Slate Restoration

My State Farm agent suggested I reach out to Slate Restoration on damage in my home due to a leak from the air conditioner in the attic.  Nick came out and explained everything they would be able to do to prevent further damage.  He came back the next day and set up the equipment to dry everything out and then the team came in to remove the damage.  They were very professional and made sure there was no further messes.  Derek reached out to me as well and also came out to be sure everything was being done to their standards.   I can not say enough about this company, they treat you like family.  There was never a day I did not see or hear from someone on what was going on.   Nick and Derek thank you...you are both amazing and I am so glad you were there to make this seem so seemless.

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took us about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate.
We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim.
Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying Don't worry, I wouldn't accept this job if I thought it'd be denied It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid.
Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold)
When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say okay cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost.
Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?
Alex said, If it's hot for asbestos that will probably be an addition $1500
I then reminded and asked him again, Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?
Once again, no, no Michele I am confident we can get this covered
Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen.

All of the review in pictures

Our home recently had water damage coming from a leaking water softener and Slate Restoration came to the rescue! They were so professional and took care of the mold immediately and explained everything that they were doing for us. Not only that, they kept checking in on us to make sure that everything was OK.
 if you have any kind of damage or insurance issues that you need help with in your home, please call Slate! THEY ARE THE ABSOLUTE BEST IN THE BUSINESS! Kristi M

Very knowledgeable, reliable and responsive.  Thanks for helping me with this mess.  Can't go wrong with Slate!

My son had home flood and was referred to slate by neighbors friend  with them going through same disaster! The original restoration company not named was upset when my son stated shopping for contractors to do the repairs and more .
The original restoration company assumes they will get the complete restoration and construction bundle?
My son very happy with the professional, fairness , and quality of work slate provided . Please consider contacting slate construction ( I believe they have a construction  company called slate also?) for any and all contracting services needed. Thank you slate restoration !

My State Farm agent who is a friend I trust referred me to Slate Restoration after we had a pipe burst in a wall. Chris Callaway came out and assessed the situation. He was very honest and advised us on how we could do a lot of the cleanup and drying out ourselves to save money and a potential insurance claim. This was part of his free estimate, and indicated that we could call him back with any questions.

We got a quote from another restoration company that was thousands of dollars just to remove wet drywall, place air blowers and dehumidifiers. With Chris' advice, I was able to get started on the drying out process and ease my stress level over the water issue and a potentially large chunk of money.

Got water issues and need some advice? Give Slate and Chris a call.

Slate met and exceeded our expectations honestly their professionalism is outstanding! They came out the same day with dryers and dehumidifiers to dry out our mini bathroom flood upstairs which leaked down to our kitchen! They had their guys come and fix our carpet and vanity as quickly as possible even with the covid making things seem slow they were so quick and on the ball! I would and have recommended them to family and friends and will use them exclusively in the future as well!
That Jason guy is awesome and their rep Andrew is super professional and kind!

We had a leak from our attic air conditioner/humidifier that caused significant damage to our upstairs hallway, bedroom and bathroom.  Slate was referred to us by our Insurance Agent.  They responded to our call immediately by phone and Nicholas came to the house.  We had an estimate done by another company, but immediately were impressed by how thorough Nicholas detailed what and how removal of damaged areas would need to occur.

He took measurements and the next morning we had an estimate.  Nicholas himself came and expertly taped off all damaged areas and did the messy removal with his assistant.  They used a dustless removal system and placed drying fans throughout the area.  They also cleaned the areas completely and left all the plastic curtains up to assist the company that would do the repairs.  His careful work meant our house did not show the dust of a big project. During the drying process we had a question over the weekend and Nicholas again answered immediately.  

A few days later, after the drying process was done, Glen came out to
do a final inspection and remove the equipment.  We were so impressed with the entire process, professionalism and how helpful they were referring us to a repair company.  

We highly recommend Slate Restoration.  Very honest and caring company!

Ed Hartwig

The entire staff at Slate Restoration is extremely knowledgeable and professional. Especially the owner Jason and Andrew G. I can't thank them enough for the amazing work they did on my home. I had major water damage in my kitchen from a broken pipe. They came out right away and took great care of my home.  I would highly recommend them!!

I highly recommend Slate Restoration. My roof leaked and caused major water damage to my drywall, carpeting and everything was soaked. I was afraid of black mold and wanted the water damage to be minimized quickly.
Nick was first to arrive and he put my mind at ease right away. He showed me where the water was pooling in my ceilings and explained the next plan of action. He set up his equipment and removed the soaked carpet padding. His team removed the water damaged drywall and insulation and set up plastic to protect my furniture and belongings.
Once completely dry the clean-up was 5 stars excellent. I was comforted knowing I was in such good hands and the professionalism was appreciated.
I highly recommend and I am grateful to Nick especially. Thank you Nick and Nico and all members of your team. The wonderful office staff is also exceptional.

These gentlemen came into my home treated me my cats and my home with total respect.
Very knowledgeable very helpful in fact they helped me all the way with my insurance. There's no way I could have went through this process without this guy's. is it a fantastic company I would recommend it to everyone that needs this kind of help. Thank you guys for everything

They have come out twice to check out possible mold and water damage. They didn't find anything either time but didn't charge us for the visit. It is so refreshing to work with a company that has integrity and is willing to spend time even  if they don't get a job from it. I highly recommend them.

Had one of their drivers cut me off this morning in downtown Phoenix. Went across three lanes of traffic with no signal. Will never use their services.

Slate Restoration was amazing during one of the worst times my husband and I experienced in our home. Our home was water damaged when a cleaning lady accidentally dropped a heavy bottle on our water pipe going to our toilet in the bathroom,  breaking it before the water shut off valve. Water everywhere on our second floor in addition to water penetrating through our ceiling to the main floor. I called my insurance and asked for a referral of who can help and assess the damage and act quickly to dry out any water damage and Slate was recommend. Not only was Derrick extremely quick but also knowledgeable and very professional. He acted with urgency and started the drying out process immediately. When demo day came, the crew came with tarps, prepared with anything you can imagine to keep the home clean, nest and dust free. It was impeccable and the experience was even more amazing. I recommend Slate for your mitigation services especially when you are in a situation like ours.

Great job Slate! Thank you for all you did for us and your amazing communication through it all.

We loved everyone but Derrick and Annika truly deserve all the recognition. They helped us through every single step of the process.

I did so much research before hiring a company to restore my kitchen after insurance denied the claim for a burst pipe that had been leaking in my wall. I landed on this company because of all the positive reviews. There were red flags from day 2. They use people that they admit, aren't the best... This job should have been completed in 3 days. I was forgotten about for a month and ignored when I reached out multiple times... the response I got was, yeah I have definitely been putting this off... it's unreal to me. Asked for the project manager's boss to call me and never heard back. I expected my kitchen to be restored to Pre- leak or better condition. This was not the case and I had to fight for the results I got.

Our State Farm office referred us to Slate Restoration and we are pleased with their work, attention to detail and professionalism. Thank you Slate Restoration!

I have had the pleasure of knowing the owner of slate restoration for a few years before he even started the company and since he started slate restoration he has grown to become one of the most dependable restoration companies I have ever done business with.  Melissa, one of his top representatives, has also been an asset of mine since before she worked at slate. I use them professionally in my insurance business and they have always been there for my customers and have always been courteous caring and respectful.  The ethics and morals of this company are second to none and I truly mean that.  Thanks Jason and Melissa for the many times you have helped my customers deal with some of the worst things you can deal with in life.
-Jesse-

Worked with Nico today who was great. Showed up on time, very friendly and easy to work with, and he gave lots of valuable info.  We will definitely call them next time.

Slate is fabulous in their communication. I work in insurance and frequently refer our customers to them for home claims and other home needs. They have come through time and again for us and our clients. This is the place to use. I've personally dealt with other companies and they make it so much more of a hassle than it needs to be! Stick with Slate for easy and amazing service.

Slate Restoration is the best restoration company you're going to find. They are fast, friendly, ethical, and honestly care about getting you taken care of. They are attentive to your needs and make sure you're happy throughout the whole process. I will never work with a different restoration company after working with them. Thank you Slate for truly caring! That is hard to find these days.

I've used Slate multiple times for both business and residential issues. I have found them to be extremely fair and responsive. Regardless of the day or time they were there quickly to help and put our mind and ease. They worked well with different insurance carriers and helped simplify things for us. I would highly recommend Slate Restoration.

Totally would recommend. Was able to come out same day of the leak. Kept us notified on when they'd be able to come out.  Anthony took his time explaining the whole process on how everything works. I had tons of questions and he had all the answers. I appreciate him taking his time with us as first time homeowners not knowing what to expect. He did a great job with excellent customer service. Thank you Anthony!!

In May a pipe in our wall burst and created damage. Slate restoration was contacted to repair damage in both my neighbors and my home. I'm writing this review in August and my home is still not done. The damage was isolated to One wall in the bedroom and master bath. Today,  I sent four text messages to Slate to state that the conclusion of our work must occur by Friday. The texts have remained unanswered. Job desertion.!!! Paint spatter,plaster texture overspray was on everything, Light fixtures, plumbing fixtures, even on the underside of the countertop. No prepping of space prior to demo or reconstruction. When the air conditioner comes on dust is visible coming from the vents. Switch plates and sockets were covered with plaster. Paint at the top of the wall does not match the repainting because they didn't cover it. I have a new renter coming on Saturday. I am forced to pay someone else to come in and clean up and finish detailing the home. I've taken photos of white can be easily seen by a camera. However, texturing of the repaired wall is poor. Plaster debris was scattered throughout our gravel courtyard. Garage has been left with tile used for repairs out along with some laminate that was used for the cabinetry. Just very sloppy and inconsiderate. Dust is on everything in the house. Do not use this company. Had Slate bothered to return my communication I would have shared all of these details in privacy to them. Since they have chosen not to follow up, I am sharing these issues with you-potential consumers. Beware, research who you choose for your home repairs. This business is not professional. If I could have given them zero stars I would have. Furniture and pictures of all been left in the bedroom with a tarp covering them floor is filthy. I've used many remodelers and have never had anyone walk away and leave such a mess

Our State Farm office has been using Slate Restoration for years and we couldn't be more pleased with their work and attention to detail.
Chris Callaway in particular is extremely knowledgeable, detailed, honest, and has a great personality!!!

Worst company ever. Abandoned job of home with severe water damage. Didn't complete demo or dry out house. Disconnected all bathroom sinks, toilets, etc & left water valves open with main turned off. Owner, Jason, would not return calls. Sent $20+k bill.

The Slate representative was named Alex Madrigal who abandoned the job. Jason Jarvis is the owner, He called and left a voicemail saying This is Jason Jarvis. I hope you didn't pass out shocked that I actually called you. I'm a terrible person and I've been avoiding you because sometimes I avoid hard things and just calling and being a grown up... I think that you have been requesting a call from me for like a month now so that excuse doesn't hold up...

They are very professional and have helped many friends of mine.  I haven't had the need to use them and hopefully will never.  But if I do have the need I feel confident that I can trust them based on my friends experiences.

I recently referred them to one of my clients and they did an amazing job. They are always professional and timely. My clients were so impressed with the work that they did and the way they cleaned up every day! I am always happy to refer them because I know that they are going to treat my customers the way I do! Thank you Slate for being a Top Notch company!

My house has been plagued by funky smells in warm weather; after ruling out a few obvious sources, my mind went to mold. I called a few companies, all of which deployed some pretty severe scare tactics (and hefty price tags just to come out)!

I finally landed on Slate and was immediately reassured by Abby and my technician Chris who said he'd come give it the ocular pat down free of charge.

After a lengthy investigation, Chris surmised it probably wasn't mold at all and instead pointed us in the direction of a good HVAC tech to clean a filthy duct that was likely pulling crawl space air into the house. Makes sense!

In addition to setting our mind at ease, he was sure to share a few humorous anecdotes, personal stories and warnings about the dangers of liquid candles (note to self: never buy)!

I'd recommend this honest, awesome company to anyone! As first time homeowners we've been through the ringer this year, we are so happy when we meet a company that's not only knowledgeable, but also genuinely cares.

Thanks Slate (and Chris)!

-Liz & Kris

I recently had a water heater that exploded. I wasn't sure what to do with all the water damage that was left. I called my insurance agent. And they recommended Slate. They had one of there PM come out and give me a free assessment. I filed a claim and they were so good! They took care of all the communication with the insurance and worked around my schedule. They were always on time and prompt. The demolition was very clean and I was very pleased how the process went. I would highly recommend this company. Thank you Slate!

They were referred to me by Foremost Insurance to do repairs on my grandmothers mobile home.  They arrived on time (5/21/18) and proceeded to access the damages.  The tech, Justin, told me that they could do the repairs.  He said that he would work with the insurance company to file the claim, that would be on less step I would need to deal with.  He said he'd send over the estimate and I could decide what to do then.  May 25th I called him at 9:58 am and got a text that he was on the phone.  I emailed him and asked where the estimate was. I received nothing in return. No call. No estimate.  It is now June 28, 2018.  I have received NOTHING!  Pretty disappointed to say the least. I did let the insurance company know, to NOT recommend them to their Policy Holders, that Slate's lack of attention, looks bad on them.

Excellent experience with this company. They were scheduled to be here between 8 AM and 9 AM. At 8:01 Nick with slate was at my door. He was in a nice clean pick up truck with the company logo on the door. Nick was neat clean and had a smile on his face. From the start you could tell that Nick wanted to make sure we were taken care of. He was thorough and meticulous in finding the extent of the water damage. He was using state of the art equipment like I've never seen before. Thermal imaging cameras to see the water in the walls. I was impressed. I was under the impression they had to cut into all the walls to find water not the case. Nick make sure I understood everything he was looking for in doing each step of the way. Forever more I will use this company without going into too much detail Nick saved me thousands of dollars. Good job slate you have a customer for life.

March 27 2016

Gary Cooley

Slate Restoration is only restoration company I will ever use here in Arizona. The entire staff is fantastic! They were professional from beginning to end of the process. What I felt was one of the most stressful times, due to water damage in my home, Alex (the best water technician) made seem not so bad due to his calmness, professionalism and great communication. I would defiantly recommend his company because of him and use them in the future.

Amazing company... As an insurance agent, I can depend on them for everything! Last week a client had a home break-in situation.  Within 2 hours, Slate was at their house repairing and boarding up broken windows and broken front door.  I highly recommend these guys!

This company is amazing! Definitely saved my butt when I was in a jam. The guys know what they are doing and are very respectful! Would definitely use again (hopefully I never need to though.) But nice to know there is a reliable company out there to take care of me and my home.

I couldn't be happier with Slate Restoration. When my place needed a new shower and plumbing work done Slate had it done quickly. The workmanship was done in a professional manner. The drywall and paint repairs looked great and the shower install was executed perfectly. 5 star company, would give them 6 stars if I could.

I had a major leak in my home that caused a lot of damage, Alex was quick and professional in helping me with my problem. He explained the whole process to me and fixed my issue with utmost care and respect for my home. I would definitely recommend this company to my family and friends! Thanks Alex!

Slate Restoration is hands down the best restoration company in Arizona! I had a water pipe break and they were at my office cleaning the mess and getting fans on the carpet within 20 minutes! The owner and his employees are efficient, honest, and above all care about their customers. That is hard to find in that industry. I would recommend Slate to ANYONE needing restoration services. Thank you Slate for being the best in Arizona!

I contacted Slate Restoration due to some water leaking from my dishwasher.  Slate had a tech out at my house with in an hour.  Came in moved out furniture got had tests done for Asbestos, made sure to inform me along each step and made my stress disappear! I'm so glad I contacted this company as they have made my house livable in such timely manor.  If you want the best you need to call Slate Restoration ASAP for type of water, fire or any other type of loss!  I promise you can't go wrong with the team of guys Jason Jarvis employe's! Thank you again Jason.

Slate Restoration is definitely a top notch restoration company. Jason is a responsible business owner who still finds time to have personable interactions with everyone he comes across, and people like Noelle definitely represent the company in a respectable and professional manner. 5 stars, I definitely would recommend Slate Restoration for any job, big or small.

Slate is a fantastic company to work with!  Everyone truly cares about making a difference and helping anyone that is in need.  I would recommend giving them the opportunity to meet with you for honest and sincere solutions!

I would recommend Slate Restoration. Super responsive and answered all my questions!!

Slate does a professional job and has very fair pricing.  They get back to us right away!

This company is great, best to use to Restoration. Called them in evening after coming home and discovering we had a water leak and some damage to the house. They were quick to get the call rolling, came out same night to check out the work, called out ins company with us, walked us through what would be going on. The technician that came out was great! Would recommend Slate to anyone and everyone.

After several weeks and my negative post on Yelp, the owner contacted me, gave me an accurate account of the billing and gave a generous discount for my trouble. This was very much appreciated. I would of rather had professional, caring and timely response to my concerns instead of the a discount for my frustrations. I hope this was a learning experience for the associates who would not help me so no one else has to endure this type of treatment.

We were very pleased with our experience with Slate Restoration. We had a leak that caused damage to drywall in our master bedroom.  We were not sure if it involved mold or not, but Slate Restoration removed the damaged drywall and insulation and then tapped and secured it to prepare for mold test.  A gentleman named Patrick called to set up the appointment and was very respectful as were the two men that actually did this part of the job.  Alex and Jorge were very respectful, professional as well as very precise in the way they secured this area. We were very impressed and surprised at how precise they were.  We want to thank them again for taking care of this problem in a timely and professional manner.  If I could figure out how to post pictures of the project I would.

I had a broken angle stop in my kitchen that flooded out half of our house. My agent recommended Slate restoration, and they did not disappoint!  After calling, Derek showed up to our home within 45 minutes and knew exactly what to do and how to handle my disaster. To top it all off, they made my new kitchen look incredible!

They are amazing, friendly, easy to work with, and very helpful! I will Always recommend them!

I had some pretty serious water damage in my house a few months ago and was referred to Slate Restoration from a friend. Everyone person we came in contact with from Slate was very helpful and kind along the way. There was never a time where I felt we were being taken advantage of. What I thought was going to be a major repair was taken care of in about a week. I would recommend Slate Restoration to anyone who is looking for an honest company that does great work!

Our insurance agency refer Jason and his stellar team @ Slate Restoration to our clients constantly because of the timely services they offer as well as their professionalism. No project is too big or too small and completes the project from beginning to end!

I am an insurance agent and highly recommend Slate Restoration to my clients. Time and time again Slate, and owner Jason have provided excellent service to my clients in their most crucial time of need. You will not be disappointed.

Slate is best in business! From their amazing office staff to the owner, this company is truly the best. They are fun, fast, efficient and know how to get the job done in the most professional of ways. The team is so talented, they can make your scary stressful situation a breeze. Call them today!

Thank you for excellence!  I appreciate that you are the BEST in the valley when it comes to helping people in distress.  Your team is so talented and they all seem to work from a place of heart!  WOW

Great company.  The owner, Jason is a great guy and takes his job very seriously and takes great care of his clients.  Always quick to respond and class A service.

Slate Restoration is professional and timely.  Everything got fixed perfectly and I would recommend these guys to anyone.

They were quick and efficient. It's sometimes hard to trust your home to strangers, especially when something is wrong. These guys did a great job and I would use them again if I needed their services.

Outstanding service! Very punctual, knowledgeable & great people to work with!! Highly recommend their service!

Slate has been extremely helpful. Whenever I have a problem or someone asks me who I use, I do not hesitate to recommend Slate. They are professional and have the customer's interests as priority. They are also very good at communicating! It is a nice change to in the business world when they are treating you as a customer and aren't blinded by $$$$. Keep up the good work!

My condo was recently flooded due to the water heater in the upstairs unit bursting. A lot of the drywall in my living room, outside storage room and guest bedroom had to be removed. Slate Restoration did an excellent job!

I can't compliment this company enough! They truly are good guys and stand behind their company values, which is rare and hard to find these days. I love supporting local and I'm so glad this is the company I chose for our dishwasher flooding snafu. From the first call the level of care and amazing customer service impressed me. They were quick to respond and had things drying out quickly. They were able to answer all our questions and knowledgeable how to deal with the insurance issues and was even present when the inspector came. Derek was our technician and was extremely professional and has amazing customer service skills -took time to answer any questions, returning calls/emails keeping us in the loop and updated, calling the insurance and fighting for us. Even though things didn't go as we planned with the insurance claim-this company stood up for us and went above and beyond our expectations, they have stepped up to make this experience a positive one and they genuinely care. They have given us several options and working with us! I can't thank you enough. Thank you Derek, Jason and everyone at Slate!

The storms in early August made it rain (not in a good way) in my house, thus leading me to Slate Restoration. They were at my door within 90 min from the time I called and shortly thereafter had the interior damage halted & my home on its way back to dry. Many companies can get the job done but the reason I recommend THIS company is their level of service. I had the pleasure of working with Derek Martindale and his crew. It was great to have a friendly contractor that communicated effectively, worked efficiently, and understood my needs as a homeowner. Derek was conscious of my time and budget and knew the ins & outs of working with HOA's and homeowner's insurance. The crew made sure not to leave a mess in their wake. Slate Restoration will be the go-to company for my needs and those of my real estate clients. I highly recommend that they be yours too.

These guys are amazing! I needed a inspection and moisture test completed after water damage occurred in my condo and Daniel was extremely helpful, giving me exactly the information I needed to provide the HOA. Alex who was sent to conduct the inspection was great, super friendly and very knowledgable! Would highly recommend to anyone looking for a restoration company!

Great experience from start to finish! The techs did great work and were professional in every way. We appreciated how careful they were with everything.Very good people who made the entire process as painless as possible.Strongly recommend.

Extremely happy with Slate Restoration...they provide excellent customer service  & are reliable!  Very honest & they do great work!  I would highly recommend them!!!

This is a fantastic company!  Their service is top notch.  Everyone is very helpful and professional.  They took the time to explain everything they were going to do, they very flexible, and thorough in cleaning up when they're done.  The person I had the pleasure to work with was Andrew but their entire team is great.

I am at a disadvantage when it comes to dealing with repair or service companies - most of the time, I don't know what I need or how much it should cost. Slate made me feel like I was a priority and at no point did I feel taken advantage of. They made the whole process a breeze! I would recommend Slate to anyone.

When my brand new AC handler leaked and caused water damage for the second time in less than a year I was extremely stressed and frustrated. Previously, Radar Restoration came to repair the damages from the first leak and though they were professional and got the job done, they were not interested in calming me or talking me through what was being done and just came in and ripped out my walls. Slate was a completely different experience. Alex came in, assessed the damages, and gave me a quote with insurance and without and a plan of action for both options. He was quick to do the work and run the numbers, and extremely flexible with my schedule (coming week nights after 6). He broke everything down so I fully understand what was and could happen. After giving me time to think about which route I wanted to go, another tech Octavio came in and removed the walls to assist with the drying and cleaned everything up perfectly. Overall, very pleased with their work, flexibility, and collected personalities that helped me cope under the stress of having this work done.

This company is amazing! Top notch service, the best in the valley. They came out in record time and did an outstanding job! Would definitely recommend!!

Sadly, I came home from vacation to the sound of water running. A connection to the R/O system failed and a lot of water had covered my floors. I sucked up the water I could see with my shop vac and then I called Slate Restoration the next morning. Tim came to the rescue within two hours: set up fans & de-humidifiers, checked for water in the walls. And, after a couple of days, I was pretty well dried out. I really appreciate the prompt attention. Tim was friendly, professional and efficient. I hope I don't have to call anyone for water mitigation but if I need to, I will call Slate first.

This is a great company that gives unsurpassed customer service.....if you ever have any flood, fire, or mold damage to your home or business, Slate restoration is a company you can count on to get your home to it's original condition in a timely and professional manner......The people are super friendly, honest to the core and get the job done quickly and done right the first time !!!