Description

If you own a residential or commercial property in Phoenix, AZ or the surrounding areas and are looking for a well versed landscaping company, turn to Happy Grounds Landscaping Services, LLC. Our 12 years of experience give us the ability to do many types of landscaping jobs. Our professionals put passion into our daily jobs to oversee circumstances in order to find accurate, beneficiary and on time solutions to meet our clients' needs. We comply with local, state, and federal legislation for your protection. Our services include landscaping, lawn service, lawn maintenance, irrigation maintenance, irrigation installation, irrigation repair, spring cleanup, fall cleanup, tree service, tree trimming, tree removal, stump removal, paver installation, and turf installation. We are a family owned business dedicated to making the client's lawn the envy of their neighbors. We focus on providing the customer's garden what it needs to keep shining. We are professional, trustworthy, and attentive to details. We offer fair pricing. Call Happy Grounds Landscaping Services, LLC in Phoenix, AZ now to discuss your landscaping services needs with our experts, to schedule an appointment with us as well as to find out more about all of our available services.

SERVICES

Tree Removal, Artificial Turf Installation, Sprinkler system installation, Tree Planting, Hardscape Construction, Irrigation Installation, Stump Removal, Tree Pruning, ,

Reviews

Nikki G.

3/16/2023

Sergio's Lawn service did work at our property in Peoria on Wednesday August 29, 2018 . We were given the following information by an employee at phone # 602-224-0516: The owner is Sergio Valles, address is 3506 E Oak St. Phoenix AZ 85008. This business is licensed,bonded and insured.
They were hired to trim branches off a tree in the front yard that were laying on the roof and trim a bush along the front sidewalk.The remainder of the job was to remove weeds and rake gravel in the front and back yard. They have done similar work there a few times prior.
This time they took it upon themselves to cut down to the ground a FanTex Ashe tree that was planted two years ago because they determined it was dead (Which it was not)the cost at that time to have that tree delivered and planted was $600.00. At no time was it discussed or permission given to trim or cut anything in the back yard other then weeds.

Several phone calls have been made to the company and the owner Sergio,is never there and apparently cannot be reached . I have only spoken to a man named Joseph. Each phone call I asked for their insurance information so we can file a claim or what they want to do to make this right. We have had no follow-up from them with an answer.

Sarah C.

03/11/2023 12:00:00 SA

Called Sergio yesterday to help with my weed infestation in front and back yard. Sergio had his 3man crew here at 8am ready to work. They were extremely efficient and thorough. They got all the weeds pulled up, cleared dead plants, trimmed trees and hedges, and when they were done they even skimmed the pool to clean debris...all in 1 hour 15 minutes. I will definitely call them again. I wish I could have taken a before picture or perhaps I can add one at a later date but I recommend these guys.

Eli J.

02/04/2023 12:00:00 SA

The actual work performed exceeded expectations. But thats where it all ends. I have called emailed and text the company and have had ZERO contact. I finally emailed the company on yelp. Texted and called to discontinue the service since i cant get any communication from them. This posting is the only resource i have at this point and i would not recommend them just based off the failure of the company to respond. All text call logs and email have been saved incase im ever told they never got anything. Ive attempted to contact them daily now for five days and Zero response of any kind. I will gladly update this if they ever contact me

I have now been contacted by sergio. Thank you. The work was good and done very quickly. The quality of work was outstanding but just make sure to have his contact info directly

Sabrina H.

11/01/2022 12:00:00 SA

Very solid communication, they were out on-time and replaced a sprinkler valve at a very fair price.

Andrew M.

05/11/2022 12:00:00 SA

Contacted Sergio's and several other landscapers. Sergio's was the first to respond and even service on Saturdays. They were at my house the next day and did an amazing job on the grass, shrubs, trees, and palms. Definitely worth the money

Rick C.

05/03/2021 12:00:00 SA

Asked for someone to come out and look at lawn service get a reply with only minimum price, you can instantly tell when the service is going to bad with these lawn company's..

Bri V.

9/20/2021

Sergio's guys were great! They were able to come out same day and did a great job. A big thank you to them.

Lauren S.

10/05/2021 12:00:00 SA

What a rip off! Three men came to trim 3 trees.. they sat on my front lawn and ate lunch! Then overcharged me at the end of the whole thing. And they broke one of my solar lights and didn't even say anything! COMPLETELY UNPROFESSIONAL! I will never use them again, and any intelligent person won't either. Such a disappointment

Beth W.

02/06/2022 12:00:00 SA

After writing this review and the comment left by Joseph I got a call from a collection agence. They are claiming that they provided services that they did not. Stay away from this guy.

Johl J.

8/14/2019

I called and spoke to Joseph who told me Maureen Watrous of AZ HOA Management sent him two emails telling him to butcher the plants around my unit (just when it is heating up and I need their shade). My unit is the only one to receive this treatment in the Hacienda Real HOA, and it looks absolutely awful! He promised to forward me those emails, but I'm still waiting. Why would anyone who calls themselves a landscaper make an effort to make any yard so unattractive? Dying trees, untrimmed trees, fruit not removed, miserable excuses for lawns, and now butchered plants. And a grill removed from a window! This is horrible.

Neil G.

10/29/2020

I have had terrible luck with this lawn service recently. Please do not furnish Sergio with your credit card number; he will put the card through on PayPal, which is very hard to stop when he is processing fraudulent charges. His crew stole a valuable tree-lopping tool from me at a house I was leasing right before I moved out. Then, after I moved out, he has billed me for monthly services for two months running because, despite being informed by me on the phone, he claims that I have to terminate his services in writing.
This is the worst consumer experience I have had in years and I feel that this behavior has to be stopped. I'm certain most people don't count obtaining a new credit card and taking a trip to small claims court as among the experiences they are looking forward to when hiring a landscaper.

Derek M.

7/26/2019

We agreed upon a date and time for our lawn care. Were told that they would be at our home between 8-9am. 9am comes and goes, no landscapers, no phone call. Just a no call no show. I give the benefit of the doubt, our job may not have been the first of the day and these things tend to overrun sometimes. Called them at 11:48am after the very first ring Sergio answers, apologizes, they are at another job and can be at my place between 3-4pm that day. Ok, no problem. 3-4pm rolls on by and still no Sergio still no phone call. Still wanting to be understanding I give some time and call back at 5:25pm. Once again the very first ring Sergio answers and says they are still stuck on a job. When asked why he did not bother to call and text he said he was busy. Well not too busy since he answered the phone after the first ring both times. I would rather some honesty, tell me that my time is not your priority. You did not bother to text/call me because you simply did not care. If he had just been up front and said he was tied up all day and mismanaged his time can we please reschedule I would have been fine with that. Instead here we are on Yelp.

Vamsi R.

11/24/2020

Sergio and his crews have been wonderful to me over the years. They are dependable, reliable, and go the extra mile. All I have to do is send an email and they will do extra services at their next visit. They are awesome.

Houstin E.

08/05/2019 12:00:00 SA

So I called this morning to get some last minute lawn service done to the house. After reading several reviews I was aware that you pay for the full hour regardless if it takes 10 minutes or 59 minutes.

I spoke with Sergio on the phone and indicated I wanted just a one hour service call and to just do what they could in that time. The three man crew came to the house, we walked the property and I informed him several times that I just want one hour at which point they started to do the work. They where very polite and did a great job. The yard looks fantastic.

I am reserving the 5 star review they should get until I see the credit card charge. When I asked for a receipt they told me they didn't have one at which time I confirmed just one hour correct?, to which he replied yes. Once I see that I was indeed charged the correct amount, one hour, I will come back and modify the review. If for some reason I can't change my star rating, I will amend this post either way.

***Edit***
As promised I am back here to change my rating. I was billed the proper amount and cant say anything negative about the experience. Thank you for everything.

K W.

6/14/2019

I called Sergio's Lawn Service yesterday to schedule a yard cleanup largely based on the reviews here on yelp. Sergio called back, and we scheduled a three person team to come at 8am today. Well, at 9:45, I called Sergio to see if they were lost or ran into trouble. Things happen, so I am pretty understanding. It's now 11:20, and I have not seen nor heard from anyone. I completely wasted my morning waiting for nothing. Now i have to try and find someone else to tackle my weeds.

Susan K.

10/01/2020 12:00:00 SA

I'm still using Sergio's after all these months. They're friendly and do everything I would expect. I still really dig that they work on a flat hourly rate so I can decide how much I want to spend per job.

Todd T.

05/11/2021 12:00:00 SA

The 3 person team arrived early but that was ok. I asked the price and after a bit of communication issues was given an hourly rate. I have a very small front & back yard. They rang the door 35 minutes later for their money and I was told I owed for a full hour ($95). When l talked to the owner nothing was said about a minimum charge. They would have bad a repeat client had They been honest.

Evgeni G.

12/01/2018 12:00:00 SA

I had a renter for some time who let the backyard go... I knew it was a mess and I was waiting for other plans to start before re-doing the entire landscape of the backyard.

I called Sergio's to have JUST the FRONT yard taken care of on a twice a month schedule. Three months later, I come home from work to find his guys in my BACK yard. I get the bill and they apparently spent 6+ hours back there...

I didn't ask them to do the backyard. I never had. The agreement was the Front Yard only (for HOA reasons) like they had done for months.

Of course he billed me anyway, then sent it to collections a week later.

I fought it and spent nearly three months going back and forth with his collection company.

The bright side? I won.

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