Best Plumbing Services in United States

We recently had a plumbing disaster right before a major family infestation was about to invade our house.  Shannon and crew, despite dealing with their own substantial work load, were able to juggle everything and get the work done just in the nick of time, and UNDER BUDGET!!!  I really can't thank these guys enough for giving us our family Easter back!  Would recommend performance pro to anyone.

Same day service fixed what needed to be fixed will definitely recommend thanks again

I highly recommend their services. We were having an issue with our water heater. I emailed them on Sunday night and received a phone call first thing Monday morning. Josh came out on Monday afternoon, diagnosed the problem and we had it fixed by Tuesday afternoon. Very professional and knowledgeable.

We have some gas leaks in our house and our home warranty company, AHS, assigned Drain and Plumbing Services to come out to see what work needed to be done. Martin from Drain and Plumbing Services came out and was very professional and pleasant. He let us know that one issue was likely a fireplace valve and would not be covered under warranty and we discussed how it would be best to resolve that issue and were looking forward to having him come back and do the work for us. The second issue, however, according to Martin would require a lot of work to bring our plumbing up to code. And Martin told us that their company is a small shop and not likely able to handle the job. He said it would likely have to be reassigned to another company who had more manpower and could do the work. So when Martin left, we were under the understanding that we would hear back from Drain and Plumbing Services about scheduling the work to be done for our fireplace valve (for which we would be paying ourselves) and about the reassignment of the other work to a new organization.

Two days passed and we didn't hear anything so my husband called to follow up. The phone rang about 30 times before he finally got through to some woman's voice mail (which sounded like a personal voice mail) and he left a message. She never returned his call. He called Drain and Plumbing Services again today, another two business days since his last message, and finally got through to someone. According to this woman, she didn't have any notes about the fireplace valve work that we were supposed to have had done and she said that our home warranty company was supposed to have contacted us about the other work because they would not approve the work to be done.

My husband then called our home warranty company. Turns out that Drain and Plumbing Services did not file the work order properly with them and put it all as work needed to bring our plumbing up to code, which is not true. So AHS tried calling Drain and Plumbing Services directly in order to get an estimate from them about how much of the work was to fix the issues (the leaks) vs how much of the work was to bring the plumbing up to code. Drain and Plumbing Services would not provide AHS with this information and so AHS has now assigned our work to a different plumber.

So, while we were very impressed with Martin who came out to evaluate the work, we have been extremely disappointed with the complete lack of follow-through and zero sense of customer service from their office. They have left ushanging with no contact for a week now and all efforts on our part to try to contact them have been difficult and unprofessional. I would not in any way recommend this company to anyone considering having work done on their home, especially if it is in any way time consuming or difficult.

EDITED/EXPANDED REVIEW POST RESPONSE FROM DRAIN AND PLUMBING
No, we are not at all upset with our home warranty company. We are upset with DRAIN AND PLUMBING for their complete lack of customer service and for completely abandoning us for the work that we were planning to pay for out of our own pocket.

Our home warranty company ended up assigning our issue to a new vendor who then had a different approach to a resolution which was completed at 100% by the Home warranty company.

Drain and Plumbing should be ashamed at how they treated us and even more so for their response to my review in their attempt at trying to twist my words to make them look innocent. Shame on you!!!

I got three bids to replace my hot water heater. Paul was right in the middle. His new unit was also 4 inches shorter than my existing unit, and I wanted a shorter tank to have more angle on the exhaust.  He responded quickly to my inquiry, and had an opening the next day. My thermocouple went bad, and we had no hot water. (I could not buy an exact replacement, and you dont want to jury rig that part, IMHO.) Paul showed up on time as promised and had the new heater installed pretty fast. We had a flexible gas connector on the old one, and Paul had to replace that with solid gas pipe to meet code. Nice, professional work, and I learned a few tricks by watching him work! If anyone asks me for a plumber, I'm sending them to Paul...

In early February our indoor flood control system was starting to backed up and needed to be rodded out. I contacted several plumbers until I found the right one.

The first plumber came and said it didn't need rodding. He poured several gallon of water in it along with some Pine Sol and charged us for his services. Less than two days later the same thing was happening. He could not do the job and refunded our funds.

Another plumber wanted to remove the toilet in order to rod out the sewer. When I asked him if he was bonded/insured he said no. I don't  have to tell you what happened there.

However, the day before the non-bonded guy was to come to our home I called MD Plumbing & Sewer because I didn't get a good feeling from the other guy over the telephone.

Upon calling MD Plumbing & Sewer, I spoke to Mark (the owner, I presumed) and after describing the problem he gave me a quote over the phone.

I explained to him that I had a guy coming already, he said if you don't feel comfortable about him just tell him you want a second opinion.

After the non-insured guy left our house I call Mark late Friday night after the other guy left our home. He asked me to contact the office Saturday morning after 10AM. I did, no answer however, before I could call them back the office called me.

Kim was very nice and asked me what day did I need the service. I replied how soon can they get here. We made an appointment for Monday between noon & 1:00. I called after 1:00 because no one had arrived or called to say they were running behind. I thought they'd forgotten the appointment.

Upon calling the office, I spoke to Kim, she apologized that no one had called me to say the guys we're running late.  After she spoke to the workers she informed me that they should arrive within the hour.

The workers, Gary & Tony arrived shortly before 2:00. They were done within 90 minutes.

The workers cleaned up as best the could knowing that we were going to do a complete and thorough cleaning, sterilization and disinfectant once they departed.

My husband stayed there with them, I couldn't take the smell. We are both very pleased with the work that was performed.

We would highly recommend MD Plumbing & Sewer. However, the reason for the 4 stars instead of 5 stars is the tardiness without notification. Otherwise, we are very happy to know that we have finally found a plumber we can trust.

We have relied on Courtesy Plumbing a couple of times and have been 100% satisfied with their service. They are knowledgeable and don't over-sell. They do quality work, and it has been easy to get appointments quickly as well.

Everything everyone else said is true!  Mom's sewer was chock full of roots, causing a terrible backup in her bathroom.  He arrived within a half hour and had the problem resolved quickly for a more than fair price.  Why is it the people you don't want to have to deal with are always the kind of people you want to deal with all the time?!?  Thanks, Greg!

These guys are legit. Today, amid a long stretch of sub-freezing temperatures, I had Carmen out to help with a burst pipe in a basement wall. He arrived only hours after I called, and he came with two other employees.

He was able to quickly identify the likely area of the break to a line that supplies the hose bib on the outside of the house.  He then found a shut-off valve for that line (I'm not washing cars or watering flowers in January!) in a non-obvious spot. That allowed me to turn the water back on to the rest of the house, and it allowed him to get to other emergencies today. He'll come back to repair the break when things let up.

During this visit, Carmen also spent some of his valuable time discussing options for addressing low water pressure, and for replacing an aged water heater.

No charge for today's visit. In the past, they've also installed a garbage disposal for me, and rodded out a bad clog near the grease trap.

I'm grateful to have Forte Plumbing to call on when needed.

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

Great service!! I called the office and they were at my home in less than a half hour. The entire toilet repair was completed in less than an hour!! I love this company and all of their employees!!

Dominik was amazing.  He was extremely responsive and got us our back up system within a day.  He also takes the time to answer questions and help you from a preventative stand point so you are prepared in case of emergency.  He will be our go to for all sump pump and ejector pump related questions and services.

Our basement toilet and shower wouldn't stop overflowing with water, we called Peter at 8ish and he was there by 11 and got a huge clog out of our main sewer line. He was super friendly and explained everything to us and helped us get in contact with someone to restore our basement. We are going to have him help soon to fix a few more things around our house. I would highly recommend!

Mike was the first to respond and quote my job. Estimate was fair - not the most expensive / not the least expensive.  Work was completed on time and well - they were super considerate of the house - drop cloths everywhere, booties on and off as they came and went. Overall, Mike and Jr we're a pleasure to work with and handled my last minute audibles with ease!  Definitely will use RMO again!

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

Stellar organization.  They are efficient, courteous, and reasonably priced.  

The crew and owner typify what it means to work with and within the community.  They are attentive to needs and respectful of client anxiety.

Bathroom remodel project a success thanks to Kevin!  Call him for your next home project needs.

So I needed a new sump pump. Called these guys, they seemed reasonable and were quick.

Guy comes, tells me because of where my sump pump is he'd be surprised if it ever kicks on, but I told him to proceed and install the new one regardless.

After he installs it I asked if we could test it. He said no, why would I want to do that, it's your sump pump now and literally packs up his gear and leaves.

Wow.

For the record, the thing kicks in all the time during heavy rains, even though the genius plumber said he'd be surprised if it ever did.

Anyway,  I would strongly advice against this company. Clearly they don't stand behind their work or give a crap about customers.

Prices are outrageous, the staff I spoke with was inexperienced and lacking the knowledge, nobody available to help me. Just ridiculous

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.