I finally gave them a chance and they didn't show. I gave them a second chance and they left the front door wide open because I gave them access to the house to get to the backyard. I would NOT recommend this company ever. And if you get on their spam list, just run the other way. This company is complete trash!
Mesa, AZ 85201
Used TreeWise to remove a couple of large Mesquite trees. They came out the day after I called for an estimate and then we scheduled removal for two days later. Morning of the job the crew showed up promptly and removed both trees very professionally. Great company to work with.
Phoenix, AZ
They did a great job and their prices were reasonable. They did a full clean up afterwards and the trees are all balanced and ready for monsoon season. I will be using them again!
7305 E 3rd Ave Scottsdale, AZ 85251
I had messaged for a price quote on some tree trimmings I needed done. Carlos was quick to reply and to come out to see what I needed. I could tell right away that he actually knew what he was talking about. His price quote was not high but fair. The work matched it. He sat with me a few minutes to go over the other 4 trees in my yard and now to properly care for them. I will definitely use him again for my trees.
2036 N Gilbert Rd Ste 2-257 Mesa, AZ 85203
Fantastic customer service and top notch work! I used the Yelp app to communicate with Jose which worked out nicely. Antonio showed up on time and was very friendly. Antonio chopped down my slightly overgrown grass and put down winter seed for me. He cleaned up very well and even helped me program my sprinkler system before leaving. I highly recommend these guys!
Phoenix, AZ
These guys are FABULOUS. They did a fantastic job removing a palm tree and 2 big thorny trees from my yard. They also gave my Pine tree a nice trim. They are fair in pricing, provide excellent service and are absolutely reliable. I would not hesitate to use their services again. Very highly recommended. You won't be disappointed.
Mesa , AZ 85209
Fast, friendly, and prompt. All my interactions were pleasant and the work was top of the line. I highly recommend!
Phoenix, AZ 85024
I found BJ's Landscaping off of Yelp and decided to hire them. I'm only 2 sessions in and it has been excellent so far! Their staff is very responsive and understanding. I'm looking forward to continue my monthly yard maintenance with them! I would highly recommend.
18402 N 19th Ave Ste 115 Phoenix, AZ 85023
Felipe and his crew did a fantastic job cleaning up our yard, trimming our trees, and hauling away a ton of yard waste. Responded to my inquiry within an hour, provided a fair quote, showed up the next morning (wearing masks) and finished everything on my to-do list in just a couple hours. Payment was a breeze with Venmo. I'd highly recommend Philip's Landscaping Service.
215 E Mckinley St Ste 402 Phoenix, AZ 85004
I called Jose because I came home from vacation to a soggy wet backyard. He explained the inspection fee and was there that day. Turns out it was the fountain malfunction and not the irrigation, he fixed it without parts, I was only charged the inspection fee. Good money spent! He educated me on what went wrong so hopefully won't happen again. Then, because of other reviewer comments, I asked him about my sad citrus trees and he spent so much time explaining what was going on (I'm a CA transplant) and what I could do to fix. Time is money and he was so generous and willing to share his time and expertise! So much recommend!
Phoenix, AZ
I had 6 estimates from tree removal companies to remove my tree which was blown down due to a Microburst which hit Surprise on 8/4/2018. The person who responded from Tree Service Surprise wanted to blow smoke up my Butt by saying a tree with a split base is harder to remove hat one with just one base. He then gave me an estimate of $1,500 to $1,700, which did not included removing the stump. I'm retired Law Enforcement and am aware that there are companies who will take advantage of people who need help due to an unforeseen event. This company is such a company. The company I used, Jonzy Landscaping, removed the tree in short order and thoroughly cleaned up. They completed the job in 5 hours including their lunch break. Price - $750 including removing the stump. I would caution people to get several estimates before using any company because some companies have no problem taking advantage.
Phoenix, AZ
These guys made 6 very large palm trees in my back yard disappear in one day including stump grinding. Work area was left clean with landscaping raked nicely. Octavio was very professional and gave fair price for the job. If you need big job heavy tree removal these are the guys to call
Phoenix, AZ 85041
Great work. 2 trees couldn't handle the heat. Called them and they came out and cut em down in the same day. Great work at a great price.
Phoenix, AZ
Octavio and Team were responsive, even on a weekend. They were timely with communication and clear about fee for service. They arrived when they said they would, completed the job, and checked in before finishing. Highly recommend.
Phoenix, AZ
Showed up on time and very professional. Gave me a great price! Thank you guys for being so reliable!
Phoenix, AZ
Octavio was quick to respond. Very friendly and affordable. Will definitely be using them again next year.
Phoenix, AZ 85008
Responded to my request and we set an appointment via email for 11am 9/4/18. At 940am on 9/4 I receive an email from Lillian asking if I was available the next day. Since this appointment was set up a week ago I had put aside the 4th from my work schedule and was not available on the 5th.I responded at 10am explaining i was not available on the 5th and if she was cancelling today's appointment. I received no response..or phone call explaining anything. While I understand last minute issues can happen but not to contact me or respond to 2 emails is not the way to conduct a business. Like your time Lillian, mine is of equal value
Phoenix, AZ
Three trees did an outstanding job with my tree removal. From dead pine trees to messy bottle brush, they removed the trees and cleaned up after themselves. The owner is very responsive and punctual for appointments. Highly recommend this company for a quality job at a reasonable rate.
15508 W Bell Rd Ste 101-130 Surprise, AZ 85374