Description
Acuity Builders provides reliable and affordable home remodeling services to Phoenix, AZ and the surrounding areas.
HISTORY
Established in 2013.
At Acuity Builders & Construction, Inc. in Phoenix, AZ, we know disasters can happen any time of day so we offer our emergency services. You can call us anytime, any day, and we will be there as we have teams on call and available to respond to your call. As part of our restoration service we offer fire damage repair, perform mold remediation and many more services. Contact us for a free quote and more information about our services. The most important part of the process of restoring your home is making sure you do not get shortchanged. Our estimates are constantly 20-25% lower than adjuster estimates allowing you to put the money you can save, back into your home. BBB Accredited Business Since 7/29/13
ABOUT BUSINESS OWNER
Having worked for 20+ years in the construction industry as a project manager and superintendent here in the Phoenix metro area, I gained local knowledge of AZ construction practices and developed relationships with vendors that create buying power that is passed on to the homeowner. Low overhead and self performance relates to savings but also a better managed project. A better managed project is completed in a timely fashion and superior quality is delivered as a matter of integrity.
SERVICES
Bathroom Remodeling, Damage Restoration, Flooring, General Contracting, Home Remodeling, Laminate Floor Repair, Bedroom Remodeling, Virtual Consultations, Residential Services, Stone Floor Installation, Tile Floor Installation, Water Damage Restoration, Cabinetry, Fire Damage Restoration, Foundation Services, Hardwood Floor Installation, Kitchen Remodeling, Mold Removal, Common Area Remodeling, Plaster and Drywall Services, Roofing, Storm Damage Restoration, Tile Floor Repair, Waterproofing, ,
Reviews
Acuity and their team are awesome. Gabby is a complete joy to work with and she was very adamant about getting every detail taken care of with the insurance, she does not back down. Matthew did a great job with the project!!! Yes, some of these reviews complain but understand, we are all humans and we all make mistakes..... Difference is on how it is handled, communication is a must. Yes there we some issues but Matthew was diligent and took care of what was needed because we communicated. Overall they did a FANTASTIC job and would recommend 1000%
They went above and beyond, absolutely love these guys!!!
Terrible! Gabby from Acuity came out in December, said she would send me a quote that week but instead she just disappeared. After a month of me texting, vm, and trying to get a response, I finally called her boss. Within 10 minutes she then responds (where had she been the entire month I was leaving her messages) and says I have to get back in touch with the restoration company. I said they are done, I paid them, and my deductible with insurance is already satisfied. She then argues with me that insurance never does that. Well, don't know what to tell you Gabby but thats what they did and my deductible is satisfied. I just need your quote that I have been asking for over a month. She then tells me I have to sign a contract before they will give me a quote. What??!! You want me to sign a contract and THEN you'll tell me how much it costs? What a scam. Do yourself a favor and stay away from Acuity Builders.
I purchased a home in March of this year knowing I would need to have some work done on my new home. I contacted Matthew at Acuity Builders and we met to discuss my plans. After one meeting I was happy to know work would start in a short amount of time. The work was completed as promised, on time and at the budget/estimate price that was as quoted. Cudos to Matthew and his team at Acuity for a job well done. I would not hesitate to recommend them to my friends and family and I will be working with them in the future as new projects arise. Thank you, Acuity Builders for helping to make my new house my home.
Acuity builders redid my kitchen , flooring and fireplace when i had a leak in my kitchen. I had to replace some damaged areas and then decided to do some small upgrades to my condo. Ken and his team were always a pleasure to work with. Gabby is pleasant and kind and she too was a joy. I had a small paining issue and when i talked to Gabby about it, i had a call from ken within 5 mins to schedule someone to come back and fix it to my liking. I love the way my condo looks now and would use Acuity Builders again in a heart beat.
Acuity Builders is doing some work on our church. Ken and his team have done a great job communicating and meeting the timelines they projected at the start. If an issue arises Ken is always willing to do what it takes to get the issue resolved. I would recommend Ken and his team to anyone.
I had a slab leak and water damaged my wood floors, surrounding walls and kitchen counter top foundation. Chris and Gabby were professional and efficient during the start to finish process. Military friendly contractor, the project, my home was at Litchfield Park and I work at Tucson while 75% of the oversight and project communication was completed through Facetime, calls and texts due to me being 2 hrs away, and only home during the weekends to review progress. I felt comfortable and very satisfied. Thank you!!
aaron v.
08/03/2021 12:00:00 SA
Had to have my floors replaced, amongst other things, after a pipe burst in my home. The job was done horribly. I was fortunate enough to be able to visit my home while the construction was taking placed to call out all the short cuts that were being taken. It took about three months for the project to be completed. However, I had to call them back to fix the floating floor; there were about seven soft spots. Even after coming back to fix the floors I could still feel the spaces where they didn't put self leveling, causing the floor to uneven and soft a variety of spots. The manger was extremely nice and responsive but at the end of the day the work was terrible.As a result, I'm going to have to come out of pocket to get my floors fix because its clear that they won't get it right. Nice guys but will NOT use again!
Hello, AVOID this company! As a former customer, I suffered the following: extended and extended deadlines, remodeling and installing wrong material and appliances. Some of which remained bcuz I wanted to end project and other returned causing additional delays and stress. Note these were only a few of the multiple and disasters we suffered with Acuity Bulders. Expect to be the project manager if you golet them. Because of the consistent mishaps initially, I had to keep a family member onsite to make sure things were getting done correctly. This is not just a disgruntled customer but very disappointed person and highly recommend go elsewhere. Best of luck with with your project.
Gabby Matt and all the contractors that worked on our bathroom you did a great job my bathroom looks like nothing happened I could not ask for anything more you all did a great job Thank You and I would recommend your service to everyone 5 STARS Thank you
Dan E.
03/11/2018 12:00:00 SA
Kenny is great at communicating. We had many questions along the way and he was always good about answering them. We had a few hiccups along the way, but Kenny was absolutely dedicated to customer service and addressed every issue (often at his cost) without fail. Very happy with his business ethics.
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