Advantage Plumbing & Sewer

Excellent response time, clear explanation, and friendly service. Edward and Maria were great to work with, and they made the process easy and stress-free. Our issue was repaired on time and the end result is top-class. I'll call on them for my future plumbing needs.

Had septic backup through a floor drain, called this company on a weekend to come have a look. Technician showed up promptly, stuck around for an hour or two, tried rodding a clean out but gave up before actually fixing the problem. Technician said i needed to have the pipes hydro jetted for 1700$ or replaced for 17,000$ in just one section! After finishing, he handed me an 800$ bill and basically didn't tell me anything other then I have a blockage without fixing the problem.

Next business day I called my normal septic company, who came out and actually fixed the issue for 100$.

Would definitely not recommend this company.

Edward was here to fix our sump
Pump.  He was very informative explained what he needed to do.  Price was very reasonable.  Will recommend them to friends.

I had an unfortunate situation where our waterheater had a significant leak and we needed to replace quickly  

Jodi from Advantage responded via Yelp very quickly and scheduled us with an appointment for 130pm the next day and would try to get us in earlier if possible  

The techs arrived at 10 am and walked us through our options.  From the option conversation through cometion of work was less than 90 minutes and that included picking up the water heater from another location  

I thought the communication was great, prices reasonable and employees friendly.  Would recommend to anyone looking for a new water heater

It was so easy to get an appointment via Yelp quotes and they were able to get me in the next day. Scott called ahead and arrived on time and did an excellent job fixing my toilet clog. Highly recommend!!!

I woke up to a cold shower.  Advantage responded quickly and provided the best price.  The technician came in and gave no flack for having to wear a mask.  I highly recommend Advantage for your plumbing needs

Fast response removal, replacement and repair.
Professional, courteous, clean and very kind.
Gave estimate and billed accordingly.
Will have Advantage back next week for additional long put off repairs.
Quality work.
Ask for Edward Plumber Hands - the best.
Thank you for the excellent result

I usually never give reviews but felt the need to do give these guys a review. We had a leak in our basement and called Advantage. What's great about this place is that they're super responsive and were able to send a really friendly plumber over right away.

What the biggest issue I have with these guys is we spent almost $300 for an hour of the plumbers time to find the issue and essentially block the issue but not fix it. So essentially I spent $300 for the guy to put a stop to the leak and now got a quote from another plumber who said he'll actually fix the issue in $250 and said we should've called him first. The other plumber I called actually laughed when I said that Advantage came in and stopped the issue but didn't fix it and asked well why didn't they fix It? For $300 you would expect the issue to be resolved.  So I'm very disappointed with this place and would not recommend them.

Again, the plumber was nice. And seemed knowledgeable. But I don't know why we paid so much money for our issue to not get resolved.

Almost hit me while I was putting groceries in my car and left their vehicle in the handicap spot. It speaks for character when you have no cares for others and are driving around in an advertised company vehicle.

I had a problem that I was unable to figure out around sitting water in my vent ducts. Ben came on time and spent an hour diagnosing the issue. After great lengths to determine a cause; The issue was determined that it was not a plumbing issue but rather HVAC or siding/concrete foundation leak. The fact that he spent helping and then offering suggestions indicates to be that expertise they have if I had the issue. I plan to use them going forward

I was really happy with their work. We had an outside spigot that broke and we were forced to turn off the water to our home. Next morning the guy was at our home at 8 AM and replaced the spigot, added a shut off valve for the spigot and ended up replacing our master shutoff valve (ours failed to stop the water completely).

It wasn't cheap but EXCELLENT work; the guy didn't have an additional shut off valve but said next time he was in the area he would honor the lower price. Less than one week later he came back and replaced that additional shut off valve.

Again, it was expensive but cheaper than Black Diamond and the work was timely and top quality.

These guys are great!  They did some work on our toilets 18 months ago.  Due to our hard water, the toilets started acting up again.  I called.  They came out the next day and fixed everything for free!
The original work had a 12 month warranty and the new issue clearly wasn't their fault.  Talk about excellent customer service!

We had a serious drain issue and advantage plumbing was able to fix it.  They were fair priced and very responsive.  Jason and Cody were excellent.  Jason was able to troubleshoot and uncover 2 other plumbing issues in the house and he was able to fix them both during the same service call.  These guys are highly recommended.  I will always call them first for any plumbing needs I have.

I called Advantage after hours and received a call back first thing the next morning. Ben K came out that day to replace the leaking pipes under the kitchen sink & install a new faucet.

He also observed an outdated valve with potential to fail on our main shutoff. Working with the city's utility dept, Ben resolved that issue as well.

Ben is an experienced, personable, & respectful professional who performed quality work for us at the quoted price. We won't hesitate to call him / Advantage again when future plumbing issues arise.

Wow!! I had an plumbing and sewer emergency about a month ago, a main line of the sewer was backing up into my laundry and furnace room. As a somewhat newer home owner I was at a loss and in a panic and just called around until I found someone that could help me sooner rather than later.

Well, Advantage Plumbing and Sewer came to my rescue. From the initial phone call to the completion of the job at my house, they were nothing but helpful, punctual, and offered five star customer service.

Ben was the gentleman that was sent to help me. Let me tell you, Ben is simply amazing. From the start he put my mind at ease that everything would be okay, he was beyond friendly, his experience spoke volumes, and you better believe that if I need any plumbing help in the future, I'm calling and asking for Ben! Thank you for making a crappy situation a little less crappy. Five stars all around!

Scheduling was easy and professional, plumber arrived on time and quickly assessed the problem..work was well done and cost was a little above average. I found coupons on their website that nicely reduced the total cost.

I called Advantage to help with a kitchen leak and broken disposal in my condo.   They worked to set up a time that was convenient, showed up on time as promised and completed the work in a friendly manner.   I've never had to call on a plumber before, as I usually do my own repairs, but Advantage did a great job and I'd highly recommend them.

Ben K. was our service technician who came to our aid when our basement floor started having puddles of water. He was very thorough in inspecting the gutters around the house and checking both the sump pump and the backup sump pump. Ben was able to accurately diagnose the cause of the issue and performed the work professionally and quickly to prevent water from entering the basement in the future. Highly recommend!

It was an easy decision going with advantage plumbing from the start. Scott was by far the most knowledgeable and responded to the urgency of our situation with clear concise options. He's honest, professional and creative by offering more than one solution to a plumbing dilemma. I'd definitely recommend them to a friend

We called Advantage to do a preventative maintenance check on our sump pump. Mark was at our door right on time, and truly saved us big time!! He discovered a major problem with our sump pump and was able to fix it right then and there. We were truly astonished. My husband Matt has had other plumbers come out for an annual check and nobody found any issue. We are so thankful for Mark. Because of his diligence and thoroughness, it saved us thousands of dollars. He was shocked we hadn't flooded yet (that's how bad it was!), and said if it wasn't for our other pump, this would not be a good situation.

We are so thankful to him. Thanks Mark! You saved my family and I a lot of headaches!

Responsive, reasonable, and thorough. Arrived on time. Had all needed parts in his truck.

I would give them 10 stars if possible. We were in bad shape with a sewer smell in our home of 25 years. They took my call on Friday at 4pm on Labor day weekend. From that moment forward they took control of the situation keeping us informed with next steps and costs. Excavation and pipe replacement were needed. We made an insurance claim. They were responded quickly to each of the adjuster's questions/ requests. We did receive some coverage from our insurer. Hoping we are good got another 25 years!!!

I came home to a faulty pump in our basement and called advantage plumbing due to their stellar reviews online.

They did not disappoint! Ben the technician came by within the hour on a Friday night and diagnosed the problem quickly. He had to dig up the lid to our drainage area and clean out a whole bunch of sediment that was tampering with our measuring system causing a back up of drainage.

Our basement could have flooded, but luckily Ben caught the problem in time. Highly recommend Advantage, ask for Ben he's a pro!

Had a pipe in my drywall and called them for service. Manny got there in 20 mins. Was friendly and honest. Showed me the issue, problem solved, and made sure to fix everything with minimal damage to the drywall. Gave suggestions and advice to prevent and made sure everything was properly winterized. Will for sure use them again. Manny was one of the best service people that I've ever dealt with!

Last Sunday night, at around 12:30 p.m., my uncle called for a clogged toilet to be cleared.   This is the only toilet in his apartment and he is over 70 years old.    Advantage Plumbing was there within the time frame and cleared the clog.   Thank you for taking care of this in a timely fashion.   My uncle could not wait until morning as two other plumbers (one advertising 24 hour service) would not help him.

Definitely appreciate the quick response.

Our water heater crapped out and found Advantage Plumbing on Yelp. Scott came out the next morning and did a great job explaining what was needed and that it could get done in the same day. Manny and Josh were personable and got the job done in a timely manner. Family was happy that there was hot water again.

I have used Advantage for a few different issues in our house. Mark comes out quickly and takes care of the issues. He never tries to take advantage of my plumbing ignorance.

Scott was fantastic.  He showed up on time and gave me a quote on work to be done.  He was able to complete the job very quickly.  Scott was also able to correct the installation of a part on the tub.  A handyman that I hired did not do the job correctly.  I learned that if you need a plumber then call a plumber not a handyman.  I highly recommend Scott from Advantage Plumbing and Sewer.

We had a sudden leak in our kitchen ceiling as our heating is on the second floor so I jumped on Yelp and saw all the great reviews. I called and was told the techs were booked until Monday but they'd put a call out to see if anyone's available. Luckily there was a tech right around the block and was at our house within minutes.

Jay came in and was able to locate the problem immediately. He gave us the cost upfront and was able to make the repair within hours. What started out as a nightmare was easily resolved. We're extremely happy with the knowledge that was provided which assured us that we weren't getting ripped off and had chosen a great company. We will be using them going forward with any HVAC or plumbing issues that arise in the future.

Advantage Plumbing installed a new 2 stage furnace with humidifier and a new A/C unit in my house approximately 5 months ago. First I would like to mention that I have had multiple contractors tell me that the space in my house was too tight for a humidifier, but the guys from Advantage Plumbing got it done no problem. They did all the work in one day and left the place clean. I have ran the A/C unit for a few months and now the furnace, and they both function beautifully. My utility bills are lower, and I am very happy with the quote I received from Advantage Plumbing for the work. Overall great, professional, and quality work. Thanks to Josh and the rest of the staff! I would highly recommend these guys.

Our water heater went out about 2-3 days ago. We had a tech from a different company come in have a quick look. They said they needed to order a specific part for it to be fixed, that would've been another 3-5 days without hot water. I looked at Yelp and searched around. Advantage was the first to pop up. I called and was greeted by Jennifer. I gave my information and what was wrong and she quickly got someone to come and diagnose what was wrong within 3 hours from when the call was made. Jay the technician came and quickly went to go see what was wrong. Very nice and professional guy. He quickly found out what was wrong within 30 minutes and got everything running smoothly. This is my first time working with them and I will definitely recommend them to anyone who has problems with their water heater, plumbing etc. Ask for Jay to come, very professional and down to earth guy.

Furnace went out and spoke first to Jay who  reassured me that he was heading to office and Jennifer would call me to get info. Jennifers kind voice and words that  they will  send out help to get heat restored. Michael and Vince are  professional, down to earth young men that listened to my concern and shared with me information that I understood.  This company  I highly recommend.  Call them for heating, airconditioning, plumbing and more. Thank you Advantage Team .

Jay from Advantage has been the unlucky guy to get assigned a couple of my weekend calls (because, nothing seems to break for me during the work week...). He has always been a great guy to deal with, and has always done excellent work for me. I cannot recommend him or Advantage enough.

We had an issue with water backing up in the basement. In my frantic state, I called another company first to come and clean out the line. It resulted in a temporary fix and a $14k quote.  We then called Advantage (we have worked with them before and should have called them in the first place) and Scott and Harry came out and fixed the problem with no issues. Informed us of some work we may need done in the future but nothing urgent. What a relief! From now on, if there is ever a plumbing issue, I will not hesitate to call Advantage. They are always courteous, timely and honest. I highly recommend!

We had a technician from Advantage Plumbing come to our home yesterday to diagnose an issue with our master bathroom toilet (as well as to check on two other plumbing issues in our home while he was here).  The tech was Harry Potts and he was very knowledgeable and respectful.  He was able to quickly and specifically assess and address the issues. I would definitely call Advantage Plumbing in the future (if and) when another problem arises.

Also the women who answered the call line (Cynthia -and on a later call- possibly Kim) were very congenial and professional.  I had called 2 other plumbing companies prior to contacting Advantage Plumbing.  Advantage was the first to not only respond to my call but to commit to sending out a tech. within a few hours.  Definitely a 5-Star company and team!

DS

Hmm, Called them for a quote after seeing all of the good reviews. This was for moving some pipes on a gutted master bath, to which they said they charge a $29 fee to come out. All the while I am getting free quotes from other plumbers on the project.

I can't review the quality of work here because I didn't go them, but no thanks to that!

I guess the $35 yelp service coupon doesn't apply to that either they said..

We found damage on our car 2 days after replacing water heater, their van was backed up to our car that was in the garage when they did the work. We even wanted to move it but they said it was unnecessary, they will not admit to it. We know 100% the damage was not their prior. Other than that we figure you get what you pay for and went with the highest estimate to be disappointed. Good luck! Do not recommend.....

I have used Advantage a few times for miscellaneous plumbing issues in my 100 year old house. I had some small issues (slow draining drains, low water pressure, etc.) and eventually a whole house re-pipe. I love having someone I know I can have over with one phone call and not have to think about it any further.  

I have had a few different technicians and they are always knowledgeable, courteous, and clean. I know I can trust Advantage and was able to leave the house during the re-pipe with no concerns.  I would highly recommend Advantage Plumbing to anyone looking for a plumber, whether it be a big or small job.

After using some other, national brand, plumbing companies I found the one I will happily stick with.

Entire operation was great, from Brian communicating the time Josh could get out here to Josh being here early.

Gave a good quote upfront, didn't have the exact part needed but called a coworker who did and it was installed quick.

Usually if you have to call a plumber there is going to be some stress involved, Josh was great, explained everything and was obviously knowledgeable.

Looking forward to using them again in the future...hopefully without an emergency call being needed!

I have used Josh in the past for all sorts of my plumbing needs and he is ALWAYS the best!  Very patient and informative over the phone.  When I don't understand anything he takes as long as I need to explain what is going on.  He and his team will make you a priority whether your needs are emergent or not.  They are professional, courteous, and efficient with their work.  

Never have had to worry about coming home to a mess from their days labor.  Josh and the crew always do quality work that is at a fair price.  I would HIGHLY recommend Advantage Plumbing and Drain Inc for any of your plumping needs!  You will not be disappointed!!

Our HVAC has not been blowing cold air. It was too hot over the weekend and we tried to look for someone who can fix it right away. Through Yelp, I found Advantage Plumbing... I spoke with Jennifer yesterday afternoon and I was delighted that they can come over to our home the following day in the morning. I also mentioned to her that I have a coupon which printing out as 2013 on top of the 2016 date. She gladly said that she will take a note on the discount and will automatically deduct it on the service the following day.

Jay was very pleasant especially to my puppy. I left the house for work and explained to my husband that there should be a discounted price. Jay did a good job on refilling the Freon but uncertain if there is a leak somewhere. We were charged in full and I learned about it after I was charged. I asked my husband why and how and told me that he thought that it was already the discounted price. He called the office and was told that they were not aware that we had the coupon and we should've presented the coupon.

I was just disappointed with the fact that after talking to Jennifer yesterday, she still did not grant us with the discount. If they will look for the copy of the coupon, I would happily present it to her.

Jay did a good job but both he and Jennifer represents the same company. I could have given a 5 star for Jay. I felt like I was presented a false advertisement.

In spite of this, I would still recommend Advantage's Jay. =)

We usually use Four Seasons as they are a 24-hr. service and for whatever reason, God seems to send us HVAC & plumbing problems after 6 p.m. or on weekends. Not sure what we did to piss him off, but--Anyway, around 7:30 p.m. on a Tuesday, I heard the sump pump running almost continuously--and it's winter. It'll do that when we get a downpour, but when it's 25 degrees out? Went to check it out & you can just hear the water pouring into the pit. A leak? Broken pump? Obviously not a good thing, regardless. We called Four Seasons and got a guy who tried to call about three techs, none of whom wanted to come out until the next morning. Nope, sorry, you lose. Went onto Yelp for a 24 hr. plumber and found Advantage. Jay came right out, diagnosed the problem (pump needed replacing, which we figured) and gave us five options, from a cheap band-aid fix of the old one to a Rolls-Royce replacement. We opted for the Ford Explorer replacement as we figured we'd only be in the house for another three years. Jay returned the next morning at 7:15 and took care of business. We're back in business with a better sump pump, no tracked dirt and a friendly guy to add to our great service people list. Will definitely call when the water heater explodes next Dec. 25 at midnight.

They weren't cheap, but I believe they are worth it.

I called them Saturday morning and scheduled me for the afternoon. They called me and told me they were running late and gave me an updated time. I called back to see what was happening and they told me they guy was on the way. 5 minutes later a very professional plumber arrived,

He took a look at the problem and gave me the Best Solution and a less expensive solution. I chose the best and he finished up in about 1 1/2 hours.

I love the fact they wear the little booties to keep your floor clean. He gave me some advice about some other items will eventually need attention and told me how to get the city to address some of them.

Overall, I'd highly recommend them. I wish they were a bit less expensive, but I consider it good value for money. I'd give them five stars otherwise.

I highly recommend their services. We were having an issue with our water heater. I emailed them on Sunday night and received a phone call first thing Monday morning. Josh came out on Monday afternoon, diagnosed the problem and we had it fixed by Tuesday afternoon. Very professional and knowledgeable.

I contacted Advantage because of their 5 star rating.  I would've liked to also give a 5 star rating but after my initial contact to set up an appointment time, they never responded to me.  They won't be getting my business or 5 stars.

These guys are fast, reliable, and didn't seem money hungry. Very professional and knowlegeable. I would definately recommend.

This is one one great company. We used them previously to service a broken shower pipe and they were quick, efficient, reasonably priced, able to diagnose give several options and fix all in one trip. They were also polite and no plumber crack :).

Today our water heater broke so we called them again. They again came during the time specifications they said they would, gave me options and this time came back with our tankless water system we decided to go with. They were able to install it in one day and did not complain or charge me extra because the work went passed normal business hours.

The plumber Sean has been out both times to our house. He has been so helpful and truthful with us, helping us find the best option to fix the problem. He does not create fake problems to increase the bill and doesn't try and sell us stuff we don't need. He also remembered us which is great for report. We will continue to use them for all our plumbing needs.

Josh and his team are the way to go for your plumbing needs. Had a pretty big mess on my hands with a sheared off service line 4 feet down right outside my house - water backed up etc.
Josh and his team were very professional , did the job very quickly and actually came in under their estimate! Go here first...

Called Brian on Sunday morning after sewage backup on Saturday night. He was the first to respond and be able to check out the situation. Brian inspected the problem and determined what the cause was quickly.
He took his time (on a Sunday, and Bears season opener) to explain what had happened, the probable cause, and what my options were. Because of the cost, I had to get a few other quotes.

If I had given the go ahead that morning Brian could have completed this big project same day, while the others said it would be a day or two.

Jake and his helper came next morning with the permits and JULIE already marked the area off. They were very friendly, considerate, worked very hard, clean and took pride in their work. Jake & Brian even found a leaky gasket on my hot water heater and fixed it at no cost.

They stuck to the original estimate with no additional charges like other companies. I would use them for any plumbing needs in the future.

Advantage Plumbing saved the day twice for us in back to back weekends. The first issue was an ejector pump for the basement, which Josh replaced with a much more professional grade pump then the previous one and now we don't have to worry that our guests will back up our plumbing!

The next issue was more of an emergency as we had a pipe burst at 9pm Friday night. Advantage Plumbing to the rescue again as Josh and co. came out incredibly quickly to replace the pipe and instead of just adding insulation they added a valve to insure that the issue never happens again.

Josh is always prompt, pleasant, professional, neat and courteous. He gets the job done quickly and at very fair prices!

Does good work but charges a bomb for it. Initial assessment may be a cheap $29 but final check will be in thousands. Will literally loot you if you do not have enough knowledge about fair pricing. The services are not worth it.

I recently called Advantage Plumbing to come out and check a leak we had in our garage. I called because of all the great reviews on Yelp. Brian and Josh both came out and were very thorough and kept me informed throughout the process. They also brought to my attention a couple of other issues we had and fixed those as well. I will be definitely be calling them again if we have any problems in the future.

I needed a couple of water heaters replaced and piping changed to be more practical. Advantage showed up when they said they would, were better priced than the apples to apples competition, and provided great service. How many contractors would actually move your things and then place them  back the same way it was? I haven't found many if any. These guys pay attention to detail and left the basement cleaner than it was.  A+++ would use again.

I got a very prompt response on a weekday morning for an emergency when I really needed help, water backing up all over my floor. The plumber who came out was polite, very competent, and very careful to communicate to me every step of the process of diagnosing the problem and what the likely cost was shaping up to be. I was very pleased with this experience.

I HIGHLY recommend Advantage Plumbing, Heating, and AC. I had a clogged kitchen sink and called them in a pinch. I was able to get an appointment quickly to have a technician come out. If you have a choice ask for Josh. He was on time, layed out all of my options and associated costs for me, And fixed the clog in a timely and safe manner. Best of all, he made me feel comfortable that he was in my home and was a very personable person, which can be hard to find in service-people these days. Needless to say...extremely pleased with Advantage!!!

Nothing like calling this place at 9:00pm on a Sunday night with no heat and having them be able to come out by 10:15pm- that's what you call good service. The guy on the phone was extremely helpful and did everything he could to get somehow out to us. The guy who came to fix the heat was extremely pleasant, knowledgable and professional. We could not have been happier and would recommend this company 101%!

Advantage Plumbing's 5 stars on yelp is the reason I called them in the first place.  I called last night regarding some plumbing issues I have on my first home. I told the very kind gentleman on the phone that I work M-F so it would have to either be after hours or Saturday. He scheduled me at 5:30 the following day. Josh came to look through my issues, gave me a diagnosis and solution options. Aside from the repairs you get with any other company, Josh asked if I knew basic things about my home. When I told him no, he took the time to show me the main water switch, the hot water switch, and the gas shut off. This was after he fixed my issue so it wasn't even a sales technique. I have never felt more comfortable with a company than I do this one. When I had complimented his company, Josh raved about how it is a great place to work and how much he enjoys his employer. This made me love the company even more!

Advantage Plumbing and Drain, Inc. totally ROCKS!!!!!!!!!!!!  Jennifer couldn't have been more courteous and accommodating on the phone when I called to schedule and appointment and went out of her way to work around my schedule.  Josh called to let me know he was on his way and even put shoe covers on to do the initial estimate just walking around the house and I really appreciated that.  He was most patient, nice, and knowledgeable, and listened and took notes.  I have to have several things replaced and had a lot of questions and he went through everything step by step to make sure I understood what needs to be fixed and how best to do it.  I am very lucky to be their customers and can't wait for the work to start!  My family was also in the plumbing business and Advantage Plumbing and Drain, Inc. is on the level and is very customer-service oriented.  I was stressed because there are several plumbing problems, but Josh made this a very positive experience.  I wish Josh, Jennifer, and the whole team much continued success and greatly look forward to recommending Advantage Plumbing and Drain, Inc. whenever I can.  :) :)