Web Analytics
Heritage Plumbing & Sewer

Heritage Plumbing & Sewer

Plumbing Service
28W729 Richards Dr Naperville, IL 60564

Description


We specialize in service repairs, sump pumps, water heaters, sewer roddings, faucet installations, remodeling, basement bathrooms. We do it all. Our rates are the best around. We are licensed, bonded and insured. Call us today, open early - open late, we work with your schedule. No job to small. We are the last plumbers you will ever need!

HISTORY


Established in 2017.
This is a company founded by two licensed plumbers. We have over 27 years combined in the industry. After watching rates sky rocket, we decided to break away from the trend, create a company built around flexible ideas. These ideas include finding ways to develop life long relationships with customers, answer as many questions as we can for free, and keep updates to your plumbing within reach of your wallet. Your hours are our hours. If you have an emergency you can count on us. We are the last plumbers you will ever need.

SERVICES


Reviews


Ali A.
Ali A.
05/01/2023 12:00:00 SA
Dave and Paul did an awesome job replacing my toilet, the job was completed in less than 45 mins. They even fixed the flange. Their pricing was great, I will most definitely use their services again and would highly recommend to anyone who is looking to hire them.

Paul L.
Paul L.
12/15/2022
Amazing company to work with. Very professional, great prices, quick response time and friendly service. Ask for the owner Paul

Kenneth S.
Kenneth S.
12/05/2022 12:00:00 SA
I recently had Paul and Dave from Heritage Plumbing install a new commode for me in one of our bathrooms. They set up and confirmed our appointment time, and then arrived on time. They were professional, knowledgable and efficient, moving quickly to properly complete the installation of the new fixture and the removal of the old one.
They also fixed a couple of minor plumbing issues which my wife and I appreciated. They wore masks as we requested and totally cleaned up everything when they finished all the work. I will use them again, without hesitation, if I need further plumbing work.

Ralph B.
Ralph B.
12/17/2021
I needed to have a gas pipe moved to accommodate a new stove and Steve from Plumbing answered the call.

Heritage Plumbing:
Responded to my text immediately,
Came to my house at the time promised,
Gave a fair estimate and walked me through what needed to be done,
Did the work on the spot,
Came in under the estimate,
Left the work area clean,
Professional, polite and knowledgeable.
*****

C S.
C S.
9/27/2021
An update to my previous post- Heritage Plumbing saw my review, and even though they initially didn't take fault, they did finally message me and own up to their mistake after seeing the screenshot of the texts. They also reached out to my husband to reschedule our appointment. This time they came in the window of time promised, and to make up for their scheduling error, they offered their services for parts only and no labor cost. Our shower is now working perfectly.

Greg P.
Greg P.
03/08/2022 12:00:00 SA
Service was prompt. Heritage was great to work with. I recommend this company.

Jenni F.
Jenni F.
7/18/2022
Dave and Paul are wonderful! They came out to the house and were efficient, kind, and did a great job. I would hire them again and plan to if anything plumbing needs fixing. Great to work with and very fast.

K A.
K A.
9/23/2021
I had and issue with a shower and called another plumber that told me it would take days to get parts. I then called Heritage for a second opinion.  They showed up and had everything fixed in less than 20 min and at half the cost. Highly recommended!

Michael R.
Michael R.
12/26/2020
I had Heritage install a new sump pump with a battery backup after finishing my basement.   They gave a quick quote which was competitive and were prompt, did good work and I'll use them for sure for future projects.

Michael Z.
Michael Z.
10/02/2021 12:00:00 SA
I don't usually write reviews, either positive or negative.  But Paul, David and the guys at Heritage Plumbing absolutely went above and beyond for us!  When they learned that we were without hot water since early in the week because we were working with a home warranty company, they really helped us out!  Rather than asking me to schedule a convenient time the following week, they said they'd have someone there in a few minutes to get started.  They weren't kidding - within 30 minutes from our first call, they were at the house and 2 hours later, we had our new heater installed and we were up and running!
These guys have helped us a few times over the years, and each time they are more than fair, honest, and easy to work with!  If you have a plumbing problem, Heritage Plumbing is the company to call!

Rich H.
Rich H.
12/31/2020
Prompt, friendly service, and very knowledgeable.
Paul and Dave came the same day I called. They replaced our primary sump pump and the battery for the backup. I especially appreciated them taking time to explain how it all worked and what the typical lifetime of the equipment was.

Ashley A.
Ashley A.
12/19/2018
Great company to work with. I called a few places for a quote to install a new sink and faucet in my kitchen. They were the most detailed over the phone in regards to what needed to be done/changed and also the most competitive in pricing. I booked them over the phone easily and they were on time for our scheduled appointment.

They were thorough and knowledgeable. My daughter (4 years old) was interested in what they were doing and they humored her and explained to her what they were doing nicely and in a way that engaged her.

I felt comfortable with them in my home since they were respectful of their surroundings. They used shoe covers and made sure to clean up any mess they made in the process.

I would definitely hire them in the future and would recommend them to anyone needing a plumber for their home.

I'm not sure if they have a receptionist as both times I spoke with the plumber over the phone. One thing I would suggest is for them to call the day prior to confirm appointments. I feel this is the norm especially if I made the appointment a few days/week in advance. I was a little nervous my appointment was forgotten so I called the day of my appointment and they assured me I was on the schedule.

Janice W.
Janice W.
7/21/2021
We had Heritage Plumbing out to fix two sink faucets on Monday. They were fast and efficient. Their prices were reasonable. I really enjoyed watching them work and learned a few things in the process.

Mehmet D.
Mehmet D.
12/18/2021
Update: Hi Paul, just for the record, we did talk over the phone after this, and I did give you a chance to make up for it, and the result was unfortunately again disappointing.

Roger Z.
Roger Z.
7/19/2020
My sump pump battery backup system needed a replacement so I figured I might as well replace both my sump pump as well as my backup system together. Paul picked up the phone when I called and I was pleased with his explanation of the different sump pump brands and why he chose his particular brand of choice. I got a fair and competitive quote for my sump pump project - quality parts and installation included, so I decided to give this project a go.

Paul and Dave showed up as a two-person team a few days later and did a quality job. With my permission, they got rid of my old sump pump which was already rusted out, disposed all the old parts in a contractor bag, replaced a couple of pvc pipes leading into my sump pump which showed signs of water leakage, and properly tightened the pipe fittings. Within 1 hour, a brand new sump pump and a battery (5-year maintenance free AGM) backup system was properly installed. Paul then explained to me how the backup system worked and what to look out for.

There were no unexpected surprises nor hidden, extra costs above the initial quote for a job done right. I would definitely recommend these guys if you're looking for quality, honest plumbing services in your area. This is a family-run business and my experience with them has been quite positive.

Stephen B.
Stephen B.
05/02/2020 12:00:00 SA
Got a new hot water heater.
These guys are simply the best.
On time, great price and cleaned up afterwards.

Smith G.
Smith G.
07/10/2020 12:00:00 SA
Quick, and professional, sewage ejection pump replacement. Showed up in the time frame he said, checked it out while his partner was getting stuff organized, Looked at the old model knew what he had to replace it with and were done in half an hour.

Allison R.
Allison R.
07/08/2021 12:00:00 SA
so happy to have been referred to Heritage Plumbing! We thought we had a sump issue and when they arrived they found it was as simple as adding water to the drain. The owners took the time to teach us about the cause of our issue as well as to solve another simple problem in our house. And, they are super friendly guys as well! Heritage is now our go-to plumber.

Gitay Y.
Gitay Y.
7/31/2017
I recently bought a new house that has very old plumbing. The pipes above my utility sink were leaking. I didn't know what was wrong. I wasn't sure if it was from my washer or the sink.

I called Heritage Plumbing yesterday. Paul and Dave showed up today. They are the owners. Score. I'm so happy to write a good review for a family owned company like this.

After inspecting the leaking pipes, it took about 2 hours and they replaced all the pipes in that area. Like i said, it was old plumbing. They were very organized and clean. You would never know they were there. I could tell they knew what they were doing immediately.

I'm so happy I called Heritage Plumbing. Not only did they fix my leaking pipes but they inspected all the other visible plumbing in my laundry room for free. They explained about old pipes and told what to watch out for in the future.

I highly recommend them if you need a plumber. Their magnet is now on my fridge.

Corina S.
Corina S.
12/15/2018
These guys are amazing!! Got to my dads house exactly when they said they would!!
HIGHLY RECOMMEND. Very impressive & great at their job! Will definately use their service again if needed!

Corey S.
Corey S.
02/09/2020 12:00:00 SA
This was my first time using Heritage Plumbing. Dave and Paul were able to get to my house and work around my schedule. The communication prior to the appointment was excellent. They were friendly, efficient and reasonably priced. I plan on using them for all my plumbing needs in the future. Highly recommend!

Ed H.
Ed H.
1/26/2020
The gents at Heritage Plumbing and Sewer are by far the best we have aver worked with.  They are honest and reliable.  We have plans to do more work with them in the future.  Highly recommended.

Gary G.
Gary G.
3/31/2019
Heritage Plumbing is as good as it gets when it comes to competent work in repair and installation. They offer honest explanations and fair pricing. It is comforting to be able to trust workers such as Paul and Dave when something goes amiss in your home or business. I find them to be kind and courteous in all their dealings as well as clean and thorough in their work performance.  I have their number in my phone as my exclusive plumbers and recommend them to you unreservedly.

Carol M.
Carol M.
12/05/2020 12:00:00 SA
Great company.  Very friendly.  Arrive as scheduled and complete the job.  Very reasonable in pricing.  Have used them before and we will continue to do so.  Highly recommend them

Boo A.
Boo A.
04/11/2019 12:00:00 SA
Great guys.  Came out quickly (within an hour!).  Very knowledgeable and fixed my problem within minutes.  Had great advice in how to avoid the problem in the future.  Thumbs up.

Jeff E.
Jeff E.
9/27/2018
Fantastic company for any homeowner looking for honest and reliable service. Their prices can't be beat and they showed up when needed. The price they quoted me was higher than the final price. Who doesn't like paying less?! I highly recommend these guys.

Mickey S.
Mickey S.
7/23/2018
Simply the best!  Responsive fair price!  These guys will always be who I call first!

T S.
T S.
07/07/2018 12:00:00 SA
On time, efficient, and job done for quoted price. Changed outside spigot and works great.

Patrick B.
Patrick B.
7/13/2018
Paul and Dave were awesome from the moment I reached out to them about my leaking kitchen sink. I had just begun the process of a small kitchen remodel and needed a plumber to first help locate and stop my current kitchen sink leak, disconnect my old sink plumbing right before my countertop install and then install a new sink after the new countertop install & I'm glad I reached out to Heritage Plumbing! Both Paul and Dave were very friendly and responsive during this entire process. They came out 3 separate times right on time each time and were more than fair and reasonable on their cost. I would most definitely recommend them to anyone and will be using them next time I need a plumber!

Leila L.
Leila L.
6/13/2018
Paul and Dave were great. As soon as I called, they picked up the phone and were able to squeeze me in within an hour to inspect my faulty back up sump pump. Before coming out, though they asked me to check a couple of things myself to make sure I really needed their assistance and they weren't needlessly charging me for a trip to my house. As it turned out I did need their services and they kindly explained all of my options and answered my questions to help me make a decision. Two days after they installed my sump pump, my kitchen sink line needed to be cleared and they discovered that the existing pipes under my kitchen sink and behind my dishwasher were not properly installed. Once again, they took the time to explain my options and answered my questions before proceeding to complete the needed work. I highly recommend them.

Karri D.
Karri D.
06/04/2019 12:00:00 SA
Dave was extremely responsive, helpful, and knowledgeable. He took the time to talk with me and ensure our problem was resolved quickly and effectively. I would highly recommend Heritage Plumbing!

Linda R.
Linda R.
07/09/2019 12:00:00 SA
Excellent response time and communication.   Great service and very affordable.  I am excited to say we now have a plumber!!!  Thank you Heritage Plumbing

Salman V.
Salman V.
2/23/2019
Good honest business - Had tree roots and baby wipes go into a sewer main along with hair - They were able to rod it out and were a pleasure to work with.

Dave D.
Dave D.
8/29/2018
Paul and Dave did a fantastic job getting my kitchen sink and garbage disposal installed! They were less expensive than the other plumbers I had reached out to without sacrificing quality and attention to detail. They were also faster to respond and an absolute delight while doing the work. I cannot recommend them enough! I wish all home repairs were this easy!

Barbara K.
Barbara K.
5/19/2019
These guys were great! came over during a somewhat emergency, fixed what was needed to get me through, then scheduled the rest of the work. They practically ran in, assessed the issue, fixed it and were out in 15minutes for the first issue. Then had another minor emergency, then came back for the scheduled work. They were great!

Traci G.
Traci G.
04/04/2019 12:00:00 SA
Great company to work with. The toilet in my master bedroom wasn't working and instead of trying to continue to fix it myself I scheduled the Heritage crew to come out. They were very responsive, fixed it quickly and for a good price.  While they were here I talked to them about other work that I needed to get done. Once the weather gets a little nicer I'll be calling them out to help with everything else.

Private P.
Private P.
11/26/2019
just plain rude! calling for a service and kept insisting i'm doing a sales call how could a business treat future customers like that?! first of all if you're professional w/ what you do you need to learn how to listen FIRST and asses. your customers explanation before you jump in to some sort of BS conclusions. that's not how you do business!

John D.
John D.
6/28/2019
Heritage Plumbing is outstanding. Dave and Paul were extremely knowledgeable and gave us a lot of great advice. There was a problem with the first sink I picked fitting into the hole (hole too big), so they gave us advice on what to get. They were flexible on setting a return appointment, trying to meet my needs. When I finally got the right sink, they came out right on schedule and it was done. I haven't had a great service experience like this in a very long time. Highly recommended!!!

Dave Z.
Dave Z.
4/15/2019
Great company.  Came out to put a new sump pump in.  Was done quickly and affordable.  Paul and Dave answered all my questions and were very friendly.  Highly recommend them

Kelli K.
Kelli K.
3/31/2019
We had an emergency flooding issue they arrived quickly and began working right away. They were fast, efficient, very knowledgeable and friendly. After issue was fixed explained in detail problem and solutions. Will be using Heritage Plumbing again. Great business highly recommend.

Robyn S.
Robyn S.
04/02/2018 12:00:00 SA
Heritage Plumbing came the same day and fixed my long standing plumbing problem. They are honest and reliable with decades of experience.

E L.
E L.
10/24/2018
Our kitchen sink was leaking and was in need a repair Dave and Paul showed up the as promised and diagnosed the problem and went right to work. While working they were attentive to getting keeping things clean and dry as to not further any damage that may have occurred. Our sink is now repaired and no mess was left to clean up. Now I have piece of mind knowing my home isn't going to flood. I will recommend them to everyone I know. Thanks guys and keep up the good work!

Sheila C.
Sheila C.
9/21/2018
Great service! Would definitely recommend! Dave and Paul--came on time and fixed the problem!

Dave B.
Dave B.
01/12/2018 12:00:00 SA
Guys did a great job. Responded quickly to my estimate request- answered all my questions and earned my business. Installed two high-end water heaters and came in under the low end of their estimate. Highly recommend Heritage.

Viral A.
Viral A.
4/16/2018
Re-did plumbing as part of kitchen renovation.  Guys did a great job, always on time, and excellent with responding via phone or SMS.  Extremely knowledgeable, honest, and respectful team that truly understands how to provide a service.  Already have discussed future work we'll be doing with them!

Ralph R.
Ralph R.
10/04/2017 12:00:00 SA
I keep going through plumbers.  I think I found one I like.  They were easy to deal with, promp and reasonable.  They are family owned and service orientated.  They seem to believe in the customer and will work to keep your business.  I hope I can use them again and again.  I will surely call them again.  GREAT SERVICE.  THANK YOU.

To write a review, you must login first.

Similar Items


Chalmers Plumbing

Elevate Plumbing

Whiting Plumbing

City Plumbing

Hours



Mon 7:00 AM - 10:00 PM

Tue 7:00 AM - 10:00 PM

Wed 7:00 AM - 10:00 PM

Thu 7:00 AM - 10:00 PM

Fri 7:00 AM - 10:00 PM

Sat 7:00 AM - 10:00 PM

Sun 7:00 AM - 10:00 PM

Location


City Plumbing location

Manager


phoneCALL US NOW!