Bynum Tree and Landscape

We had two overgrown Mesquite trees in our front yard.  Not only was the end result great, but Revelle, Mike and their team were exceptionally professional to work with and really helped us understand the process and how we could improve the upkeep and health of our trees.

I was a customer for several years until June. The company has done my yard cleanup more than a dozen times and has done the queen palms and ficus 3-4 times.

Mike the owner is very knowledgeable about trees! The first time we met, he walked through the yard telling me about all the plants and trees and quoted me a flat rate of $175 to do quarterly cleanup (big trees are extra, once or twice a year.) Wow! So reasonable. He even gave me his cell number. It sounded great. The crew did a great job most of the time, especially on the big trees.

But there was an utter lack of communication from the company, and making appointments was unbelievably difficult. No one answers the office phone, EVER. So I had to leave a message every time. Usually I left 2-3 before I get a return call from the receptionist. I asked many, many times to be put on the schedule every 3 months automatically. This NEVER happened.

At least twice they didn't come at the 3-month mark like I asked, then charged me extra because the plants were overgrown. Once, in their absence my lime tree died. I asked for information on a new one several times over 4 MONTHS before getting a call back. By then I was fed up so I didn't bother returning the call.

The last job they will ever do for me was in June, 2 months late, and the job was sloppy. NONE of it was done the way we agreed on, the way they had cut it for years, and one 18 sq ft section was missed entirely. The company blamed me for not answering the door to tell them what I wanted. My absence had never been a problem before.

THEN I received the January & June receipts at the same time for $250 and $300. The $300 receipt mentioned my ficus, which they didn't even touch. When I asked about the amount I was told the cost of business was going up, and that actually we are charging all customers a $300 minimum. I said I would not pay more than the previously agreed amount of $175 for each cleanup. I was politely told I would receive a refund.

In her emails and on the phone the receptionist repeatedly said Mike wasn't able to get ahold of you or meeting with you has been a problem. She even wrote something to this effect on some of the receipts. Like trying to make me feel bad for that one unreturned phone call about the tree. Mike never called or emailed me before or since that one call. The office didn't call unless they were returning my umpteenth voicemail. No one ever asked me to be home during the cleanups or complained when I wasn't. I responded to their emails the same day, and paid promptly upon request. And certainly no one EVER tried to talk to me about a rate increase. So I have no idea what (or even when) she was referring to, or why she would keep bringing it up, and I think it's really rude.

I am dismayed at the five-star reviews here. I WISH I'd had a five-star experience. It would have saved a lot of headaches (and probably my lime tree.)

Mike and his crew at PV Trimmers do an exceptional job, both taking care of our trees and being respectful of our property by always leaving it in better shape than before they arrived.  Mike and his crew are professional and have a great attitude, a pleasure to work with!

Had a great experience with PV Trimmers.  Will use again.

I used PV Trimmers at the recommendation of a close friend. They did the initial consultation quickly and put me down on the schedule for about a month out. We had a large sumac tree, citrus tree and 3 shrubs removed, as well as 4 palm trees trimmed. While the scheduling was a little chaotic (We took off work to be here and then they cancelled due to another job running longer than expected), they did show up the following time as planned. The work was done FAST and they cleaned up so well, it looked like a landscaper had been here. There was an issue with a sprinkler timer wire being cut, but they handled it and there's no issues. Overall, I was impressed and it was certainly the easiest / cleanest tree removal I've ever dealt with. I will be using them again for the Palm trees next year and definitely for any future tree issues!

PV trimmers did a great job of trimming up and removing some very overgrown trees at a fair price.   I have made it habit not to do surveys or reviews but i have to say this is one company that deserves my time and effort....Keep up the customer centric view of your business and it will pay dividends for years to come

Eric is amazing! I was telling my daughter that he's such a likeable and friendly person, that I don't even mind giving him my money!

I texted him my address on a Sunday, thinking he'd take contact me Monday/Tuesday; but he called me within the hour! Matter of fact, he even drove by my house, looked at the tree in question and called me WITH a quote, so we could talk about it right there!  

His crews just left - they took down a 50-60 foot palo verde tree in my front yard, it was gone in no time!  His crew were all communicating with each other, which I liked - so I knew everything would be covered, safe and insured.  I recommend him ... remember he's very friendly and know what he's doing! Thanks Eric!

Came home today to find a massive mess in front of my property and sidewalk. Couldn't figure out what the mess came from, then noticed my neighbor had their palm trees cut. Fortunately I was able to check my security cameras and noticed The Ultimate Tree Service crew is who not only made the mess to begin with, but decided to blow the mess all the way across the street to appear to the paying customer they didn't leave said mess. Shame on you Ultimate Tree Service. Have some respect!

Our go to tree service! Eric and his team are consistently available and do an outstanding job with any service you might need. The crew is courteous and do a fantastic job with the trees and the clean up. Highly recommend ultimate!

Great job by Eric and his crew. They showed up on time, had 7 people and made quick work of the tree. Very impressive. Reasonably priced and got the job done within a week of calling him. They also were very clean with getting all the fallen branches/leaves etc cleaned up in the yard, sidewalk and street. Highly recommend.

Best tree trim we've ever had!

Our trees were long overdue for a major trim. We chose Ultimate Tree Service and are so happy with the job they did! Included clean up & haul away. Very professional & courteous workers. Take a look at the before and after photos. The owner is Eric, phone #480 730 0001. Highly recommend!

Eric and his crew are awesome. I needed my neighbor's Ironwood trimmed off my property. He was able to schedule me within the following week (mid-April 2020). His crew was careful to not trim past my property line and remained professional despite the neighbor recording them. Cleaned up quickly and even skimmed the pool too. Highly recommend!

We have been using The Ultimate Tree Service for years on all the trees on our property - palms, pines, mesquites they do it all.  Eric is a great guy and a local east valley resident.  Their prices are reasonable and fair, they know what they are doing, and they do a great job cleaning up when they are done.  Highly recommended!