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I am saddened to have to write this review, but this is my honest account of our experience with the Arizona Door Store.

My husband and I initially met with Brandon to discuss our needs for new patio doors. He was kind, thorough, and seemed very sincere. We discussed our deadline which was about two months away (we were leaving on an international trip), and Brandon promised the job would be completed on time. Personally, I was feeling unsure about whether to have the door just primed, or fully painted. Brandon reassured my husband and I that a primed door would save money and still look beautiful. He had many photos on an ipad to show us (little did we know, all of the doors we were shown were painted instead of simply primed). We needed some time to think about it and to continue our shopping. He was very understanding and gave us his information so we could reach out with questions.

After continuing our shopping, we felt that Arizona Door Store was still the best choice for us, and so we reached out to Brandon again. He came out and we finalized our French door installation. I asked him again about the primed vs. painted option, and he still suggested primed doors. We signed our contract and were again reassured that our deadline would not be an issue.

Fast forward to the week of our deadline. I reached out to Arizona Door Store because I was getting nervous about installation and hadn't heard a peep since they took our deposit, despite several attempts to communicate on our end. We finally heard from Brandon, who then referred us to Greg, and both gentleman profusely apologized. We did not get the full story from them, but it seemed as though we were simply overlooked in the shuffle and they forgot to tell us our doors had arrived and were ready to be installed. They offered to come the next day to install, but it did not fit our schedule. My husband and I both work long, strange hours and the door installation would take most of the day to complete. It wasn't possible to drop everything and set something up for the next day (especially with an international vacation days away). Our deadline came and went, no new French doors installed.

We returned from our trip and reached out to have our doors installed. We were able to set a date about a week later. Install day was messy as expected, but I was extremely frustrated to come home later that day and discover a three-colored door, when we had ordered white. They also forgot several screw covers, so there were multiple holes in one of the doors. I called Greg in a panic about what had happened, and he quickly calmed me down. Greg shared that he always recommends painted doors for this reason (I wish he would make his sales staff carry pictures of primed vs. painted, especially since Brandon was so confident that primed would look just fine), and that the missing screw covers were their fault. He offered me painting at-cost and promised the painters would bring the screw covers. For a short time, I was feeling much better.

Painting day had arrived. The painter had visited the main office to pick up the screw covers, and he said they were closed so he couldn't bring them. He did a fairly decent job with the painting, no major complaints. He did, however, mention how strange it was that they chose a black rubber divider between the doors as white doors usually have a white piece installed. He painted it white to match, but he shared that it would chip over time. I would have liked to know that, we could have said something on install day! He completed his job, but shared that he wanted to come back in a few weeks to touch up a few places.

Fast forward a few weeks, he returned to our home and did not remember why he came back. We reminded him that he wanted to touch up a few areas. We thought it was strange that he would suggest returning in a few weeks, only to forget why he wanted to come back. Anyway, he completed the job and the doors looked almost perfect. We asked about the screw covers, and he said he forgot them. Ugh. He left us a small canister of paint for touch ups. Upon closer inspection, I realized he did not use the color I asked him to. He labeled our paint can as one brand, when we specifically asked for a Behr paint color. I admit the color looks fine in our home and I am happy with the final product, but a little communication goes a long way. It is not appropriate to agree on one color, only to use something different without discussing it first. We immediately called Greg after the painter left, who personally delivered the screw covers that afternoon (FINALLY).

This is an unacceptably long account for, what should have been, a fairly simple french door installation. We are flexible, patient, and know that hiccups often occur with home projects. However, this many mistakes suggests the presence of several issues within the company itself. Sadly, I feel that my two star review is fair for our experience.

Our meeting with Daniel was eye opening to replacement windows. His explanation, and demonstration of these windows convinced us 100%. We were in, and extremely excited. Daniel was personable, pleasant, and knew his window business. He helped us with filing our HOA paperwork, and even came by the house, again, to assist us with the application.

As promised, the windows came in within the expected time, and the date for installation was set. The two installers, James and Briar, showed up on time, they remeasured all the windows before they started the installation, and work began. The first 8 windows were installed the first day, and they cleaned up before they left the site. They told us they would return at 8am the next morning, and they came back promptly at 8am. The second set of 6 windows went in without a hitched. These two men worked very well together, each knowing what the other needed to do. They were very conscientious, polite, personable, and pleasant. The windows are wonderful! They look great, and we are enjoying the fact that we can open our windows for fresh air without having to go to the gym to build up muscles to do so. Our neighbors have complimented on the looks of these windows. We are soooooo glad we invested in these windows.

Mike was very friendly and got me my quotes quick. He came out and walked me through the whole process and showed me all the windows they have.

Mark was great. Replaced two windows and hung and curated an oversized mirror for us. Reasonably priced, reliable and great quality.

I must agree with all other positive reviews on here.  Their quote was competitive and priced within our budget.  The installation was awesome and the windows look great.  All the members we dealt with (installer, salesman, AR rep) were very professional, courteous, and customer focused.  This company cares about its product and service and you can tell by the way they conduct their no pressure business.  I have referred my neighbor and friend to them.

John is AWESOME I have been wanting to get this done for a while to save money off my electric bill and decided to get a couple of quotes. John was not the first company I called. I called a contractor before this and told him I was looking to get a few quotes to see what kind of deals I could get. This contractor told me that he wanted to be the last person I called so he could quote me the lowest price.. Then I called John with Imperial Windows and Sunscreens. He came out and was very friendly and professional. He really impressed me with his dedication to do the best job possible and provide a high quality of professionalism and customer service. After his visit I had no desire to get any more quotes because he was the man for the job. I put a deposit down and scheduled an appointment immediately. When it comes to contractor work on your homes you want to make sure you are hiring a company that will do a quality job. You don't want some cheap screens that are going to fall off in a year. I had my screens installed yesterday and they look beautiful. There are a couple of other houses in my neighborhood that have screens and my home looks 10 times better by far. I am very impressed and very happy that I went with Imperial Windows and Sunscreens. Call John you won't regret it.

I am very happy that I chose DunRite to replace my windows.  My older block home has steel window frames which required sawing through the block to remove them.  It also required interior plaster refinishing and exterior stucco repair.  The finished Andersen 100 series windows are beautiful.

Thank you to the DunRite team for making this an easy process and for a job well done!  I highly recommend them.

Dwayne was very professional, friendly, and communicative. Very fair rates and a great job in replacing a broken window that we had.

The entire experience was excellent. Elvis Emilio and Jeremy were a great install team and the office staff were courteous, responsive and helpful. Highly recommend them. Matt B.

I contacted Oscar thru Yelp. It took a couple of days because I cleverly did this across Thanksgiving. I needed a small picture window replaced that had popped it's seal and had fogged up. The guys came during a scheduled 4 hour window (pun intended) and were all masked up (thankyou). They were very friendly and measured the window. It was a dual pane low e tint. After 5 days, one guy came back out and popped the new window into place, no muss, no fuss. The cost was about $320 for a 22x57 window, which I thought was very reasonable. So there's not much to talk about, there was no drama at all and it's fantastic to see our view again, thanks fellas! Now if I could only pronounce their name, lol.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

We had two large windows that were in need of glass replacement. One was broken and the other failing due to a defect. After contacting several glass companies through Yelp I found that most just wanted to give a rather high ball park estimate without seeing the job in person. Tyrone Robinson, the company owner, insisted that he visit in person to measure for an accurate, competitive estimate. He was a little less than his competitors in price but far ahead in service and made me feel I was hiring the right person. The job was done right and on time. He communicated well throughout the process and was very professional. I would definitely hire Apple High Glass and Tyrone again!

DO NOT USE this company under any circumstance
They came and worked on our shower door, moved over the door on his own and put in poly carb trim to prevent leaking
WE HAVE NOT BEEN Spraying the water toward the door like he suggested we were doing because it's leaking again
They called and the owner call and gave us a very bad time told us you can't fix old after we told him were going to replace it somewhere down the road but were not having this local yokel do it.
RUDE, Argumentative, disrespectful.
I'd file a complaint with B.B. B but we don't want to see these
fly by night companies exist or succeed
BY BY GLASS! & Kiss my Glass!
You missed out on doing our repair

Top notch operation here! I'm very picky and called several other places before opting to use these guys to install some gutters in the back of my home. Very timely and they look great. I will definitely use them again.

This review is for my Angel Aro.  He installed 3 windows in my house.  He was polite, courteous and answered every question thoroughly.  More than that, he was so exceptionally kind to notice that my mother had a tire in very poor condition that was about to blow out--and he went so far as to put her spare on!!!  In this day and age, kindness,  courtesy and customer service are very much appreciated.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

We love our new Krasiva windows and doors.  Our experience  was amazing from the time Perry guided us through the products to the installers Richard and Raul. Derrick kept us up to date on the status of the project and Joe did the final inspection. The windows are as advertised, great quality from a professional company.  Bev and Russ McKillip

We had to replace our sliding patio door. We met with a couple of other companies that were overpriced. Meeting with Ryan from Window World was a breath of fresh air! He was so helpful, knowledgeable and friendly. Installation crew were also friendly and super clean. When it's time to replace windows or doors we'll be giving Ryan a call again!

I got a Titan screen door from Century Glass and it was ordered and installed within a month. They have great customer service and friendly installation guys. Highly recommend!

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