Best Plumbing Services in United States

Experienced bad customer service at the first call trying to hire them for my plumbing issues.  Woman on the phone was rude, unhelpful,  uninterested in explaining things to me... seemed uninterested in my business.  It seemed a bother even taking a call from me.  She seemed to know how awful she was acting because she would not even tell me her name...hmmmm...  wonder if complaints come in often about her and she was worried...  Had a faucet that had low water flow.  wasn't sure what problem was or what was involved.. (ended up having to break a wall and replace several pipes).... but wanted a plumber to come and take a look and see what was involved
.. I expected to pay....  She gave me such trouble trying to make an appointment . Saying they will only come to do work that they dont waste their time coming to assess.  How do I know what is needed to be done...how much money is involved in repair...that a wall needs to be taken down and time off work was needed, etc unless a plumber comes to take a look.  Without knowing what work needs to be done how can a customer make such a decision over the phone... she didn't explain anything clearly just that coming out to assess my problem was a waste for them.... even tho I expected to pay for initial visit to my house....  it could have been a simple clog or a mini remodel...how does a person calling a plumber know... but coming to help me was a waste of time for them...  I decided to move on and call another local plumber...who ended up having amazing customer service start to finish...   they assessed, educated me well on demolition and came and replaced my pipes with great service and expertise.   pass this plumber and their attitude up!

We had an issue with our sink and there was a leak all over our basement. Although not a super emergency, he came out right away and fixed it. We have not had problems since. Great to have great professionals in our neighborhood who can provide quick, efficient, and affordable services. Support local businesses.

Tom is awesome. I've used him and his team for several projects and have always been super happy with his work. He responds very fast and is very affordable. We will definitely be using him again when needed.

Donna M (You)
reviewed in the last week
A few years ago we were struck by lightening... It blew out electricity and some of our plumbing... Lane owner of Whiting Plumbing, came to the rescue and repaired what needed to be repaired... He was so pleasant and did take such PRIDE IN HIS WORK we decided to upgrade our old plumbing... He made us feel very comfortable and we felt the estimate was pretty REASONABLE for the amount of work that we chose to have done... He returns calls promptly... He has been on time for any appointment made... AND he stands behind his work... Very knowledgeable in his field... VERY PLEASED... * * *

The water service line to our was broken outside the foundation and leaking in to the basement.  Chalmers reacted quickly and under terrible weather conditions excavated 6' below grade to find and repair leak.  It was reassuring that they understood my concern and treated the repair as an emergency.  
I would highly recommend Chalmers for all your plumbing requirements.  Don't waste your time calling everyone you find in your google search.  Just call Chalmers and just watch them make it happen.

I keep going through plumbers.  I think I found one I like.  They were easy to deal with, promp and reasonable.  They are family owned and service orientated.  They seem to believe in the customer and will work to keep your business.  I hope I can use them again and again.  I will surely call them again.  GREAT SERVICE.  THANK YOU.

After having a very old, very large pipe crack in my basement, and not being able to run water for very long before water sprayed everywhere we decided to call a plumber.  We started with the absolute garbage company Roto Rooter.  These clowns came out, and found that we had a abundance of roots in our outgoing pipe causing a backup.  They then gave my wife some BS about how they need to put a clean out in our front yard for $5600 because they couldn't fit the correct removal tool into our pipe.  And we wouldnt be able to use ANY water in the house until this was done.  I talked to Bozo on the phone and knew he was full of it from his urgency and scare tactics that he laid on my wifes conscience.  On top of them lying, and trying to take advantage of people that know no better, they left us a absolute mess to clean up.  DO NOT USE ROTO ROOTER!!!!

We then called Arrow for a second opinion.  We had David come out.  He was very honest, professional, clean, and knowledgeable.  He had our pipe cleaned out in no time for $600.  He also talked about a clean out for a quarter of what RR quoted, but then said it would be an option going forward, not a necessity.  

These guys are great, I highly recommend them!!!!

I contacted Southland Plumming to replace my kitchen sink garbage disposal. Communication was through yahoo.com and it was easy. Their price quote, which includes the disposer and labor, was reasonable compared to other company. The guy came on time as and finished it on time.  agreed and finished it. In short, I will include this company in my fave call list and call him as my official plumber.

This is the first time using this company and the service was great!!  Called in the  morning and Mr. Travis was here by early afternoon. He is professional and knowledgeable.  If you're in need of quality plumbing services at a fair price, he's your man.  Would definitely call again.

Alex and his assistant quickly fixed our problem (trees are gonna have roots, and they're going to work their way into your tiles).  They were early to arrive and very efficient.  Alex even offered some advice on an anticipated bathroom upgrade.  We've used Karl's plumbers since moving here in 1992 and have always been satisfied with their work.

Response was quick and we have a brand new 50 gallon water heater. Definitely will recommend to my family and friends who need any plumbing needs.

I had a laundry room drain that backed up just before Christmas.  Alexandra responded within 10 mins to my online request.  She gave me a two hour window when to expect them, and they did make the window! The company came out free of charge, looked at the problem, gave me a very reasonalbe quote and did the work. They  used a camera to check the line and showed me the real problem, tree roots in the main drain. They gave me a very reasonable rate to do the extra work. The notes are laptop computerized and so was the billing.  I have used a lot of plumbering companies in the past and this one will now be my go to. The workers, were knowlegeable, polite, efficient, and cleaned up nicely after they left. You cannot ask for more. I am telling my neighbors, they are that great. Thank you Jeff & Hernan for an excellent job.   I know you are not going to believe my story, but it is true! Try 'em, thank me later.  They are a new 3 yr franchise and have their act together.

They charged me $346 for a minor kitchen drain problem. The kitchen was in a condor and the drain was not the main pipe. They did a rod job and it only took roughly half an hour to finish. To me, their price is too high compared to the market average I see on google and other contractors I hired before. Despite agreeing on the price at the end, I just wish they could at least tell me a range or a minimum of pricing before they came. They just refused to give me that information over the phone. The reason I chose them for the work is that they would charge me $85 for a visiting fee nonetheless.

Also on their website, the review score for their service is 4.9 out of 5. I should not have used it as a reference, because that score may be subject to self-selection bias. Should have checked more sources like Yelp.com for reference.

Besides that, the work was nicely done thanks to the plumber.

They send what is supposedly a licensed union plumber who should know what he's doing.  He installs a new hot water heater and vents it only to the chimney, not to the liner in the chimney.  That's mistake #1.  Plus the flue slope is incorrect and can lead to gases not exiting properly (mistake #2).  I'll throw both these into Mistake #3:  He told me he cannot see well. (Thanks for sendinig over a plumber with vision issues, that instills confidence!). And, rather than putting his tools down on the painted basement floor, he drops them, which left a number of scratch marks on the floor.  Will never call them again. Their hold music should be Send in the Clowns.

Management reached out and we were able to get a refund on the replaced part. Still waiting with fingers crossed that the furnace doesn't stop again!

I am so upset with Ed the Plumber. They charged a ridiculous amount of money to show up for a simple job. When I tried to discuss this with them, I got the same sorry, there is nothing I can do speech, and if I refused the service, they were going to charge a $125 fee for showing up. The woman who answers the phone hung up on me when were discussing her unscrupulous pricing tactics. We had used Ed the Plumber in the past, but I will NEVER use them again, and I encourage anyone else NOT to use them as well.

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