Best Businesses in Phoenix, AZ

I was a customer for several years until June. The company has done my yard cleanup more than a dozen times and has done the queen palms and ficus 3-4 times.

Mike the owner is very knowledgeable about trees! The first time we met, he walked through the yard telling me about all the plants and trees and quoted me a flat rate of $175 to do quarterly cleanup (big trees are extra, once or twice a year.) Wow! So reasonable. He even gave me his cell number. It sounded great. The crew did a great job most of the time, especially on the big trees.

But there was an utter lack of communication from the company, and making appointments was unbelievably difficult. No one answers the office phone, EVER. So I had to leave a message every time. Usually I left 2-3 before I get a return call from the receptionist. I asked many, many times to be put on the schedule every 3 months automatically. This NEVER happened.

At least twice they didn't come at the 3-month mark like I asked, then charged me extra because the plants were overgrown. Once, in their absence my lime tree died. I asked for information on a new one several times over 4 MONTHS before getting a call back. By then I was fed up so I didn't bother returning the call.

The last job they will ever do for me was in June, 2 months late, and the job was sloppy. NONE of it was done the way we agreed on, the way they had cut it for years, and one 18 sq ft section was missed entirely. The company blamed me for not answering the door to tell them what I wanted. My absence had never been a problem before.

THEN I received the January & June receipts at the same time for $250 and $300. The $300 receipt mentioned my ficus, which they didn't even touch. When I asked about the amount I was told the cost of business was going up, and that actually we are charging all customers a $300 minimum. I said I would not pay more than the previously agreed amount of $175 for each cleanup. I was politely told I would receive a refund.

In her emails and on the phone the receptionist repeatedly said Mike wasn't able to get ahold of you or meeting with you has been a problem. She even wrote something to this effect on some of the receipts. Like trying to make me feel bad for that one unreturned phone call about the tree. Mike never called or emailed me before or since that one call. The office didn't call unless they were returning my umpteenth voicemail. No one ever asked me to be home during the cleanups or complained when I wasn't. I responded to their emails the same day, and paid promptly upon request. And certainly no one EVER tried to talk to me about a rate increase. So I have no idea what (or even when) she was referring to, or why she would keep bringing it up, and I think it's really rude.

I am dismayed at the five-star reviews here. I WISH I'd had a five-star experience. It would have saved a lot of headaches (and probably my lime tree.)

Hired Caesar to clean up weeds in my front yard and place a fence around my apple tree. Caeser and son did a beautiful job. They were punctual and worked efficiently.

A call or text and RUDY is responsive to any of our needs.  He has been doing over 1 acre+ landscaping, tree trimming, pavers, drips, and gardening on a monthly basis for nearly 2 years and our property has never looked this good!

I have nothing but positives to say about Eric and The Ultimate Tree Service.  

Eric has been servicing my home in south Tempe for the past two years and has done a wonderful job of keeping the trees neatly shaped, trimmed away from the house/roof, and also trims + skins the palm trees.

Eric is very responsive to phone calls and provides top notch customer service.  A recent example of this is that I had a large cactus topple over during the recent heavy rainstorms.  I called Eric on Sunday afternoon and he came out first thing Monday morning to assess and figure out a solution.

Despicable scum. Their cherrypicker just pulled our phone line down while I was underneath it. The driver and crew were well aware, and still sped off...I wonder why? I can't imagine using such a dangerous and careless company for landscaping.

Eric and his team were awesome! They did a great job and very reasonable price for tree trimming. Eric was such a great guy to talk with you and will come out and give you an honest estimate. You pay for what you want and doesn't try to get you to do or add more to your budget. Thank you Eric!

These guys did a fantastic job - fair pricing, quick, efficient, and on time. What more could you ask for?

Look no further! Juan and his team did a fantastic job on our full yard landscaping. They removed 10+ trees/plants, planted new plants and put down rocks. The end result is beautiful. The crew was on time, reliable and professional. Reasonably priced. Juan even set up the sprinkler system. Found our new go-to for landscaping, 100% recommend!

After writing my review yesterday I was contacted by the owner and they were able to get a crew out yesterday to take of the yard.  I would have made it 5 stars, as per usual the quality of the work was top notch, but the price did go up $20.  Not sure the reason for this but it is what it is.  So, it appears a 1 hour service is now $120.

Sergio and his crews have been wonderful to me over the years.  They are dependable, reliable, and go the extra mile.  All I have to do is send an email and they will do extra services at their next visit.  They are awesome.

The men who came were prompt and worked quickly. However the price I was quoted was for an hour, and chemical that would treat the yard for 6 months. They charged me for a full hour even though they only worked for half that time, and after 3 weeks the weeds were coming back. I called to complain and they said I only paid for chemical that killed what it touched. I explained that I was given a price for treatment to take care of the yard for several months, and his response was, We don't treat with pre-emergent in that time of year. I don't recommend these guys at all.

Sergio's crew did a great job!! I needed them quickly after I had some tenants move out and they were able to accommodate my schedule and did a fantastic job on cleaning up our backyard and even exceeded my expectations. They then came back the next day and spread 10 tons of rock in my backyard. Highly recommend! Excellent job and very accommodating. Thanks Sergio!

Bob White came yesterday 12/7/17 gave me an estimate to remove tree from backyard. Said he could have a crew first thing the next morning. Crew arrived on schedule went to work. Removal made mess of the pool, crew cleaned the pool as part of their clean up procedure. Completely satisfied beyond expectation with Aachen Tree Service. Highly recommend.

The team of Garnicas Landscaping did an amazing job!!!!! I had a great deal of overgrown weeds and bushes that needed trimming. They did such a great job. I will be hiring them again. I am posting before and after pictures. Thanks again, gentlemen!

Had a great experience with Garnicas.  They showed up when they said they would and did the job well.  They provided fair pricing for both removal of trees and shrubs and installing new plants that we requested. The crew members were all polite and hardworking.  It is nice to find a company that is reliable and fair. We will be using them again in the future.

I had to add this paver project that Juan and his team did.  We are so happy with their work. They did this, trimmed our giant 30 (ish) ft palm, planted some new bushes and our normal landscape service all in a day.

Called the Ultimate Tree Service, Inc to cut down 6 mature trees and to cut the deadwood out of 2 citrus trees on 1/4/15. Talked with Mike and made and appointment for him to come out and give me an estimate on 1/5/15 at 2pm. Mike called and said that he was going to be unable to keep that appointment and we rescheduled for noon on 1/6/15. Mike was a NO SHOW and I have not heard from him or anyone from this company since.

I have since hired another company to do this work. This company has been placing their flyers on my front door for years and have a good rating with the BBB so I am shocked by the lack of basic follow up.

My heart was broken last week.  I have worked with Sergio's since we built our house (sixteen plus years ago).  I've had them redo our entire underground watering and 10 ton of new rock, among so many other projects.  Very convenient.  We've had some issues discussed and resolved (except last week's request for a leak to be reviewed, but that's another story).

Last week, our four hour clean up (which is always incredible) included one thing that made me cry.

We had been nurturing ground cover vines to cascade over our pool's waterfall.  It was a long six months of work on our part.  We asked that the dead queen palm be removed from behind the waterfall, but apparently I didn't specify to NOT TOUCH the vines.

They are gone.  All gone.  They were not in the way (specifically planted that way), and were not weeds.  My neighbors have them in their front yard and look incredible.  I don't understand how it could be mistaken for anything else.

Now we have to wait until early next spring to decide if we want to start over.  Too late for this year, unless we buy four fully matured plants.

They do great work, but make sure you mark EVERYTHING with blue sticks on what you want done (which I did), and send an email stating the same (which I did), or request that you give a field trip with them around the yard before they start work.  DON'T forget anything (I did with the vines because I didn't think I would need to).

I can't give them five stars, but I can't give them one either because they are reliable, after 16 years.

Used Garnica's for a few months and they did an decent job but they weren't the most reliable.  Missed many things you want in a maintenance landscaper- checking lights, drips, cleaning debris from under the trees and bushes, and the final straw was that I needed granite and twice they didn't order and do the work as promised.  It was time to move on.  If you use them, you need to manage them.

Sergio's Lawn Service is a terrible company who charged for services they did not perform at an address we did not live at.  I would only recommend this company if you want your bank account charged for services you didn't even authorize.