Description
We have a passion for solving plumbing problems. Do you have a sump pump that stopped working? We can install a new pump fast! Do you have a sewer pipe that keeps backing up? We can help you figure out why and offer solutions as well as education related to use which can help to lower clogg frequency, we can also offer pricing for necessary pipe repairs and alterations to do away with reoccurring drain line problems. We also like to offer options to our customers to be able to offer something for every budget. Are you looking for a second opinion? We are happy to help - try our economical plumbing consulting service today! We want to be your plumber. Sump pump repair and replacement, Ejector pump replacement, Plumbing service, repair, drain and sewer rodding, water heater repair and replacement, toilet repair, septic system repair, septic design, excavating, grading, yard drains, faucet repair / replacement, plumbing remodeling, plumbing diagnostics
HISTORY
Established in 2010.
Back in 2010 we had a dream to open a family owned plumbing company in Lake and McHenry counties with a focus on outstanding customer service. Since then we have started building a ever growing list of happy customers who return to us for all of their plumbing needs. We are fully licensed, bonded, and insured as a plumbing contracting company which is required by law in Illinois. This means that when you call Burr Oak Plumbing a Illinois State Licensed Plumber arrives at your residence or place of business to perform plumbing with full knowledge of Illinois Plumbing Code and is bound to perform plumbing by the plumbing code. This also means that the State monitors insurance and bond coverage. Please ask the plumber who arrives at your door to show you his plumbing license, he will be happy to present it to you!
ABOUT BUSINESS OWNER
Plumbing, sump pumps, ejector pumps, faucets, excavating, septic, and stormwater management have been my passion for over 30 years. Our company is a registered, licensed Plumbing Contracting company with insurance and proper bonding. When you call us you know you are working with construction professionals who have the expertise and experience to handle your plumbing repair projects quickly, efficiently, and correctly the first time.
SERVICES
Faucet Installation, Emergency Services, Sink Repair, Drain Cleaning, Faucet Repair, Gas Line Services, Drainage Installation, Electric Water Heater Installation, Gas Water Heater Installation, Hole Excavation, Land Resloping, Septic System Installation, Sewer Line Installation, Sump Pump Installation, Tankless Water Heater Installation, Trenching, Pipe Installation, Septic Tank Services, Sink Installation, Toilet Repair, Water Heater Repair, Water Filter Services, Pipe Repair, Bathtub and Shower Repair, Driveway Construction, Garbage Disposal Repair, Basement Waterproofing, Drainage Repair, Electric Water Heater Repair, Gas Water Heater Repair, Land Grading and Levelling, Pool/Pond Excavation, Septic System Repair, Sewer Line Repair, Sump Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, Leak Detection, Sewer Services, Toilet Installation, Water Heater Installation, ,
Reviews
Pete was very responsive to my late-night online inquiry about my plumbing problem and since I had the water off in the house he actually responded by email in the middle of the night AND called me first thing in the morning to follow up. We shared some photos and he was at my house by 9 and done before within the hour. I would not hesitate to call Burr Oak again.
Pete also had a discussion about antiques with my wife which made them both excited. : )
A new washing machine supply valve was replaced behind the wall.
This review is regarding customer service: He called me back asap regarding the problem we were having in our sink. We didn't use his service because my house was under warranty and the contracted plumber came and fixed it. In the future, we will be using Burr Oak Plumbing. Thank you for calling us back.
Our basement toilet and shower wouldn't stop overflowing with water, we called Peter at 8ish and he was there by 11 and got a huge clog out of our main sewer line. He was super friendly and explained everything to us and helped us get in contact with someone to restore our basement. We are going to have him help soon to fix a few more things around our house. I would highly recommend!
I must say that after I submitted my project request in Yelp, Peter contacted me within 15 minutes and scheduled same day plumbing work with me. 1-1/2 hours later, he said he can stop by now if I like, of which I said of course. Very personable, reliable and easy to talk. After he finished installing my faucet and garbage disposal unit, he showed me how to use them. You think it's easy to understand how they work but with so many new innovations going on in this world, he wanted to make sure I understand how they work.
I highly recommend him for your plumbing needs and I will be using him next Spring to install my tankless water heater.
Thanks Peter!
Got the chance to work with Burr Oak Plumbing again! We bought a 5 stage whole house water filter system from Pentair, and needed help removing our simple water softener and replacing it with the more robust whole house system.
Peter did a great job! He communicated clearly with everything that he needed to do, helped explain what things were, how he was going to set it up, helped me configure the electronics so I knew how to maintain it myself, and did some tests to ensure everything worked smoothly including ensuring our water pressured was still good!
It's been setup for a few weeks now and it's works amazing! Super grateful for his wisdom and his time and will definitely reach out if I have anything else that I need!
Corie D.
12/02/2021 12:00:00 SA
Peter was so great. We have a ridiculously small access beneath our kitchen sink but he made it work and got our new kitchen faucet installed like a champ
We'll definitely be calling him again!
Quick scheduling and very knowledgeable to task at hand. Was able to provide options for repair and was very quick. Will recommend and use again.
Ben T.
01/11/2022 12:00:00 SA
Pete was really good and knowledgeable. I found a leak Ofer the weekend, not an emergency so I decided to email on a Sunday morning, hoping that the next day I'll get a call back. I was surprised to hear back from Pete shortly after my email. He listened to my description of the issues and was there the next day. After evaluating the issue he discovered the problem was something else. Much cheaper to fix too. He worked around my busy Monday to get the plumbing issue fix right away at a reasonable price. Once the work was completed he took the time to explain what was done. I even had a question after he left the site and he answered promptly and very cordial. Definitely the number it's now on my contact list for any other future plumbing work. Thank you!
Pete was easy to schedule and came quickly to hook up my new fridge and replace a tub drain! He provided expert advice and I will definitely call him again!!!
Pete was great! He was confronted with quite a challenge with very limited space to work in and some clean-up needed from the installers that put in our counters. He was so professional and did an amazing job installing our kitchen sink with a drain reconfiguration that was needed. Would recommend him for any plumbing job you may have!
They did a great job in explaining the issue and making the repair. I will definitely use them again for any plumbing work. Thanks guys!
Terrie S.
04/12/2021 12:00:00 SA
We purchased a fixer upper and just when we thought we were good, water came in. We needed a plumber ASAP and he showed up! Plumbing is just I e thing you never think about and just want to work all the time. They came in and did what plumbers do and had us up and running in no time. There isn't enough nice plumbers either. Peter was great at explaining things and my husband and I understood the cost before the job began. It's great to have the pipes in working order again.
Peter established walked me through what the problem could be.. we found a need to have him come to my. Worked on the problem.
Found him to be very professional yet very happy to help me with my plumbing problem.Will surely be my area go to guy.
Peter was courteous and professional. He took care of my faucet replacement efficiently, and helped me answer several other questions. The cost was reasonable as well. I highly recommend him and Burr Oak Plumbing, and will be hiring the company again for future work as needed.
Marci D.
11/11/2020 12:00:00 SA
I highly recommend Burr Oak plumbing. We had a whole houseful of plumbing issues that Pete took care of for us. His pricing is fair and his work is excellent!!!!
I called Pete today to take a look at our sump pump, humidifier, and hot water heater. I called this afternoon and he fit me in same day. He's courteous, professional, and gave us a quick diagnosis of our problems. He did not try to upsell us any products we did not need. He's local, which is important to my family. I will definitely be calling him for any future plumbing needs.
Pete was wonderful! Called him about a dishwasher installation before the holidays and he talked me through how to do it myself and what part I needed. He spent at least 30 minutes on the phone with me, responded to my texts with questions and followed up offering to stop by in the evening in case I needed help. He could not have been more helpful or generous with his time and knowledge. Dishwasher was up and running within 2 hours!
I will be using Burr Oak Plumbing exclusively from now on because of Pete!
Matt N.
01/05/2021 12:00:00 SA
Pete just finished our bathroom remodel and had to relocate the drain along with moving water lines. He did a phenomenal job and I would highly recommend him to anyone else. Thanks again Pete! Hopefully my wife doesn't have any more projects for you
John S.
12/03/2020 12:00:00 SA
Pete did a fine job installing a new utility sink and reworking some of the plumbing. Responsive and friendly. We'll work with Pete again if we have any more plumbing issues.
Melissa R.
06/06/2020 12:00:00 SA
My husband and I were out of town and our 18 and 20 year old were home alone and called to let us know water was dripping from our ceiling through our kitchen light fixture. Pete, the owner, was recommended to me by a neighbor. He was at our house within 2 hours, was very reassuring on the phone, diagnosed the issue quickly, was very polite to our teenage son and explained everything in detail. He followed up with text pictures of the issue (since we were not home) and did not even charge me his trip fee! Highly recommend.
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