Rescue Plumbing | Lincoln

Our water heater was leaking water and Rescue Plumbing was out the next day to figure out what was wrong.  We needed a new water heater which they installed next day.  Logan was very knowledgeable, nice, and so helpful!  Would highly recommend!

Charged $499 for a simple shower cartridge replacement that took 1 hour. Shower cartridge is roughly $60 so they charged $439/hour. Pretty outrageous hourly rate. When I called initially to have them come out they would not give me a price for a shower cartridge replacement, otherwise I would've called someone else.

Will not call again.

With that said, they were responsive and came out within a few hours of calling. They did complete the job (although the technician had trouble returning the valve to the correct temperature operation). Nevertheless, I was disappointed that a local business would price gouge a nearby resident.

My bathtub faucet broke while i was giving my daughter a bath and the water wouldn't stop coming out. I called Rescue Plumbing and within 15 minutes, Dax got back to me and told me he would be on his way. A short time later he arrived and immediately diagnosed and fixed the problem by replacing the cartridge and repairing the faucet. I really appreciated the amazing responsiveness and efficiency during a stressful time.

Great service. Quick response and excellent technician. Had part in truck so resolved leak immediately.

I woke up with no hot water in my kitchen sino, but hot water in the rest of the house. I attempted to fix it my self....to no avail. Called Rescue plumbers and within a few hours, Logan and Jenkins were at my door!  They found the problem and fixed it right away. Super kind, knowledgable, clean and talked me through everything they did. I would HIGHLY recommend them and will for sure use them if there is another issue.
Ashley J, Bucktown

The service was great. I had a busted pipe and they came the same day, with all necessary equipment and was out within 20 minutes. I was able to pay via card on the spot. The plumber and his apprentice we're super professional.

The work was done quickly and professionally, and with short notice. There was an issue that I brought up with the price, and this was completely resolved by costumer service.  I appreciate that they care enough to reach out to customers and fully resolve issues.

One star only because they did come to our home fast! But of course they would knowing they would take advantage of new homeowners. Rescue plumbing? Not one bit. They charged almost $2000 for rodding. A service that ABC plumbing/ cooling etc did for $93.
We had to call again due to the issue not being resolved after this company came to fix our problem.
We called and spoke to owner on why it was so expensive and he quickly came to the rescue of his own workers KNOWING we were gouged. He refunded a small amount back but they were not very nice and will never call again.
I hope no one gets taken advantage of by them.

It was very easy to schedule an appointment and the girl who helped me schedule was very helpful. They fixed a leak at the base of my toilet, and everything is working great now!

Great service!! I called the office and they were at my home in less than a half hour. The entire toilet repair was completed in less than an hour!! I love this company and all of their employees!!

We recently revamped our main bathroom, installing all new floor and shower tile, a new shower door and a new vanity. We called Rescue Plumbing to have someone come by and reconnect all our pipes and install the new shower and sink fixtures, and we had a great experience. Pete and his assistant (I believe his name was Noah) came by to take a look at everything and gave us a very informative and candid assessment and explanation of what needed to be done and why. Pete made some recommendations on what sink fixtures would be good to order and they came back after we received everything and did the install. Everything turned out great and we appreciated their responsiveness and timeliness throughout the process -- we have some other plumbing projects that we need to get done and we'll definitely be using Rescue Plumbing for all of them!

When I had water pouring from the ceiling on the first floor, under the second floor bathroom at 9:30pm on a Thursday, I read the reviews and gave these guys a call. I had Dex and his assistant at my house by 11:00pm that same night. Dex quickly diagnosed the potential problem, added a spacer to fix the toilet flange seal, and even did some minor routing of the toilet drain for me. When the problem turned out to be larger than we all anticipated that night, Dex and his crew were back the next day as promised and did a complete routing of the main stack. My toilet flushes better than it ever has. And he took the time to explain to me what they were doing and show me how they were routing the stack from both directions, bottom up and top down. Would definitely hire these guys again.

Rescue Plumbing is the best of the best of the best; I can't say enough good things about this company and their service!
I've now had occasion to work with Rescue Plumbing twice, on behalf of my clients (who own rental properties in the city); both times, I worked with Pete.  He answered my call and made sure he came to my client's property that same day.  Pete is terrific; he diagnoses the problem, provides a solution, and presents a very fair price.
Moreover, he works quickly and efficiently.  The work is completed professionally.
Rescue Plumbing has made my job much easier and much more worry-free.  I cannot begin to tell you how grateful I am to have a company of this calibre, serving my clients.  
I heartily recommend Rescue Plumbing, for all your plumbing & piping needs.
Sanjay R Singhal, RA

Call them to route out a drum trap drain. After telling me that they could not access the drain without cutting open the trap, and then they would need an additional part; they quoted a price of $450.
Call another plumbing company, Excel Plumbing, they had the tool to open the the trap, and did an excellent job of clearing the drain. The charge was $250.
Finding an honest plumbing company can be tricky. Rescue Plumbing should not be a candidate.

We had a garbage disposal that went out and a Bidet that needed to be installed. The person on the phone was very nice and it was easy to schedule and appointment.  They scheduled a free estimate, arrived on time, and were very professional.  Logan and his partner Dennis inspected the items I had called and provided what I thought was a quick and fair estimate.  I decided to have them do the work and they started immediately.  They wrapped up the jobs quickly, professionally, and with no mess.  Overall it was a very easy experience thanks to Logan's clear and professional explanation and execution of the work required.

I had frozen pipes and was able to get a same day appointment.  Pete and his apprentice came out and were able to help me do some troubleshooting to thaw out the pipes without any kind of expensive solution.  He also gave me his cell phone # to call him directly if I had any additional problems or concerns.  Definitely recommend and will use them again if I have any plumbing needs.

Our toilet got blocked because threw there a good amount of bentonite  cat litter, usually it doesn't happen such and we have been doing that way for a long time, but this time the cat litter was weird it got hard like concrete and blocked the toilet we tried doing everything we could to unstuck it but it didn't work, found this plumbing service and asked their help, they immediately sent a guy to work with our toilet and in 20 minutes everything was working great! They stand up to their name rescue plumbing and price is fairly reasonable.

Can't say enough good things about this company.  We have an unfortunate amount of plumbing needs recently, used them 3 times and they were amazing 3 times.  They changed a valve for our bathroom shower, and even came back and fixed it for free when the valve we purchased from the hardware store had a faulty piece.  They changed our kitchen faucet for a fair price.  Most recently they fixed a huge issue with our building which was causing sewage backup into our kitchen.  Joey the sewer specialist was so knowledgable.  He found a catch basin in our yard full of grease that other companies had missed, even with cameras.  As long as we are in Chicago we won't go anywhere else.

Punctual, polite and productive. Rick & Eric were very nice, respectful & efficient. They finished the job quickly, showed great knowledge and delivered on great quality. I'll definitely call Rescue Plumbing for future projects and needs. Thanks guys!

Pete and Noah were called in for an emergency water backup situation. They showed up on time and were very friendly and professional. They walked me through what was going on and what they were doing because they needed to use a sewer camera. Let me tell you, I have fond respect for someone like Pete who's been doing this for a while, had the professional courtesy to educate his clients and inform them every step of the way. Listing out all the options and being totally candid about all that is being done. Would recommend them to anyone having any sort of water/plumbing situation.

Had a good experience with Rescue Plumbing. They answered when I called, were able to come out the next morning.
They were scheduled to come between 10-12 and I received a VM and text around 9:30 from Victor letting me know they were on their way.
Victor and Omar were punctual, wore masks and gave me a cost estimate prior to starting work. They worked quickly and fixed the issue with a good explanation of what they did.
It wasn't cheap but I really don't know market rate for plumbing.
Overall they did a great job and I would use them again!

Get 2nd and 3rd opinions for your issue!  Exaggerated several of my issues and did not fix all of my problems.  I still have major issues!  They fixed the easy stuff at a high price.

They were quick, clean, and specific on the issues. They also provided a thorough explanation of the repairs and causes.

Pete and Noah deserve a shoutout and great review. Pete explained everything that was going wrong and my options for repairs. I do the same in my industry and know good service when I see it. Getting the job done in 20min or less was a welcome surprise for the leak repair. Excellent work guys, we will work together again soon. -DrZ

I had multiple plumbing issues and Pete and Noah were great. They gave me an honest evaluation of the problems and were upfront about the solutions and the cost of repairs.  They did a good job repairing my kitchen faucet and bathroom sink drain and supplied me with an estimate for the larger repairs.   I really appreciated that they were on-time and available right away, I highly recommend these guys - thank you!!

Rick and Sam came out yesterday, and with ease fixed two major issues I was having for a fraction of the price a prominent competitor had quoted me! They were awesome, quick, explained everything well, did only what they needed to do and no more, and they gave me great advice to prevent future issues too! I highly recommend, they won a customer for life.