Villagio Tile & Stone

This tile store has really nice people working there, and tile from reasonable to above average price points to meet clients' needs.  I would say Villagio has the best selection of accent tiles I have seen in the Phoenix area, and trust me, I have seen every tile store!
My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady.  We took months trying to figure out what tile we wanted.  Then I went with a look my husband wanted and I did not.  Don't do that.  Figure out something you both like.  When our installer brought our tile, I hated it.  I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order.  The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like.  This is true at any tile showroom.  In our case the tile in the showroom had very little pattern.  The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns.  Not all tiles will be like that, but learn from my mistake.  
Villagio does not take returns (it is in the contract you sign).  We figured we were stuck with it.  The installer started putting it on the shower walls, and I became more and more depressed.  I finally told them to stop, and we decided to take the loss on the tile and installation to that point.  We donated the remaining tile to Habitat for Humanity.  Expensive lesson learned!
We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping.  Villagio does not charge for normal shipping.
An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice.  We left that up in the shower, and I ordered more from Dakotah.  Turns out I did not order enough, as I found out when the installers started over this week.  But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled.  He did not add extra charges for the rush delivery (although I imagine they normally do).
All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service.  Just be very sure about what you are ordering before placing your order.

Honestly, I don't know how to rate Villagio. I didn't have an appointment and was basically ignored when I walked into the showroom. I do have remodeling needs, but I need to feel the love before signing. No love here. The tile selection seems great, but maybe they could use a Walmart greeter?

I remodeled my master bathroom and selected all of the tile from Villagio Tile & Stone. I worked with Garrett and Lisa, who were part of my "dream team." Garrett helped me with selecting tile for the floor and wall, along with a mosaic accent tile. He sketched everything so I would have a good sense of how the 3 styles would blend together.  Lisa helped with the finishing touches and making sure that the order was clear - she helped with the amount of tile that would be needed for the walls and how much of the mosaic would be needed. She also helped with the selection of grout and schluter that complemented all the selections. The order was very clear - when it came to installation, everything was in writing.  

The remodeled bathroom is beautiful! I have a hard time with how a tile swatch translates to an entire space, but Garrett and Lisa asked questions to know my preferences, made suggestions, and ensured color selections complemented. I felt confident when I made the final decision and my expectations were exceeded when the installation was completed.

If you are looking for a "WOW" you will find it here at Villagio. We recently decided to do a total makeover of our master bath and were helped by Lynne Parr. We had found a beautiful marble tile called "Statuary Spring". Lynne found a complementary accent tile called Petals which was scrumptious but we were not sure how we would use it. Lynne had many suggestions and spent hours with us helping us to see the different ways we could design our tile choices. I felt like I had a personal designer! Lynne was diligent and patient and made me feel like a special customer. She worked with our contractor on pricing and ordering and there were absolutely no surprises on cost or timeliness. I would HIGHLY recommend Villagio for the personal touch and the quality of the products. I LOVE everything about my new bathroom, but especially the tile we purchased here!

I have been in and out of there a few times this last week and everyone has been super helpful and nice. Cynthia is so wonderful and helpful especially to me and I just thought she was so wonderful I would need to review! Thanks so much!!

I gave my project dimensions and was sold FOURTEEN extra boxes of tile that they refuse to take back.  My floor looks great but my backyard...not so much with all this left over tile.

This place is amazing.  They have a terrific variety of tiles from all around the world, at very reasonable prices.  They have designers, such as Deb, who helped me transform my bathrooms into beautiful places to be.  I will recommend them, and Deb, to all.

We had our entire home remodeled in 2016 and chose tile from here.  It was gorgeous.  Unfortunately there was a manufacturing defect in our tile that was not noticed until after it was installed.  Villagio took care of it fully - including paying the full cost for our contractor to redo our floors with new tile.  The fact that it is done now with minimal hassle means everything to us.  I could only imagine the nightmare we could have potentially had if we went with a different company.   Anyone can sell you tile but they truly care to stand behind their products.